Cannot uninstall or update itunes

I am unable to upgrade or uninstall itunes on Windows 7

Why not?
What happens when you try?
We're not mind readers... if you want help, you really have to give us something to go on.

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Missing QuickTime.msi file - cannot uninstall or update itunes or quicktime

Using Windows 7, 64 bit.
Got message that new versions of itunes and quicktime available. Downloaded and ran the files.' Installation failed, cannot find network path ...'. Also, 'quicktime.msi is missing'. Couldn't find the latter anywhere. Cannot uninstall either app for same reason.
Any ideas?
Many thanks.

I got the same problem a couple of days ago with error message "The feature you are trying to use is on a Network resource that is unavailable. Click on OK to try again or enter an alternative path....." I have spent ages trying to seek a solution including the option of Removing & Re-installing iTunes, Quicktime as given in
http://support.apple.com/kb/HT1925
I have done this 3 times but still end up in failure so far - I hope somebody else can help

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find a pth to any folders containning installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed com

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so much

Should the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT1923 I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi.

I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi. where is it suppose to be?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Cannot uninstall or install iTunes - help!

I had iTunes 8.0 installed on a computer. Tried uninstalling and it won't. I get the error message:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below".
I try the other "alternate path" but that doesn't work. I have tried uninstalling using Revo Uninstaller and CCLeaner and it doesn't uninstall. I have tried downloading iTunes 8.0 from apple.com and it won't even install it now. Another error message I get, when I try the alternate path is:
"The path C:Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.0.1.11\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package iTunes.msi in a folder from which you can install the product iTunes".
Help!

What you need to do is to uninstall it using the Microsoft Uninstall Cleanup Utility.
http://support.microsoft.com/kb/290301
Using this program usually eliminates all issues and error messages with the uninstalling of the iTunes program. Make sure you uninstall the following programs:
1) Apple Mobile Device Support
2) Apple Software Updates
3) Quicktime
4) iTunes
Once all those are removed using the Microsoft Uninstall Cleanup Utility then you can go back to www.itunes.com and download/install the setup file again.

Unable to uninstall and update iTunes 10

What happened!!
1st. I was not able to uninstall iTunes by going to the "Uninstall and Change a program" . Every time it will pop up a window saying
"error getting file security C:/User/LIng/AppData/Roaming/Microsoft/Internet Explorer/Quick Launch GetLastError: 5 "
Same things pop up when I tried to install new version [without removing the old one]
2rd. I was not able to update iTunes using the Apple Software Update. I can use that to update the Quicktime tho
PS: I was able to open iTunes, the older version, but it tells me that my iPod Touch need at least 9.2 version, and there is no sync etc showing in the old iTunes.
AND, i am the admin of the PC, I am using Vista.
PLEASE PLEASE help me!! I have been searching for more than 5 hours and still cannot solve the problem~

C:/User/LIng/AppData/Roaming/Microsoft/Internet Explorer/Quick Launch
That's a strange folder to have referenced during an iTunes install.
Do you have an iTunes shortcut stashed in there?

Unable to uninstall or update iTunes

I keep getting the same message: There is a problem with this windows installer package. A program required for this install to comlete could not be run. Contact your support personnel or package vendor.
I have read that others having this problem trying to update iTunes have uninstalled and reinstalled iTunes to solve this problem, however, I cannot completely unistall or re-install iTunes. I have a new iPod which is useless unless I can reinstall iTunes.
Is there anything you can suggest to help resolve this issue. Thank you in advance

There is a problem with this windows installer package. A program required for this install to comlete could not be run. Contact your support personnel or package vendor.
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Cannot uninstall or install iTunes and more...

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products, even though iTunes is installed on my computer. Anybody else have this problem?

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

Cannot uninstall or install iTunes 9.1

Hi, I am trying to uninstall iTunes 9.1 since there was an error and I could not upgrade to 9.2 but it won't let me. I always get the following error:
" Error writing to file: C:\Config.Msi\4df069.rbf. Verify that you have access to that directory. "
I also cannot repair/reinstall iTunes. In fact I can no longer even open iTunes as it says it cannot find Apple Application Support (I deleted that when trying to uninstall iTunes).
Can someone please help me? Thanks!
Stephanie

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

Cannot uninstall or reinstall iTunes 10.2.2

I'm using Windows XP.
I wanted to update to the current iTunes version 10.2.2 but everytime I tried installing it, just before it completes, it says I cannot install because of "the feature you are trying to use is on a network resource that is unavailable" and something about locate 'ITunes.msi" location. Before the newer version, I also had the exact same problem installing the 10.2.1 too.
I also tried downloading the newer one via the apple website, same error.
Also, I stumbled a website that told me to completely remove apple softwares like apple software updates, mobile support, bonjour, quicktime, everything went smooth. Everything except the iTunes software!
I tried uninstalling iTunes via control panel and CCleaner, and it STILL gives me the same error. I even tried "repairing/changing" it, still same error... my guess is it has something to do with the "keys" or "registry files," in which I have no clue how to do so! I'm very noob when it comes to tech stuff.
Also, after uninstalling what's left of any Apple softwares (except iTunes because it won't let me) my windows processes still have "iPodService.exe" how do I remove that one too?
Anyone know how to successfully remove and re-install itunes? I heard about Microsoft Utility one but I can't find it from the microsoft website, and I think it said it's discontinued or something along those lines.
Thanks in advance !

Anyone know how to successfully remove and re-install itunes? I heard about Microsoft Utility one but I can't find it from the microsoft website, and I think it said it's discontinued or something along those lines.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Cannot uninstall or install itunes!

I logged onto itunes last night and it asked if I wanted to upgrade to the newest version. So I clicked "OK" and my computer froze up during the installation of the update. I had to do a hard boot and when I tried to install the update again it gave me an error message saying "Cannot run itunes some files required are missing. please re-install itunes" (or something like that), so I did an uninstall and halfway through the uninstall the same message popped up and wouldn't complete the uninstall! I went into C-drive and manually removed all folders and files related to Quicktime and itunes. I rebooted the PC and tried to install the new version of itunes again. It installed Quicktime, but the same error message popped up when it tried to install itunes.
What should I do now?
Thank you.
God Bless
jbfan
Email address removed by Host to protect your privacy

I've just wasted 5 hours on this problem...one you all helped me solve. The delete programs did not do the trick, nor did the Windows utility. I basically manually deleted all of the Quicktime files - emptied the trash and rebooted, as suggested.
Thanks for your input, but jeez, why can't Apple provide this support? Oh yeah, they created the problem and you Windows geniuses solved it - for free.
Thanks again. Will I ever "upgrade" Itunes again?

HT1923 Win 7(64) Home Premium, sp1: Receiving Error 2203; can't uninstall or update iTunes.

iTunes 10.5.0.142 on Win 7(64):
When I try to uninstall, change, or repair it from Control Panel or even update it, I get Error 2203 every time. I am following Apple support instructions, "Removing and reinstalling iTunes, Quick Time, and other software~Windows 7" http://http://support.apple.com/kb/ht1923 . How can I get rid of these programs?

Uninstall worked fine for administrator as directed. All fixed--disregard.

Cannot Uninstall or Repair Itunes 7.6.2 on Windows XP

So a while ago I noticed the itunes store could not connect, it would says there was no network connection while I was clearly connected to the internet. I left it as is but itunes eventually stopped recognizing my ipod and then stopped working altogether. Whenever I try to uninstall or repair it says "could not write value to key \Software\Classes\.m4v verify that you have sufficient access to that key or contact your support personnel".
I don't know what to do and any help would be much appreciated.

Many thanks, Paul.
Modname is corefoundation.dll and Modver is 1.630.16.0 offset 0004183c
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes

Cannot download, delete, update Itunes. Missing Bonjour.msi

Cannot download, delete or update my itunes. I'm missing bonjour.msi. There has to be a way to fix this without purchasing those fixit programs or rebooting my whole system.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Cannot uninstall 32 bit iTunes on Windows 7 64 Bit

Just got a new computer with Windows 7 64 bit. I transferred my programs over included the 32 bit version of iTunes. I want to install the 64 bit version, but when I run the 64 bit installer it gives me an error message that I have the 32 bit version and that I need to download the 64 bit version. I tried to uninstall iTunes from the Control Panel, but I get the same error. Can anyone help?

Scraping a 32-bit iTunes out of a 64-bit system can be tricky.
Perhaps let's first try this. Download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC, and try another iTunes (64-bit) install. Does it go through properly this time?
(If you get another error message on the reinstall attempt, let us know what that one says too.)

Cannot uninstall or update itunes

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