Cannot update Apple TV
Hello. I am having difficulty trying to get Apple TV Generation 2 working. It has worked in the past. I have tried an update but get this message THE UPDATE WAS NOT SUCCESSFUL. THE APPLE TV UPDATE COULDN'T BE DOWNLOADED AT THIS TIME. TRY AGAIN LATER.
Another thing I cannot get the Date/Time to set itself, all that shows is the spinning wheel.
Hope someone can help me get Apple TV working again. Thanks.
If it is having trouble setting date/time then it is not properly connected to the network.
Reboot ATV and router
Male sure DNS is set to automatic (settings - general - network)
If on wifi try ethernet
Similar Messages
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TS1702 cannot update apple id changed
i cannot update apps on appstore because theres a different appleid. I go to settings and my appleid is ok but when i try to update an app the appleid is different. it is my wife's sister apple id whose iphone i updated on the same pc as mine. it was a couple of months ago. there wasnt a problem before.
now i cannot update or download or buy an app.Either you already have an Apple ID with that email address or your email address is associated with another Apple ID. You may need to call Apple to find out.
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HT5622 Cannot update apple ID iCloud
I changed my apple ID and iCloud will not allow me to update this information. What can I do?
It only deletes the account from your device, not from iCloud. Just save any photo stream photos that you want to keep on your phone/iPad to the camera roll, then go to Settings>iCloud, tap Delete Account, provide the password and choose Delete from iPhone (iPad) when prompted. When you sign back in your iCloud data will download to your devices again.
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Cannot update Apple's Apps installed by vendor
When I bought my MacBook Pro the vendor pre-installed some Apple's Apps that came free with the purchase of the MacBook Pro for me such as iMovie, etc. Now when I tried to update the apps my Apple ID is not allowed to update the apps. How could I fix this problem? Can I uninstalled the apps and re-install with my Apple ID? I was going to try but was afraid that I might have to pay for them. Thank you so much.
The vendor must have used his Apple ID which is a no-no. You can delete the applications and re-download them through the App Store using your Apple ID, but you may have to pay for them. See the following:
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform. -
I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?
You can write into support and ask for help reenabling the account through this link here:
http://www.apple.com/support/itunes/contact/
Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account. -
cannot update username on ipod for itunes
why are they all different. Why don't I have just one id?
I cannot update apps.
password for username not recognized
I want one apple id for everything
one password for everything
I cannot retrieve or reset anything for itunes to update appsIt appears that you have apps on the iPod that wer purchased with more than one iTunes account. If one from more than one iTunes account need updating, you need to update them one at a time (not update all) until all the remianing apps were purchased from one account. You may need to change the accont the iPId is signed into by go to Settings>Store and signing out and in.
Accounts can't be merged. -
Cannot update apps downloaded with old Apple ID after changing ID
My wife and I used to share my Apple ID on all mobile devices (iPhone 4S, iPad 2) and Mac so we could share contacts, calendar, purchases (apps & music). My Apple ID was an inactive email address. When I bought my iPhone 6 I decided to change Apple ID to a current email address and she created her own Apple ID for her iPhone 4S and iPad 2. Figured we could still share data through Family Share. Changed Apple IDs on all devices to the current ones.
Now, she cannot update apps on her devices as she gets message that her apps were downloaded with another Apple ID. It asks for password for that Apple ID (my old ID), and the passwords for my previous Apple ID and my new password don't work. I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work.
Also, is there a way to share contacts and calendar through Family Share or some other way. We don't seem to be sharing any longer since making all these changes. Why did I make the changes? Because using the same Apple ID on all devices was causing me to get her text messages and vice versa, and other strange things after updating to iOS 8.
I have iPhone 6, she has 4S and iPad 2. Have a MacBook Pro circa mid-2010 running Yosemite, version 10.10.2. Mobile devices run iOS 8.1.3
obdoc54It is a good thing you made 2 separate Apple ID.
I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work
It's normal it didn't work because you are reinstalling apps (that are on the Mac) that were purchased/obtained from your Apple ID. She needs to reinstall them through the App Store on her device, using her Apple ID.
share contacts and calendar through Family Share or some other way
Calendars can be shared through iCloud (A)(without Family Sharing), or using the following method (B) used for the contacts.
Contacts can neither be shared through iCloud or through Family Sharing.
To get them synced: Get all of your wife's contact on your iOS device. (you can send them to your iOS device through iMessage)
then go to your wife's iOS device: Settings --> Mail, Contacts, Calendar.
From there, disable her iCloud contacts, then add YOUR iCloud account, and select only contacts (and calendar if you want the method (B)).
This should answer all your questions.
Cheers -
I tried to change the e-mail associated with my apple account because my school was closing and I knew I would no longer have accss to that e-mail account, however now all 3 of my devices ( 2 ipads & 1 iphone are screwed up as far as the e-mail accounts associated with each device and the passwords. I have tried all the on-line support/suggestions and took my devices to a local Apple store and no one/nothing helps.
Does anyone have a solution? I can purchase new apps but I cannot update any of the apps I have to any of my devices.
<Email Edited By Host>Unfortunately, it says I can't delete anything without the missing password.
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I changed my apple ID successfully online on my iPad and iPhone but when I wish to buy an app, the old ID comes up automatically and there seems to be nothing I can do, so I cannot update or buy any apps.
Welcome to the Apple Community..
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I cannot update my apps on my iPhone 3. I think it's because I've discovered I have 2 Apple ID's, the original one for iTunes from 2009, and another one I used more recently. I think I must have changed my Apple ID to the more recent email, but my iPhone does not accept any password for the new ID. I have tried changing back but cannot. I have reset passowrds on both ID's 6 or 7 times, but that does not work either. I read I cannot undo an Apple ID, so I have 2, but they are mixed up. Help?
Did you purchase or download the apps with your old ID? Apps are tied to the ID that is was purchased from.
If it is a new app you bought with your new ID, you can go into settings - appstore- apple id and then log out. -
I had an unauthorized purchase on my old apple ID so I created a new one since the old one had been deactivated and now I cannot update any of my apps, I have read that the apps will be tied to the old account but since the old one was deactivated I cant update them and I do not want to delete/lose their data, re download, and start all over again. Is there anyway to go around this issue?
thanksAsk Apple to re-enable it. I had an unauthorized purchase last October. They disabled my account until the problem was solved. However, I asked them to reopen it, and they just asked me to provide some security information (billing address, a recent purchase you made, etc.), and then they re-enabled it.
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I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes + QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature. Can someone help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
The new (09/19/13) Apple terms and conditions require one to click the AGREE button in order to update the apps; however, there is no such button to click on. Therefore I cannot update the apps on my iPhone. Any ideas?
I was having the same problem, I had to go into iTunes on my laptop and agree to the terms there, and now i can download apps on my iPhone.
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I cannot update in my application store because the previous email add still exist even i have a new apple id
FAQ apple id http://support.apple.com/kb/he37
Doesn't matter if you have a new ID, all apps are tied to the apple id that was used to download it. -
I have Mac osx 10.8.2 Mountain Lion.
I cannot update safari to 6.0.2. "An error occurred while installing the updates.(103)" every time. I have Mac osx 10.8.2
Is Apple asleep?If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
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