Cannot update Graphics Driver

I have an HP Envy 4 1030-us. Intel Graphics HD 4000. I have even gone to Intel's forums for help.
1) If I try to install the updated graphics driver - fails
2) Uninstall old graphics driver, per Intel forum advice, restart computer, on restart old driver installs automatically.
3) Uninstall old graphics driver, try to install updated driver, fails, restart, on restart old driver installs uatomatically.
Please don't suggest I have the wrong driver. Any other suggestions warmly welcomed.

Hi @DavidENJ ,
Thank you for your inquiry, I will do my best to assist you.
I understand that you are unable to install the updated driver for the Intel Graphics HD 4000. Intel advised you to uninstall the driver and then restart before installing the new driver but you were unsuccessful.
I would try deleting the driver not uninstalling. Once deleted it cannot reinstall it as it is no longer there.
The latest supported driver for Windows 7 and your notebook is sp58046.exe version 8.15.10.2712.
If you are trying to install a driver from the Intel website, it may or may not work correctly. Downloading or Updating Software and Drivers for HP Computers.
If you are still having an issue with installing the driver, try installing it in safe mode with networking. Entering Safe Mode (Windows 7)
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hi all!
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0101 - Operating System : Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.120305-1504)
0102 - Language : Slovenian (Regional Setting: Slovenian)
0103 - BIOS : InsydeH2O Version 2.40
0104 - Processor : Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz (4 CPUs), ~2.5GHz
0105 - Memory : 4096MB RAM
0106 - Available OS Memory : 3958MB RAM
0107 - Page File : 2612MB used, 5301MB available
0108 - Windows Dir : C:\Windows
0109 - DirectX Version : DirectX 11
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : Using System DPI
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 6.01.7600.16385
02 - Processor
0201 - Caption : Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz x4 ~2534MHz
0202 - CurrentClockSpeed : 1190MHz
0203 - L3 Cache : 3,00 MB
0204 - L1 Cache : 32,00 KB
0205 - L2 Cache : 256,00 KB
03 - Video Adapter
0301 - Card Name : ATI Mobility Radeon HD 5650
0302 - Manufacturer : ATI Technologies Inc.
0303 - Chip Type : ATI display adapter (0x68C1)
0304 - DAC Type : Internal DAC(400MHz)
0305 - Device Key : Enum\PCI\VEN_1002&DEV_68C1&SUBSYS_FD121179&REV_00
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The only thing that i think of is to find newer drivers from other satellite laptops with similar graphic card.
I searched a bit and find [those|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp].
Select Satellite C Series:
C660
Display Driver
ATI
Windows 7 - 32 Bit
8.783.3
C850
10/05/12
Display Driver
AMD
Windows 7 - 32 Bit
8.932.5.3
You can also try downloading 64 bit drivers. There is a possibility that they include 32 bit as well.
C670D
Display Driver
ATI
Windows 7 - 64 Bit
8.812.2.2
Satellite L Series:
L750D
Display Driver
AMD
Windows 7 - 64 Bit
8.911.6
It's a longshot, but you can try.

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No UI.
No Error message.
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GPU details:
Am I required to have an MSI motherboard to be eligible for a graphics card BIOS update?
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itsVashi wrote:
--> is it possible to update them directly via the official NVIDIA drivers or do I need some "special" drivers from Apple?
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This is the first place I ask for help after searching solutions on Google without success.
System is 14" T61p, WinXP, graphic card is FX570M, I sometimes play quite old games, which run in low resolution modes like 800*600 or even 640*480(well, I am an old person...). it worked fine before I updated the latest driver (version 6.14.11.7874) few days ago, then I got several problems.
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Trying to diagnose drivers can become a black hole waste of time.
An alternative if you haven't already tried is using a legacy virtual machine then setting the VM into full screen.
I play StarCraft and Rainbow6 on a Windows98 VM and avoid compability issues with hardware regardless of the system whether it is a desktop or notebook
Don't just sit there, take a second and use the Kudo's button to compliment the people who help you.

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On Mac Mini, how do I make sure I have the latest Graphics Driver? My GoPro Studio 2 software won't render movies anymore. Go Pro says to make sure have latest graphic Driver. (Used to)
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You can't really. Unless they want to bother upgrading their software to include your graphics chip, you are basically out of luck. You could always ask for the older version that worked well if you don't have a backup of it, and install the operating system that it worked previously on.
http://www.roaringapps.com/ may help you find alternative software that works on newer operating systems that does what you need.

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Message was edited by: Lias

I think that you think wrong. :)
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Keep getting this error
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From http://www.nvidia.com/download/driverResults.aspx/79893/en-us
However, please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website. NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook. OEMs may not provide technical support for issues that arise from the use of this driver.
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hi i have a problem, updating my HD graphics drivers its not updating, thrown error message ( this computer does not meet the minimum requirements for installing the software ). this drivers are related to my laptop. and my brightness button not working. (i have no recovery midea ) ple give me a solution.

Update Graphics driver

I have a DC5700 SFF with a Windows 7 OS and am trying to update drivers for my video card. There are no drivers for my OS when I search, only Vista and XP. The problem is: when I hook up the display to a plasma TV the computer rejects the monitor. It pops up for a second and then a sound is made such as when you remove a USB device.

OK...
Download and run this driver. You may get an unsupported operating system error.
Close out of any error windows.
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3249662&sp...
Go to the device manager and click to expand the display adapters category. Click on the Intel display adapter listed (or the standard vga adapter if that is what it shows).
Click on the driver tab. Click on update driver. Select the browse my computer for driver software method and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp41523.
Make sure the Include subfolders box is checked and the driver should install.
Reboot, and see if the video connection to your TV now works properly.

Your troubleshooting seems to indicate I need to update graphic driver so how do I do that ... having very slow screen movement

I have cheapest slowest ISP but even so Firefox flowed much better in the past. Have 2000 Compaq Presario 5320 US running XP home version.

Hello, & welcome!
I'd get an external Hard Drive...
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
Or SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
Snow Leopard/10.6.x Requirements...
General requirements
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    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
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Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.

Update graphic driver fails

Hello,
Three days ago i've updated my system via "Pacman -Syu". By then there weren't any problems, but now there is maybe a too big problem. I really don't know what it is and how i can describe it, so I've uploaded a screen:
If I restart the system, there isn't the error any more but if I watch a video it reappears. There is always a video in the "background". It seems like it's burned-in or foggy.
Do you have any ideas how i could solve this problem?

Maybe it's related to https://bbs.archlinux.org/viewtopic.php?id=113368&p=2
What graphics card do you have?
Last edited by karol (2011-03-03 21:49:08)

Cannot update Graphics Driver

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