Cannot unlock iPhone 4

I have tried everything I can find on this forum and the web and I cannot unlock my iPhone 4.  I cannot get the "congratulations you iPhone is unlocked" in iTunes.
I submitted the form to AT&T and got an email back saying they had granted my unlock request. I have since followed countless sets of instructions for unlocking - none have given me the message.
I first tried this all using the sim card that I have always had in the phone.  Then I figured maybe I needed a new sim card to cause the unlock to go through.  I bought a micro sim card from Consumer Cellular at Target and tried the process with it and still no joy.
Almost all of the instructions I have found are from 2012-13.  I tought maybe with the new iOS and OS there might be new procedures(?).
BTW - I no longer have service on this phone.  I want to unlock it and use it when I travel overseas.
Please help me :-)

I like it when people post the resolution to their questions, So....
I activated the Sim card from the carrier it was from - put it in the phone at the "Hello" screen, and was able to make a call.  I guess something I did, one of those many sets of instructions I tried worked.  Sorry I don't know which ones.
I never got the "congratulations your iPhone is unlocked" message in iTunes.  Best I can tell iTunes no longer does this.
Now I have to do it all over again with my iPhone 5 :-)
Thank you all.

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