Cannot uninstall after error missing help file.

After an error that the help file is missing, I tried to uninstall the program so I could reinstall it. It will not uninstall and I cannot reinstall it using the original CD.

I got it fixed finally by doing your manual uninstall. Had to remove several components in the registry before it would finally reinstall. Thanks for getting back to me.
Dave

Similar Messages

Missing help files

I have just bought a new iMac and installed Leopard. However I am having a lot of problems trying to use any of the help tools in Finder. Searches do not bring back any results, and sometimes the window remains blank. Today it displayed the main Mac Help screen, with "What's New in Leopard?" etc., but none of the links work. When I click a link I get an error message saying "Alert Page cannot be found". I guess this could be due to a corrupted install or Help index file, but I have no idea how to fix this. Any suggestions? Many thanks

In case anyone else searches this forum for "Missing Help Files" here's my experience:
I'm too chicken to delete files even though I've a good back up, so I renamed each with "old" inserted in the file names which macjack cited above. There are four files he mentioned. "Deleting" the ~/Home/Library/Caches/com.apple.helpui folder didn't produce any visible. I still got the "Alert" message from Mac Help.
I then went to the set of four ~/Home/Library/Preferences/ files he specified. I found there was no com.apple.helpui.plist file there to delete! Then I "deleted" the remaining three he specified and restarted. Worked like a charm. Mac Help looks to be running as intended.
Thanks, macjack.
Terry

I just upgrade the OS X from 10.9.1 to 10.9.2. After upgrade, the help file is not available. How can I get it back?

I just upgrade the OS X from 10.9.1 to 10.9.2. After upgrade, the help file is not available. How can I get it back?

Look above at my original post:
Downgrade Mavericks to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
      loads select your language and click on the Continue
      button. When the menu bar appears select Disk Utility from the
      Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
      mfgr.'s ID and size) from the left side list. Note the SMART status
      of the drive in DU's status area. If it does not say "Verified" then
      the drive is failing or has failed and will need replacing. SMART
      info will not be reported on external drives. Otherwise, click on
      the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
      from the drop down menu to one. Set the format type to Mac OS
      Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on
      the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups made while on Snow Leopard, then you may do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion/Mountain Lion files.

ERROR: Missing driver file /opt/SUNWjass/Drivers/ldm_control-secure.driver.

Environment:
Solaris 10u10
vm server for sparc 2.0 V22736-01.zip
p10264419_420_SOLARIS64.zip --> SUNWjass-4.2.0.pkg.tar.Z
Problem: Documentation and LDOM/SST tool refer to "ldm_control-secure.driver", but the file does not exist.
bash-3.2# ./install-ldm -p
Welcome to the Oracle VM Server for SPARC installer.
You are about to install the LDoms Manager package, SUNWldm, that will enable
you to create, destroy and control other domains on your system. You will
also be given the option of running the Oracle VM Server for SPARC Configuration
Assistant (ldmconfig) to setup the control domain and create guest domains.
If the Solaris Security Toolkit (SST) is installed, you will be prompted to
optionally harden your control domain.
Oracle VM Server for SPARC Configuration
Once installed, you may configure your system for a basic LDoms
deployment. If you select "y" for the following question, the Oracle
VM Server for SPARC Configuration Assistant (tty) will be launched
following a successful installation of the packages.
(You may launch the Configuration Assistant at a later time with the
command: /usr/sbin/ldmconfig, or use the GUI Configuration Assistant
which is bundled in the Oracle VM Server for SPARC zip file - see
README.GUI for more details)
Select an option for configuration:
y) Yes, launch the Configuration Assistant after install
n) No thanks, I will configure the system manually later
Enter y or n [y]: n
Given the capabilities of the LDoms Manager, you can now change the
security configuration of this Solaris instance using the Solaris
Security Toolkit.
Select a security profile from this list:
a) Hardened Solaris configuration for LDoms (recommended)
b) Standard Solaris configuration
c) Your custom-defined Solaris security configuration profile
Enter a, b, or c [a]: a
The changes made by selecting this option can be undone through the
Solaris Security Toolkit's undo feature. This can be done with the
'/opt/SUNWjass/bin/jass-execute -u' command.
Verifying that all packages are fully installed. OK.
ERROR: Missing driver file
/opt/SUNWjass/Drivers/ldm_control-secure.driver. <-------------- DOES NOT EXIST
bash-3.2#
bash-3.2# ls -al /opt/SUNWjass/Drivers/
total 876
drwxr-xr-x 2 root root 32 May 8 10:24 .
drwxr-xr-x 15 root root 21 May 8 10:24 ..
-r--r--r-- 1 root root 63935 Jul 25 2005 audit_private.funcs
-r--r--r-- 1 root root 42960 Jul 25 2005 audit_public.funcs
-r--r--r-- 1 root root 312 Jul 25 2005 clean.driver
-r--r--r-- 1 root root 2401 Jul 25 2005 clean.run
-r--r--r-- 1 root root 3093 Jul 25 2005 clean_private.funcs
-r--r--r-- 1 root root 53510 Jul 25 2005 common_log.funcs
-r--r--r-- 1 root root 10155 Jul 25 2005 common_misc.funcs
-r--r--r-- 1 root root 1023 Jul 25 2005 config.driver
-r--r--r-- 1 root root 20904 Jul 25 2005 driver.init
-r--r--r-- 1 root root 7299 Jul 25 2005 driver.run
-r--r--r-- 1 root root 39699 Jul 25 2005 driver_private.funcs
-r--r--r-- 1 root root 90923 Jul 25 2005 driver_public.funcs
-r--r--r-- 1 root root 38268 Jul 25 2005 finish.init
-r--r--r-- 1 root root 3861 Jul 25 2005 hardening.driver
-r--r--r-- 1 root root 598 Jul 25 2005 install-Sun_ONE-WS.driver
-r--r--r-- 1 root root 485 Jul 25 2005 secure.driver
-r--r--r-- 1 root root 1056 Jul 25 2005 server-config.driver
-r--r--r-- 1 root root 3784 Jul 25 2005 server-hardening.driver
-r--r--r-- 1 root root 1788 Jul 25 2005 server-secure.driver
-r--r--r-- 1 root root 1467 Jul 25 2005 suncluster3x-config.driver
-r--r--r-- 1 root root 4329 Jul 25 2005 suncluster3x-hardening.driver
-r--r--r-- 1 root root 2092 Jul 25 2005 suncluster3x-secure.driver
-r--r--r-- 1 root root 1446 Jul 25 2005 sunfire_15k_sc-config.driver
-r--r--r-- 1 root root 5845 Jul 25 2005 sunfire_15k_sc-hardening.driver
-r--r--r-- 1 root root 1791 Jul 25 2005 sunfire_15k_sc-secure.driver
-r--r--r-- 1 root root 274 Jul 25 2005 undo.driver
-r--r--r-- 1 root root 13976 Jul 25 2005 undo.funcs
-r--r--r-- 1 root root 2557 Jul 25 2005 undo.run
-r--r--r-- 1 root root 2151 Jul 25 2005 user.init.SAMPLE
-r--r--r-- 1 root root 498 Jul 25 2005 user.run.SAMPLE

Applied recommended patch cluster...
Explicitly applied 122608-08
bash-3.2# patchadd 122608-08
Validating patches...
Loading patches installed on the system...
Done!
bash-3.2# ls -al /opt/SUNWjass/Drivers/
total 966
drwxr-xr-x 2 root root 38 May 8 18:37 .
drwxr-xr-x 15 root root 21 May 8 10:24 ..
-r--r--r-- 1 root root 64345 Jul 23 2010 audit_private.funcs
-r--r--r-- 1 root root 41937 Jul 23 2010 audit_public.funcs
-r--r--r-- 1 root root 1007 Jul 23 2010 cis-config.driver
-r--r--r-- 1 root root 5311 Jul 23 2010 cis-hardening.driver
-r--r--r-- 1 root root 2242 Jul 23 2010 cis-secure.driver
-r--r--r-- 1 root root 312 Jul 25 2005 clean.driver
-r--r--r-- 1 root root 2434 Jul 23 2010 clean.run
-r--r--r-- 1 root root 3093 Jul 25 2005 clean_private.funcs
-r--r--r-- 1 root root 65067 Jul 23 2010 common_log.funcs
-r--r--r-- 1 root root 10298 Jul 23 2010 common_misc.funcs
-r--r--r-- 1 root root 1023 Jul 25 2005 config.driver
-r--r--r-- 1 root root 22242 Jul 23 2010 driver.init
-r--r--r-- 1 root root 9092 Jul 23 2010 driver.run
-r--r--r-- 1 root root 42969 Jul 23 2010 driver_private.funcs
-r--r--r-- 1 root root 96975 Jul 23 2010 driver_public.funcs
-r--r--r-- 1 root root 39218 Jul 23 2010 finish.init
-r--r--r-- 1 root root 3888 Jul 23 2010 hardening.driver
-r--r--r-- 1 root root 598 Jul 25 2005 install-Sun_ONE-WS.driver
-r--r--r-- 1 root root 1499 Jul 23 2010 ldm_control-config.driver
-r--r--r-- 1 root root 4809 Jul 23 2010 ldm_control-hardening.driver
-r--r--r-- 1 root root 840 Jul 23 2010 ldm_control-secure.driver
Thanks.

Quicktime 10.2 facebook Export/Upload error Missing Video File

Hi,
I got the error "Missing video file" (on trhej export progress page) after export/upload to facebook using Quicktime 10.2
File is less than 2Gb and less than 20' - 16/9
Anyone has a clue what prompts this message ?
thanks

Hi there 1412bunny,
I would recommend taking a look at the troubleshooting steps found in the articles below.
OS X Mountain Lion: If an app quits unexpectedly
http://support.apple.com/kb/PH10928
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
-Griff W.

Applications server 10g - page cannot be found error please help!!

hi,
after installing applications server 10g on windows when i try and access the admin page with the link provided from install and getting started page (http://oracle.itec.local/em) i keep on getting page cannot be displayed error! please help!!

In the dir where you installed the AS software (mid and infra) there is a sub directory called "install" inside that directory there are two files: portlist.ini and setupinfo.txt .... if you paste there contents I can help you farther

Dbping error - Missing license file

When I run the dbping utility to test my Oracle connection I get
the following error:
$ java utils.dbping ORACLE scott tiger dev1
Missing license file for: WebLogic Server 6.1
Error encountered:
java.sql.SQLException: Fail to load jDriver/Oracle due to license checking failed!
I am running WebLogic 6.1 on Solaris 8 with Oracle 8.1.7. I ran
the dbping utility from the BEA home directory (/opt/bea) where
the license file (license.bea) is located.
Thanks,
David

David,
Did you run the setEnv script before issuing the dbping command?
<BEAHOME>/config/mydomain/setEnv.sh
cd $BEAHOME
java utils.dbping ORACLE scott tiger mysid
NOTE: Be sure to update the JAVA_HOME and WEBLOGIC_HOME 'paths' in the setEnv
script
Chuck

Cannot Find Symbol Error, please help.

I am brand new to Java, so sorry if this question is obvious, but I keep receiving the following error when i try and compile the following code Circle.java
Circle.java:17: cannot find symbol
symbol : constructor Point()
location: class pointClass.Point
^
Circle.java:18: cannot find symbol
symbol : method Point(double,double)
location: class pointClass.Point
super.Point(x,y); //set center to (x,y)
^
2 errors
I cant seem to figure out why I am getting this error, any help that anyone could provide would be greatly appreciated.
This is the code for Circle.java:
package circleClass;
import pointClass.*;
public class Circle extends Point
private double radius; //Add a double radius field.
public Circle()
super(0,0); //call Point?s constructor initializing center to (0,0)
radius = 0.0; //set radius to 0.0
public Circle(double x, double y, double r)
super.Point(x,y); //set center to (x,y)
radius = r; //set radius to r
public double r()
return radius; //returns radius.
public double getArea()
return Math.PI*(radius*radius); //returns area of Circle object
public double getCircumference()
return 2*Math.PI*radius; //returns circumference of Circle object
public String toString()
return "center: ("+x+","+y+")"+"\nradius: "+r; //returns String that will give
//output of the format...
//center: (x,y)
//radius: r
If it helps, this is the code for pointClass:
package pointClass;
public class Point
private double xcoor,ycoor;
public static final Point ORIGIN = new Point();
private Point()
xcoor = 0;
ycoor = 0;
public Point(double x, double y)
xcoor = x;
ycoor = y;
public double x()
return xcoor;
public double y()
return ycoor;
public String toString()
return "(" + xcoor + "," + ycoor + ")";
public static double distance(Point p, Point q)
double dx = q.xcoor - p.xcoor;
double dy = q.ycoor - p.ycoor;
return Math.sqrt(dx*dx + dy*dy);
Thanks for your help.

{color:#000080}Both of your classes need to be in the same package, not each one in a package of its own. You have imported pointClass.Pont in Circle.java, but I don't think that's what you want to do. For a better understanding of packages, read{color}
http://java.sun.com/docs/books/tutorial/java/package/index.html
And post code like this:
[code]CODE[/code] is displayed as CODE{color:#000080}db{color}

Cannot sync pacman; error: failed retrieving file, No address record

Hello,
As a heads up, I'm trying not to repost
I've searched the forums but found nothing, I'll keep looking. I've read the front page news about the mirrorlist and tried using the old mirrorlist file. I've been on #archlinux on IRC. Nothing yet.
Here is an example of what I see:
root@dungeon pacman.d # pacman -Sy
:: Synchronizing package databases...
error: failed retrieving file 'core.db.tar.gz' from ftp.archlinux.org : No address record
error: failed to update core (No address record)
error: failed retrieving file 'extra.db.tar.gz' from ftp.archlinux.org : No address record
error: failed to update extra (No address record)
error: failed retrieving file 'community.db.tar.gz' from ftp.archlinux.org : No address record
error: failed to update community (No address record)
error: failed to synchronize any databases
I've commented out all but one of the servers in the mirrorlost file to shorten the output.
Any ideas?

Snowman wrote:You are trying to fetch non-official dbs which are not on the Arch Linux mirrors. Are you using Chakra? Post your pacman.conf
no I am using normal Arch, and it was working fine until i updated on tuseday. I am using "yaourt -Syu --aur" to update.
My actual pacman.conf is (changed automaticly to this within unsuccesfull update yesterday):
# /etc/pacman.conf
# See the pacman.conf(5) manpage for option and repository directives
# GENERAL OPTIONS
[options]
# The following paths are commented out with their default values listed.
# If you wish to use different paths, uncomment and update the paths.
#RootDir = /
#DBPath = /var/lib/pacman/
#CacheDir = /var/cache/pacman/pkg/
#LogFile = /var/log/pacman.log
HoldPkg = pacman glibc
# If upgrades are available for these packages they will be asked for first
SyncFirst = pacman
#XferCommand = /usr/bin/wget --passive-ftp -c -O %o %u
#XferCommand = /usr/bin/curl -C - %u > %o
#CleanMethod = KeepInstalled
Architecture = auto
# Pacman won't upgrade packages listed in IgnorePkg and members of IgnoreGroup
#IgnorePkg =
#IgnoreGroup =
#NoUpgrade =
#NoExtract =
# Misc options (all disabled by default)
#UseSyslog
#ShowSize
#UseDelta
#TotalDownload
# REPOSITORIES
# - can be defined here or included from another file
# - pacman will search repositories in the order defined here
# - local/custom mirrors can be added here or in separate files
# - repositories listed first will take precedence when packages
# have identical names, regardless of version number
# - URLs will have $repo replaced by the name of the current repo
# - URLs will have $arch replaced by the name of the architecture
# Repository entries are of the format:
# [repo-name]
# Server = ServerName
# Include = IncludePath
# The header [repo-name] is crucial - it must be present and
# uncommented to enable the repo.
# The testing repositories are disabled by default. To enable, uncomment the
# repo name header and Include lines. You can add preferred servers immediately
# after the header, and they will be used before the default mirrors.
[core-testing]
Include = /etc/pacman.d/mirrorlist
[desktop]
Include = /etc/pacman.d/mirrorlist
#[desktop-testing]
#Include = /etc/pacman.d/mirrorlist
[platform-testing]
Include = /etc/pacman.d/mirrorlist
[apps]
Include = /etc/pacman.d/mirrorlist
#[apps-testing]
#Include = /etc/pacman.d/mirrorlist
# An example of a custom package repository. See the pacman manpage for
# tips on creating your own repositories.
#[custom]
#Server = file:///home/custompkgs
NOW I tried the saved pacman.conf (wich worked fine for months) wich is like this
# /etc/pacman.conf
# See the pacman.conf(5) manpage for option and repository directives
# GENERAL OPTIONS
[options]
# The following paths are commented out with their default values listed.
# If you wish to use different paths, uncomment and update the paths.
#RootDir = /
#DBPath = /var/lib/pacman/
#CacheDir = /var/cache/pacman/pkg/
#LogFile = /var/log/pacman.log
HoldPkg = pacman glibc
# If upgrades are available for these packages they will be asked for first
SyncFirst = pacman
#XferCommand = /usr/bin/wget --passive-ftp -c -O %o %u
#XferCommand = /usr/bin/curl %u > %o
#CleanMethod = KeepInstalled
# Pacman won't upgrade packages listed in IgnorePkg and members of IgnoreGroup
#IgnorePkg =
#IgnoreGroup =
#NoUpgrade =
#NoExtract =
# Misc options (all disabled by default)
#UseSyslog
#ShowSize
#UseDelta
#TotalDownload
# REPOSITORIES
# - can be defined here or included from another file
# - pacman will search repositories in the order defined here
# - local/custom mirrors can be added here or in separate files
# - repositories listed first will take precedence when packages
# have identical names, regardless of version number
# - URLs will have $repo replaced by the name of the current repo
# Repository entries are of the format:
# [repo-name]
# Server = ServerName
# Include = IncludePath
# The header [repo-name] is crucial - it must be present and
# uncommented to enable the repo.
# The testing repositories are disabled by default. To enable, uncomment the
# repo name header and Include lines. You can add preferred servers immediately
# after the header, and they will be used before the default mirrors.
#[testing]
## Add your preferred servers here, they will be used first
#Include = /etc/pacman.d/mirrorlist
[core]
# Add your preferred servers here, they will be used first
Include = /etc/pacman.d/mirrorlist
[extra]
# Add your preferred servers here, they will be used first
Include = /etc/pacman.d/mirrorlist
#[community-testing]
## Add your preferred servers here, they will be used first
#Include = /etc/pacman.d/mirrorlist
[community]
# Add your preferred servers here, they will be used first
Include = /etc/pacman.d/mirrorlist
# An example of a custom package repository. See the pacman manpage for
# tips on creating your own repositories.
#[custom]
#Server = file:///home/custompkgs
#ArchAudio
# tried and tested packages
[archaudio-stable]
Server = http://repos.archaudio.org/stable/x86_64
#ArchAudio
# these are..for testing?
[archaudio-testing]
Server = http://repos.archaudio.org/testing/x86_64
#ArchAudio
# for your pleasure
[archaudio-experimental]
Server = http://repos.archaudio.org/experimental/x86_64
and tried to update with it using pacman, wich doesn't succed also:
[studio@myhost ~]$ sudo pacman -Syu
Senha:
erro: O mirror ftp://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/$arch contém a variável $arch, mas não possui arquitetura definida.
erro: O mirror ftp://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/$arch contém a variável $arch, mas não possui arquitetura definida.
erro: O mirror ftp://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/$arch contém a variável $arch, mas não possui arquitetura definida.
:: Sincronizando a base de dados de pacotes...
erro: falha ao atualizar core (nenhum servidor configurado para o repositório)
erro: falha ao atualizar extra (nenhum servidor configurado para o repositório)
erro: falha ao atualizar community (nenhum servidor configurado para o repositório)
archaudio-stable está atualizado
archaudio-testing está atualizado
archaudio-experimental está atualizado
:: Iniciando atualização do sistema...
atenção: bristol: local (0.60.5-1) é mais novo que archaudio-testing (0.40.8-1)
atenção: fil-plugins: local (0.3.0-4) é mais novo que archaudio-testing (0.3.0-3)
atenção: guitarix: local (0.11.0-1) é mais novo que archaudio-testing (0.06.0-1)
atenção: kernel26rt: local (2.6.33.7_rt29-1) é mais novo que archaudio-stable (2.6.31_rt10-4)
atenção: lash: local (0.6.0~rc2-3) é mais novo que archaudio-testing (0.6.0~rc2-1)
atenção: ll-plugins: local (0.2.1-4) é mais novo que archaudio-testing (0.2.1-3)
atenção: lv2-c++-tools: local (1.0.3-1) é mais novo que archaudio-testing (1.0.2-1)
atenção: lv2vocoder: local (1-4) é mais novo que archaudio-testing (1-3)
atenção: rakarrack: local (0.5.8-1) é mais novo que archaudio-testing (0.4.2-1)
atenção: rev-plugins: local (0.3.1-3) é mais novo que archaudio-testing (0.3.1-2)
atenção: swh-lv2: local (1.0.15-3) é mais novo que archaudio-testing (1.0.15-2)
não há nada a fazer
[studio@myhost ~]$
!!!all messages are in portuguese but I think it is possible to understand them, if not i will translate
EDIT:
OK, I undestand the last problem and I changed my mirrolist from
# 2010-08-11 23:15
# generated by reflector
# ranked by rankmirrors
Server = ftp://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/$arch
Server = ftp://ftp.gtlib.gatech.edu/pub/linux/distributions/archlinux/$repo/os/$arch
Server = ftp://mirrors.kernel.org/archlinux/$repo/os/$arch
Server = http://archlinux.c3sl.ufpr.br/$repo/os/$arch
Server = http://archlinux.limun.org/$repo/os/$arch
Server = http://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/$arch
Server = http://mirrors.kernel.org/archlinux/$repo/os/$arch
Server = http://www.gtlib.gatech.edu/pub/linux/distributions/archlinux/$repo/os/$arch
to
# 2010-08-11 23:15
# generated by reflector
# ranked by rankmirrors
Server = ftp://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/x86_64
Server = ftp://ftp.gtlib.gatech.edu/pub/linux/distributions/archlinux/$repo/os/x86_64
Server = ftp://mirrors.kernel.org/archlinux/$repo/os/x86_64
Server = http://archlinux.c3sl.ufpr.br/$repo/os/x86_64
Server = http://archlinux.limun.org/$repo/os/x86_64
Server = http://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/x86_64
Server = http://mirrors.kernel.org/archlinux/$repo/os/x86_64
Server = http://www.gtlib.gatech.edu/pub/linux/distributions/archlinux/$repo/os/x86_64
and now it's working again
but I don't understand how this all happened
AND: how can I force reflector to output a correct mirrorlist for 64bit?
Last edited by capoeira (2010-08-12 15:18:15)

Missing help file in Dreamweaver

The program installed OK, and the help file was present. Now I get the message that it is not available,
How do I re-install the help file?

This issue is usually seen if you are trying to launch the help offline and the pdf is not downloaded.
To help troubleshoot this issue, do the following steps:
1. Check if the Adobe Help Manager is installed (on Windows, go to \Program Files (x86)\Adobe\Adobe Help).
2. Click Adobe Help.exe.
The Adobe Help Manager should launch showing the local content available for download. If there is new content available for download, the download status appears as “Pending Download”. Select the CS6 Reference PDF that you want to download and click the Update button.
Once you’ve downloaded the PDF to your computer, you can select Yes for Display Local Help Content Only in the General Settings panel of the Adobe Help Manager. When you select Help from your product menu, the downloaded PDF is displayed.
More details can be found in http://blogs.adobe.com/mallika/2012/07/five-faqs-about-offline-help-for-creative-suite-6.h tml.

Itunes music library file cannot be saved (error -48) Help! please!

every time i either use iTunes, or look at iTunes, play any file in iTunes (even though it does play the file) it comes up with this message-
'The iTunes Music Library file cannot be saved, an unknown error has occured (-48)'
i would really appreciate some help, any ideas would br great

this is kind of funny. First I read from paper something that Apple is going to break every hacked or some other way touched Iphones to keep their business rolling. Now they did something with the iTunes which eventually broke up our playlist. I fixed this with by deleting my Smart playlists. What I noticed while deleting those was kind of... wierd..
I have all my classic rock etc in the play list named Speed metal. While I was listening WASP (ripped from CD, not bought from itunes - is that what makes you mad, Apple? ) from the normal library I got the error message. So. I though that there must be some broken link between smart list and this song and I deleted the smartlist (Speedmetal).
Wierd part is that I was still listening this song from iTunes Library but when I deleted the smart list it stopped playing the music. That is when I realized that the smart list system is some how affected with this newest update.
After deleting I didn't had to rebuild the library or anything so I still got my Date added and how many times played tags available and also my own genres! Thank god. Because I have all my CD's (~400) on iTunes with own Genres and settings...
Now... Can I update my Tiger to Leopard when it comes out or will it just spit my Samsung DVD drive out of the mac because I didn't get it from Apple Store?

Itunes 6.04 cannot run due to missing required files

Hi there,
I have just installed the new Itunes 6.04, and after installation, there is an error message "iTunes cannot run because some of its required files are missing. Please reinstall iTunes."
I have search through the Forum and did exactly everything suggested there:
1) Uninstall iTunes, uninstall QT (using the normal Add/remove programs within the control panel) and then clean up all directories manually, reboot and then reinstall again. Not working!
2) Download Window clean up and clean the iTunes and QT, the reinstall iTunes, not working!
3) Uninstall QT, uninstall iTunes, install the QT standalong version, install iTunes again, not working!
I am running out of opinions. Maybe I will try to uninstall everything, and then use Regedit to delete anything that is iTunes related registry. Does anyone has a better opinion? or, is it anyway I could check which file(s) are required?
Many thanks,
iPodrc
Windows 2000

Please be careful when editting the registry. Its a good way to really screw your PC up. I would suggest exporting your registry before any large scale edits. Beware the registry file will be huge.
As for your problems, when you uninstalled everything and rebooting after each uninstall. After you got QT installed from a standalone, did it display a video to verfiy it worked? Did you reboot afterwards before trying to install itunes? Also I didn't see it mentioned but make sure you turn off virus and firewall during your install.
I just noticed you are from Germany, when installing what language are you selecting? Also what language is your PC set to?

Cannot uninstall or install iTunes - help!

I had iTunes 8.0 installed on a computer. Tried uninstalling and it won't. I get the error message:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below".
I try the other "alternate path" but that doesn't work. I have tried uninstalling using Revo Uninstaller and CCLeaner and it doesn't uninstall. I have tried downloading iTunes 8.0 from apple.com and it won't even install it now. Another error message I get, when I try the alternate path is:
"The path C:Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.0.1.11\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package iTunes.msi in a folder from which you can install the product iTunes".
Help!

What you need to do is to uninstall it using the Microsoft Uninstall Cleanup Utility.
http://support.microsoft.com/kb/290301
Using this program usually eliminates all issues and error messages with the uninstalling of the iTunes program. Make sure you uninstall the following programs:
1) Apple Mobile Device Support
2) Apple Software Updates
3) Quicktime
4) iTunes
Once all those are removed using the Microsoft Uninstall Cleanup Utility then you can go back to www.itunes.com and download/install the setup file again.

Suddenly Cannot Uninstall/Install iTunes :( please help!

After a recent necessary restore, I went to the iTunes shortcut on my desktop to open the application and I receive the error message "that action is only available for products that are currently installed". So I attempted to re-download iTunes, however I am receiving the error message "older version of iTunes cannot be removed. Contact technical support group." (which I assume is this discussion board because I cannot find help anywhere else on the iTunes site.) When installing it attempts to uninstall the previous application, and the message reads "the feature you are trying to use is on a network resource that is unavailable. iTunes.msi cannot be found."
Please advise and help, thank you!

hi Brandon!
here's a good place to start with a 1406:
http://docs.info.apple.com/article.html?artnum=93865
keep us posted on your progress.
love, b

MDM Import Server after error in import file

We setup Import Server and it processed a few files. then we tested what happens when there is an error. it logged a file to LOG folder. but would not start picking up new files we dropped in the READY folder. We removed the file with an error but still nothing; we fixed the error and put the file back and still nothing; we stopped and restarted the server, reposititory and import server but still nothing. Any ideas how we "reset" import server so it will start to process files again ? thanks

Hi Jay
I have faced the similar problem; have done some turn around to make things work, it may not be permanent solution. I have cleared the folders LOG,EXCEPTION(StructuralX), STATUS by copying the files to someother location for future reference and it worked.
Please feel free to revert to me for further clarifications.
thanks
Alexander
Note:Please mark the helpful answers.

Cannot uninstall after error missing help file.

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