Cannot uninstall or reinstall iTunes 10.2.2

I'm using Windows XP. 
I wanted to update to the current iTunes version 10.2.2 but everytime I tried installing it, just before it completes, it says I cannot install because of "the feature you are trying to use is on a network resource that is unavailable" and something about locate 'ITunes.msi" location.  Before the newer version, I also had the exact same problem installing the 10.2.1 too. 
I also tried downloading the newer one via the apple website, same error. 
Also, I stumbled a website that told me to completely remove apple softwares like apple software updates, mobile support, bonjour, quicktime, everything went smooth.  Everything except the iTunes software!
I tried uninstalling iTunes via control panel and CCleaner, and it STILL gives me the same error.  I even tried "repairing/changing" it, still same error... my guess is it has something to do with the "keys" or "registry files," in which I have no clue how to do so! I'm very noob when it comes to tech stuff.
Also, after uninstalling what's left of any Apple softwares (except iTunes because it won't let me) my windows processes still have "iPodService.exe" how do I remove that one too?
Anyone know how to successfully remove and re-install itunes?  I heard about Microsoft Utility one but I can't find it from the microsoft website, and I think it said it's discontinued or something along those lines.
Thanks in advance !

Anyone know how to successfully remove and re-install itunes?  I heard about Microsoft Utility one but I can't find it from the microsoft website, and I think it said it's discontinued or something along those lines.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Similar Messages

  • How do i uninstall and reinstall itunes on my phone?

    I have an iphone 5s.  after I installed the latest update, I plugged it into my computer and all of my playlists in iTunes disappeared.
    now, iTunes says that my phone is not usable and I need to uninstall and reinstall iTunes on the phone.  how do I do this?

    You are misunderstanding the message.
    You cannot uninstall or reinstall iTunes on the iPhone.
    What exactly does the message say?

  • I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What  to do?

    I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What  to do?

    I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years. 
    I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed.  Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services.  It seems that this might be rectified by plugging in said devices before finishing the re-install.  The second reads iTunesHelper was not installed correctly please re-install iTunes.  This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows.  However, after re-installing again, it still won't run and the original error comes back.  I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. 

  • I have uninstalled and reinstalled itunes several times bc i cannot access the store.  still unable to....tries to access but then just stops. no error.  please help

    i have uninstalled and reinstalled itunes several times bc i cannot access the store.  still unable to....tries to access but then just stops. no error.  please help

    Try this:
    Go to command prompt (in windows XP, START/All Programs/Accessories/Command Prompt)
    Type in following:
    Netsh winsock reset
    Hit "Enter" key.  Restart computer.
    Now check & see if iTunes stores is back to normal.
    If not, try temporary uninstall your Security software & see if it works.

  • I appear to have lost all my audiobooks from itunes and cannot download a new purchase to my ipod.  I have tried uninstalling and reinstalling itunes but this has not helped - I am desperate as I depend on my ipod for listening to books

    My ipod touch has lost touch with my itunes account.  I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod.  I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with.  I need my ipod for audiobooks and podcasts because I have a visual impairment.

    iTunes 11 does some thinks differently. See:
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    or
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    Also
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

  • I deleted bonjour and so I am not able to sync music I have on my iphone to my library. I've tried uninstalling then reinstalling itunes and that hasn't worked.

    I accidently deleted bonojur and now what music is on my iphone is not transferring to my itunes library. I can't get the most recent version of itunes unless I sync my library and iphone which would mean all my music on my iphone being deleted. Itunes says when I try to get the recent version that I should transfer my purchases but when I I click okay it doesn't work. I have tried uninstalling then reinstalling itunes which has also reinstalled bonjour but I still can't get my music from my iphone onto my library...help!

    None of that worked but I sat on it for almost 5 hrs and tried the last option of setting up my iPhone as NEW instead of restoring it from a backup that I created through my Indian bought iOS devises. And that solved the problem. So looks like I cannot backup my old settings. But was able to get my aps and contacts recognized through cloud.
    And just in case I also updated the iTunes later. Everything works perfect now. Thanks for your thoughts too.

  • Error message 7 and 6034.  Have uninstalled and reinstalled iTunes 7 times and errors continue.  Can someone help please?  Been working on this for 4 hours.

    Itunes updated on my pc and laptop and now I cannot open the program on either one. Running Windows 7 on both.  Error number 7 and R6034 continue to pop up.  I have uninstalled (6 times) all of the Apple programs, rebooted, reinstalled, etc. as badgerfan1101 posted but cannot open it on either computer.  I even did a restore to an earlier date with hopes that would solve the problem.  Any other ideas?  Been working on this for 4 hours 

    Hey gardenqueen1,
    When you uninstalled and reinstalled iTunes, did you use this article?
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • I have two ipod touches and two ipad2s. One of my ipod touches and ipad2s keep popping up an unkown error 0xE800000A when I try to connect it to intunes. What to do? I have already uninstalled and reinstalled itunes and updated the ipod touch on diff comp

    One of my ipod touches and ipad2 will not connect ti itunes. Unknown error keeps popping up 0xE800000A. I have uninstalled and reinstalled itunes. I have restored to original settings but it will not appear on my computer, but will other computer. What to do?

    Thanks for the help Ricky.
    I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
    I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
    I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
    Dan

  • I have applied the "MSVCR80.dll" fixes (uninstalling and reinstalling iTunes), but I am still having problems.

    I have applied the "MSVCR80.dll" fixes of uninstalling and reinstalling iTune in the proper order, several times, but I stall have a problem.  When I launch iTunes, my computer will freeze, task manger says that Itunes has stopped responding and the CPU reading in task manager pegs at 100% usage.  After about 10 minutes the iTunes start running again and the cpu drops back to normal.  I can get to the apple store without freezing.  However, iTune will not display my iPod or iPhone in the sidebar.  And when I plug th the iPod and iPhone into my desk computer I get a error meassage. 
         "This ipod cannot be used because the required software is not installed.  Run the iTunes installer to remove iTunes then install 64-bit version of iTunes"
    This I have done three times with the same result.
    What next?

    It froze on start up, then ran, did not see the plugged in iPod or iPhone, and gave me the same "this iPod cannot be used because..." message.
    I also ran the iTune Diagnostic.  It said the the iPod Services " and "Apple Moblie Device" are not running.  So I followed the Help instructions (see Link  for AMD below)  For restarting "iPod Services" everything when per instructions, but it did not fix my iTune problems.   The "Apple Moblie Device" restart was a problem, because I could not find the AMD file in the Service folder.
    Hmmm. Let's try swapping out your AMDS.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • HT1923 HOW TO UNINSTALL AND REINSTALL ITUNES 10.6 FROM VISTA

    I have tried everything......including Best Removal Tool with forced uninstall and I still cannot get all of the files off Vista so I can reinstal iTunes.  This problem started when I was told to download the latest version (10.6) of itunes.  It did not function properly after I did that and told me to uninstall and reinstall itunes.  Can anyone help me?

    Many thanks.
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
    Does iTunes launch properly now?
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
    Re: I recently updated to vista service pack 2 and I updated to itunes

  • My ipad is not connecting the computer when i plug in, USB device not recognized pops up.  I uninstalled and reinstalled itunes without any improvement.

    I cannot get my ipad to sync with the computer, the message USB device not recognized keeps popping up. I've uninstalled and reinstalled itunes without an improvement.

    Do you have firewall or anti-virus software running?  If you do, it helps to turn it off.  Otherwise, click on this link and see if it helps:  http://www.apple.com/support/ipad/assistant/itunes/

  • HT1751 I need to uninstall and reinstall iTunes (it won't let me update). So, how do I copy or back up my iTunes library of over 1,500 songs? Can I use a Flash Drive to do so?

    I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool  to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.

    Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to  'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
    The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
    Thanks for the info.

  • HT1926 Routine update of iTunes failed. Eventually had to uninstall and reinstall iTunes x2. Installation failed with message 'Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services.

    Hi,
    When I tried to install iTunes update this failed, then tried to uninstall and reinstall itunes twice. Failed again. Could not open iTunes. I use an HP PC. Even tried to disable Macafee firewall, still itunes failed to install. Please help!!

    Followed these instructions with a few changes. (Windows 7 x64)
    Uninstalled programs in the following order:
    - Itunes
    - Apple Application Support
    - Apple Software Update
    - Bonjour
    - Apple Mobile Device Support (uninstall failed due to Apple Mobile Device failure)***
    - Restarted System
    - Redownloaded Itunes from website.
    - Run installer as Administratot
    - Succefully installed
    ***To uninstall Apple Mobile Device Support
    - Right clicked on Apple Mobile Device Support, Clicked Charge (second option), Repair, Next (failed to repari)
    - Right clicked the Apple Mobile Device Support in the Programs and Features window and clicked Repair (third option in drop down list). (repaired successfully)
    - Uninstall successful after the repair.
    Below is a guess at a quicker solution:
    Looking at the uninstalls, it may be worth trying to repair the Apple Mobile Device Support through the Program and Features window before trying to uninstall everything.  It may be a faster fix for the freezing service.  After the repair is successful the itunes update may work.
    Hope this helps.

  • I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.d11 was not found."  I have uninstalled and reinstalled iTunes multiple times.  Am running Windows XP Svc Pack 3.  help

    I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found.  Reinstalling the application may fix this problem."  I have uninstalled and reinstalled iTunes several times with no success.  I am running Windows XP Svc Pack 3.  Help please.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99753)

  • I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

    I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

    Hi there willjay3976,
    You may find the troubleshooting steps in the article below helpful.
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    -Griff W. 

Maybe you are looking for

  • Unable to open iPhoto-- created with unreleased version?

    Hi, The other day I had to do a hard reset on my laptop after it froze while trying to come out of sleep mode (black screen, frozen mouse pointer). After I restarted & launched iPhoto (5.0.4) I get this message: "This photo library was created with a

  • BATCH Number Field

    HI ALL,   As anyone come across with requirement from Client to extend the length of Batch Number field(MCHA-CHARG). say from 10 to 20 chars. Is there any oss note or something? Thanks & Regards Sri

  • Needing to redownload Lightroom 5. But it is not showing up as purchased product.

    I bought LR 5 a year ago. My hardrive crashed so I am using a new computer. I am wanting to download LR 5 (stand alone product) again. But it is not showing up in purchased products for me to download. It wants me to try a trial version or subscribe

  • Strange PPPOE internet behavior

    I recently set up a 2611 router to initiate my PPPOE connection to ATT DSL. I was able to get the PPPOE to connect and everything seemed to be working how ever after a few days I started to notice that certain websites were not coming up. My setup co

  • [SOLVED] Screen turns off on boot at "Loading ACPI Modules"

    So, I have been using arch for some time and am really liking it so far.  It has replaced Windows on my desktop and am planning to install it on my laptop when I get a chance.  I showed my parents some audio apps that run under Linux, and they sudden