Cannot update FB app on ipod touch, started getting the message you can not update this software since you have not owned the major version"
I've been having no problem updating apps on my ipod touch, but two days ago I started getting the above message, only for the FB update. I have deleted, reinstalled, reset -nothing helps. Apple support could not figure it out either, they said it's a 3rd party app (they did try to help me but nothing worked). The notification that there is an update won't go away as long as FB is on my ipod. Help!
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
Similar Messages
-
When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id
I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
Can not update or restore my ipod touch, keep getting the error message 13019
can not update or restore my ipod touch, keep getting the error message 13019
Start here:
iTunes: Error 13019 during sync -
I tried to update my photo library a week ago, but I stopped it. Now that I wanted to resume updating, it says in the app store "You cannot update this software since you have not owned the major version of this software." WHAT DO I DO??
I already fixed mine, i used my other apple id to resume its update
-
try to update my mac and iphone apps but there is massage erre , you cannot update this software since you have not owned the major version of this software,
I already fixed mine, i used my other apple id to resume its update
-
What can I do to update iphoto app I keep getting this message:
'You cannot update this software since you have not owned the major version of this software?.Going from iPhoto v 8.x.x to V 9.x.x is called an upgrade and requires the purchase of iPhoto 9.
To go from v 8.1 to v 8.1.2 is an update and is free.
OT -
When I try to update my iPod touch I get a message that the iTunes is already upgraded. My iPod is 4.1
Do you have a 2G, 3G or 4G iPod?
A 2G can go to 4.2.1
A 3G and 4G ro 5.1
Identify yours yours here:
Identifying iPod models
Do you have iTunes 10.6 on the computer?
What computer OS and version do you have?
If a Mac OSX 10.4.11 you need to update to t least 10.5.8. With 10.4.11 you can only go to iTunes 9.X and going beyond 4.1 requires 10.X -
hello people,
its happening since 3 days that i get a updates for my paid and free apps in app store, for my oiphone 4s, when i try to update the message pops up saying that i " you can not update this software since you dont own a major version of the software"
i have many paid apps and i own each and every one of them all are under my apple id and all purchased directly from apple store.
the same thing is also happening with the updates for my macbook pro.
whats wrong ? app store bug ?
i would appriciate any help.
thanksI just have 1 apple Id . I don't have multiple accounts on App Store. All the apps were purchased from same apple id.
Thanks for quick reply. My problem still persists. -
Why can't I update my apps? This message appears "You cannot update this software since you have not owned the major version of this software." I did not encounter this before even after changing my iphone.
I've also had this problem for the last month for my iPhone, thinking that it was because I switched country region in order to use these Canadian iTunes gift cards I got (still the most likely reason). But today I decided to just give it another try for the heck of it and they all started updating! May be because Apple fixed this problem, or may be because I re-formatted my computer and accidentally reverted all my data on my computer via Time Machine to several months ago before this problem started happening. I do have two different apple ID's (one is @me.com and another @gmail.com), so it could be an ID-related problem, although re-checking all my accounts on the iPhone everything is still signed-in the same way with when I was having the problem... so it makes me think Apple fixed it? Maybe give it another try... good luck.
-
Hi all,
RE: Applications problem: "You cannot update this software since you have not owned the major version of this software."
Until recently, I have not encountered this problem. And I am facing this problem for both my iPad and iPhone.
I only have 1 iTunes account and the most recent change was that I switched the location from Singapore to UK (I'm currently in the UK). I also updated my applications a couple of times before since the change in location, so I doubt it's due to the location change. I've tried signing out of the account in the iTunes accounts on the devices, then signing back in. I've also tried restarting the devices (and for the iPad, I even updated the iOS).
Any idea what else I can do to try to rectify this?
Thanks and regards,
TammyHi there!
Thanks for replying!
1. Yup, my iOS is the latest (6.0.1), and I have 7 apps on my iPhone that apparently have updates. But it's been 6.0.1 for quite some time and I've also been able to update the apps till just this week.
2. I don't have a credit card associated with my account anymore. Ever since I changed the location, I removed the credit card details. But I didn't have problems with any of my apps (updating or downloading new ones) until this week. Also, all the apps I've downloaded since I came to the UK are free apps.
I still don't know what's wrong. -
TS1702 You cannot update this software since you have not owned the major version of this software.
Trying to update apps, it tries, then a messag comes up saying You cannot update this software since you have not owned the major version of this software.
not sure haw to fix this????i have the same question if its a free app mabye it cant be updated
-
Ou cannot update this software since you have not owned the major version of this software?
I have apple 3gs 16 gb ios 6.01, when i tried to update software i get error saying, you cannot update this software since you have not owned the major version of this software.
My software were downloaded by other apple ID from where i had given for repair. Now same software am unable to update due to error.
how to get rid of this error, tried googling it but seems nobody is able to resolve the sameYou need to delete all Apps installed via that guy's ID, else ask him for his password. Thereafter, log off out of his ID.
Login with your ID. Install Apps via own ID. That gives you complete ownership. -
Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.
Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari
Maybe you are looking for
-
When syncing iPhone 5s pictures, how can I stop it from backing that album up on my phone?
When I'm syncing my phone to my laptop, how can I stop it from adding a backup album back to my phone?
-
ALL OF MY PASSWORDS ARE GONE! WORSE, I CAN'T FIND FF35 IN MY DOWNLOADS FILE TO INSTALL FF35. OS: Win 7
-
The memory for each PDF file does not add up to the Adobe Reader App size
Why does the memory for each individual PDF file (about 250 MB) not add up to the total memory (690 MB) of the Reader app for my iPad 2?
-
I’m encountering problem setting up a wifi wpa2 Enterprise on my Iphone 4s. I set it up using Iphone configuration utility and settings are correct. The problem is that the connection don’t works. I’m sure setting are correct because I set it up the
-
Generating PDF of CFCHART output and static graphics still problematic
We have site that uses SSL, with the SSL certificate on the load balancer. Our ColdFusion 9 application does not deal with SSL. We are trying to generate a PDF of CFHART output plus some header and footers containing static graphics. Using the clause