"Cannot update iPhone Apps since I have not owned the major version" proble
I have three iTunes accounts which I use to download music and apps from iTunes (USA, UK and Italy).
Since now when I had to update software I just switched between accounts and downloaded the apps. This morning iTunes told me that I "Cannot update this software since you have not owned the major version of this software", which is not true.
This is blocking all my updates, not just some of them. What could it be and how can I sort it out?
I flagged this with Apple support after writing a blog post on the subject at http://is.gd/9wdB1
Apple's initial response was to helpfully inform me that things had always been this way, whereas very recently you only saw updates for the signed-in account. The issue's now been escalated, but I've not heard anything back.
The only 'solution' at present I've found is to click every Get Update button and dismiss the 'You can not update this software since you have not owned the major version of this software' dialog when it appears, sign into your other account immediately and then download everything. Frankly, this is pathetic and a massive UX disaster from a company that should know better.
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When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
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What can I do to update iphoto app I keep getting this message:
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OT -
Hi all,
RE: Applications problem: "You cannot update this software since you have not owned the major version of this software."
Until recently, I have not encountered this problem. And I am facing this problem for both my iPad and iPhone.
I only have 1 iTunes account and the most recent change was that I switched the location from Singapore to UK (I'm currently in the UK). I also updated my applications a couple of times before since the change in location, so I doubt it's due to the location change. I've tried signing out of the account in the iTunes accounts on the devices, then signing back in. I've also tried restarting the devices (and for the iPad, I even updated the iOS).
Any idea what else I can do to try to rectify this?
Thanks and regards,
TammyHi there!
Thanks for replying!
1. Yup, my iOS is the latest (6.0.1), and I have 7 apps on my iPhone that apparently have updates. But it's been 6.0.1 for quite some time and I've also been able to update the apps till just this week.
2. I don't have a credit card associated with my account anymore. Ever since I changed the location, I removed the credit card details. But I didn't have problems with any of my apps (updating or downloading new ones) until this week. Also, all the apps I've downloaded since I came to the UK are free apps.
I still don't know what's wrong. -
Why can't I update my apps? This message appears "You cannot update this software since you have not owned the major version of this software." I did not encounter this before even after changing my iphone.
I've also had this problem for the last month for my iPhone, thinking that it was because I switched country region in order to use these Canadian iTunes gift cards I got (still the most likely reason). But today I decided to just give it another try for the heck of it and they all started updating! May be because Apple fixed this problem, or may be because I re-formatted my computer and accidentally reverted all my data on my computer via Time Machine to several months ago before this problem started happening. I do have two different apple ID's (one is @me.com and another @gmail.com), so it could be an ID-related problem, although re-checking all my accounts on the iPhone everything is still signed-in the same way with when I was having the problem... so it makes me think Apple fixed it? Maybe give it another try... good luck.
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TS1702 You cannot update this software since you have not owned the major version of this software.
Trying to update apps, it tries, then a messag comes up saying You cannot update this software since you have not owned the major version of this software.
not sure haw to fix this????i have the same question if its a free app mabye it cant be updated
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Ou cannot update this software since you have not owned the major version of this software?
I have apple 3gs 16 gb ios 6.01, when i tried to update software i get error saying, you cannot update this software since you have not owned the major version of this software.
My software were downloaded by other apple ID from where i had given for repair. Now same software am unable to update due to error.
how to get rid of this error, tried googling it but seems nobody is able to resolve the sameYou need to delete all Apps installed via that guy's ID, else ask him for his password. Thereafter, log off out of his ID.
Login with your ID. Install Apps via own ID. That gives you complete ownership. -
what does it mean when it says you cannot update this software since you have not owned the major version of this softwear
What were you doing when this happend?
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HT1338 you cannot update this software since you have not owned the major version of this software.
why do i get the above message when i try to update these programs? i ordered these programs p[reinstalled with the imac.
You have the latest versions as shown in the Mac App Store. Updates from the Mac App Store can only show when you actually open it. Software Update checks from time to time and shows this icon in the Dock:
Though I don't see why it would offer updates - I don't get them and I have slightly lower versions than yours (from the box set). I'm not sure why you are seeing these nags. -
You cannot update this software since you have not owned the major version of this software."
Moved from London to India
Did try changing the password....I am having a similar issue. When I upgraded to iOS5, I was forced to supply an email address as my appleID. Now, the old user ID, without an email address, no longer works. I cannot update the hundreds of apps I have, many of which were purchased. Apple support has stopped responding to questions.
Does anyone have a solution? -
I can't update my apps because 'I have not owned the major version of this software' what is wrong?
Since a few days, I can't update my apps anymore via apps update. I am getting a message that says: you cannot update this software since you have not owned the major version of this software'. What is going on? BTW - I can update by going to the App Store, searching for the app, which is listed as ready for an update, and then clicking....
Thanks for any help,
CoosjeI did, thanks for suggesting.
1st attempt was a failure. All apps that didn't update on phone (ex. Acrobat Reader, Evernote, Google Drive etc) didn't update on my mac's itune store. same message and an additional one with try later error 100.
unrelated, (?!)
wrote to apple support indicating the problem (20-25 mins ago). no response yet, just confirmation email.
i changed my password (appleid), changed secondary email.
went ahead and logged-in again with new credentials across all devices, suprise - all apps downloaded fine.
glitch in the matrix?! -
Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.
Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari -
You can not update this software since you have not owned the major version of this software.
any soultions???Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
Incredibly frustrating.
Imran
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