Cannot update Creative Cloud desktop Error Code: 204

I have tried for 5 days to update my Creative Cloud desktop manager, but it only gets 2% into update and fails each time. Message says There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204) Get help
The "Get Help" leads me to adobe forums with other people having this problem with no solutions other than 'Chat with an expert' which I've been trying to find on this site. I don't need tutorials, I've quit the CC desktop app several times, restarted the computer several times, the Preferences option under CC desktop is greyed out and can't access.
I can't update any other adobe product until this nuisance of a CC Desktop can get updated.
Any ideas? Untinstall and reinstall? If I uninstall the CC desktop will it magically break some mystical link with all my other CC 2014 programs?
Thanks in advance.

Thanks for the link, Jeff. Even though error code 204 wasn't listed, everything around points to the download being corrupted/stalled/stopped. Was talking with an IT guy here and are exploring our firewall settings and securities. From your link I found the document "Creative Cloud for enterprise - Network Endpoints file" and have forwarded it to our IT dept to review.

Similar Messages

Failed to install Creative Cloud desktop error code 1 Windows 8.1

I just recently tried to begin a trial of creative cloud in order to get access to photoshop. I really need photoshop for my school because of how powerful it is and the tools is offers. A couple weeks ago I tried to download and install creative cloud for windows 8 64-bit, and the download begins, but once it reaches around 50%, it raises an error message saying "We've encountered the following issues: Creative Cloud desktop failed to install (error code 1)". I was having problems with the internet at the time so I just naturally assumed it was the cause. So I went ahead and gave it a couple of days before I tried again. When I tried again I received the same error message at the same time. I continued to look around for a solution and trying it everyday but I have had absolutely no luck with it, and honestly am getting quite frustrated with it. I have looked everywhere for a solution, I tried the adobe clenup tool, I have checked to make sure I don't have any previous versions of adobe products on my computer, and even tried installing it as an admin in safe mode, and still nothing. I have no idea what to do next, but I know that I have to get ahold of photoshop, one way or another, and it must have the professional tools included in the creative cloud edition. Please tell me there is a simple solution and I have been blind this entire time. If there is no solution, can someone direct me to another software similar to photoshop that has access to the plug-in dDo? (I am in game development and have heard how powerful dDo is and have been dying to use it. I have also been anxious to get photoshop, but it doesn't appear to be possible without the creative cloud desktop app).

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. W

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. What shall I do?

Alauda_positos I would recommend reviewing your installation log files to determine the exact directory which the installer is unable to access. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors discovered to this discussion.
For information on how to adjust file permissions please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

Cannot update creative cloud?

I installed photoshop CC and illustrator CC before. So I wanted to launch creative cloud to install acrobat. So I opened application manager. It asked me to update it instantly. I press update and it download the update on its own.
After waiting for some times, it prompt a pop-up saying "cannot update Creative Cloud'. WTH is going on?
So I press update on the right hand side. It asked me if I allow change on the computer.
Encounter problem finally:
p.s. Windows 7, 64 bits

The error changes to this one when I update Creative Cloud today

I have problems with the 'installation of creative cloud. Error Code: 205

I have problems with the 'installation of creative cloud. Error Code: 205 What can I do to fix this?

Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

When installing Adobe Creativ Cloud, gives error code: 205! Why? Have downloaded numerous times. Dmg!

When installing Adobe Creativ Cloud, gives error code: 205! Why? Have downloaded numerous times. Dmg!

Colegio Oswald please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 205.

"Updating Creative Cloud desktop" hung -- now what?

Was prompted this morning to update Creative Cloud desktop app (Window 7). Accepted and waited, then, when prompted, allowed installer to run as administrator. The green progress bar has been stuck at nearly done for about 30 minutes. I tried shutting down every other obvious running program to no avail. When I started the update, Google Chrome was open along with a couple of local apps.
Can I safely kill the "Adobe Installer" program with Windows Task Manager and then install the desktop app from the new copy of CreativeCloudSup-Up.exe file I downloaded this morning? Do I need to reboot before installing?
Edited to add the following:
No other Adobe apps (e.g., PS, LR, Reader) were running when I started the update.
Edit: corrected spelling
Thanks,
-- Sam

When I tried to kill the installed via Windows Task Manager, I was told that the program was waiting for input from me but there was no prompt so I killed the process mercilessly. When I tried to uninstall the application, I was told that another copy of it was running somewhere in memory. So I rebooted, uninstalled the app, installed afresh from this morning's "CreativeCloudSet_up.exe" file, logged in to my Adobe account, and all seems well.
Was not thrilled with the experience but, hey, it's working now.
-- Sam

Updating Creative Cloud desktop app "failed to update.(Error code: 50)"

I'm attempting to update my Creative Cloud desktop app, but I keep getting this message "failed to update.(Error code: 50)". Any ideas on how I can complete the update? I'm using Win7 pro.

Clemaster83 please try utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to update the Creative Cloud Desktop application.

Illustrator CC2014 and Update Creative Cloud Desktop App

Hi,
I am using the Creative Cloud Student edition on Windows 8.1. Right now I have some problems with Illustrator and the Desktop App itself, however I absolutely need it to work right now for University. I try to explain the problem as clear as I can, I hope you can help me!
First, the problem I have with Illustrator: I installed the newest version (CC2014) a couple of weeks ago. It all worked fine at first. After some time, when opening the application, I got a message saying it can't be opened and that I should go to the .exe file and operate it as Administrator. When I clicked okay, Illustrator opened without me doing what I was told.. This kept going on for a couple of days until now. I cannot open it anymore, a message appears saying: The localized source files for this application could not be loaded. Fix this application or reinstall. Then try again. .The problem is, I cannot fix or reinstall the application, I can't even uninstall it (It says there were problems and not everything was uninstalled..) Now I don't know what to do?
Second, I cannot update my creative cloud desktop app. It says: Creative Cloud desktop could not be updated. Error Code: 50. I have searched for that error code, but could not find any explanation.
I would be very happy for your help!
Thank you in advance!

First, to uninstall and reinstall
-using the cleaner after uninstalling and before reinstalling may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Cannot install Creative Cloud desktop app. It just freezes at a certain point.

I have a brand new machine running Windows 8.1. I don't know much about specs, so if you need more information on my setup, please tell me where to find it.
I cannot install the Creative Cloud desktop app. It just freezes at a certain point. I had this problem many months ago. I had a chat with someone from Adobe, and they had no clue what it was. I then called in and the phone was basically passed around from person to person trying to figure out what the issue was. They took over my screen, they tried all of the stuff that I read in the forums. Eventually I asked for the highest up person in the office and that person found a workaround that has been working for all these months.
However, now that I tried to update the Creative Cloud desktop app, the update froze around 40-50% each time, so I uninstalled the Creative Cloud desktop app, then tried to reinstall it. Now I have the same problem that I had many months ago where when I double click on CreativeCloudSet-Up, and it says it's downloading, it freezes very early on and just sits there. No error message, just sits there forever until I kill the process. I can't even cancel it properly.
I have very slow internet. I don't know if that has anything to do with it, but I've been downloading all the CC apps directly from the internet, but since I'm paying nearly $60 a month, I'd really like to have the CC desktop app. I'm sick of downloading each update manually off of websites.
I have read every thread, empty or packed full of replies, and none of the suggestions seem to help me. Maybe I don't know what I'm doing, but I really don't think that paying $60 a month should require me to fiddle with a bunch of files and cleaners, etc. I can't believe this problem has not been solved yet.
Could it have something to do with my computer? Or is my internet provider blocking something from Adobe? I have no idea and I'm honestly so frustrated. I come home from work everyday and spend the rest of the night trying to fix this issue, and I'm sick of it. I won't call in again, since it was a disaster last time. I was on the line for over 4 hours, and they still didn't properly solve the problem.
I am 100% desperate and tired of this.

Nothing? Is there no solution to my problem? Do I have no other option other than to cancel my subscription? Pirating Adobe's software would cause me a lot less hassle than this, and that's not the way it should be.

Cannot Open Creative Cloud desktop

Hi
I installed the newest version of Adobe Creative Cloud on my Mac with Yosemite. I double clicked on the app and an icon of CC showed up in the status bar for a second before it disappeared by itself.
Here is the log
04/24/15 15:03:01:389 | [INFO] | 79772 | ACCC | C3App | ApplicationContext | | C3App | 334922 | ************************* START Adobe Creative Cloud. Version: 2.0.0.74 *************************
04/24/15 15:03:01:393 | [INFO] | 79772 | ACCC | Core | AsyncMessageProcessor | | Core | 334922 | AsyncMessageProcessorMac initialized...
04/24/15 15:03:01:393 | [INFO] | 79772 | ACCC | Core | AsyncMessageProcessor | | Core | 334922 | AsyncMessageProcessorMac Message Queue initialized...
04/24/15 15:03:01:401 | [INFO] | 79772 | ACCC | Core | AppletManager | | Core | 334922 | Loading PIM library from path: /Library/Application Support/Adobe/Adobe Desktop Common/Core/AdobePIM.dylib
04/24/15 15:03:01:403 | [INFO] | 79772 | ACCC | Core | AppletManager | | Core | 334922 | Querying applet database
04/24/15 15:03:01:412 | [INFO] | 79772 | ACCC | Core | AppletManager | | Core | 334922 | Registering Applets...
04/24/15 15:03:01:419 | [INFO] | 79772 | ACCC | Core | AppletManager | | Core | 334922 | Registering Applets...
04/24/15 15:03:01:422 | [INFO] | 79772 | ACCC | Core | AppletManager | | Core | 334922 | Identifying applet relationships...
04/24/15 15:03:01:427 | [INFO] | 79772 | ACCC | Core | AppletManager | | Core | 334922 | Identifying applet relationships...
04/24/15 15:03:01:431 | [INFO] | 79772 | ACCC | Core | Applet | | Core | 334922 | Loading Applet - CmdCntr_CoreExt for InstanceID - CoreInstance
************************* START Adobe Creative Cloud. Version: 2.0.0.74 *************************
04/24/15 15:17:45:681 | [INFO] | 53375 | ACCC | Core | AsyncMessageProcessor | | Core | 350364 | AsyncMessageProcessorMac initialized...
04/24/15 15:17:45:681 | [INFO] | 53375 | ACCC | Core | AsyncMessageProcessor | | Core | 350364 | AsyncMessageProcessorMac Message Queue initialized...
04/24/15 15:17:45:689 | [INFO] | 53375 | ACCC | Core | AppletManager | | Core | 350364 | Loading PIM library from path: /Library/Application Support/Adobe/Adobe Desktop Common/Core/AdobePIM.dylib
04/24/15 15:17:45:691 | [INFO] | 53375 | ACCC | Core | AppletManager | | Core | 350364 | Querying applet database
04/24/15 15:17:45:698 | [INFO] | 53375 | ACCC | Core | AppletManager | | Core | 350364 | Registering Applets...
04/24/15 15:17:45:705 | [INFO] | 53375 | ACCC | Core | AppletManager | | Core | 350364 | Registering Applets...
04/24/15 15:17:45:708 | [INFO] | 53375 | ACCC | Core | AppletManager | | Core | 350364 | Identifying applet relationships...
04/24/15 15:17:45:713 | [INFO] | 53375 | ACCC | Core | AppletManager | | Core | 350364 | Identifying applet relationships...
04/24/15 15:17:45:717 | [INFO] | 53375 | ACCC | Core | Applet | | Core | 350364 | Loading Applet - CmdCntr_CoreExt for InstanceID - CoreInstance
04/24/15 15:17:45:813 | [INFO] | 53375 | ACCC | VulcanWrapper | VulcanInterface | | VulcanWrapper | 350386 | Received RefreshEndPoints callback:
04/24/15 15:17:45:860 | [INFO] | 53375 | ACCC | Core | Applet | | Core | 350364 | Loading Applet - C3Prefs_CoreExt for InstanceID - CoreInstance
04/24/15 15:17:45:863 | [INFO] | 53375 | ACCC | C3PrefsCoreExt | | | C3PrefsCoreExt | 350364 | Initialize called: <?xml version="1.0" encoding="UTF-8" standalone="no"?>
<CommandLineArguments ApplicationID="ACCC" IsServiceInstance="0">
    <appletID>C3Prefs_CoreExt</appletID>
    <appletVersion>1.0</appletVersion>
    <appletInstanceID>CoreInstance</appletInstanceID>
    <appletDIR>/Library/Application Support/Adobe/Adobe Desktop Common/CoreExt</appletDIR>
</CommandLineArguments>
04/24/15 15:17:45:863 | [INFO] | 53375 | ACCC | Core | Applet | | Core | 350364 | Loading Applet - LocManager_CoreExt for InstanceID - CoreInstance
04/24/15 15:17:45:865 | [INFO] | 53375 | ACCC | LocalizationManager | | | LocalizationManager | 350364 | LocalizationManager Initialized
04/24/15 15:17:45:866 | [INFO] | 53375 | ACCC | Core | Applet | | Core | 350364 | Loading Applet - Analytics_CoreExt for InstanceID - CoreInstance
04/24/15 15:17:45:867 | [INFO] | 53375 | ACCC | ACE | ACE | | ACE | 350364 | ACE Initialized
04/24/15 15:17:45:868 | [INFO] | 53375 | ACCC | C3PrefsCoreExt | C3PrefsMessageProcessor | | C3PrefsCoreExt | 350364 | Inside GetLocalConfigXmlPath
04/24/15 15:17:45:879 | [WARN] | 53375 | ACCC | C3PrefsCoreExt | | | C3PrefsCoreExt | 350364 | Could not initialize C3Config sig file as XML data
04/24/15 15:17:45:879 | [INFO] | 53375 | ACCC | ACE | | | ACE | 350364 | ETS environment is: 7
04/24/15 15:17:45:880 | [INFO] | 53375 | ACCC | ACE | | | ACE | 350364 | OS Bitness is: 64
04/24/15 15:17:45:937 | [INFO] | 53375 | ACCC | C3App | LocalizationManager | | C3App | 350364 | Dictionary Path: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/Resources/Dictionary/en_US/stringTable.zdct
04/24/15 15:17:45:937 | [INFO] | 53375 | ACCC | C3App | LocalizationManager | | C3App | 350364 | Dictionary reading successful.
04/24/15 15:17:45:949 | [INFO] | 53375 | ACCC | Core | Applet | | Core | 350364 | Loading Applet - HEX_UIX for InstanceID - UIXInstance
04/24/15 15:17:45:961 | [INFO] | 53375 | ACCC | HEX | | | HEX | 350364 | Initialize called: <?xml version="1.0" encoding="UTF-8" standalone="no"?>
<CommandLineArguments ApplicationID="" IsServiceInstance="">
    <appletID>HEX_UIX</appletID>
    <appletVersion>1.0</appletVersion>
    <appletInstanceID>UIXInstance</appletInstanceID>
    <appletDIR>/Library/Application Support/Adobe/Adobe Desktop Common/HEX</appletDIR>
</CommandLineArguments>
04/24/15 15:17:45:970 | [INFO] | 53375 | ACCC | Core | Applet | | Core | 350364 | Loading Applet - C3Container_UINative for InstanceID - 45B7FE4B-E78C-4273-8CA2-B3BA3D5464D0
04/24/15 15:17:46:064 | [INFO] | 53375 | ACCC | c3containerUI | UIManager | | c3containerUI | 350364 | CreateView
04/24/15 15:17:46:095 | [INFO] | 53375 | ACCC | c3containerUI | UIManager | | c3containerUI | 350364 | Load UICore & UIMain
04/24/15 15:17:46:095 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:096 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:097 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:097 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside loadEventBindings
04/24/15 15:17:46:097 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from loadEventBindings: 1
04/24/15 15:17:46:097 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside loadPropertyBindings
04/24/15 15:17:46:098 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside registerPropertyBindingsWithCore
04/24/15 15:17:46:098 | [WARN] | 53375 | ACCC | Core | CoreCommandHandler | | Core | 350364 | No property specified in RegisterProperties xml data
04/24/15 15:17:46:098 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from registerPropertyBindingsWithCore
04/24/15 15:17:46:098 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from loadPropertyBindings: 1
04/24/15 15:17:46:099 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:099 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside loadEventBindings
04/24/15 15:17:46:099 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from loadEventBindings: 1
04/24/15 15:17:46:100 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside loadPropertyBindings
04/24/15 15:17:46:100 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside registerPropertyBindingsWithCore
04/24/15 15:17:46:100 | [WARN] | 53375 | ACCC | Core | CoreCommandHandler | | Core | 350364 | No property specified in RegisterProperties xml data
04/24/15 15:17:46:100 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from registerPropertyBindingsWithCore
04/24/15 15:17:46:100 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from loadPropertyBindings: 1
04/24/15 15:17:46:101 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:102 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:102 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:103 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside loadEventBindings
04/24/15 15:17:46:103 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from loadEventBindings: 1
04/24/15 15:17:46:103 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside loadPropertyBindings
04/24/15 15:17:46:104 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | propertyBindings Node not present in XML
04/24/15 15:17:46:104 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside registerPropertyBindingsWithCore
04/24/15 15:17:46:104 | [WARN] | 53375 | ACCC | Core | CoreCommandHandler | | Core | 350364 | No property specified in RegisterProperties xml data
04/24/15 15:17:46:104 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from registerPropertyBindingsWithCore
04/24/15 15:17:46:104 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Return from loadPropertyBindings: 0
04/24/15 15:17:46:105 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:105 | [INFO] | 53375 | ACCC | HEX | HEX | | HEX | 350364 | Inside LoadBindings
04/24/15 15:17:46:108 | [INFO] | 53375 | ACCC | LocalizationManager | | | LocalizationManager | 350364 | Inside GetLocaleForApplet
04/24/15 15:17:46:113 | [INFO] | 53375 | ACCC | c3containerUI | UIManager | | c3containerUI | 350364 | View Created
04/24/15 15:17:46:119 | [INFO] | 53375 | ACCC | VulcanWrapper | VulcanInterface | | VulcanWrapper | 350386 | Received RefreshEndPoints callback:
04/24/15 15:17:46:131 | [WARN] | 53375 | ACCC | VulcanWrapper | VulcanInterface | | VulcanWrapper | 350379 | Could not get ADCS endpoint, ignoring message !
It just stops here and nothing more

As you had logged in to Root account , follow below steps and check.
1)
Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
2)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
3)
Trash Adobe Creative Cloud from Applications well.
4)
1) Right click on Finder icon and select "Go-ToFolder " option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater and OOBE.
5)
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
6)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…
7)
Click on the below link and download and install Adobe Application Manager.
http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager8.0_all.dmg
Once the installation is completed , the install box will disappear, '
Then open Applications folder and locate Adobe Application Manager icon and double click on it.
It will start update process and gets update to Creative Cloud desktop app.

Creative Cloud desktop error installing and won't download apps

I've downloaded the creative cloud desktop but when I try and go to the apps tab it says there is an error and I need to instal the creative cloud. I've uninstalled and tried again with no avail.
Any ideas?

Hi Paigeleec,
Please use the following Kb article and suggest if this was able to resolve your concerns or not.
Error downloading and installing Creative Cloud application
Cheers,
Kartikay Sharma

Cannot update the Extension Manager - Error Code: U44M1P7

Hi guys,
I'm trying since some weeks to update my Adobe CS but I'm getting this Error Message:
Extension Manager 6.0.7 Update
Installation failed. Error Code: U44M1P7
I have checked the FAQs already but didn't find any hint.
I would be glad if anyone could give me some help.
Thanks!
Matt

Hi robdeluxe_de,
Follow steps mention in given link:- http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
Lets us know if you need further help.
Sarika

Issue when updating Creative Cloud Desktop

When I try to update the Creative Cloud Desktop I get the following message:
"We've encountered the following issues: Creative Cloud desktop failed to install"
What do I need to do?

Hi,
I'm having the same problem but haven't found anything that solves it on the existing posts.
I've just bought a brand new Macbook Pro 15" and transferred ALL my data from my old Macbook Pro 17" using my Time Machine. Both Macs are running Mavericks but Illustrator doesn't function properly. Obviously I need to use Crative Cloud Desktop to reinstall Illustrator but every time I attempt to install I get the same message... "We've encountered the following issues: Creative Cloud desktop failed to install". Oh and I have a Creative Team subscription.
Please don't just point me in the direction of the other threads on here. I've either tried them or don;t follow them because what they describe doesn't appear at my end.
Cheers
Simon

Creative Cloud install error code 11

When I try to install CS6 from Creative Cloud Website, AAM initialized, downloading and unzipping was just fine, but installing is failed.
AAM said "Application Manager was executed. Retry after Application Manager getting done. (11)"
Of course there is no another instance.
Here is my logs.
~/Library/Logs/AdobeDownload/DLM_Native.log
03/31/13 14:32:07:105 | [INFO] | | | | | | | 9898 | Successfully registered application with finder /Applications/Utilities/Adobe Application Manager/CCM/Utilities/AdobeApplicationManager(URIHandler).app
03/31/13 14:32:07:118 | [INFO] | | | | | | | 9898 | AAM URI protocol handler registered.
03/31/13 14:32:07:146 | [ERROR] | | | | | | | 9898 | AAM URI: Error in deleting file /Applications/Adobe Application Manager. Error = Error Domain=NSCocoaErrorDomain Code=4 "“Adobe Application Manager” couldn’t be removed." UserInfo=0x643050 {NSUnderlyingError=0x62fa60 "The operation couldn’t be completed. No such file or directory", NSFilePath=/Applications/Adobe Application Manager, NSUserStringVariant=(
Remove
03/31/13 14:32:07:146 | [INFO] | | | | | | | 9898 | AAM URI Handler: Could not get env var DISABLE_CCM_DESKTOPSHORTCUT
03/31/13 14:32:07:153 | [INFO] | | | | | | | 9898 | Adobe Application Manager shortcut created at /Applications/
03/31/13 14:32:09:027 | [INFO] | | | | | | | 9613 | AAM Helper: Closing IPC Channel
03/31/13 14:32:10:689 | [INFO] | | | | | | | 10051 | freeDiskSpace ... 118356746240
03/31/13 14:32:10:694 | [INFO] | | | | | | | 10051 | Update Session is created and key generated is A0FB5974-B110-4ED8-9FEA-A1F8082E671F
03/31/13 14:32:10:700 | [INFO] | | | | | | | 10051 | Product Session is created and key generated is 5277F6AC-037B-4D0E-AFA6-B64CD0AFFF1D
03/31/13 14:32:10:716 | [WARN] | | | | | | | 10051 | Could not initialize CCM config sig file as XML data
03/31/13 14:32:21:416 | [ERROR] | | | | | | | 10051 | Failed to get the pref data from the opm db
03/31/13 14:32:29:271 | [WARN] | A0FB5974-B110-4ED8-9FEA-A1F8082E671F | | | | | | 10057 | Some Error has come during download operation with Error type - -40, and Error Code - 500
03/31/13 14:32:29:272 | [ERROR] | A0FB5974-B110-4ED8-9FEA-A1F8082E671F | | | | | | 10057 | Failed to get the file size for the file (https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?producerId=posa&contextKey=50AB75E9514510AC0A490D4D%40AdobeID&authorizationData=%3Cauthorization-data%3E%0A%20%20%3CconsumerAccessToken%3EeyJhbGciOiJSUzI1NiJ9.eyJpZCI6IjdjOGU1OTZkLTVkOTctNDdlMi1hZTAwLTJiM2FkMmM4OTgwNyIsInNjb3BlIjoiQWRvYmVJRCx1cGRhdGVfcHJvZmlsZS5tcmt0UGVybSxvcGVuaWQiLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTM2NDcwNzkzOTk4NCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiI1MEFCNzVFOTUxNDUxMEFDMEE0OTBENERAQWRvYmVJRCIsImNsaWVudF9pZCI6IjQyNmViOWY5LTk5ODktNDVkZC04YjdjLTFiY2RjOTU3YzhlNSIsInR5cGUiOiJhY2Nlc3NfdG9rZW4ifQ.QcSCZUv8rRQr0TuQTfoYW22rRqZadqpWF-tp9P9sRwfllmA-oRoQoE5pj7TbxXjSs9B-LY4bUPMmUEGAtRCpeeHwo21dWUd0CS0ZoCENTMpcbsoDdYgXiCJpgZI5uGtQ-S5dRVW5OlE_Zy4athxY1ShWY54-SsLTAemBxQO0IvWnUG2XI6T6FnC3HtQhvNxksnovXjhF2AMAGnm10qEaQrk36QyMoF8D7KFlD_YFLg-FBy-1ttlS5FpwgA07wbRVa13qlKA3ChfvlJJtFW0mj6-TBIYF0rZqSYy6UY9cglPveHYcINY6mLMJ2wC3Wk4sEnm0qszlozuwRpwariPt9A%3C%2FconsumerAccessToken%3E%0A%3C%2Fauthorization-data%3E). DLE error status is -2
03/31/13 14:32:29:272 | [WARN] | A0FB5974-B110-4ED8-9FEA-A1F8082E671F | | | | | | 10057 | FileDownload : Failed to cancell the download (it might not be running)
03/31/13 14:32:30:748 | [INFO] | | | | | | | 10051 | UpdaterCoreHelper :: Check for updates returned SUCCESS
03/31/13 14:32:34:984 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:34:990 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:34:998 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:001 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:004 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:008 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:011 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:014 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:017 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:021 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:025 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:028 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:032 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:035 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:038 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:042 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:045 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:049 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:053 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:055 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:058 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:062 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:065 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:069 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:073 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:076 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:35:079 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:079 | [ERROR] | | | | | | | 10051 | getInstalledPayloads : Error in initiating PDB session
03/31/13 14:32:38:089 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:095 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:100 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:105 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:111 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:119 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:125 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:130 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:135 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:141 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:146 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:151 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:157 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:161 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:166 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:172 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:179 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:185 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:191 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:195 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:200 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:208 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:211 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:216 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:223 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:228 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:38:232 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:39:826 | [INFO] | | | | | | | 10051 | Update Session is created and key generated is 826F3685-4245-4F8C-922A-768F3482828F
03/31/13 14:32:39:836 | [ERROR] | | | | | | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 14:32:40:439 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 10491 | The value of ETAG for the file is "c198f1007278ebc7127d808389d79e08:1335651872"
03/31/13 14:32:41:668 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 10491 | The value of ETAG for the file is "6a0f37fd74b4ecb4cb203923e6514f6d:1335651872"
03/31/13 14:32:43:345 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 10491 | The value of ETAG for the file is "60a07ca81067d1adb719696b0cb773cb:1335586442"
03/31/13 14:37:38:793 | [INFO] | | | | | | | 16983 | deployment lock has been acquired.
03/31/13 14:37:42:072 | [ERROR] | | | | | | | 10051 | getInstalledPayloads : Error in initiating PDB session
03/31/13 14:37:42:947 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 10534 | launchDE for session = 826F3685-4245-4F8C-922A-768F3482828F
03/31/13 14:37:42:950 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 17593 | Going to init the IPC channel
03/31/13 14:37:43:065 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 17593 | De has been launched. Listening on the IPC now...
03/31/13 14:37:43:065 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 17593 | IPC has been initialized
03/31/13 14:37:45:575 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 17593 | done packet received from the DE with exit code - 11
03/31/13 16:47:56:274 | [INFO] | | | | | | | 117019 | deployment lock has been acquired.
03/31/13 16:48:01:440 | [ERROR] | | | | | | | 10051 | getInstalledPayloads : Error in initiating PDB session
03/31/13 16:48:01:897 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 117019 | launchDE for session = 826F3685-4245-4F8C-922A-768F3482828F
03/31/13 16:48:01:899 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 117808 | Going to init the IPC channel
03/31/13 16:48:02:005 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 117808 | De has been launched. Listening on the IPC now...
03/31/13 16:48:02:005 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 117808 | IPC has been initialized
03/31/13 16:48:04:513 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 117808 | done packet received from the DE with exit code - 11
03/31/13 16:49:04:035 | [INFO] | | | | | | | 10051 | Trying to unmount the dmg mounted at path - /Volumes/Adobe Photoshop CS6
03/31/13 16:49:04:298 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 118405 | Going to close the session
03/31/13 16:49:06:304 | [INFO] | 826F3685-4245-4F8C-922A-768F3482828F | | | | | | 118405 | All waiting operations finished for this session
03/31/13 16:49:06:587 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:591 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:594 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:596 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:600 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:603 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:606 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:610 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:613 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:616 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:620 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:624 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:627 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:630 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:633 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:637 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:640 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:644 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:647 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:650 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:653 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:657 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:660 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:664 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:667 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:671 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:673 | [ERROR] | | | | | DLMNative | | 10051 | getIfProdInstalledInLang : Error in initiating PDB session
03/31/13 16:49:06:686 | [INFO] | 5277F6AC-037B-4D0E-AFA6-B64CD0AFFF1D | | | | | | 10051 | Going to close the session
03/31/13 16:49:06:687 | [INFO] | 5277F6AC-037B-4D0E-AFA6-B64CD0AFFF1D | | | | | | 10051 | All waiting operations finished for this session
03/31/13 16:49:06:692 | [INFO] | A0FB5974-B110-4ED8-9FEA-A1F8082E671F | | | | | | 10051 | Going to close the session
03/31/13 16:49:06:697 | [INFO] | A0FB5974-B110-4ED8-9FEA-A1F8082E671F | | | | | | 10051 | All waiting operations finished for this session
~/Library/Logs/AdobeDownload/LBS.log
03/31/13 14:31:16:285 | [INFO] | | Download | LBS | LBSApplicationFacade | | | 8541 | ****************Starting LBS workflow*******************
03/31/13 14:31:16:378 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | initializing screen
03/31/13 14:31:16:402 | [INFO] | | Download | LBS | ProductInfo | | | 8766 | Product locale not specified in the product information file
03/31/13 14:31:16:403 | [INFO] | | Download | LBS | ProductInfo | | | 8766 | Product name not specified in the product information file
03/31/13 14:31:16:403 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | Bootstraping Passed
03/31/13 14:31:16:414 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | LBS lock acquired
03/31/13 14:31:16:425 | [INFO] | | Download | LBS | SystemCheck | | | 8766 | System OS Version - major = 10, minor = 8, bugFix = 3
03/31/13 14:31:16:425 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | System requirements check passed
03/31/13 14:31:16:938 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | deployment lock check passed
03/31/13 14:31:16:951 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | AAM not present so downloading is initiatied
03/31/13 14:31:16:962 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | Downloading Adobe Application Manager
03/31/13 14:31:16:981 | [INFO] | | Download | LBS | ETS | | | 8766 | Event Guid generated is: '50F671E1-022F-4CF9-ACFE-A4C4A67D19C9'
03/31/13 14:31:16:985 | [INFO] | | Download | LBS | ETS | | | 8831 | Event with guid '50F671E1-022F-4CF9-ACFE-A4C4A67D19C9' is being sent
03/31/13 14:31:46:404 | [INFO] | | Download | LBS | ETS | | | 8766 | Event Guid generated is: '86726BDB-964A-4714-8DDC-0E1A5BEFEF6D'
03/31/13 14:31:46:411 | [INFO] | | Download | LBS | ETS | | | 8831 | Event with guid '86726BDB-964A-4714-8DDC-0E1A5BEFEF6D' is being sent
03/31/13 14:31:46:419 | [INFO] | | Download | LBS | ETS | | | 8766 | Event Guid generated is: '930B6C8A-1BF7-4EB8-AE20-CAE1C92CF8ED'
03/31/13 14:31:46:419 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | post download deployment lock check passed
03/31/13 14:31:46:419 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | Extracting and installing Adobe Application Manager
03/31/13 14:31:47:537 | [INFO] | | Download | LBS | ETS | | | 8831 | Event with guid '930B6C8A-1BF7-4EB8-AE20-CAE1C92CF8ED' is being sent
03/31/13 14:32:09:039 | [INFO] | | Download | LBS | ETS | | | 8766 | Event Guid generated is: '6E792A2F-F528-41AE-AA55-0F988FFFE723'
03/31/13 14:32:09:044 | [INFO] | | Download | LBS | ETS | | | 8831 | Event with guid '6E792A2F-F528-41AE-AA55-0F988FFFE723' is being sent
03/31/13 14:32:09:050 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | Launching Creative Cloud Client
03/31/13 14:32:09:050 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | Checking whether LBS lauched in Customized Mode
03/31/13 14:32:09:050 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 8766 | LBS launched in Customized Mode as productinfo.xml contains SapCode
03/31/13 14:32:14:096 | [INFO] | | Download | LBS | LBSApplicationFacade | | | 8541 | ****************Closing LBS workflow*******************
~/Library/Logs/AdobeDownload/DLM.log
03/31/13 14:31:16:983 | [INFO] | | | | | | | 8766 | GDE Version is 7.0.0.92 (BuildVersion: 6.0; BuildDate: Fri Jan 18 2013 19:32:46 )
03/31/13 14:32:10:235 | [INFO] | | | | | | | 10051 | GDE Version is 7.0.0.97 (BuildVersion: 6.0; BuildDate: Fri Mar 01 2013 09:49:41 )
03/31/13 14:32:29:748 | [INFO] | | | | | | | 10550 | GDE Version is 7.0.0.97 (BuildVersion: 6.0; BuildDate: Fri Mar 01 2013 09:49:41 )
/Library/Logs/Adobe/Installers/~/Library/Logs/AdobeDownload/LBS.log.gz
https://dl.dropbox.com/u/11890236/Adobe%20Setup%20Error.log.gz
What should I do?

Did you mean '/Library/Application Support/Adobe/caps/pdb.db & caps.db' ?
There is no file like these. Also There is no folder like caps.
Actually I try to
- Download and run the CS6 Cleaner Tool and remove everything CS6 related form ~/Library and /Library
- Reboot
- Reinstall Acrobat X through AAM and install updates
- Reinstall remaining CS6 products
but same result.

Cannot update Creative Cloud desktop Error Code: 204

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