Cannot unlock phone, cannot unlock phone

i cannot unlock my phone.. the touch screen to slide to unlock doesnt work
i tried to call my Iphone 4s.. but i cannot pick it up..

Try resetting it: hold on/off and home buttons simultaneously for 10-15 seconds until you see the Apple logo, release and wait for it to restart.

Similar Messages

I am trying to unlock a phone that I have brought that is originally locked to orange, I have an email from orange with all the instructions but I cannot find my phone when I go into itunes, help!!!!

I have recently brought an iPhone from a friend that is locked to orange network, I have an email from them explaining how to unlock the phone:-
Connect to iTunes using USB
Use the 'restore' option within iTunes (located at the bottom of iTunes not the top)
I cannot find the restore option, having been trying for about 3 hours now, someone please help!!!!!!

Follow this
iPhone: About unlocking
Suggest you reboot PC/Mac and reset iPhone before starting
You are plugging the iPhone into the PC/MAC ,aren't you

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

HT1212 my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes?

my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes so i can access it?

Depends, if you've synced with this iTunes, while that passcode was enabled, you won't be prompted to enter the passcode when connecting your phone. If you have not synced, while that passcode was enabled, you will. So, if you fall in the later, there is no way to do what you want.

My colleague recently synched his phone and now has a full keyboard on the lock screen. My lock screen keypad is set up like phone keys (alphanumeric). He's wondering why his is different, and he also now cannot unlock it. Anyone have this happen?

My colleague recently synched his phone and now has a full keyboard on the lock screen. My lock screen keypad is set up like phone keys (alphanumeric). He's wondering why his is different, and he also now cannot unlock it. Anyone have this happen? He came to me yesterday and I noticed that his iPhone 4 still had old software (version in the 4's), so I advised him that he needed to synch it up to get the iOS 5.1.1 version. He synched and now can't get back in. He was entering his passcode on the lock screen (which wasn't taking) and I noted to him that his screen didn't look like mine. Anyone know how to fix this issue, or does he have to do a full restore?

He has set up a complex password instead of a simple passcode for his phone. If he doesn't know what it is, he'll have to restore. There is no way around a forgotten passcode.

I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

My iPhone 4 has a cracked screen that I cannot see anything on it. I want to clear my pictures off of it before I sell it. I plugged it into my Surface RT, but I cannot download iTunes and I cannot unlock my phone. How can I get my pictures off my phone?

I have a cracked iPhone 4. It still works, but the body is cracked and I cannot see the screen. I want to get my pictures off before I sell it. I have a Microsoft Surface RT and cannot download iTunes, and I cannot unlock my phone because I cannot see the screen. Any suggestions?

The solution would have been to back up your photos to your computer before the screen broke.
It's too late now. But you'll know for next time.

My phone was run over. It still works but the screen is smashed and I cannot unlock the phone from find my iphone. How can I unlock the phone so I can save my photos? It was not backed up in iCloud. I

My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?

No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks.

How can I reset the phone number under Imessage (iphone 4s unlocked tmobile ios 5.0.1)? The phone number from the person i purchased it from is grayed out and cannot be edited. Please help!

I bought this phone from someone and then I unlocked it using that gevey sim i think -- using it for T-mobile..
I can't get Imessage to work on my phone number because the old number is there and it is grayed out and cannot be edited.
I can use it but not with my phone number, only with email.
Can someone please tell me how to fix this so that I can send with my number?
Thanks so much

The advisor should not have told you this for legal reasons. There is no way of tracking the iPhones just of finding out which SIM cards were used to activate them and if they were activated at all. Court can authorize Apple to release this information to the count. There is no legal way without involving a judge.

I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue

I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue

Connect to iTunes and try to reset it from there.

TS1363 hi ive been given a second hand i phone but cannot connect it to i tunes i get a itunes error (OxE8000084). also cannot unlock phone thanks

hi ive been given a second hand i phone but cannot connect it to i tunes i get a itunes error (OxE8000084). also cannot unlock phone thanks

This may help:
http://support.apple.com/kb/TS3221
Regards.

HT201274 how can i retrieve my restrictions passcode? i cannot unlock my phone if cannot log-in my restrictions passcode

how can i retrieve my "restrictions passcode"? i cannot proceed to unlock my iphone 4 if cannot supply the restrictions code.
thanks!

You can not do so. If you can't remember it, you will need to put the phone in DFU mode (google for instructions) and restore it as a new device. Do not restore your backup. The backup contains the restriction settings.

HT201412 Slide to unlock does not work no matter what we try. Phone receives calls and messages but we cannot answer either because the phone will not respond

iPhone 4s: Slide to unlock doea not work. Phone receives calls and messages but we cannot answer. We have tried numberous times to turn on/off to no avail.

It sounds like your phone is broken.

Cannot unlock phone

I cannot get my phone to unlock after downloading an update. The computer said there was an error and had to restore my phone but when it did is asking for my old id and password which I don't remember and when I go to reset it I am not getting the email and it wont take my answers for security questions. Can't talk to support because my phone is locked. NEED HELP!

Now when I go to apple id trying to find my id just in case I have it wrong it doesn't find me at all. Frustrating

Cannot unlock phone after installing ios7

My password is in Greek and after the phone rebooted with the update, I cannot unlock it or access it or restore it on iTunes -- Help!

You need to post this is the Private Developer Forums as per the NDA you signed when you became a developer.
We are not allowed to discuss Developer Beta issues in the puiblic forums.

Cannot unlock 3g phone

the slide on my iPhone 3g will not move, I cannot unlock my phone. Any suggestions? I restored to factory settings from backup but the phone is still locked.

Did you have a beta version of iOS on this iPhone at one time?

Cannot unlock phone, cannot unlock phone

Similar Messages

Maybe you are looking for