Cannot unlock my Photoshop album Starter 3.0

I have been attempting to unlock my Adobe Photoshop album starter Ed. 3.0
I just spent forever waiting for assistance from adobe and after I got (Trish) she was of no help what so ever and she hung up on me when I needed to be told that I had to register to post a request for information. She gave me two unlock codes, neither of which worked. Can someone please help me as all my pictures are in this program.
How do I unlock? I registered and then it says they will send me an unlock code; which they never have. thus my telephone call and waiting forever and then getting hung up on.
If someone could help me I would appreciate some assistance. Adobe does not respond to e-mails that I have sent.

There are lots of posts here about unlocking problems. Have you looked through them? There should be some help there.
> all my pictures are in this program
No they aren't. It is just cataloging what's on your hard drive.

Similar Messages

  • Cannot register my Photoshop Album Starter Edition!

    Hi,
    I'm using your free software Adobe Photoshop Album Starter Edition 3.0, on Windows XP SP2 platform.
    I would like to register it, but each time I try I encounter the following problem:
    in the window "Status", after "Checking for Internet connection" and "Attempting to connect to Internet" dialog boxes, I receive the
    report "Unable to connect to site".
    What's happening? I use the broadband LAN Internet connection, so there can't be any problem with Internet access, even firewall is
    not "guilty" (I tried to switch it off, but the problem with registration persists).
    What should I do?

    If it's any help the thumbs.5.cache (at least in Windows XP) should be in:
    C:\Documents and Settings\All Users\Application Data\Adobe\Catalog Folders\My PSE5 Catalog
    where My PSE5 Catalog is whatever your new PSE5 Catalog is called. It's a hidden
    sample folder so you need to enable seeing hidden files and folders to see it. Not sure about the tn.4.cache as a recent discussion here indicated that it's from an older version of Elements (PSE3) and PSE5 shouldn't have one. Renaming wouldn't help and might give problems. If you can't find the thumbs.5.cache it sounds like PSE5 is having trouble building it for some reason and I think I'd be contacting Adobe Tech Support.

  • Need UNLOCK CODE to Photoshop Album Starter 3.2

    Folks, you holding all my photos hostage. How do I unlock Adobe Photoshop Album Starter Editiion 3.2?
    How do I get  around the registration page that pops up when I go to the photoshop.  The page will not let me by to try any thing.
    Can't you just send me an unlock code?

    See post number 7 at this link:
    <http://forums.adobe.com/thread/704802>
    Good luck.

  • Cannot unlock Photoshop Album Starter 3.2 with unlock code

    Why am I unable to access my pictures with an unlock code in Photoshop Album Starter 3.2?

    You posted in the Photoshop forum by mistake.  I've moved your post to the Album forum.
    But Album has been discontinued for several years now, see Photoshop Album Starter Edition support withdrawal FAQ

  • A need to get photos of my baby from Adobe Photoshop Album Starter Edition 3.2 but I don't have a code so I cannot access in it. Somebody can help me, please?

    Two days ago I introduced photos of my baby into my PC and automatically went into the programm Adobe Photoshop Album Starter Edition 3.2. Then they were deleted of my photo camera. Then I wanted to access to the photos in the Adobe Photoshop Album Starter Edition 3.2 but I read that since the end of Juny we need a decodification code and that now it is not availabel. So I don't have this code and I need to access to the photos. Please, somebody can help me?. Thank you.

    Thank you for your help, Gunjan, but I have already tried to contact adobe tech support and I cannot get a code still now. I just find fixed issues where there is not shown my problem and I cannot find the way to write my question about my need of a code for Adobe Photoshop Album Starter Edition 3.2. Could you or somebody tell me the way to get the code through adobe.
    Thank you
    Mona05

  • I have lost my unlock code for Adobe Photoshop Album Starter Edition 3.2?

    I have over 400 Photos on my "Adobe Photoshop Album Starter Edition 3.2" and can not remember if I ever got an unlock code and if I did I have lost it??  So now I have no access to my Photo's many of my wife who passed away this past March. Can ANYONE HELP ME!!!

    Photoshop Album Starter Edition support withdrawal FAQ :  Read the rest of this, but know your photos are safe and accessible.
    Your photos are safe, and are present in the folder on your computer that you specified when importing them. If you used Photoshop Album Starter Edition to import your files from the camera without changing the default folder, look in this folder:
    Windows® XP: C:\Documents and Settings\[User Name]\My Documents\My Pictures\Adobe\Digital Camera Photos 
    Windows Vista®/7: C:\Users\[User Name]\Pictures\Adobe\Digital Camera Photos

  • Lr cannot read Catalog .psa (Photoshop Album Starter Edition 3.2)

    Hello,
    I use Photoshop Album Starter Edition 3.2 to manage my 12'000 photos (with tags) and I'll move to Lightroom. But I cannot import the catalog .psa into Lr2.3.
    Lr can read only catalog .lrcat, .lrdb, and .aglib !
    I renamed catalog .psa to catalog .aglib etc. but nothing happenend.
    My idea, I will :
    1. Install PSE 7,
    2. read catalog .psa (is it possible?)
    3. export into catalog .lrcat, .lrdb, or .aglib (is it possible?)
    4.then  import with Lr with all the tags
    Is there someting easyer to do ?
    My brain is boiling :-\
    Thank you
    Tennistin

    PSE7 should be able to convert your catalog. I don't really know, as I haven't tried and haven't read about converting PSA Starter Edition catalogs, but I am optimistic.
    The problem is that the current version of Lightroom will not read PSE7 catalogs. Probably when Lightroom 3 comes out, it will read PSE7 catalogs. So, I would search the Internet to see if the trial version of PSE6 or PSE5 is available somewhere for download. If you can find one of those versions, they will convert your PSA catalog as well. Lightroom definitely does convert PSE5 and PSE6 catalogs.

  • I have the program Adobe Photoshop Album Starter Edition 3.2 on my PC and some photos from a camera have transferred to it. It says the program has expired and cannot be renewed, how can I get my photos back?

    I have the program Adobe Photoshop Album Starter Edition 3.2 on my PC and some photos from a camera have transferred to it. It says the program has expired and cannot be renewed, I am unable to click on the photos. How do I get them back?

    Photoshop Album Starter Edition support withdrawal FAQ
    This will tell you where your photos are.

  • Adobe Photoshop Album Starter - Unlock Code

    Hello,
    I have the Adobe Photoshop Album Starter Edition 3.1. I´ve made the registration but i don´t receive the unlock code to continue using the program.
    All my photos are closed there.
    Can you help me, please?
    Thank you

    THat is an ancient program, the photos are on your computer, probably in pictures folder.  Don't have to run program.

  • Unlocked, Registered and Working (Adobe Photoshop Album Starter Edition v3.0)

    Following several threads in this user-to-user forum, I lodged a bug report with Adobe and to my amazement, was promptly helped out of the sticky situation of not being able to connect to the internet/register Adobe Photoshop Album Starter Edition v3.0. After providing all my details and Windows version etc, Adobe came back with an unlock code matched to my email address and ... razzamatazz...problem cured. Moral is simple: lodge a bug report providing all information then and subsequently to Adobe, and sit back.

    The same thing happens to me, I've gotten the code and the "unlock now" button won't work. I've tried cut and paste and manually entering. I've tried registering again, and I've deleted the entire program and started over, still can't get the "UNLOCK NOW" to highlight for unlocking. Can't get code to "Enter", what am I doing wrong?

  • Re: unlock code to Photoshop album Starter Edition 3

    I too have got problems with the Photoshop Album Starter Edition Album. My photos are locked in there from 2006 onwards and without any warning I am now unable to access them. The on screen message asks me to register with Adobe for an unlock code and when I tried this the reply came back that the product is no longer supported by Adobe. I rang their customer services (UK) and they told me they no longer supported this product and to contact an IT support man!!!!
    Appalled at this. Thanks Adobe - I think not. Anybody else offer me support in overcoming this problem? Thanks.

    Adobe Poor,
    You're not alone in wondering about how to get photos 'out' of Starter Edition. There are a few posts like this in the forum, all of which are based on the false assumption that Starter Edition has exclusive access to the photos that appear to be 'in' the program.
    http://forums.adobe.com/message/2413333#2413333
    http://forums.adobe.com/message/2281147#2281147
    http://forums.adobe.com/message/2165616#2165616
    It is a  common misconception that Starter Edition 'stores', or copies, your  files into it. But the program does not move or copy files at all,  rather it scans your system's My Pictures directory, and generates  miniature versions of your pictures (called thumbnails) so that you can  browse a 'flat' list of thumbnails of your photos, overcoming the  inconvenience of having to go into separate folders in Windows Explorer  to have to find files.The thumbnails, as well as any tags, and Albums  that you create in Starter Edition are all stored in the Photoshop Album  catalog file, separate from your pictures, and your pictures remain  where you originally copied them to your computer.
    If you use  Photoshop Album to subsequently download files from a digital camera or  scanner, the default location where the program will create those files  would be in the My Pictures>Digital Camera Photos folder. But if you  do NOT use Photoshop Album Starter edition to download files from your  camera, then you will find that folder empty.
    The thumbnails in the Starter  Edition catalog will exist, even if you decide to move or delete the  original photos that were added to the program. This will cause files in  the Photoshop Album catalog to become 'disconnected' from the original  photos. To reconnect the files, you can use the File>Reconnect  Missing files command to see if the program can locate the original  files in a new location, and once again re-link the catalog thumbnails  to the files they once referenced.
    Since Photoshop Album has been discontinued, I  recommend that folks find an alternative solution. One alternative that  will preserve most of what you've created in Starter Edition is the  Photoshop Elements 8 trial. Install that, and it will automatically  convert the Photoshop Album catalog to a current format, and the program  will not time out, as Starter Edition did. If you want to purchase more  Editing power, you can also choose to purchase the full program, but  it's not required.
    If you are like many who have come to this forum wondering  how you can get to your photos, now that the program has become locked  or expired, don't worry; your photos have never been moved by Photoshop  Album; they remain wherever you intially put them, on your hard drive.  To get to them, you can navigate your file system using Windows  Explorer. They are typically in your My Documents>My Pictures folder.  Here is a handy How-To that you could refer to to find photos on your  system, as well as some other tips for how you can use folders to keep  your photos organized: http://www.microsoft.com/windowsxp/using/setup/maintain/filemgmt.mspx
    Hope those  tips help!
    Mark

  • NEED UNLOCK CODE for Photoshop Album Starter Ed 3.2

    I have used Adobe Photoshop album Starter Edition 3.2 for years.  Can't remember if I have ever registered it; thought it was a "free" usable edition. I am now locked out. HOW can I get an UNLOCK CODE???? Thanks, kc  < phone number removed >

    Moved from Photoshop forum to Photoshop Album Starter Edition forum
    Refer the various discussions in this forum
    e.g. Acquiring an Unlock Code for an outdated product
    http://forums.adobe.com/thread/1241942

  • Photoshop Album Starter Ed 3.0

    I need an unlocking code for Photoshop Album Starter Edition 3.0

    Photoshop Album activation servers were shut down in 2009 so you cannot get a code. Try the PSE12 thirty day trial, it will convert your PS Album into the new Organizer and you can see if you want to buy it or not. Lots of info here - http://graphicssoft.about.com/od/whathappenedto/p/photoshopalbum.htm.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Adobe Photoshop Album Starter Edition 3.2 with AOL desktop (AOL 10)

    I have fully patched XP SP2
    AOL 10 as default email client
    Adobe Photoshop Album Starter Edition 3.2, registered and unlocked.
    When setting pref for email client within Adobe PSE, AOL is not listed as an email option. I have reinstalled Adobe Photoshop Album Starter Edition 3.2, and unlocked, reinstalled AOL 10 (desktop) and reset it as the default email client. The default is working, as mailto: links in browsers open up AOL Desktop, and the email app listed at the top of the <START> button is AOL. How can I set it as an email client in Adobe Photoshop Album Starter Edition 3.2? Is there some registry hack? Interference with another app?

    Support User to User Forums Adobe Product Forums Adobe Photoshop Photoshop Album Starter Edition
    You have guest access to browse. To post a message or add a topic, you must login or register.
    read subscriptions | message center | forum search | knowledgebase search | help | preferences logout
    Adobe Forums Adobe Product Forums Adobe Photoshop Photoshop Album Starter Edition
    Re 3.2 Photoshop. After I had some repair done to my computer, the photos in my album have the restricted little red square at the bottom of each photo. When I try to open the photo to fix or print a message box comes on that nothing can be done because of overide problem. In fact it closes the photoshop immediately because of this error. Is there anything I can do? - if I search the Browse button I get absolutely no connection or a march. This is most frustrating. I tried calling tech assistance, they could not help me infact hung up on me. What sort of helpfull assistance is that? Should there be any helpfull suggestions, other than uninstalling (Have done that) and reinstalling (done that) nothing seems to work. I cannot even copy those photos to a disk, the photoshop closes down immediately. Help. Donna

  • Transfer tags from Photoshop Album Starter Edition to other Photoshop products?

    Here's a scenario for you, which might require some expert advise:
    We have a database (on a network server) with ~6000 pictures which are extensively tagged using Photoshop Album Starter Edition 3.0 installed on a client PC. The client PC had to be swapped out, so I installed a new PC with Photoshop Album Starter Edition 3.0, and moved the tag database (....\All Users\bla bla bla) from the old to the new PC. Now, when I start Photoshop Album Starter Edition, I can see that the software has found my images and tags, but the software displays a pop-up asking for an unlock-code, and I cannot get past this popup.  When registering using the form in the popup, I receive an email from Adobe saying that the product is discontinued and cannot be used anymore. I have Googled like a maniac to find unlock codes, but when entering such codes in the unlock code window, the "unlock"-button stays disabled, so I am not able to start the software to access our image- and tags database.
    So I wonder:
    1) Is it possible to unlock the software and continue using it?
    2) Does any other version/variant of Adobe Photoshop allow import of the tags database from Photoshop Album Starter Edition?
    Looking forward to your clever ideas on this one.
    With kind regards
    /Nils

    Branching this to a separate discussion and moving the discussion to the Photoshop Album Starter Edition forum.

Maybe you are looking for