Cannot update apps because of wrong user and cannot logout of wrong user

When I attempt to update my apps, I am prompted to login.  However, the prompt shows my son's login and he has started a new account since because he forgot his password.  When I synced my ipad the first time from my home computer, this issue has occured every since.  Any suggestions?

Apps can only be updated by the Apple ID that purchased them. So if he has abandoned that Apple ID because he cannot remember the password, then those apps are lost to you as far as ever updating them goes. They cannot be switched to another Apple ID.
I suggest that you create your own user account on the computer that you use to sync your iPad and establish your own Apple ID with which to purchase the apps that you wish to use on your iPad. Then start over and restore the iPad to its factory settings and sync it to your Apple ID and your account.

Similar Messages

  • Cannot update apps because of wrong Apple ID!

    Hi,
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    I don't know how to deal with this. If the Apple ID is not mine!!! so how did I update the OS? It is just me that used the laptop and the only Apple ID that is used in this computer is mine, if the updates are not applicable for this Apple ID why does the Apple Store show them to me?!

    Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
    Step 1
    A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
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    If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
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    If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
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    Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
    See also: remove app
    Keywords: refunded canceled

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    I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?

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    6. Tap "Country/Region."
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  • I cannot update apps because i do not have iOS what should i do?

    I cannot update apps because i do not have iOS what should i do?

    You are confusing iCloud storage (the storage plan you purchased) with the space on your iPhone.   To update over the air you need space on your iPhone.  The 13Gb are available storage space in iCloud.  The available space on your iPhone is shown in settings, general, usage.
    As modular says, the solution is to update by connecting your iPhone to the computer you normally sync with.

  • Recently changed my primary e-mailadress. When opening i-Tunes store in te left upper corner my changed adress is visible.However whwn I want to update apps on my i-Phone and / or i-Pad my old emaildress appears and I cannot log in on i-Tunes store.

    Why appears my old emailadress when I want to update apps on my i-Phone and / or i-Pad?

    Try tapping on your id at the bottom of the Featured tab in the App Store apps on your phone and iPad and log out of your account on them, and then log back in with the updated version of your account so as to 'refresh' the account on them

  • I received a 1st Gen IPad from a supplier as a gift to promote their products. They used their Apple account to load the apps.  I am not able to load my own apps because their apple user is the one that pops up. How can I change it to mine?

    I received a 1st Gen IPad from a supplier as a gift to promote their products. They used their Apple account to load the apps.  I am not able to load my own apps because their apple user is the one that pops up. How can I change it to mine?

    Set it up as new device, explained in this article, without using the backup afterwards:
    How to back up your data and set up as a new device

  • Can not Update App Because Never "Owned Major Version"  I never owned any version.  It just appeared and now I cannot get rid of it.

    I cannot delete it with the X because it was never on my phone in the first place.  It doesn't show up when I hook it up to Itunes.  And it doesn't show up on my ipad.  The app is MotionXGPS.  Is it a virus?  Thanks.

    Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
    Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
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  • Cannot update apps because user I'd wont change

    I can't update my apps because I can't change my apple ID. I installed most of the apps using an old apple I'd. Do you have to update using the ID you installed the app with?

    Do you have to update using the ID you installed the app with?
    Yes, that is the ID to which the apps are licensed. You cannot move the license to another ID. You would need to acquire the content new in the other ID.
    Why can't you use the old ID?

  • I had to create a new Apple ID but it won't let me update apps because my old account keeps showing up how do I stop that

    I had to create a new Apple ID but it won't let me update apps it keeps showing my old account how do I stop that from happening

    Apps are always associated with the AppleID that purchased them, you cannot use another AppleID with them,
    So in order to update them you must use the credentials that were used to purchase them.
    You can chnge the details (Name and Primary email) for an AppleID instead of creating a new one.
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • Trying to update APP on husbands iphone 4 and getting a message..*This Apple ID is only valid for purchases in the USA store. You will be switched to that Store..Try your puchased again.*...Nothing happens...We live in Sweden but use the USA Store.

    Trying to update APPS on the husbands iphone 4 and getting a message stating that these purchases are only allowed in the USA store..We live in Sweden but have an account USA...My phone works fine...Try to change account back to Sweden but it states that we have unwatched rentals...which we dont have..
    Confused...Suggestions?
    Thanks
    David

    You must have a separate Apple ID registered in the other store along with a valid bank-issued charge card in the other country, and a legal billing address in the other country.
    Sorry... But... You cannot use other countries itunes stores.
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country..
    iTunes Store Terms of Service
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE

  • Can't update apps because app world won't work

    I have like 8 app updates but I can't update them because app world isn't letting me sign in. It takes like 2 minutes to authenticate my sign in info and it says it can't do it and has to close app world because an error occured. 
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    I can't do like anything. Currently I'm trying to download the desktop manager so I can update app world since app world keeps crashing. Like I'm on the authenticating screen with my email and password and it sits on the authenticating screen for minutes until it says that app world expereienced an error and needs to close. And I can barely update any of my apps. 
    I'm seriously fed up with blackberry right now. 

  • I can't update apps because iphone 5 is asking for the password to a different itunes account

    In my settings under iTunes and App Store I am signed in with my iTunes account.
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    I've tried signing out and signing back in via Settings but it's still asking for my partner's password instead of mine.
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    the apps were orignially download with the old ID and are linked forever to that old ID.  You need ot delete the apps and if you want them you need to download with your currrent ID

  • HT201079 Buy app with acct X, then setup acct Y as shared and swithc a device to use acct Y. No you cannot update app because it was "purchased with a different account" even though they are shared

    Prior to Family Share we had devices sharing a common account for purchases
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    Well yes they were, but it is a shared account.
    Do we really need to un-install all apps, loosing any data, then reinstall using the shared account ?
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    How to turn your computer into a Virtual (Personal)Router.
    Our hotel the Grand Oasis Cancun provided internet for only 36 hours and you could only use it on one device which comes to my next option as using your Laptop as a Personal Router to broadcast WiFi to any devices near your computer. Our room was on the Second level of the Pyramid at Grand Oasis and I was able to access it while at the VIP lounge below our room. Before our supposedly free internet service ended.
    I attempted using the hotel next door since I was getting a good signal from the Omni Hotel. They offered complimentary 24hr internet access using your browser as a way to track your use. Once you find the signal of the Omni it will open your browser I used Google Chrome, after it opens you go threw a few simple steps and your ready.
    I learned that after the 24 hours are up all you have to do is disconnect from their network, just run Ccleaner(free program) then find the Signal of the hotel and you will be given another 24 hours. What Ccleaner(<--download there) does is clears anything attached to your browser ie cookies temp files etc. it cleans your browser history giving you a way of not paying for the hotel fee of internet and giving you free WiFi. this is only if you are next to the Omni hotel :).
    What you need to download to turn your computer into a hotspot need to say is this little easy to use program Virtual Router. Once it has download test at your home to make sure it works with you devices. This will work with Tablets, Phones and other computers that cant find the Omni WiFi signal. Your welcome. To use it, is simple. Open program>make a password>select WiFi and start VR.

  • HT5570 since updating my iphone to iOS7 I cannot update apps because I am unable to accept terms and coditions.

    Since updating to iOS7 on my iphone 4s, I am unable to update my apps. I am unable to accept the terms and conditions needed. I have laboriously turned all  the pages only to find no box to check to accept the terms. It will not send as an email as it offers. Has anyone had this happen and found a solution?

    Press and hold the power and home button until the apple logo shows up, when it restarts go and try to accept them. If it still doesn't work you can go to seetings>general>reset> and reset all settings it should be the first option. Alternately if you have a computer with itunes you can go there and try downloading an app it should ask you to accept terms and conditions there.

  • Cannot not update apps because app store is telling me to sign in account and/or my apple id is disabled

    I need help updating my apps in the app store but it would not allow me since it said i need to sign in (which i did multiple times) and/or my apple id is disabled. I tried to renew everything and still won't work. Any help??

    Well, time to check out what's going on with that disabled business.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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