Cannot update apps because of address change

I dropped my mobileme account and haven't had a problem until I tried to download some updates on apps. On my phone I get the message that my account has changed. Duh. Then I get the message: Tap continue and sign in to view billing info. I do this and approve the billing info (which comes on the new email address) and then try to install the download. But again and again I get the same message "Tap continue and sign in..." I am at a loss as to how to get my phone to adapt to my computer address change. Do I need to eliminate the apps and start over or what?

No, you need to go back to your original account. iPhone apps (even free ones) are DRM-protected and linked to the iTunes Store account used to download them. Your AppleID is your account name. It doesn't matter if it's not a valid email address (even though Apple recommends using your email address when you set up an account, a bad idea in my opinion).
So, go back to using your mobileme account name (your AppleID), but so you get the receipts, etc., just change the email address associated with that AppleID to your current address. Do that here:
http://myinfo.apple.com/

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