Cannot uninstall or install iTunes and more...

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

Similar Messages

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find a pth to any folders containning installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed com

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so much

Should the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Cannot uninstall or install iTunes 9.1

Hi, I am trying to uninstall iTunes 9.1 since there was an error and I could not upgrade to 9.2 but it won't let me. I always get the following error:
" Error writing to file: C:\Config.Msi\4df069.rbf. Verify that you have access to that directory. "
I also cannot repair/reinstall iTunes. In fact I can no longer even open iTunes as it says it cannot find Apple Application Support (I deleted that when trying to uninstall iTunes).
Can someone please help me? Thanks!
Stephanie

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

Cannot uninstall or install iTunes - help!

I had iTunes 8.0 installed on a computer. Tried uninstalling and it won't. I get the error message:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below".
I try the other "alternate path" but that doesn't work. I have tried uninstalling using Revo Uninstaller and CCLeaner and it doesn't uninstall. I have tried downloading iTunes 8.0 from apple.com and it won't even install it now. Another error message I get, when I try the alternate path is:
"The path C:Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.0.1.11\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package iTunes.msi in a folder from which you can install the product iTunes".
Help!

What you need to do is to uninstall it using the Microsoft Uninstall Cleanup Utility.
http://support.microsoft.com/kb/290301
Using this program usually eliminates all issues and error messages with the uninstalling of the iTunes program. Make sure you uninstall the following programs:
1) Apple Mobile Device Support
2) Apple Software Updates
3) Quicktime
4) iTunes
Once all those are removed using the Microsoft Uninstall Cleanup Utility then you can go back to www.itunes.com and download/install the setup file again.

Cannot uninstall or install itunes!

I logged onto itunes last night and it asked if I wanted to upgrade to the newest version. So I clicked "OK" and my computer froze up during the installation of the update. I had to do a hard boot and when I tried to install the update again it gave me an error message saying "Cannot run itunes some files required are missing. please re-install itunes" (or something like that), so I did an uninstall and halfway through the uninstall the same message popped up and wouldn't complete the uninstall! I went into C-drive and manually removed all folders and files related to Quicktime and itunes. I rebooted the PC and tried to install the new version of itunes again. It installed Quicktime, but the same error message popped up when it tried to install itunes.
What should I do now?
Thank you.
God Bless
jbfan
Email address removed by Host to protect your privacy

I've just wasted 5 hours on this problem...one you all helped me solve. The delete programs did not do the trick, nor did the Windows utility. I basically manually deleted all of the Quicktime files - emptied the trash and rebooted, as suggested.
Thanks for your input, but jeez, why can't Apple provide this support? Oh yeah, they created the problem and you Windows geniuses solved it - for free.
Thanks again. Will I ever "upgrade" Itunes again?

HT1692 Have recently installed itunes and outlook on a new computer. Have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, Help!

My new computer is 64-bit running Windows 7 pro, SP1 and Microsoft Office 2010 Pro Plus 32-bit
My phone is a 4S runing iOS 6.1.3
Very frustrated now that I have recently installed itunes and outlook on this new computer. Everything worked perfectly ok on my laptop which was also 64-bit Windows 7 and running 32-bit Microsoft Office 2010 Pro. I have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, when I sync the calendar and contacts are empty. Not sure if there is any way to point itunes to particular address books and calendars.
I have installed and uninstalled itunes 3 times and thank goodness have a backup
Can anyone help please?
thanks in anticipation

I had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result).

In my Iphone 5, Nothing on my App Store is working its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component but still it doen't fix. Not sure if its problem with apple servers. Someone help please!

In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!

settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

I cannot install itunes and safari

I´ve been trying to install itunes and safari. It is impossible. Always an erron.
I use windows7 32

Hopefully this article helps.
Trouble installing iTunes or QuickTime for Windows
Also, you can download Safari here. I don't know if this is where you were going before.

HT1926 I have troublshooted uninstalling and installing itunes and i still cant open it an error message keeps coming up: The procedure entry point AVCFPlayerApplesMediaSelectionCriteriaAutomaticallyKey could not be located in the dynamic link library AV

I am unable to connect toitunes i have followed the troubleshooting for unistalling and installing iTunes and i still get this error message and it will not open the following is the error message: The procedure entry point AVCFPlayerAppliesMediaSelectionCriteriaAutomaticallyKey could not be located in the dynamic link library AVFoundationCF.dll.
then i get this other error message also as follows: iTunes was not installed correctly. Please reinstall iTunes error 7 (Windows error 127)
can anyone help me?

See Troubleshooting issues with iTunes for Windows updates.
iTunes 11.1.5 was released today and may work better for you.
tt2

Hi i am trying to install itunes and it wont install due to error code 2349 how do i fix this issue

i have tryed on numerous occasions to install itunes and it sometimes installs but then i cant use it due to error code 2349, so i uninstall and try again and wont install it at all due to error code 2349 please help i really eant to use my ipod

Refer to this thread:
https://discussions.apple.com/thread/3174150?start=0&tstart=0

After an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc

after an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc

turingtest2 post 01/2014: MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776
iTunes for Windows: Missing MSVCR80.dll - https://sites.google.com/site/appleclubfhs/support/advice-and-articles/itunes-wi ndows-missing-msvcr80-dll - install as administrator.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

HT1926 Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced

Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1926 Cannot run or install Itunes Says MSVCR80.dll was not found It ran fine before

Cannot run or install Itunes Says MSVCR80.dll was not found It ran fine before

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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TS1717 My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message??

My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message?? Can anyone help?

I have the exact same problem.
I have uninstalled the program, rebooted and downloaded the update again. Same problem, same message.
Please, where is that missing MSVCR80.dll? I don't remember misplacing it.
I'm a Windows 7 user.

Cannot uninstall or install iTunes and more...

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