Cannot update apps, keeps saying my security code is wrong when I know it's not
Why can't I update or download apps on my iPhone? It keeps telling me my security code is wrong when I know it's correct. It's the same card I used to download the apps to begin with.(and yes, it's a good card)
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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HT201303 my itunes keeps saying my security code is wrong on my visa and its not
my itunes acount keeps saying my security code is wrong on my visa but its not
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
when opening a new account for my friend so we can both have itunes accounts on my laptop, it keeps saying im entering the wrong security code,,,,,when i am not what is the problem here can anyone help?!?!?????
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT201303 Why does is keep saying my security code is incorrect when it is not?
Why does is keep saying my security code is incorrect when it is not?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT1688 It keeps saying my security code is wrong but its not
It keeps saying my security code is wrong but its not
If the security code or anything else is rejected the rejection comes from your card issuer. Apple is just passing the message along. So you need to contact the issuer.
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I am trying to download a movie and it says security code is wrong, when I know for sure it is right.
Welcome to the Apple Community.
Credit card security code or postcode issues. -
HT1918 keeps saying my security code is wrong
I keep putting different credit cards and its telling me that all cards security codes are wrong when im clearly looking at the card in hand, which is my bank card i use daily. Cant update or download nay apps because of this
Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records
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Why does my app store keep saying that my security code is invalid when it's not??!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
My Iphone4 wont let me purchase apps. Says my security code on Credit Card is invalid but its not.
My Iphone 4 will not let me purchase apps. Its says that I have an unresolved balance. My credit card is on file but it says that the security code is invalid. I have tried changing my address to be more specific, but nothing works. I know my credit card number is correct and that the security code is valid. I do not know how to resolve the situation. If someone has experienced this before and knows how to fix it you help would be greatly appreciated. Thank you.
Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I've been trying to update my apps but it keeps asking for my billing info so i retype everything and it keeps saying my security code is invalid when i know its not. It is same card they had on file before and the same security code but now it wont take it and i cant update anything. HELP!
If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank. -
keeps saying my security code is invalid when its not!!!!
Hi...
Try this support article > iTunes Store: My credit card's security code or zip code does not match my bank's records -
Iam trying to change my credit card information on my account and it keeps saying my security code is wrong, but I keep typing ti correctly, how so i fix this so i can update my account?
This is rediculous. Nobody on these forums are any help. There are tons of people who are having this problem and Apple is doing nothing. Personally my card just up and stopped working the other day. It works every where else but iTunes. I think this is what Anita is trying to say.
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I cannot download apps it keeps saying my security code is invalid and it is not!!! I REALLY need help
If the App Store doesn't recognize your password, you should try to log into iTunes on your PC and make sure your password still works. If it doen't work there you may have been hacked and you will need to get in touch with Apple directly.
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MY iPhone won't let me download apps, it says I need to sign in and verify account payment options. Even for a free app and then it says my security code is wrong on my credit card! Ugh!! Help please!
Did you ever get this fixed? I started getting this same message yesterday when changing my card to a debit card that I had used previosuly for years. My last purchase was Saturday morning. Creating a new account results in the same message no matter whar card I try. They must flag accounts by computer ID for this to be happening.
I got a message stating that my problem has been handed to a senior advisor. I hate this wait especialy since I have had my account since 2003. -
When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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