Cannot update free apps on my iphone and ipad - Asking for payment details
I am not able to update my free apps on iphone and ipad, apps like instagram, the weather channel and Farmville2 arent updating. I've been asked credit card info and charged 1$. Why? Can someone please help me out. I have tried logging off and logging in again however, its of no use. Apple hasnt even posted a message in regards to this.
Also I have funds in my account, so that shouldn't be a problem. I was trying to download a free app. It was working this morning. Frustrated doesn't cover it.
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I changed my apple id due to our email address changing. The new apple id works fine on my iphone but my wife cannot update apps on either her iphone 5 or ipad. It keeps asking for the password to the apple id we no longer use. What are solutions?
If you updated your existing account then try logging out of the account on the iPad by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and then log back in and see if that 'refreshes' the account on it - and similarly with the iPhone.
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I cannot update my apps on my iPhone 3. I think it's because I've discovered I have 2 Apple ID's, the original one for iTunes from 2009, and another one I used more recently. I think I must have changed my Apple ID to the more recent email, but my iPhone does not accept any password for the new ID. I have tried changing back but cannot. I have reset passowrds on both ID's 6 or 7 times, but that does not work either. I read I cannot undo an Apple ID, so I have 2, but they are mixed up. Help?
Did you purchase or download the apps with your old ID? Apps are tied to the ID that is was purchased from.
If it is a new app you bought with your new ID, you can go into settings - appstore- apple id and then log out. -
I have updated my Apple TV to 5.1. Using the Remote app on my IPhone and iPad I can browse the music library on the Apple TV but I cannot select a song to play. Has someone else the same problem?
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The new (09/19/13) Apple terms and conditions require one to click the AGREE button in order to update the apps; however, there is no such button to click on. Therefore I cannot update the apps on my iPhone. Any ideas?
I was having the same problem, I had to go into iTunes on my laptop and agree to the terms there, and now i can download apps on my iPhone.
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Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?
Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
While updating my apps on my iPhone and it keeps showing one apple id & ask me to enter pwd.
While updating my apps on my iphone and it keeps showing one apple id & ask me to enter pwd.
(I think the apple id belongs to the Shopkeeper , he helped to download the apps while am purchasing the phone).
I have already updated my apple id from the settings and still not working.
Guys pls Help!!!You have to delete the app from the shop keeper.
It's illegal to have apps not belong to you or your family. -
I cannot update the apps on my iPhone because my Apple ID has been disabled.
I cannot update the apps on my iPhone because my Apple ID has been disabled.
There's nothing we can do for you here. Did you contact Apple support?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I recently just opened my own itunes account. I thought I added it to my iphone. However everytime I go to update my apps on my phone it keeps asking for my old itunes account password. How do I change that?
For what reason was a new iTunes account created?
Content acquired from iTunes is permanently tied to the account it was acquired with. -
After I update to ios5 and I am trying to update my apps on my ipod and its asking me for my password but the username has my old username on it
You can go to Settings>Store and log out of one account and log into another. However, apps are tied to the account that originally purchased them. You have to use that account to update them. Also, if you have apps from more than one account that need updating, you have to update them individually using the correct account until the ones left are from only one account. Then you can update all.
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I download songs from my dropbox to my macbook pro and then upload them to my updated iTunes. iTunes plays them in entirety, but when i update my iTunes match, my iPhone and iPad skip many of the songs and albums. Why? I have tried everything.
If you have manually manage set, you do not sync.
If you want to sync, select the content desired to sync and sync.
This is all covered in the User's Guide. -
Cant download any free app as asking for payment details
Cant download any of the free app as asking for a payment verification.
Dolina1234 wrote:
Just wondering why is asking for payment details ...
Your account needs to be verified...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?
@Razmee209 is right there is nothing you can do if it is an encrypted back up
iOS: Troubleshooting encrypted backups - Apple Support
BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
Encrypted passwords are set up at the time you create the back up.
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