Cannot Uninstall/Reinstall QuickTime On My Mac
I upgraded to the latest version of QuickTime and it caused a small problem. I did what the Apple Store told me to do as far as throwing it in the trash and then downloading the previous version that I had (7.2) Unfortunately, it won't let me reinstall that older version because it says that I already have a newer version on my Mac. However I can't find any version and if I click on the QuickTime icon that never disappeared after I trashed the program, it says it isn't there (which would make sense since I trashed it) ...HELP!!! How can I totally get QuickTime off my Mac and then reinstall the previous version?
Message was edited by: Mplsmark
Having the same prob reinstalling QT7.2 ('already newer version' etc.), but don't have the uninstall feature of 10.4/Tiger available. Does QT write a hidden file somewhere I can trash and make things all more better?
Have Tiger on my other DA-G4 and G5 Dual, but upgrading is out of the question on this, my work machine, as I'd have to upgrade the ProTools cards too - about $10k from what I'm told.
The problem appeared immediately after installation of the Nov11th QT7.3/iTunes update. My 10.3.9 ProTools G4 gets most of the way through the QuicKeys X3 v3.11 startup, then the rainbow spinner pops up and 'Application Not Responding' shows in the 'CMD-Shift-ESC' window.
Have tried reinstalling QuicKeys, preceeded by a drive search for word/letter combinations using the Finder search [i.e. no hidden file searches], but no luck. Even went with the default shortcuts just in case one of mine was corrupted but no difference there.
TIA,
Bruce
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QTKitServer Crashes constantly. Is somehow corrupt. Would like to re-install but there apears to be no way to do so. Please advise.
This is the error in the Console:
8/24/13 11:40:19.855 PM com.apple.launchd: (com.apple.qtkitserver[394]) Job appears to have crashed: Bus error: 10
The report is as follows:
Process: com.apple.qtkitserver [398]
Path: /System/Library/XPCServices/com.apple.qtkitserver.xpc/Contents/MacOS/com.apple. qtkitserver
Identifier: com.apple.qtkitserver
Version: 1.0 (1)
Code Type: X86 (Native)
Parent Process: ??? [1]
Date/Time: 2013-08-24 23:41:01.878 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000090b307e6
VM Regions Near 0x90b307e6:
__LINKEDIT 000000008ff04000-000000008ff17000 [ 76K] r--/rwx SM=COW /usr/lib/dyld
--> Submap 0000000090000000-00000000ac000000 r--/rwx machine-wide submap
mapped file 0000000090000000-000000009016b000 [ 1452K] r-x/r-x SM=COW Object_id=a2c0130
Application Specific Information:
objc[398]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9b62eeb4 classHash + 21
1 libobjc.A.dylib 0x9b61d101 NXHashGet + 35
2 libobjc.A.dylib 0x9b61c709 _read_images + 660
3 libobjc.A.dylib 0x9b61ac9f map_images_nolock + 1495
4 libobjc.A.dylib 0x9b61a6aa map_images + 64
5 dyld 0x8feab5d6 _ZN4dyldL18notifyBatchPartialE17dyld_image_statesbPFPKcS0_jPK15dyld_image_infoE + 690
6 dyld 0x8feab874 dyld::registerImageStateBatchChangeHandler(dyld_image_states, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 195
7 dyld 0x8feaf6ca dyld_register_image_state_change_handler + 90
8 libdyld.dylib 0x928bcc22 dyld_register_image_state_change_handler + 89
9 libobjc.A.dylib 0x9b61904d _objc_init + 77
10 dyld 0x8feb7203 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
11 dyld 0x8feb6d68 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
12 dyld 0x8feb42c8 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
13 dyld 0x8feb425e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
14 dyld 0x8feb425e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
15 dyld 0x8feb5268 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
16 dyld 0x8fea9694 dyld::initializeMainExecutable() + 214
17 dyld 0x8feadf99 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
18 dyld 0x8fea72ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
19 dyld 0x8fea7063 _dyld_start + 51
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x90b307e6 ebx: 0xac0c6988 ecx: 0x6b24dc00 edx: 0x00000000
edi: 0xac0c6988 esi: 0x002424c0 ebp: 0xc00a3e08 esp: 0xc00a3e00
ss: 0x0000001f efl: 0x00010286 eip: 0x9b62eeb4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x90b307e6
Logical CPU: 1
Binary Images:
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0x8fea6000 - 0x8fed8aa7 dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
0x9016b000 - 0x901c8ffb com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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0x9cd28000 - 0x9cd2cfff libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9cd2d000 - 0x9cdbafe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9cdfc000 - 0x9ce11fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9ce14000 - 0x9ce3afff libsandbox.1.dylib (??? - ???) <D9E0985B-3F9F-368B-A608-00F09F97303E> /usr/lib/libsandbox.1.dylib
0x9ce3b000 - 0x9ce42ff3 com.apple.AppSandbox (1.5 - 1) <C48C0896-169B-3D01-A603-2FF3B5DEA5B3> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x9ce43000 - 0x9ce8aff5 com.apple.opencl (2.0.19 - 2.0.19) <7689E7B9-EE5A-3F74-8699-4CDED9162260> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9ce8b000 - 0x9cee4fff com.apple.HIServices (1.21 - ???) <91EC636D-AC27-3332-BA1C-FD7301917429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9cee5000 - 0x9cee9ff7 com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 479
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=149.8M resident=27.9M(19%) swapped_out_or_unallocated=121.9M(81%)
Writable regions: Total=17.3M written=48K(0%) resident=176K(1%) swapped_out=0K(0%) unallocated=17.1M(99%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9316K
MALLOC guard page 16K
Stack 64.0M
VM_ALLOCATE 664K
__CI_BITMAP 80K
__DATA 7416K
__DATA/__OBJC 68K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 43.2M
__OBJC 1688K
__OBJC/__DATA 68K
__PAGEZERO 4K
__TEXT 106.6M
__UNICODE 544K
mapped file 102.1M
shared memory 12K
shared pmap 8424K
=========== =======
TOTAL 344.1M -
Ok, so my iTunes was not working properly, so I decided to uninstall everything. I uninstalled iTunes just fine, but am having a really hard time uninstalling Quicktime. Everytime I try to uninstall the program, it will tell me that an error occured and the task cannot be completed. I tried going to the control panel, and this didn't work, and I tried just reinstalling and this doesn't work either. My quicktime isn't working and I can't get it off my computer. Any suggestions would be so much appreciated...I'm going on vactaion in three weeks and I'd love to have my iTunes up and running so I can update my iPod for my trip.
Thanks
JDOk, so thank you for your suggestion! I tried using the clean up Utility and it did allow me to uninstall the program, which is great! Now, on to the next issue. I tried reinstalling both quicktime and iTunes. It finally allowed me to reinstall Quicktime without any problems, but as soon as it was installed I went to run it and a Window's box came up that told me that the program encountered an error and needs to close. The same thing happens obviously when I try to open iTunes. So, since the error was immediate after installing the program, I'm guessing there is a glitch in the actual program. SO......I am wondering if maybe an older version of Quicktime may be the solution. Any suggestions? I've had older versions of Quicktime on this computer before and they ran just fine, so I wonder if installing an older version (where do I find one?) would solve the problem
Ok, thanks in advance
Jonathan -
Can I uninstall I-Cloud on my mac and reinstall I-Cloud?
Can I uninstall I-Cloud on my mac and reinstall I-Cloud without creating a problem?
How do you mean unistall? iCloud is part of Mac OS X so the app itself cannot be uninstalled and reinstalled without doing a reinstall of Mac OS X.
If you mean delete your iCloud account, and then reenter or create a new account, that is no problem. -
I am getting an error message with my snap scan ix500 that says the Evernote is not installed properly when I try to transfer it. I have uninstalled/reinstalled evernote and the scan snap softward but it still doesn't work. Anyone know where evernote stores their files on a Mac? Or had this problem.
Are there any dialog boxes popping up behind your Yahoo screen?
I have intermittent problems attaching files in Yahoo mail and this is usually the reason. I'm also using an iMac (10.7.3) and this is likely the problem.
It is generally a Yahoo issue rather than a Mac problem. -
I cannot get my registration to work for QuickTime Pro for Mac OS X 10.6.8 using QT 7.6.6 I have copied and pasted exactly as require (I don't have an organization). Any suggestions? Thank you!
There is no QuickTime System Preferences pane in 10.6.8 or later.
You enter the registration under the player 7 menu. -
the feature you are trying to use on a network resource that is unavailable. i cannot find Quick Time.msi file anywhere. so i cannot uninstall or re install quick time
any suggestions please??????Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing QuickTime again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
Strange System Font in Dreamweaver. After I installed Dreamweaver CS4 on my Mac, it loaded this strange font as seen in the photo attached. Anyone know how to fix this? I have uninstalled/reinstalled many times to no avail. There are no other problems with w/ other CS4 programs, they all have the normal system font. I can't figure it out. Thanks!
Funny fonts issue in PI etc.,
http://kb2.adobe.com/cps/405/kb405153.html
Fonts in Dreamweaver panels display incorrectly
http://kb2.adobe.com/cps/138/tn_13862.html
Nadia
Adobe Community Expert : Dreamweaver
Unique CSS Templates | Tutorials | SEO Articles
http://www.DreamweaverResources.com
Web Design & Development
http://www.perrelink.com.au
http://twitter.com/nadiap -
Cannot uninstall or reinstall Adobe Air on XP - tried everything
I cannot uninstall or reinstall Adobe Air and now Pandora is not working. If I click the Air installer it says Air is already installed but the Pandora app says I need to install Air. If I look in add/remove programs it is not listed. I have tried the Windows Installer Cleanup Utility and the Microsoft Fix it but Air does not show up in them either. I am running XP SP3. Thanks, Lance
Regarding error 1606 - have a look at this article http://support.microsoft.com/kb/886549/.
If you still cannot uninstall Adobe Reader, use the Windows Installer Cleanup Utility to remove it. (But I recently heard of problems when using the cleanup tool if Office 2007 is installed.)
After removing Adobe Reader, download http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.msi, save it to disk, then close all browser windows and run the downloaded installer. -
Itunes isn't working properly. I get this message every time I try and open Itunes. I've uninstalled, reinstalled itunes and all the support programs. Quicktime and Safari launch fine. Tried it with Nortons antivirus turned on and turned off etc. I've gone through the Apple Support file and removed the itunes preference files, I've started in safe mode and it still persists. This only started about a week ago when I changed over to my Iphone 4s. My phone loaded fine and backed up etc and now NOTHING....
I've got a Dell Inspiron 9400 with updated BIOS running Windows Vista Home Premium.
HELP..THIS IS WHAT I GET. Looks like a ntdll.dll error????????????????????????????????????????????
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.1.42
Application Timestamp: 4ebf7d7c
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: 80000003
Exception Offset: 0004884e
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160I had a similar error, but relating to a different .dll file and on 32-bit Win7. I think I isolated the problem to Norton Internet Security 2012 v 18.6.0.29 - iTunes would start fine with NAV Antivirus Auto-Protect disabled but crashed if Auto-Protect was on. I tried running iTunes as administrator (right click on the icon and select "Run as Administrator"; to make this permanent right click on the icon > Properties > On the Shortcut tab, click Advanced > tick Run as Administrator) and iTunes now runs fine. Maybe give that a try?
-
How do I locate Bookmarks on my computer?
(I cannot start Firefox, so I want to save the bookmarks on a seperate disk so that I can do a complete uninstall / reinstall, but would like to save my bookmarks.)
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)See http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
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