Cannot Uninstall Photoshop CC

I went to uninstall Photoshop CC today and the alias on my Mac says that the uninstaller it was pointing to cannot be found. I just upgraded to Yosemite maybe that has something to do with it. I've read that I can install CC and then the uninstaller will come back, but I can't find where I can download the old CC version that I'm trying to get rid of.

Snaphappymemphis thank you for the clarification. Typically individuals facing this type of error have either manually removed their installation, utilized a third-party utility to remove the software, or migrated/transferred copied applications and settings to a new computer/drive.
You also mentioned that you upgrade to Mac OS 10.10. Did you successfully utilize the installed Adobe Creative applications prior to the upgrade? Finally can you post a screen shot of the specific error which you are receiving? You can find details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

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I have an error 130:9 in Photoshop Elements associated with AMT Subsystem failure. I have tried Licencerecovery109. Did not work. I cannot uninstall Photoshop Elements. I get an error 1316 and the program is reinstalled. Please advise.

I have screen dumps of the errors but cannot paste them

Hi Hans
Just to summarise:
If I run Photoshop Elements I get a window headed "AMT Subsystem failure". It states "This product has a problem which requires that you restart your computer before it can be launched. If you continue to see this message etc. contact Adobe Technical Support etc. Error 130:9. http etc".
I have tried to run LicenceRecovery 109. This did not work. I have tried other suggestions on the internet. Nothing worked. This included resetting FLexnet.
I then tried to uninstall and reinstall Photoshop Elements. There is no repair facility. The uninstall gets about 95% through and then stops and replaces all the files. I get a window headed "Adobe Photoshop Elements 8.0 Setup". It states "Error 1316. A network error while trying to read from the file C:\windows\installer\adobe photoshop elements 8.0.msi."
That is the details of the two screen dumps which I have.
Please advise.
Tom Lloyd

Cannot uninstall photoshop 8

Multiple attempts to uninstall using control panel have failed: get message that progam is not there. Cannot find a thread in the Registry. Multiple conflicts when installing Photoshop 10. Will open once then freeze.

It sounds like the registry entries related for the installation of Photoshop CS have been removed. I don't suppose you backed up your registry prior to running RegEdit?
You can also try running the installer from the installation media but it may still run into difficulties while trying to remove the software.

Cannot uninstall Photoshop Album 2 starter edition

Hi am having real problems!! Have tried Add/Remove but get message: Error 1316.A network error ocurred while attempting to read from the file C:\WINDOWS\Installer\Adobe Photoshop Album 2 SE.msi. Then attempted a manual removal (this did not work either). So tried to re-install it (hoping I would then be able to remove it) but received the same error as above. Help! I am also having similar problems with Adobe Elements 6.0.

josefb,
I have a suggestion to make that may or may not help with your problems, but it has made an amazing difference to my PCs reliability when downloading-installing-uninstalling-deleting software.
PSA SE 3.0 and 3.0.1 are two of my downloads and they and every thing else I`ve downloaded work great.
I think, (respectfully), that all your installing and uninstalling may have left your Registry in a bit of a state.
Every time you delete something from your hard drive, even, I`ve found, when it is correctly installed and correctly uninstalled, there is rubbish left behind in the Registry (orphaned code, invalid checksums, corrupted code). (Forgive me if I`m telling you something you already know).
I am only just begining to discover the difference cleaning your Registry on a regular basis makes.
All this "rubbish" builds up over time and causes all sorts of problems i.e. hanging, freezing, crashing, programs not loading properly, or loading very slowly.
I`m not trying to sound clever here, as like most people out there I am simply discovering as I go along.
But I like to delve into the inner workings of my PC and try to learn all I can from places like PcTools.com or Download.com, or especially Microsoft web sites, or picking the brains of people who know more than me, (and that`s a lot of people).
A couple of months ago I discovered "Windows Live OneCare Safety Scanner" which I run at least once every couple of weeks. Sometimes more often if I`ve doing a lot of deleting etc.. As well as scanning for Viruses it does a complete scan of your Registry, and after setting a restore point, it deletes all the rubbish.
It can take an hour or so do its thing, but its free, and well worth the time. And it works along with your regular security software.
Take a look at "http://safety.live.com/site/en-US/default.htm".
Make your own mind up, but it may go a little way towards resolving your install/unistall problems with PSA SE 3, and any other similar problems you may experience.
Sorry about this long post, good luck, regards,
Dennis Dixon

Cannot Uninstall Photoshop Elements 10 nor Premiere Elements 10 - corrupted files

Have never done a forum before. . . .All I know is I gave my computer to a tchnician because of a variety of problems. He found several virus/infections and cleared them up. But my Photoshop Elements and premiere are still acking wierd and getting error messages. So, now that the computer is fixed, tried to uninstall them and they won't uninstall. I want to uninstall so I can reinstall and see if all is well. One of my error messages was Error 1316. A Network error occured while attempting to read from file C:\Windows\Installer\AdobePhotoshopElements10.msi. Anyone have this problem before?

Try running the creative cloud cleaner which can work on a number of Adobe products.
See section 3 on the attached link:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I cannot uninstall the expired trial version of photoshop elements 8.0 on my Dell laptop running win

I cannot uninstall the expired trial version of photoshop elements 8.0 on my Dell laptop running windows 7

You could search the microsoft site for a fixit tool or registry cleaner, or you could remove PSE8 manually:
http://kb2.adobe.com/cps/826/cpsid_82673.html

Uninstalling Photoshop CS4 from a Mac with Yosemite, which cannot open CS4.

I have Photoshop CS4 installed on a Mac. I recently upgraded to Yosemite and now am not able to open it. The Java OS that is recommended to solve the problem refuses to download. Thus I would like uninstall Photoshop CS4 but cannot do so. Please help from your end. It is my MacBook Pro 13". I DO NOT want to uninstall it from my MacBook Pro 17". Only from my 13" Can you help me?

Ok. That should be fine. There is a CS/CC Cleaner tool as well. It removes installation records according to the description.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Gene

I uninstall Photoshop Elements 11 due to problems and cannot reinstall it

Hi,
I uninstall Photoshop Elements 11 due to problems and cannot reinstall it.
When I run the installation setup file, the application offer me only to uninstall the previous installation.
As there is no application available (as I uninstall it), the installation process stops.
I've tried to clean the registry, manually uninstall using the Adobe recommandation for the Photoshop Elements 11.
Impossible to obtain a recovery of the installation process.
Thanks for helping
Regards

That's a tough one, and since you speak english and am not an Elements expert, I moved this thread to the Photoshop Elements forum.

Cannot uninstall Adobe Photoshop Starter Edition

I cannot uninstall because it isnt present in Add/Remover programs and I don't know whether it's safe to delete the entire Photoshop Album Starter Edition folder or not. Can someone help me out and tell me a safe way?
Thanks,
Terry

Hi Terry,
If you reinstall the application, you will see it in the add/remove
programs and can then uninstall it properly. This will reduce any
problems that might be associated with just deleting the folders.
Cheers

How do you get of hold of anyone at Adobe for help? Cannot download Photoshop CC.

I could not update Photoshop CC from Creative Cloud desktop or online. I need Raw 8.3 to be compatible with Lightroom. It is impossible to get a hold of anyone at Adobe for help. Found their chat link once after much searching, someone finally answered then told me they were closing for the day and to call back the next day. Could never find the chat link again. Tried uninstalling PhotoshopCC because I saw that somewhere in the forum but still cannot download Photoshop CC. Got error code U43M1U49 and said to retry or contact customer support. Yeah right! Totally frustrated with Adobe. Anyone have any suggestions?

Triste wrote:
I update application manager and was able to load Adobe Premier CC from on
line upload center. When I tried to update more apps from the desktop CC,
still failed. Tried to update Adobe Premier CC from help, mostly worked,
but got an message to close LogTransportApplication which I could not find,
did not show in my Task Manager when tried to find it, so could not update
Premier CC. Updates still failed from desktop Adobe CC.
Hi Triste,
If you're having difficulties getting updates for your tools using the Creative Cloud Desktop app, then you can try downloading them without it by using the direct links for the CC updates on Windows or on Mac OS, for all CC apps.

Cannot install Photoshop CS4 on Windows Vista Business

Ok people, looking for some help with this. I have a new PC (less than 2 months old). I cannot get Photoshop CS4 installed at all. I'm sure there have been a million threads like this before asking the same question. Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living. I can't even believe I am actually having to ask for help.... :\
Anyway, help appreciated. I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM. I have plenty of free space on my hard drives.
When the install completes, I get the same error message, installed with errors. When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything. I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested. Still, the same error persists.
I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc. Please help!

You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
Anti-virus: I turned mine off during install.
I did not install AIR nor Device Central on my system as I would never use them.
Tiernobyl wrote:
Ok, so I've tried all the things suggested above but still get the same errors....
Adobe AIR
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Anyone else have any idea what might be causing my problem? The other thing I was going to try was contacting Adobe support, but can I do this for the trial version? When I tried to log a case it kept asking me to select my product, but I don't have one yet....
Thanks.

I cannot download Photoshop CC to my PC. It fails at 43% download with request to close Adobe Bridge. However Bridge is not open. I successfully downloaded LightRoom CC.

I cannot uninstall Bridge from my CS4 without installing Photoshop as well. I don't want to lose CS4 until I know I have CC installed successfully yet Photoshop CC will not download because there apears to be a conflict with CS4 Bridge. Advice would be appreciated.

Jeff, Thanks for response. I simply got message 'please close Adobe Bridge, wait a few minutes (43) and try again.'
As far as I was aware Bridge was not open.
However I thought more about it and realised it might be working as a background utility. I disabled Bridge from the start up routine and successfully downloaded Photoshop CC so problem solved.

Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition

Hi.
I had PhotoShop CS6 trial, which expired.
I have purchased Creative Cloud student edition, I receive a message that my PhotoShop trial has expired.
I am prompted to purchase the product to extend it, or type in the product's serial number
(I never received a serial number.)
I paid for Creative Cloud and have an order number, I should not be having this issue.
I have uninstalled and reinstalled PhotoShop CS6 multiple times, I also use DreamWeaver and am fearful that I will encounter the same issue. How can I use the Photoshop CS6 after I have paid for it?
Curonda in Milwaukee, WI.

Hi.
The trial expired 2 weeks ago - Monday.
I purchased the Cloud Yesterday, also 2 weeks ago Monday 10/15/2012.
I purchased it twice thinking 1 purchase did not complete.
I still will need to request a refund for 1, I've been too busy between, work, school, and kid. I'm at work now.
Miss Curonda
...Remember, happiness is not a mood its a decision.
Date: Thu, 25 Oct 2012 05:59:51 -0600
From: [email protected]
To: [email protected]
Subject: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition
Re: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition created by Nikhil Bisne in Trial Download & Install FAQ - View the full discussion
Curonda,
Can you let us know the date when your trial expired and when you bought the Creative Cloud Subscription?
Thanks
Nikhil
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Please help uninstalling Photoshop CS3 Extended

I cannot uninstall CS3 Extended. I am getting a message "Adobe photoshop - Cannot uninstalled, Components missing, and when I try to fix or reinstall, Component installed failled Shared components - Component installed failed,
Can I just delete everything and then start over, or what do I do. Need help quick!
I have Windows Vista!

I have installed a WinCS5cleanupscript, it tells me to open the Installer data base utility.exe. and when I do that, I need to know which program to open it with.
I do not know a lot about computers, so I need a hand to guide me. This is so very frustrating. Never had this much trouble uninstalling a program.

CS2 installed incorrectly & i cannot uninstall (already did windows installer cleanup utility.......

i have been using illustrator 10 & CS5 photoshop trial version fine on my windows vista (illustrator for 2 yrs on this computer). i got CS2 so i uninstalled both programs before installing the CS2. after installing i never got a finished window & it just closed. when i tried to open illustrator & indesign it closed as soon as it finished opening. photoshop did ask for registration info & then shut down/closed as well. i tired to uninstall from program/features in control panel but it doesn't work, it doesn't prompt me to do anything so adobe help had me install the windows installer clean up utility to remove programs not installed correctly. they are still not uninstalled & when i tried to reinstall the 1st cd gets to initializing & then stops. i now have removed all the adobe folders from my c drive & still cannot remove. i need to reinstall - HELP!!!! thankyou.

Hello,
It looks like Microsoft FixIt's for Office 2003, 2007 and 2010 were added to Microsoft Knowledgebase Article #290301, "How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Cont..." on June 29, 2010.
Regards,
Aryeh Goretsky
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Cannot Uninstall Photoshop CC

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