Cannot update app on second hand Macbook aIR

I recently got a second hand Macbook Air and I am trying to update one of my apps but it comes up with the wrong Apple ID (where you have to enter your password) when try to update it. How do I change this?

What you have to do is erase the SSD and reinstall the ORIGINAL OSX. By doing that you can register the MBP in your name wirh your Apple ID.
Boot the MBA with the OPTION + COMMAND + R keys. The display should show a revolving globe. Follow the directions andyou will be connected to the Apple servers.
You will need a solid Internet connection.
If your MBA came with 10.6 or 10.5 OSX, you will have to use the original installation media.
Ciao.

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I can't install iPhoto 11 app on second hand macbook air

Hey,
On a second hand macbook air with formatted ssd disk + reinstalled Lion, I can't install ilife. It is already installed by another user (former owner of the macbook air ?).
How can this be solved ?
Thx
jan

Just an agreement with Csound1 - you need to begin again anew (is that repetitious?).
CleanMyMac has obviously made the installation of Adobe products impossible. Which products, specifically, are you trying to install and which versions? You should ALWAYS use the provided Adobe Uninstallers to uninstall an Adobe product. Kind of pointless information at this time, I know, but just as a reminder for 'next time,' when you surely will no longer be using CleanMyMac.
Clinton

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

The seller was remiss in not properly preparing the Mac for sale. That task has now fallen to you. You will encounter continual problems until you perform the following. Ignore references to DVD since the MacBook Air has none.
If you are unable to do that contact the seller and request instructions, or arrange for its return and a refund of your costs.
Refer to What to do before selling or giving away your Mac
If you enabled FileVault, disable it in System Preferences > Security & Privacy.
"Deauthorize" your iTunes account. Same for Audible if you have one.
System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
Sign out of iCloud. Select "Delete from Mac" when it appears.
Next: Remove all your personal information by completely erasing the Mac's internal storage.
If your Mac shipped with a grey System Install DVD, start your Mac with that disc inserted in the optical drive while holding the c key to boot from it instead of its internal volume, which should be erased before selling it.
If your Mac did not ship with discs, boot OS X Internet Recovery:
using three fingers press and hold the following keys: ⌘(command), option, and R.
With a fourth finger press the power button to turn on the Mac.
Keep the other three fingers where they are until you see the "spinning globe" icon.
This method forces the Mac to download its originally installed OS from Apple's servers, which will not require an Apple ID to install.
Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
Select Disk Utility from the Utilities menu.
Remove any partitions you may have created.
Select the Mac's hard disk icon, then select the "Erase" tab.
Select the "Security Options" button and erase the disk.
The more "securely" you erase the disk, the longer it will take.
The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
When it finishes, quit Disk Utility.
Select Install Mac OS X from the Utilities menu.
An Apple ID will not be required. If a prompt for an Apple ID appears, return to Step 5.
Do not create any user accounts.
When it finishes, shut down the computer.
If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD if one was included, and install the bundled apps. Apps bundled with newer Macs that shipped without discs cannot be transferred. Its new owner must purchase them from the Mac App Store using his or her own Apple ID.
If the Mac is being sold to someone outside the family consider the following additional information:
System Install DVDs that came with your Mac should remain with it forever, and must be included with the sale.
Consider including your AppleCare certificate if you bought it, printed documentation, even the box if you still have it. AppleCare stays with the equipment and is transferable.
Execute a bill of sale showing the Mac's serial number.
Once no longer in your possession, remove the Mac from your devices in My Support Profile.

HT4798 How to change Apple ID of my second hand macbook air

okay, i have bought a second hand macbook air from someone and he already set his apple ID and password for App Store and macos update. And everytime when i tried to update app store app, an apple is of his is showing and when i tried to put mine, an error was orcurred, How to overcome this issuse. Is there any feature on mac lion to change the old owner's apple id to my apple id? it seems like lion os isrestricted me from reseting my apple account. I m really desperate and dun know how to carry on.Someone, pls answer my question asap. Thanks.

coolguy1981 wrote:
How can u format the hard drive since I am using the MBA. Formatting will delete also the recovery space and how to start with new installation? This is not going to work.
No, that's not true. This is one of the 'benefits' of Lion (if you want to see it that way). The OS is on a separate partition and you can reinstall the OS without another physical drive.
What you do is reboot the computer while holding down the 'option' key. From the list of disks that show up (you can release the 'option' key now), choose 'Recovery HD'.
When you get to what looks like a Desktop, choose 'Reinstall OS X Lion'. Shortly after this, you will get asked for your Apple ID. Put your own Apple ID in the box and everything should proceed smoothly from there.

A friend bought second hand macbook air mid 2011 with crossed circle on the display, we tried recovery from partition and same thing happened, after internet recovery it stays the same except now it asks for password for boot option, what happened?

A friend bought second hand macbook air mid 2011 with crossed circle on the display and give to me to try to recover the system, I tried recovery from partition and same thing occured, after internet recovery it stays the same-crossed circle after reboot, then we tried to boot from USB with mac os 10.8 on it, it installs something,like it has being finishing installation, rebootes, and now it asks for password for boot option.We have no idea what that password could be.What happened!!!

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

How can I check that second hand macbook air is not stolen?

How can I check that second hand macbook air is not stolen?

Ask for the original purchase receipts.
Take it to the Apple store and make sure that the computer is not stolen
provided they have any such information.
Best.

I cant get iPhoto on my second hand macbook air

can anybody tell me or provide me how can i get i photo free easily on my macbook air. its second hand i tried 100sss iam tired

iPhoto comes for free with a new Mac, but not with a second hand mac. If the original owner accepted the pre-installed iPhoto to the AppleID and did not release it from this AppleID, there nothing you can do. The original owner has to contact Apple Support and to release iPhoto and iMovie from the AppleID, if she or he wants to do this. Then you will be able to accept the apps to our own AppleID on the Purchased Page of the App Store. Othwerwise, your only option is to buy iPhoto, if you want it.

Updating Apps on second hand Ipad without previous owners password

I purchased an Ipad from a friend who bought it new. I find I cannot update some Apps he had installed without his password. How can I do this without losing the Apps.

Apps are tied to the Apple ID used to purchase them. Your friend should have wiped it before giving it to you: What to do before selling or giving away your iPhone, iPad, or iPod touch

Cannot activate "find me" on my macbook air its says update recovery systeme. But I checked and i dont have any update. Help please!

Cannot activate "find me" on my macbook air its says update recovery systeme. But I checked and i dont have any update. Help please!

Same problem here! MacBookPro with SSD. 10.7.2
Disk Utility didn't find any problems.

Firmware update was done on my MacBook Air while connected to power source and now I cannot start up. It keeps shutting down. Any ideas??

Firmware update was done on my MacBook Air while connected to power source and now I cannot start up. It keeps shutting down. Any ideas??

Start by doing an SMC reset http://support.apple.com/kb/HT3964 and see if that resolves it.

HT1338 I'm unable to update any software on my macbook air and iMac

I'm unable to update any software on my macbook air and iMac getting the following error "to update your software you need to sign in with the account you used to purchase it" any help is appreciated

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

Cannot update apps downloaded with old Apple ID after changing ID

My wife and I used to share my Apple ID on all mobile devices (iPhone 4S, iPad 2) and Mac so we could share contacts, calendar, purchases (apps & music). My Apple ID was an inactive email address. When I bought my iPhone 6 I decided to change Apple ID to a current email address and she created her own Apple ID for her iPhone 4S and iPad 2. Figured we could still share data through Family Share. Changed Apple IDs on all devices to the current ones.
Now, she cannot update apps on her devices as she gets message that her apps were downloaded with another Apple ID. It asks for password for that Apple ID (my old ID), and the passwords for my previous Apple ID and my new password don't work. I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work.
Also, is there a way to share contacts and calendar through Family Share or some other way. We don't seem to be sharing any longer since making all these changes. Why did I make the changes? Because using the same Apple ID on all devices was causing me to get her text messages and vice versa, and other strange things after updating to iOS 8.
I have iPhone 6, she has 4S and iPad 2. Have a MacBook Pro circa mid-2010 running Yosemite, version 10.10.2. Mobile devices run iOS 8.1.3
obdoc54

It is a good thing you made 2 separate Apple ID.
I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work
It's normal it didn't work because you are reinstalling apps (that are on the Mac) that were purchased/obtained from your Apple ID. She needs to reinstall them through the App Store on her device, using her Apple ID.
share contacts and calendar through Family Share or some other way
Calendars can be shared through iCloud (A)(without Family Sharing), or using the following method (B) used for the contacts.
Contacts can neither be shared through iCloud or through Family Sharing.
To get them synced: Get all of your wife's contact on your iOS device. (you can send them to your iOS device through iMessage)
then go to your wife's iOS device: Settings --> Mail, Contacts, Calendar.
From there, disable her iCloud contacts, then add YOUR iCloud account, and select only contacts (and calendar if you want the method (B)).
This should answer all your questions.
Cheers

I cannot use Quicken on my new MacBook Air (Mac OS X Lion 10.7.2) Any suggestions? I love Quicken and it takes care of all my financial needs.

I cannot use Quicken on my new MacBook Air (Mac OS X Lion 10.7.2) Any suggestions? I love Quicken and it takes care of all my financial needs.

You can wait for Quicken to update (supposedly in the works) or you can switch to another application such as Quicken Essentials or another application of which there are several you will find at MacUpdate or CNET Downloads.
Otherwise you'll need to return your MBA and buy a slightly older model Mac that still runs Snow Leopard. Lion will not run any PPC-only applications such as Qucken or MS Office 2004.

I delete my app store for my macbook air, how to recover

i delete my app store for my macbook air, how to recover?

The Mac App Store comes with Mac OS X, so you have to reinstall it. Open  > About this Mac, and tell us the OS X version you have.
If it's 10.7 or 10.8, hold Command and R keys while your Mac is starting and reinstall OS X. You won't lose any file, but make a backup
If it's 10.6 or 10.5, you need the Mac OS X DVD and an external optical drive or a Mac or PC with Remote Install. Insert the DVD, hold the C key while your Mac is starting and reinstall Mac OS X. Then, open  > Software Update, and install the most recent version.
If you have a Time Machine backup, you can restore it instead of reinstalling

I cannot update apps because i do not have iOS what should i do?

I cannot update apps because i do not have iOS what should i do?

You are confusing iCloud storage (the storage plan you purchased) with the space on your iPhone. To update over the air you need space on your iPhone. The 13Gb are available storage space in iCloud. The available space on your iPhone is shown in settings, general, usage.
As modular says, the solution is to update by connecting your iPhone to the computer you normally sync with.

Cannot update app on second hand Macbook aIR

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