Cannot update apps. It keeps asking for an old email address and password and I can't seem to get rid of it.
I have everything running fine on my laptop with my new email address and password, but after using the sync feature, it still won't update the old apps on my iPad without using the old email.
That is how it is supposed to work. Apps and purchased content are always tied to the Apple ID that you bought it with. You will have to continue to use the old ID and password in order to update those apps.
You can sign in and out of the accounts in Settings>Store>Apple ID as needed.
Similar Messages
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Since 8.3 iOS update my iPad keeps asking my old iTunes password for an account I've disabled as my e-mail got hacked. As a result I can't update any of my apps ( I'm missing out on hay day)
Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?
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MMy iPad need me to approve a few updates. But it keep asking me for my old account information that I just don't remember, how I get it to ask for password for the current account
You need to delete and redownload all of the applications associated with the old Apple ID.
(117093) -
Cannot do updates keeps asking for Apple ID after putting your password in it keeps telling you your Apple ID is incorrect even after reset new password.
Did you go to Settings>iTunes and App Store and sign out and then sign in with the new password?
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I have two apple id's and one I cannot remember the password so I made a new one but to update my apps it still asks for the old password... How do I update my apps?
All content and data is forever associated with the Apple ID you used to download it. You should have reset the password for the original I'd.
I forgot.apple.com -
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved! -
Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?
The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4
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I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id.
Is there a way to change my old app to my new id so that i dont have to use my old id?There is no other way you can do now. Actually, you don't need to create a new Apple ID account, you can change the Apple ID from old email account to other email accout easily by all the steps below.
1, Open iTunes > iTunes Store > log in old Apple ID > Click on your apple ID on the right hand side on top > choose account > Apple ID > Edit
As long as you only change your Apple ID, then all the old apps are still under your new email account as well as you can keep downloading new apps. -
Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split up and now im trying to get all my apps and info onto my new laptop with a new account but it keeps asking me for the old apple ID which she is still using and she changed the password. i tried backing it up but still nohing. When i try to back up purchased items being apps etc its keeps asking for the old one. help
See Recover your iTunes library from your iPod or iOS device. But you'll still need the password.
Once you have the computer authorized to use the account she could change the password again to stop you buying apps on her card (assuming it's not on yours!). It would lock you out of upgrading them too but they should work unless she uses the deathorize all feature.
It depends on how amicable the split is...
tt2 -
I recently changed my apple ID to my new email address. On my iPhone 4 I am trying to update apps and it asks me for my apple ID password for my old email address. How do I change to my new email address?
Did you change the Apple ID primary email to another email address or did you create a whole new Apple ID?
Go to settings>itunes & app store and if it shows your old apple id at the top then tap on it then sign out and then sign in with your new apple id email. -
I had to change my Icloud ID and Passworrd recently through my Iphone.. I also have Icloud linked to Windows Outlook 2010 on my computer. Outlook keeps asking for my old ID and password on the computer. How do I change the information in Outlook so I can link back up. Thanks for any help you can give.
VFRIOHello vfrio,
Welcome to the Apple Support Communities!
It sounds like you edited your existing Apple ID to a new email address and changed the password as well. To change this on your computer, you will need to sign out of the old account and into the new Apple ID in iCloud for Windows. Please use the attached article as a further reference.
What to do after you change your Apple ID email address or password - Apple Support
Windows PC
Open iCloud for Windows and click Sign Out.
If you're signed out, sign in with your updated Apple ID or password. The data in iCloud will automatically appear on your device after you sign in.
If you're signed in with your previous Apple ID:
Click Sign Out. Depending on what iCloud options are turned on, you'll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
Sign in with your updated Apple ID or password.
Have a great day,
Joe -
When trying to download Apps, ipad keeps asking for password. Correct password given but has no effect and box requesting password input appears again.
Try downloading something in the iTunes app on the iPad and see if that gets you out of the password loop that you are stuck in.
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When trying to install an app it keeps asking for security questions seems wierd
When trying to install an app it keeps asking for security questions seems wierd
All fixed u have to set up the questions still no credit card info reqd so that's good
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How do I get Creative Cloud.app to stop asking me for my old email address ?
How do I get Creative Cloud.app to stop asking me for my old email address that I do not have access to? I have reinstalled it several times and it stills asks for it! I spent several hours on Chat and my help specialist logged off before I had an answer to this issue. I'd prefer not to delete all of my files and apps associated with the CC suite. But I cannot update my apps without the panel letting me log in
OKay I finally found the answer- for some convoluted reason, you need to sign out from with an app from the help menu- Why is there not an option to signet on the app Panel?
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Please help! I am trying to change my Apple Id that used to be my mother to Mine- Every time i have it changed and i go and try and do an update it continues to ask for her old password. I really need help with this!
Phil0124 wrote:
Apps downloaded with an Apple ID are forever tied to that Apple ID and will always require it to update.
The only way around this is to delete the apps that require the other Apple ID and download them again with yours.
Or simply log out of iTunes & App stores then log in with updated AppleID.
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