Cannot uninstall Acrobat 9.0 PRO

Hi,
I installed Acrobat 9 Pro from the CS4 Suite(Web Premuim) pack on Windows XP.
I had to uninstall them, so i used the CS4 Cleanup Script from Adobe website. I did not use the Windows Add/Remove Prorgrams. Due to some issue, the Windows installer program keeps giving me a message saying 'Gathering Information' and it goes away.
After restart i found that the Adobe Acrobat directories have 1.0 GB worth of Files. The desktop icons for Acrobat Pro are restored.
I tried deleting the directories but they come back after a restart. I tried Windows Installer Cleanup script but Acrobat 9 just strikes back!
I even used Revo Uninstaller and Registry cleanup utilities to clean the registry but did not help much.
Now, I cannot use the software because it says that installation has to be repaired. If i try repairing it, nothing happens. I tried re-installing from the pack but the Acrobat Pro option is disabled !
What should i do? How to remove Acrobat Pro 9 and re-install only a few components from my CS4 suite?
Please help.
Thanks,
Felix2552
(Please do not tell me to call tech support on the phone. It will be too long and I really don't have time.)

Did you download, install, and run the Windows Install Cleanup Utility to remove Acrobat? I assume that is NOT what you say in the "Windows Installer Cleanup script?"
Ken Friedman

Similar Messages

I cannot uninstall acrobat 9 pro from cs4

I cannot uninstall acrobat 9 pro for cs4 how can i remove this to install acrobat x pro

Savages4 please try running the Acrobat Cleaner tool located at http://labs.adobe.com/downloads/acrobatcleaner.html. It should allow you to remove the previous installation.

Cannot Uninstall Acrobat 9 Pro

Hi,
I installed Acrobat 9 Pro and PhotoShop CS4 from the CS4 Suite pack on Windows Vista Home Premium.
I had to uninstall them, so i used the CS4 Cleanup Script from Adobe website. I did not use the Windows Add/Remove Prorgrams. Due to some issue, the Windows installer program keeps giving me a message saying 'Gathering Information' and it goes away.
After restart i found that the Adobe Acrobat directories have 1.0 GB worth of Files. The desktop icons for Acrobat Pro are restored.
I tried deleting the directories but they come back after a restart. I tried Windows Installer Cleanup script but Acrobat 9 just strikes back!
I even used Revo Uninstaller and Registry cleanup utilities to clean the registry but did not help much.
Now, I cannot use the software because it says that installation has to be repaired. If i try repairing it, nothing happens. I tried re-installing from the pack but the Acrobat Pro option is disabled !
What should i do? how to remove Acrobat Pro 9 and re-install only a few components from my CS4 suite?
Please help.
Thanks,
Anand

Call Adobe Technical Support. Installation issues for current products is handled for free.

Need help uninstalling Acrobat 9.0 Pro (including registry entries)

Hello;
I installed Acrobat Pro 9.0 and am not happy with it and want to COMPLETELY uninstall it. I was able to uninstall it using Add/Remove Programs, but I can see that there are still some left-over registry entries related to Adobe Acrobat 9 (this was the only Acrobat product installed on my system).
Does anyone know how to completekly remove all traces of Acrobat from one's system, including all registry entries? I cannot find anything on the Adobe website, and am looking for similar instructions that were posted for Acrobat 8 (kb400658)
I'm running Windows XP SP3.
Thanks very much in advance for any help/advice offered.
Regards, smeghead99

Thanks for that suggestion. I tried using the Microsoft Installer Utility but I can still see Acrobat entries in my registry.
Surely a step-by-step set of instructions to completely uninstall Adobe products (as was put together for Acrobat 8) should be made available by Adobe?
Thanks in advance to those who offer help.
Regards, smeghead99

Cannot get Acrobat Reader or Pro to open PDF IN FF browser

I have a Win7, 64 bit laptop. I have Acrobat Pro X, and Acrobat Reader 11.
I cannot get FF to open a pdf using either of these readers INSIDE the browser. I do not like the internal PDF viewer and I was trying to get Acrobat to render the PDF in the browser. However, whenever I choose acrobat (either one) in options, it will merely download it and open it the application. However, what I want it to do is to open it IN the browser, not in the application.
There is no option for Portable Document Format that includes Acrobat in browser. I had configured it to work properly, but I had to reformat my computer and I can't get it to work again. I have disabled and re-enabled the add-ins for Acrobat, and I still can't get it to work.

Which version(s) of Adobe Reader/Adobe Acrobat do you have? Do you know whether they are up-to-date? I recommend using the product's Help menu to Check for Updates to make sure they are up-to-date.
Then open the Firefox Add-ons page using either:
* Ctrl+Shift+a
* 3-bar menu button (or Tools menu) > Add-ons
In the left column, click Plugins.
Look in the lower section (gray background) for "Adobe Acrobat" and change it from "Never Activate" to "Always Activate".
Then it should become available in the Options dialog.
Does it work?
Also, I noticed you have a NitroPDF plugin listed in your More System Details. In case that one is conflicting, if you don't plan to use it, consider switching it to "Never Activate" when you are on the Add-ons page.

Cannot install Acrobat 9.0 Pro

I am trying to install Acrobat 9 pro trial version. When it's on the 99.96% the copy utilty pops up, saying something about my printer (epson) and the installation will stop. What should i do???

Did you download, install, and run the Windows Install Cleanup Utility to remove Acrobat? I assume that is NOT what you say in the "Windows Installer Cleanup script?"
Ken Friedman

Cannot install acrobat on surface pro 3; error 1006

I am trying to install acrobat XI on surface pro 3 but keep getting "Error 1006. The volume for a file has been externally altered so that the opened file is no longer valid"

attach a screenshot showing that error, if it's in english.

Cannot Uninstall Acrobat 7

Every time I open a PDF with Acrobat 7 it freezes my computer.
I have tried to uninstall it using Add or Remove Programs and it still freezes my computer.
I have also tried to uninstall it in Safe Mode. Same thing happens.
How can I get rid of this program?
I have Windows XP.
Thanks

It is looking for the CD or image that you used for the installation and possibly the CD for the previous version if it was an upgrade.
Instead of trying to remove, why not just repair. An uninstall is usually the last course of action to take.

Acrobat 8.0 Pro- Cannot Install on Vista

I cannot install acrobat 8.0 pro to my window vista computer. I have universal Vista on my computer - It means you can use multiple languages. When I try to install it - at half way of installation its looking for "FONTS/KOZGOPROVI-MEDIUM.OTF" and program stop installing. When I press cancell it stop installing and start uninstalling the program.
Any idea out there to fix this problem.
Thank you.

As far as I know, the AA8 activation process is still available. It is gone for AA7. It may be an issue with Win7, 64-bit. I have only heard of 2 folks who have been successful with AA8 on a 64-bit system. Many have succeeded with the 32-bit system. I don't know if looking at that aspect will help at all. If you can download the updates separately from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows and successfully install them, maybe that will help (though I have my doubts). I really don't have any other ideas, sorry.

Issues after purchasing CC Photographer, Adobe Acrobat Trial cannot uninstall

CC Photography version, downloaded CC Desktop to Windows 7 64Bit with Lightroom 4 already installed. Downloaded Adobe Acrobat Pro Trial. All programs worked in Trial version. After i signed for membership the following isn't working: most critical - Acrobat is not compatible with Outlook 2003. Cannot use Word or Excel, had to fix Chrome Shockwave problem in Chrome Admin Editor. I CANNOT UNINSTALL ACROBAT however i have tried. Secondarily, I PSCC opens, but I cannot open any menu items, same in Lightroom. I have 4MG Ram and external HD. Need to uninstall Acrobat immediately. Thanks!
Trying to keep smiling

Thanks Jeff - Thought that is where i put it.. Getting further on my on.. at least i have PSCC working correctly now.

Cannot install Acrobat X Pro. AAM says "installed" - but no sign of the "Launch app" option.

The Adobe Application Manager states Acrobat X Pro is installed but there is no "Launch App" option.
I have succesfully installed Ai, Ps and Id, but Acrobat X Pro is giving me a headache!
The app installed with a warning and 2 errors. (I did not save the text about this event - and I cannot repeat the operation that led me there,)
I can recall some detail from the text:
• The installer could not remove data from an (old?) file from my Acrobat 9 installation.
• There was a reference to the installer "lacking permission(s)" for some operation.
• Also, some reference to my computer not supporting several "requirements".
I have since uninstalled my Acrobat 9 installation, but cannot uninstall Acrobat X Pro. (It is not listed under "Programs & Features".)
I also cannot re-install Acrobat X Pro - the AAM won't let me.
Any ideas? Can I download a trial-copy, then try to install that? Would it be recognized by the AAM?
joeb_mtl

Thank you, Baljeet - that worked well - However, the now installed Acrobat X Pro version 10,1.1.33 apparently needs a update/patch to upgrade Acrobat to vs. 10.1.3, and after much effort and many forum-suggested fixes, I cannot complete the update. (It "rolls-back" and reports an Error 1310. Error writing to file: C:\Config.Msi\2c4f05.rbf. Verify.......access to that directory.")
I have also received the same ("1310") error, but referencing a lack of sufficient "permission to modify....a certain file". (I can't now recall which file.)
To further complicate matters, my Secunia P.S. Inspector app also reported the need for an update - which did not complete either. It is now perpetually "Waiting for update to complete".
I hope you can solve this problem too! Thanks.
joeb_mtl
Message was edited by: joeb_mtl
I failed to tell you my OS is WIN 7 SP1 HomePremium, 64-bit, 3.0GHz Processor, 8GB RAM, 274 GB available hard-disk space, 1920 × 1080 Screen resolution, Pioneer DVD-Rom drive, IE 8, Dual GeForce 8800GTX video cards.

Trying to uninstall Acrobat 7 on Mac running OS 10.4

I am doing an uninstall and then a reinstall on all my Adobe Creative Suite products and I cannot uninstall Acrobat 7. The message says "The application selected was not a valid Acrobat 7.0 application for this uninstaller. Please rerun the uninstaller." Rerunning doesn't work either. I am running OS 10.4. How do I get it uninstalled? Thanks.

Alana Bay wrote:
I am doing an uninstall and then a reinstall on all my Adobe Creative Suite products and I cannot uninstall Acrobat 7. The message says "The application selected was not a valid Acrobat 7.0 application for this uninstaller. Please rerun the uninstaller." Rerunning doesn't work either. I am running OS 10.4. How do I get it uninstalled? Thanks.
Look and see on Adobe website support software downloads if there is an updated un installer.
If there is dowload and run it. If none try the following:
If not do a find file From find and type Acrobat. each of the items that shows in find file click on and drag to Trash.
Repeat the find file procedure until nothing shows up.
Do not remove any pdf's created.
Now see if you can re install.
At one point during the Acrobat 7 series they went to a complete install of a Brand new package (I believe 7.5) So you would have a Directory listed as 7.0 and then one as 7.5.
If so you may have to run uninstall on both versions.

Missing MDAC components after uninstalling acrobat 8

Well I have now been working on this mess I created for 9 hours. I uninstalled Acrobat 8.0 Pro that came on my Gateway Computer. All I wanted to do originally was to create a pdf file from a microsoft word file. Acrobat 8 never did do that as I always got error messages. So I purchased a separate software to do just that (create pdf files). Unfortunately the software would not install without first removing A8. Removing A8 made a mess. I tried using Windows xp restore to get back to my computer from yesterday. This did not work. After system restore, A8 tries to reinstall, but I get an error message that install files can't be found.
Finally I got the new software to install (Nitro Pro). It works fine and I now can turn my word docs into pdf files!! My problem is that every time I open Microsoft Office Access or Excel, A8 tries to install. If I let the install go, eventually I get error message that install files can't be found. If I cancel install of A8, Access and Excel files will open. It's a pain having to cancel A8 install to get these files to open.
I persume that the reason A8 tries to install is because it is associated with my Access and Excel software. When they are opened, there are Acrobat 8 toolbars on them.
How do I get A8 to no longer be associated with Microsoft Access and Excel?
I just want A8 off my computer or at least no longer opening or trying to install. Thanks for any suggestions and help!
I am using:
Gateway Computer, 3 gig ram, 600 gig harddrive
Windows XP SP2
Microsoft Office 2003
Used to have Acrobat 8.0
Acrobat Reader 5.0 (which I wouldn't mind getting off my computer)

I removed Acrobat 8 with the uninstaller REVO. I do not know what happened. I had purchased Acrobat 9. When I went to install it, error message "must remove Acrobat 8 first". Since I already had and didn't know what to do, I used Windows XP restore to restore my computer to before uninstalling Acrobat 8. Unfortunately, this restored my system except for Acrobat 8. Whenever I tried to open Microsoft Word, Access, or Excel, Acrobat 8 would try and install, but I get error message that install files are absent. I finally got Acrobat 8 to not try and install when I opened Word (by removing Acrobat buttons on menu). Unfortunately, I am unable to remove Acrobat buttons on Access and/or Excel. So every time I open them, Acrobat tries to install. I just want it off my computer. Canceling install does allow Access and Excel to open, but I dislike this extra step to open them.

Cannot uninstall Adobe Acrobat XI Pro: Help Please

Cannot uninstall Adobe Acrobat XI Pro. Gone to programs and tried to uninstall then message says it is going to do it. Then message prompts come up asking if it can update my software. If I say no action it stops uninstalling. Then if I say yes it goes no further either.
Regret every taken up the trial offer for this programme as I tried using it and message repeatedly appears saying "Acrobat failed to send a DDE command".
Please can someone offer some advice. Thank you.

Try launching acrobat in safe mode, to do so follow the steps:
a.       Press and hold down shift and double click the acrobat icon and then open a pdf file.
b.      If it opens without crashing after about 15 seconds, then you have a faulty plug in, locate and remove it from your plug-ins folder.
c.       To remove plug-ins, you may contact Acrobat Support

Cannot Reinstall Acrobat Pro 7.0

I have CS2. I uninstalled Acrobat Pro 7.0. Now I cannot reinstall it from the original software. Install runs but does not install anything, nor does it show any error messages. I have XP SP3 and IE8. I have Reader 9.1.2 The other componens of CS2 work fine. Any help?

Adobe recommends that you do not have Acrobat and Acrobat Reader installed on the same system. The programs have files that each products installs in the same folders that can cause all kinds of problems such as yours. I strongly suggest you remove Acrobat Reader using the Windows Install Cleanup Utility. Then reinstall Acrobat Pro. You still will be able to view PDF files in your browser with Acrobat itself without Reader being installed.
Good luck.
Ken Friedman

Cannot uninstall Acrobat 9.0 PRO

Similar Messages

Maybe you are looking for