Cannot uninstall or install any newer versions of itunes

My laptop recently had to have the registry recovered. I'm sure this problem is related to the registry, but I don't know what key is preventing this from happening. Whenever I try to install any newer versions of itunes I get an error about the apple updater software cannot be uninstalled because the associated .msi can't be found. I even point to the .msi and it still fails. I have even tried to completely remove itunes and I get the same error. First of all, I don't understand why apple has designed the install files to remove previous versions when merely upgrading them would fix any problems like this. So, if anyone knows how to fix this, please help! I am now several versions behind and am getting errors adding music to my shopping cart because of it.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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