Cannot update adobe help

each time i try to update the adobe help i cget an error 16800
what can i do to resolve this ?
Thanks

Sorry, I couldn't decide whether to start a new topic or not. The Subject is generic enough to cover my problem, so I piggybacked onto the original post.
I'm trying to update Adobe Help (CS6) on OS X. Content downloads, but then the progress bar just runs forever (It's been an hour so far.) as the app "extracts and integrates" the help documents. It's hard to tell what exactly Help is doing, since the progress bar either runs or doesn't...ie., it doesn't actually show progress. Help hasn't hung/frozen, but what, if anything, it's doing is beyond me. If I quit Help, the next time I start it, it shows the same docs "pending integration".

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    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: @(#)PROGRAM:Install  PROJECT:Install-735
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: @(#)PROGRAM:Installer  PROJECT:Installer-614
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Hardware: MacBookPro8,1 @ 2.40 GHz (x 4), 8192 MB RAM
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Running OS Build: Mac OS X 10.8.2 (12C60)
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: TMPDIR=/var/folders/xr/gczqchkx567d6ty6y6rww5sr0000gn/T/
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: SHELL=/bin/bash
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: HOME=/Users/MYNAME
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: USER=MYNAME
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: LOGNAME=MYNAME
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: SSH_AUTH_SOCK=/tmp/launch-wjOeEs/Listeners
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: Apple_Ubiquity_Message=/tmp/launch-S51plA/Apple_Ubiquity_Message
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: Apple_PubSub_Socket_Render=/tmp/launch-druDAU/Render
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: COMMAND_MODE=unix2003
    Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
    Feb 27 19:00:24 MYNAME-MBP.local Installer[4256]: Adobe Acrobat XI Pro (11.0.01)  Installation Log
    Feb 27 19:00:24 MYNAME-MBP.local Installer[4256]: Opened from: /Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg
    Feb 27 19:00:24 MYNAME-MBP.local Installer[4256]: Product archive /Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg trustLevel=202
    Feb 27 19:01:54 MYNAME-MBP.local Installer[4256]: InstallerStatusNotifications plugin loaded
    Feb 27 19:01:58 MYNAME-MBP.local runner[4269]: Administrator authorization granted.
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: ===================================================================== ===========
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: User picked Standard Install
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Choices selected for installation:
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]:           Install: "Adobe Acrobat XI Pro (11.0.01)"
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]:                     AcrobatUpd11001.pkg#payload.pkg : com.adobe.acrobat.a11.AcrobatUpd11001 : 11.0.01
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: ===================================================================== ===========
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: It took 0.00 seconds to summarize the package selections.
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload. pkg
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Set authorization level to root for session
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Will use PK session
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Starting installation:
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Configuring volume "HardDisk"
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Preparing disk for local booted install.
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Free space on "HardDisk": 47.25 GB (47253155840 bytes).
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Create temporary directory "/var/folders/xr/gczqchkx567d6ty6y6rww5sr0000gn/T//Install.4256POG6iX "
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: IFPKInstallElement (1 packages)
    Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Using authorization level of root for IFPKInstallElement
    Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: installd: Starting
    Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: installd: uid=0, euid=0
    Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: ----- Begin install -----
    Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: request=PKInstallRequest <1 packages, destination=/tmp>
    Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: packages=(
                  "PKLeopardPackage <file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload .pkg>"
    Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: Extracting file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload. pkg (destination=/private/tmp/.PKInstallSandboxManager/1.sandbox/Root/com .adobe.acrobat.viewer.updater, uid=0)
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    Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: suspending backupd
    Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc
    Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: ./preinstall: 1545688085
    Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: ./preinstall: Info: Space availability check passed.
    Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: ./preinstall: Info: UI mode installation.
    Feb 27 19:02:03 MYNAME-MBP.local installd[4272]: ./preinstall: AcroPatchInstall:INFO: More than one path found, showing window to choose one.
    Feb 27 19:02:03 MYNAME-MBP.local installd[4272]: ./preinstall: Processed application path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app.
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    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmd: /usr/bin/defaults read "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmdRetCode [1],  cmdErrMsg [2013-02-27 19:02:05.286 defaults[4296:1307] \nThe domain/default pair of (/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides, AcroPatchLogLevel) does not exist], cmdOutput []'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: App. path is obtained as /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmd: /bin/ps -x -c -A | grep AdobeResourceSynchronizer'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmdRetCode [1],  cmdErrMsg [], cmdOutput []'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Getting installed application locale'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'  cmd: /usr/bin/defaults read "/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/AcroLocale" AcroInstallLocaleID'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [MUI]'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: The installed app language obtained [MUI].'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: Task plist file validation successful, file path: /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc/Tools/Tasks.plist'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Checking for browser plugin.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: The path obtained from /Library/Preferences/com.adobe.acrobat.pdfviewer is /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/Internet Plug-Ins/AdobePDFViewer.plugin'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmd: /usr/bin/defaults read "/Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/Info" CFBundleVersion'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [11.0.0]'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/Automator/Save as Adobe PDF.action'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmd: /usr/bin/defaults read "/Library/Automator/Save as Adobe PDF.action/Contents/Info" CFBundleVersion'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [11.0.0]'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/PDF Services/Save as Adobe PDF.app'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmd: /usr/bin/defaults read "/Library/PDF Services/Save as Adobe PDF.app/Contents/Info" CFBundleVersion'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [11.0.0]'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Browser Plugin should be updated.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Print Automator should be updated.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Print PDF Service should be updated.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Pre-validating all the tasks.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Pre-validation for all tasks successful.'
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: PackageKit: Shoving /private/tmp/.PKInstallSandboxManager/1.sandbox/Root (1 items) to /tmp
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc
    Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI.7z.
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta  Copyright (c) 1999-2009 Igor Pavlov  2009-05-30
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: p7zip Version 9.04 (locale=utf8,Utf16=on,HugeFiles=on,4 CPUs)
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Processing archive: MUI.7z
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting  MUI/Application/Adobe Acrobat Pro.app/Contents/Built-in/Accessibility.acroplugin/Contents/MacOS/Acc essibility
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting  MUI/Application/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/Versions/A/AcroAM T
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting  MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/AcroAMT.framework/Versions/A/AcroAMT
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting  MUI/Application/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting  MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/AcroAMT.framework/AcroAMT
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting  MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: ERROR: E_FAIL              
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting en_US.7z.
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta  Copyright (c) 1999-2009 Igor Pavlov  2009-05-30
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: p7zip Version 9.04 (locale=utf8,Utf16=on,HugeFiles=on,4 CPUs)
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Error:
    Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: there is no such archive
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '        INFO: For creating debug logs, please run following command in terminal'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '        $ sudo defaults write "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel debug'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmd: /usr/bin/defaults read "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmdRetCode [1],  cmdErrMsg [2013-02-27 19:02:07.866 defaults[4318:1307] \nThe domain/default pair of (/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides, AcroPatchLogLevel) does not exist], cmdOutput []'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: App. path is obtained as /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Getting installed application locale'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'  cmd: /usr/bin/defaults read "/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/AcroLocale" AcroInstallLocaleID'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [MUI]'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: The installed app language obtained [MUI].'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: Task plist file validation successful, file path: /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc/Tools/Tasks.plist'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Checking for browser plugin.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: The path obtained from /Library/Preferences/com.adobe.acrobat.pdfviewer is /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/Internet Plug-Ins/AdobePDFViewer.plugin'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmd: /usr/bin/defaults read "/Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/Info" CFBundleVersion'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [11.0.0]'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/Automator/Save as Adobe PDF.action'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmd: /usr/bin/defaults read "/Library/Automator/Save as Adobe PDF.action/Contents/Info" CFBundleVersion'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [11.0.0]'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/PDF Services/Save as Adobe PDF.app'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmd: /usr/bin/defaults read "/Library/PDF Services/Save as Adobe PDF.app/Contents/Info" CFBundleVersion'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmdRetCode [0],  cmdErrMsg [], cmdOutput [11.0.0]'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Browser Plugin should be updated.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Print Automator should be updated.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Print PDF Service should be updated.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Preparing for Rollback for all the valid tasks.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'  cmd: /bin/cp -fR "/Applications/Adobe Acrobat XI Pro/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT" "/tmp/com.adobe.acrobat.viewer.updater/rollbackstore/Applications/Ado be Acrobat XI Pro/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT"'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  cmdRetCode [1],  cmdErrMsg [cp: symlink: Versions/Current/AcroAMT: No space left on device], cmdOutput []'
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    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'EXCEPTION: Caught an exception while preparing for rollback for task 0.'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Traceback (most recent call last):'
    Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: '  File "/private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.A crobatUpd11001.iBOpAc/Tools/TaskExecutor.py", line 1036, in beginScan'
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