Cannot uninstall itunes

My initial attempt to install itunes on my PC has failed. I cannot overwrite or uninstall it. Get same message about Ipod service : Verify that I have sufficient priveledges to stop system services without indicating how I do that. It is my computer and I am the b.administrator! HELP!

that can happen sometimes if the itunes installer is having a hard time shutting down either itunes or quicktime (or applications using quicktime) prior to the install. so let's try a "download, restart, then install strategy."
leave your ipod unplugged.
download and save a copy of the itunes installer to your hard drive. (do not run the install on line, and do not start the install by clicking on the iTunesSetup.exe (installer) file just yet.)
iTunes 7.1.1.5 Installer
shut down running applications and restart the PC.
do not open any other applications prior to attempting the iTunes install. switch off antivirus and antispyware applications prior to the install.
now start the install by doubleclicking the iTunesSetup.exe file.
does the install go through properly this time?

Similar Messages

  • I cannot uninstall itunes version 10.7.0.21 from my laptop use of that I also cannot install the new update.

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    Every time I try to do it, a "message" from the windows installer pops up saying "The feature you are trying to use is on a network resource that is unavailable", I try to find the installation package "iTunes.msi" but I can never find it either...!
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    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • When I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

    when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

    For general advice see Troubleshooting issues with iTunes for Windows updates.
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    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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  • I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package

    I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
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    I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
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    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS3074 tired all the above... does not work.. cannot uninstall itunes cannot access itunes.   get message if I want this program to make changes to my computer.  I have tired to answer yes and no and neither one works.

    Tired all the above to help fix itunes.  cannot uninstall itunes or access itunes.  I keep getting the question Do I want this program to make changes to my computer.  I have answered yes and no, but neither one works.   Get error 1114 for itunes

    Try running several malware scanners to see if Kaspersky missed anything. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
    * [http://www.malwarebytes.org/mbam.php Malwarebytes]
    * [http://www.superantispyware.com/ SUPERAntiSpyware]
    * [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
    * [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
    * [http://www.safer-networking.org/en/home/index.html Spybot S&D]
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    * http://forums.spybot.info/
    * http://www.spywarewarrior.com/index.php
    * http://forum.aumha.org/
    * http://www.bleepingcomputer.com/forums/
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  • Cannot upgrade iTunes because cannot uninstall itunes 9.0.2.25. Error: The installation source for this product is unavailable. The file c:/... itunes.msi is not a valid installation package for itunes.

    I also get the error. "Cannot uninstall the older version of iTunes. Contact your technical support group."
    How do I download the itunes.msi for iTunes 9.0.2.25 so that I can remove this phantom and unfunctioning program and then hopefully upgrade to the latest version of iTunes 10.5?
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    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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  • Cannot uninstall itunes in order to reinstall

    Please Help!!
    I have a windows xp dell computer. I got an ipod for christmas and so did my sister so in order to have our own seperate librarys we created two accounts on the computer. We went to install the itunes update as it prompted us to do about a month ago and after we finished we couldnt open it. it told us to install it and we did again and its just been going around in circles ever since. it wont allow us to open it at all. it keeps telling us to install the updater and thats all it will do.
    i then decided that i would go into the controll pannel and delete everything having to do with ipod and itunes and reinstall it all but it wont allow me to uninstall itunes because it says there is a newer version already on the computer but i cant find it at all. i think maybe in all my attempts something got installed half way and now wont show up.
    Ive been through all the posts and cant find anything at all that works. i installed and downloaded the latest versions of itunes and ipod updater but nothing seems to work. i even installed the new quick time. please help. i have no idea what to do and absolutely no computer skills. i just want my ipod back!! please anybody help!
    dell   Windows XP  

    okay for anyone who had the same problem as i did this is what i did.
    i took everything off my computer having to do with ipod, itunes and quicktime and i removed any leftover components, then i restarted my computer and reinstalled everything from the cd which came with the ipod when i bought it. from there it told me that my library was too updated for my itunes so i deleted my library after i backed up all my songs and now i itunes works, and believe me whenever itunes tells me i need to upgrade i will never do it!!! dont fix what isnt broken!!
    everythings working fine now without any help from apple! i called them multiple times talking to different people and when i told them that there program told me to update and it crashed my itunes therefore it wasnt my fault and i wasnt paying the absurd amount of 50 dollars, they just daid uh huh well then you can buy a different package for two years. i talked to three people and one of them even called me a liar. never will i buy an apple product again!
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  • Cannot uninstall Itunes and moving songs

    I am trying to uninstall Itunes off of my computer to then reinstall it
    The problem is, is that under my 'Add or Remove Progams' list under my control panel, nothing related to Itunes is listed. only the updater for the Ipod is listed. Does anyone know what I can do?
    I use a Sony Vaio on Windows XP
    Also, if I moved my files from Itunes under my music to a folder in my documents, will they still be erased if i uninstall Itunes?
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    hi Danny!
    The problem is, is that under my 'Add or Remove Progams' list under my control panel, nothing related to Itunes is listed. only the updater for the Ipod is listed. Does anyone know what I can do?
    that's a bit creepy. is itunes still
    b launching
    at the moment? (is it at least giving you an error message?)
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    http://support.microsoft.com/kb/290301/
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    with regard to the library issue, here's my favorite reference on the topic:
    Buegie, ""reinstall iTunes" consequences" #1, 05:49pm Sep 2, 2005 CDT
    keep us posted.
    love, b

  • Cannot uninstall itunes to download newest version

    I kept getting an msi error when trying to update to the latest version of itunes. i was told to uninstall itunes and quicktime and download the newest version directly. i was able to uninstall quicktime, but i am getting the same msi error msg when i am trying to uninstall itunes. help please!!

    I m hving this issue also.  It gives me a message saying that certain information is not available because of being on another network or something like that.  Trying to download music on my daughters Ipod touch.  My sister is having problems loading music on her daughters Ipod touch also.

  • HT1925 I cannot uninstall itunes from word xp from control panel

    I have bought two ipod touches (No4) and I cannto get my computer to recognise them.
    So I have tried to uninstall itunes and it wont let me do it???

    Okay. Let's try the fixit from the following troubleshooting document:
    Fix problems with programs that can't be installed or uninstalled

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    Hi folks,
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    When I use the the uninstall option of Windows Vista I receive an error message that a key cannot be accessed (odd, I am admin).
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    Now I like to uninstall it manually. I already removed all iTunes folder and registries from my computer, but the problems remain. Still I receive the error messages posted above. Is there anything else I should try? Is there some kind of override mode?
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    It depends on which iMac you have. If it is a PPC (G4 or G5) iMac you cannpt upgrade beyond Leopard 10.5.8, and you cannot synch with an iPhone 5.
    If it an Intel iMac you need to first purchase Snow Leopard 10.6 and update iTunes:
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    http://support.apple.com/kb/SP575
    (NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
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    Check via Software Update whether any further updates are required, particularly to iTunes.
    You should now see the App Store icon in iTunes, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
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    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac Mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
    http://store.apple.com/us/product/D6106Z/A/os-x-lion
    or Mountain Lion:
    http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

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    For some reason, it is not listed in my Add/Remove programs section and I can't find any kind of UNinstaller for iTunes anywhere.
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    What the heck am I doing wrong, and WHY doesn't it show up in my Add/Remove section???
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    Alienware - Area 51   Windows XP Pro  

    ok I'm good to go.
    I had to uninstall QT first, used the Windows Installer clean up (found in another post) and used it to remove the iTunes installer left in the system.
    After uninstalling QT and using the Installer clean up, I then used the iTunes newer version to update and all is well. It even shows up in my Add/Remove programs now!
    PHEW! Panic attack.
    :P
    You can delete this thread if you like, Mods. My problem is cleared now.

  • Cannot uninstall iTunes 10.5

    Keep getting an error that my itunes has expired and I tried to reinstall itunes 10.4, and it wont let me. Keeps telling me the Mac OSX wont let me uninstall. HELP.

    The only thing we can advise is to reinstall Mac OS X on your system. Otherwise, sorry, but we cannot help with this issue in these forums.
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    Im having the same or very simlar problem. would you kindly share how you managed to solve it?

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