Cannot update because firefox never gets beyond the "Downloading Firefox" box, the one with "Hide" button in the lower left corner.
the "Software Update" box shows "Downloading Firefox" the blue strip runs across the box in the area that is immediately above, "Connecting to the update server..." I have let it run for over an hour a couple of times - it never gets beyond this step.
If you have problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Similar Messages
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Help me, please. I uninstalled old iTunes because of troubleshootings. I have downloaded and installed new one. Now it says: The file "iTunes Liberary.itl" cannot be read because it was created by a newer version of iTunes." What can I do?
Hello Bebyida,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
http://www.apple.com/itunes/download/
Best of luck,
Mario -
Firefox fails to open, now that it has been partially updated. Initially, it asked to replace the old firefox, which then proceeded to the next step when this appears: "cannot update because 'libsmime3.dylib' is in use". I have quit all applications and restarted, trying to run the install again as the first thing when the computer comes up. Mac version is OS X 10.5.8.
Firefox is already running but is not responding
* https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Profile in use
* http://kb.mozillazine.org/Profile_in_use
The program must close to allow a previous installation attempt to complete
* https://support.mozilla.com/en-US/kb/The%20program%20must%20close%20to%20allow%20a%20previous%20installation%20attempt%20to%20complete
Check and tell if its working. -
windows live calendar has become intermittent. by that I mean that when I push calendar icon when on hotmail email page it sometimes does not go to the calendar. it says "server not found" and "done" in lower left corner of page
== URL of affected sites ==
http://co107w.col107.mail.live.com/default.aspx?n=1384606883
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4Sometimes this is caused by a screen protector on the phone. I have no idea how it happens, but I have read of people having the same problem and they got it to go away by removing or replacing the screen proctector.
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This only occurs when I first open Firefox. Using tabs once I am down to one window does not open a new window.
Do you have both those pages set as your Homepages?
[http://support.mozilla.com/en-US/kb/How+to+set+the+home+page] -
I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state. I have tried signing out/in of my account, rebooting and removing/re-installing the apps. This started shortly after going to iOS 5 but I am not certain if that is related. All updates that I try now are stuck in "waiting". I also tried removing the apps and then installing via iTunes desktop sync with no improvement. The only thing that I have not tried so far is a restore to a prior iPhone backup. I have not been able to find anything to indciate what the updates on waiting on. There is plenty of space on the iPhone (16gb available). Any suggestions on what to try next?
Hello there, Missy.
First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
1. From the Home screen, tap the iTunes app.
2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
3. Enter your account name and password if prompted.
4. Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?
dedonred wrote:
"iPod cannot update because it contains files that are used by another application.
It means that nano was used on a third-party software or synced from different computer to sync music. Does that nano show in iTunes? If yes, then restore completely. If not, then you may need to head to Apple Store and see what they can do. -
When I sync my Iphone4 on Itunes I get a message saying that some apps (eg Find Friends) cannot update because its not compatible with my phone.
I also am not able to up/download mail even though my Provider is adamant the setting are correct...
IOS 7.1.2
would appreciate help with these issues :-)However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
I downloaded Firefox 3.6. It asks me if I want tot save it. I enter save. Then it goes to the introduction to the features of Firefox. How do I go beyond that. Also, if I leave the site, ie-get off the internet, then get back on later, the website again asks me if I want to download and save Firefox 3.6.
After you download '''Firefox Setup 3.6.3.exe''', you must double click on this file. Usually, you can find this either on your desktop or in your Downloads folder.
Your Downloads folder is located inside Documents. -
I am trying to add tracks which I have on my itunes library on my pc to my ipad. I have done this manually but the status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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Hi,
Ive moved my iphoto library to an external drive and it seems to be working fine launches from the external drive etc,
I then updated iphoto to iphoto 11 and then attempted to update to the current version either 9.3 or 9.4 i dont recall - whatever the updated version is.
I get a message that tells me that it cannot update because "file is not in original location"
Im not sure which file or which location is being referred to here.
im sure ive done something but cant seem to recall what that might have been...
im a little puzzled though since it still launches etc.
any help would be appreciated. (2007 imac)
thx"file is not in original location"
Is that the exact error message? When do you get this error? will your iPhoto library work properly withou the update?
LN -
mail account cannot update because home directory is full. But I can not get into mail without freezing. Is there a back door entry?
Do you mean that your startup disk is full?
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I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..
I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it. -
I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can’t open the application “Install Adobe Photoshop® 6.0” because it may be damaged or incomplete".
Does anyone know how to fix this problem?you probably have an incomplete/corrupt download.
to confirm check the file size against the expected file size.
then re-download perhaps with a different browser.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi everybody, I need help.
I requested an unlock from T-mobile UK 1.5M ago, and after the restore I got the message that my iphones carrier setttings were updated successfully, but never get the message that it's unlocked. And it still doesn't support nay other SIM. What am I doing wrong? How do I get it unlocked?
Thanks in advance for adviceDid you restore the phone as a new device when you did the restore/unlock, or did you restore it from an existing backup? I have found that when unlocking an iPhone on the AT&T network, you don't get the message that the unlock was successful if you don't restore as a new device. The unlock still works, you just don't get the message. Perhaps it is not carrier specific for this behavior.
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