Cannot uninstall Kaspersky for 2014 so I can install my new Kaspersky for 2015

HP G62-435DX Notebook PC
Model: XZ259UA
I am attempting to UNINSTALL Kaspersky from 2014 so that I can INSTALL my new Kaspersky for 2015.  Something is blocking my attempt.  It starts the process and simply stops right before it's finished.  Something is blocking it, can you help or give me any suggestions?
Thank You,
Karen

I have spent many hours and 7 days on the phone with Kaspersky with no help.  I get a different answer everytime I call and they all end up trying to sale me different contracts for protection.  The last quote was $899.00 for coverage for life.  I thought how stupid do you think I  am?  Long story short I have given up which is what they probably wanted me to  do.  All I can say is stay away from KASPERSKY, they are like a virus themselves.  Sincerely, Karen
Dragon-Fur wrote:
Hi Karen,
Welcome to the HP Community Forum.
I think you might wish to visit the Kaspersky Site for help with this kind of problem.
I did find the following which might be helpful:
Service articles: Removal tool to uninstall Kaspersky Lab products
The article suggests:
Download Kavremover.
Boot your computer in Safe Mode.
Run Kavremover.
Restart your computer after the utility completes.
Complete details are included in the article (linked above).
Reference:
Kaspersky - Security for Home and Business
Click the Kudos Thumbs-Up to show you appreciate the help.
Although I strive to reflect HP's best practices, I do not work for HP. 
Click Accept as Solution when the Answer provides a Fix or Workaround!

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