Cannot update apps id is disabled why??

I cannot update my apps it says that my apple id is disabled please help.  I am able to log in to itunes store on my laptop why not my i pod touch

This is asked and answered very often. The forum search bar is on the right side of this page.
Try changing your password.
If this fails then contact itunes support:
http://www.apple.com/support/contact/

Similar Messages

  • HT203433 I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need

    I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need to do?

    You can write into support and ask for help reenabling the account through this link here:
    http://www.apple.com/support/itunes/contact/
    Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.

  • Cannot update apps downloaded with old Apple ID after changing ID

    My wife and I used to share my Apple ID on all mobile devices (iPhone 4S, iPad 2) and Mac so we could share contacts, calendar, purchases (apps & music).  My Apple ID was an inactive email address.  When I bought my iPhone 6 I decided to change Apple ID to a current email address and she created her own Apple ID for her iPhone 4S and iPad 2.  Figured we could still share data through Family Share.  Changed Apple IDs on all devices to the current ones.
    Now, she cannot update apps on her devices as she gets message that her apps were downloaded with another Apple ID.  It asks for password for that Apple ID (my old ID), and the passwords for my previous Apple ID and my new password don't work.  I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work.
    Also, is there a way to share contacts and calendar through Family Share or some other way.  We don't seem to be sharing any longer since making all these changes.  Why did I make the changes?  Because using the same Apple ID on all devices was causing me to get her text messages and vice versa, and other strange things after updating to iOS 8.
    I have iPhone 6, she has 4S and iPad 2.  Have a MacBook Pro circa mid-2010 running Yosemite, version 10.10.2.  Mobile devices run iOS 8.1.3
    obdoc54

    It is a good thing you made 2 separate Apple ID.
    I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work
    It's normal it didn't work because you are reinstalling apps (that are on the Mac) that were purchased/obtained from your Apple ID. She needs to reinstall them through the App Store on her device, using her Apple ID.
    share contacts and calendar through Family Share or some other way
    Calendars can be shared through iCloud (A)(without Family Sharing), or using the following method (B) used for the contacts.
    Contacts can neither be shared through iCloud or through Family Sharing.
    To get them synced: Get all of your wife's contact on your iOS device. (you can send them to your iOS device through iMessage)
    then go to your wife's iOS device: Settings --> Mail, Contacts, Calendar.
    From there, disable her iCloud contacts, then add YOUR iCloud account, and select only contacts (and calendar if you want the method (B)).
    This should answer all your questions.
    Cheers

  • I cannot update apps, after putting in password it automatically goes back like nothing happened.

    I cannot update apps,or order a new app. I put in my password and it automatically goes back to the beginning.

    Kelly...
    Try contacting Apple >  Apple - Support - iTunes Store - Contact Us
    Support links may help also...
    Apple - Support - Apple ID
    Frequently Asked Questions About Apple ID

  • TS1702 Cannot update apps

    Cannot update apps, shows I have updates, but can't update

    The update server is down; try this temporary workaround
    App Store>Purchased>Select "All"
    Note: Look out for apps that have the word "Update"
    http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg

  • Cannot update Apps on iPhone only Mac & iPad. I have new ID on latter. Cannot figure out how to change on iPhone.

    I cannot update apps on my iPhone. It has my old Apple ID. Fine on Mac & iPad they accept my new ID (automatically). Tried syncing iPhone with Mac. Didn't  work.

    To change the Apple ID on the iPhone go to Setttings > iTunes & App Store > then tap the Apple ID at the top and sign out.

  • Can download app BUT cannot update app on my 5s

    can download app BUT cannot update app on my 5s。when I updating it shows the ID, after i enter my password it doesn't work. The apps still shows update

    Check out your downloads and applications folders. Sometimes they get hidden.
    iTunes Store: Hiding and unhiding purchases

  • I need to change my ID on my iPad cannot update apps ID is changed with apple but not on iPad

    I have changed my ID with apple but cannot figure how to change it on my IPAD.  I have reset all and it didn't fix it..I have signed out and signed back in and it didn't fix it.  I cannot update apps because ID is different now what?

    Hi,
    Your post is in " iChat  " which is an App on Mac computers.
    You could be using an Apple ID in iCloud on the iPad or in Messages or in fact both.
    If it is an ID issued by Apple it may also be used in the mail app.
    We would need to know more before offering suggestions.
    9:20 PM      Wednesday; April 10, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • My iPad mini cannot update Apps via App Store about a week, Please help. thank you, Pete

    My iPad mini cannot update Apps for a week, please kindly help
    I try to sign out and sign in for my Apple ID. Also restart and soft reset but it did not resolved.
    Thank you
    Pete

    There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
    Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

  • I cannot update apps because i do not have iOS what should i do?

    I cannot update apps because i do not have iOS what should i do?

    You are confusing iCloud storage (the storage plan you purchased) with the space on your iPhone.   To update over the air you need space on your iPhone.  The 13Gb are available storage space in iCloud.  The available space on your iPhone is shown in settings, general, usage.
    As modular says, the solution is to update by connecting your iPhone to the computer you normally sync with.

  • I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?

    I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
    7. Tap "Change Country/Region"
    8. Select the country/region where you are located; re-select country/region even if it is correct
    9. Tap "Done".
    Note: If the change doesn't take effect, sign out of account and sign in again.

  • HT3529 I'm stuck in the canadian store after a trip to canada. Cannot update apps as it tells me to change store from canadian to usa.

    I'm stuck in the canadian store after a trip to canada. Cannot update apps as it tells me to change store from canadian to usa.

    You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • After upgrade to io7 i cannot update apps. I am in Denmark and the system looks in Netherlands.

    After update to ios7 on my ipad, i cannot update or access some apps as it thinks I am in the Netherlands. I hAve signed out of itunes and bAck in again. But that doesn't help. I am in Denmark and wish to update Danish apps.

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iLife/iWork applications into your Apple ID, do so.
    2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
    3. Click here, contact Apple, and wait for a response.
    4. Buy them.
    (116660)

  • I cannot update apps on ipod. Help please.

    So before, i already posted a question about this and i just figured out that it is my internet conection that has the problem, not the ipod.
    It seems that my internet connection or router settings has a problem connecting to my ipod or i don't know... Please help.
    Usually, when there is an app update, a number pops up beside the app store icon, right?
    And when you open the app store:
    WHEN THERE IS AN APP UPDATE - it displays all the apps that needs to be updated
    WHEN THERE'S NONE  - it displays, ALL APPS ARE UP TO DATE.
    My problem is...
    When i connect to the internet at school, it shows the updates or the all apps are up to date when i go to the app store updates tab.
    recently, i leave the update counter (the one beside the app store icon) until i get home so i can be sure there are apps that needs to be updated.
    When i'm home and connect to the internet. Open the app store >updates tab:
    WHEN THERE IS AN APP UPDATE - it keeps on loading.
    WHEN THERE'S NONE  - it keeps on loading.
    And when there's an update counter and i connect to the app store at home, it disappears.
    Please help.. i cannot update my apps on my ipod. There isn't any problem with my device. I just restored it and i started again from scratch. No pictures, music, just apps.
    HELP PLEASE. THANK YOU.

    Please help.. Thank you.

  • HELP WITH APPLE ID!! LOST PREVIOUS ACCOUNT TO NEW ONE, AND CANNOT UPDATE APPS!! WAS ALSO CHARGED £2 TO VERIFY CARD!! iPOD TOUCH NOT LINKED TO NEW ACCOUNT

    I started my first Apple ID a few years back, at which point Google hadn't changed their email addresses from '@googlemail.com' to 'gmail.com'. So when this option became available, I decided to change my email to '[email protected]', instead of the older and more tedious to write '@googlemail.com'. There were no problems, everything worked as expected.
    I've recently changed my password everywhere, and one of the places was my Apple ID. I was taken to the site: "https://appleid.apple.com" where I found the 'Manage my account' link. I successfully changed my password.
    The 'Apple ID and Primary Email Address' caught my eye. It had always frustrated me that my Apple ID was the "old" email address from Google... and previous attempts to change this proved unsuccessful. It always stated that the (newer) '[email protected]' was already in use, which I put down to it being the same Google account. But this time it seemed to work. I received an email saying "Welcome to the iTunes Store", and since then I've had non-stop problems.
    At first I though that the only problem was going to be that I couldn't download/update apps on my iPod touch, or download anything on the iPod's 'iTunes' store. I've managed to link my new account with the iPod so that I can download new apps on it, but every time I go to update an app, it automatically assumes that the Apple ID is my old account: '[email protected]'. I thought that this would be fine, just a minor inconvenience, that I could go to my computer, update the apps there, then sync the iPod and everything would be dandy.
    I looked around and found myself at the IFORGOT site of Apple's. I've tried having an email sent to the 'older' Apple ID '[email protected]', but no email has come through, and I also tried the other option of answering security questions... the first thing it asks is your date of birth, and as far as I know, I only have one of those. However, it told me my DOB was incorrect. My old account no longer seems to exist!!
    I tried updating the apps on my computer for the first time today, went to the 'Apps' tab on the left of iTunes and clicked the link saying '131 Updates Available'. This took me to the iTunes store as always, but when it had finished loading, it read: "No updates are currently available. To check for updates for another Apple ID, sign in with that Apple ID."
    Because all of the apps I downloaded were on my old Apple account, none of them exist as far as my new account is concerned. My old account no longer exists, so I have no option to sign in to that and update them. My collection of apps is far too large for me to even consider just downloading them all again! As well as apps not existing, my iPod touch is not linked to my new Account. I understand I could restore my it so that it would then be linked to it, but actually, I don't want to have to arrange the homescreen again, and re-connect to all the WiFi connections I've already made. Those are all saved in the backup that is updated when it is synchronised.
    Someone please help!! I don't know what to do, and I don't know how to get hold of Apple!!
    Thanks for reading.

    That is way too much to read.
    Why did you start a new account?
    You apps and other purchases will always be tied to the accoutn from which they were purchased.  You will have to update them using the user id and password on the accoutn from which they were purchased.
    The charge was very likley a authorization hold and will be removed.
    iTunes Store & Mac App Store: About credit-card authorization holds
    You can click "Support " at the top of this page, hen click the link under "Contact Us' if you need to contact itunes support.

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