Cannot unlock 3g phone
the slide on my iPhone 3g will not move, I cannot unlock my phone. Any suggestions? I restored to factory settings from backup but the phone is still locked.
Did you have a beta version of iOS on this iPhone at one time?
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I have a cracked iPhone 4. It still works, but the body is cracked and I cannot see the screen. I want to get my pictures off before I sell it. I have a Microsoft Surface RT and cannot download iTunes, and I cannot unlock my phone because I cannot see the screen. Any suggestions?
The solution would have been to back up your photos to your computer before the screen broke.
It's too late now. But you'll know for next time. -
My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?
No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks. -
I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue
Connect to iTunes and try to reset it from there.
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I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?
Once you get it going you need to make sure you do the following so that you can sell the phone.
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
Delete icloud account in settings/ilcoud
Erase all data and settings in settings/general/reset
Delete the phone from your profile in https://supportprofile.apple.com -
I switched from AT&T to something else. I paid the early termination fee. I called customer service because my phone was still locked. They said that it couldn't be unlocked until the next billing cycle. This is ridiculous because I cannot use my phone now, and there is nothing I can do. AT&T fix this please. I have done everything I could've done, and my phone remains locked for two weeks. I NEED MY PHONE TO BE USABLE.
Try resetting your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release. -
Set up PW, now cannot unlock my phone
I set up a PW on my IPone last night. Today I could not unlock my phone. Keep trying and then it worked. phone became locked after non usage. tried to unlock it with my PW Code and am locked out...I know that I ma using the correct PW code. how do I resolve this and has anyone else had this issue?
Do a reset like this:
hold wake/sleep button and the Home button at the same time,
the screen wil turn black, ignore the on/off slider, keep holding the buttons, when the white apple logo comes on you can let go.
This does not make you loose any data.
Normally the issue of not unlocking should go away.
But you have to use the right pw ofcourse -
how can i retrieve my "restrictions passcode"? i cannot proceed to unlock my iphone 4 if cannot supply the restrictions code.
thanks!You can not do so. If you can't remember it, you will need to put the phone in DFU mode (google for instructions) and restore it as a new device. Do not restore your backup. The backup contains the restriction settings.
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My daughter has cracked the screen on her iphone 5c. Someone knocked into her whilst she was holding it. Will Apple replace it and at what cost. Also have tried contacting apple via the website however they ask for the serial number which I cannot access. Have tried connecting to iTunes and it asks for the phone to be unlocked.
Helps to say, this is a WW forum
A few Apple retail Stores in UK replace the screen call those nearest to check if they can I think price is c £99
If not the Out of warranty exchange price is £209 over the counter
If iTunes has ever been used to sync then the the serial # will be imbedded
iTunes>>>edit>>>>preferences>>>> devices >>> hover over device and details show up -
Cannot unlock phone, cannot unlock phone
i cannot unlock my phone.. the touch screen to slide to unlock doesnt work
i tried to call my Iphone 4s.. but i cannot pick it up..Try resetting it: hold on/off and home buttons simultaneously for 10-15 seconds until you see the Apple logo, release and wait for it to restart.
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How can i unlock my phone without remembering my password?
I cannot unlock my phone screen and forgot my password?
If the disabled screen has yet to show or is showing
Follow this
http://support.apple.com/kb/HT4113
and see tips at base of document -
Cannot unlock via slide function
Can anyone help please ?
I cannot unlock my phone or answer when ringing
Cannot reboot as the button on the top right has not worked for agesI can't slide to unlock either, I've managed to re-install the software after itunes initially said there was a problem, so I continued holding down the home and on/off buttons about 10 times and itunes suddenly opened and let me re-boot.
Is this a problem with the screen does anyone know? There are no cracks or even scratches on it (I have it coccooned in a felt pocket I love it that much) so I'm at a loss as to what to do now.
Help! -
i did do replacement before few days unfortaionaly it was locked phone for three network so can u kindly unlock my phone which had the serial numper :2k321bgla4s model :mc603b\a
if its not possible to unclock it i want make complan for the mastike i had in my phone
regards,
mohammad alhunaitiYour problem has nothing whatsoever to do with Apple and you are definitely not addressing Apple when you post on a public user forum which you have done.
You said on your initial post that your phone was locked to the 3 network, in which case you'll need to contact 3 in the UK to get the phone unlocked.
There is nothing else that you can do, as Apple cannot unlock your phone for you. Apple are not respoonsible for unlocking your phnoe. Only your phone company/carrier can do that for you.
You will have to contact 3 even from Saudi, so it is no good shouting the odds here on a user forum, when nobody can do anything and hoping that by asking your question the answer will miraculously change to something you want to hear.
Contact 3. -
My touch screen is not responding. I cannot unlock the phone.
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
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I have recently brought an iPhone from a friend that is locked to orange network, I have an email from them explaining how to unlock the phone:-
Connect to iTunes using USB
Use the 'restore' option within iTunes (located at the bottom of iTunes not the top)
I cannot find the restore option, having been trying for about 3 hours now, someone please help!!!!!!Follow this
iPhone: About unlocking
Suggest you reboot PC/Mac and reset iPhone before starting
You are plugging the iPhone into the PC/MAC ,aren't you
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