Cannot update iPod software even after setting automatic detection

Hi, I've been trying to update the software on my 5th gen iPod but to no avail. I've recently bought the pod and just installed iTunes. It informed me that an update was available for the iPod but I can't get it! Everytime I click on Update in the Version section on iTunes, it says "iTunes could not contact the iPod software update server because you are not connected to the internet....Make sure you internet connection is active and try again". The connection is active and i've even tried the method in the hot topics support section telling you to go to 'LAN settings' under the 'Connections' tab in Internet Options and under Automatic Configuration, set it to 'Automatically Detect settings' but this has still not worked. Can someone please help me as this is doing my head in?!!!

yea... something like that is happening to me... when i try to update it (with itunes 7) it says that my firmware is "corrupt".... i dont know what this means because it had no problem updating b4... and no i didnt try to put linux or anything on it. it just wont update.
and if anyone knows.... y does my itunes symbol look like a picture with a camera in the corner... i just downloaded itunes 7 to my friend's computer and it looks just like last itunes but instead of a green music note infront of a cd... its a blue music note infront of a cd... and when i plugged my ipod into his computer it said that my ipod is up to date.... y is that?

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If the iPod database gets corrupted, it will add files to "Other" instead of where they really belong.
Restoring the iPod will erase this database and recreate it.
And if I do this, won't I just have the same issue when my iPod is re-updated to the most recent version again?
No, it shouldn't. This is why you Restore the iPod. It erases the corrupt database.

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I cannot update ipod software from version 1.0.2 to 1.0.3. The message says, "The ipod cannot be updated because it contains files that are in use by another application." It's an ipod nano 7th generation. My Mac OS X is version 10.6.8. What should I do?

Temporarily disable ALL of your anitvirus/antispyware software or in your AV software turn off iPod scanning.

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Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
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Cannot update ipod software

i tried to update my ipod and it doesnt even connect to the ipod software update serve because it says it cant update because the firmware file could not found...i have no idea what happened...please help me out because i cant even sync more music to the ipod until i get this gets fixed...please i would appreciate any advice

yea... something like that is happening to me... when i try to update it (with itunes 7) it says that my firmware is "corrupt".... i dont know what this means because it had no problem updating b4... and no i didnt try to put linux or anything on it. it just wont update.
and if anyone knows.... y does my itunes symbol look like a picture with a camera in the corner... i just downloaded itunes 7 to my friend's computer and it looks just like last itunes but instead of a green music note infront of a cd... its a blue music note infront of a cd... and when i plugged my ipod into his computer it said that my ipod is up to date.... y is that?

Cannot update ipod software from 1.1 to 1.2 - support pages NO HELP AT ALL

HELP ME PLEASE! Every time I try to reset, restore or update my ipod to install the 1.2 software for iPod I get error message: "ipod" cannot be updated because it contains files that are in use by another application.
So how do I get rid of these files, how do I override this? it will not let me perform an update, a restore or a reset. I backed up everything so I could clear it but the directions state press hold button on then turn off- how the **** do you turn it off if its on hold? ARRRGH!
Anyway- nothing i do works
dell Windows XP
dell Windows XP

I don't know why update fails but I give you my expiriences with the new iPod firmware version 1.2. This new version has an annoying bug, it plays titles not until the end, instead it interruptes playing and continue with the next title.
At the moment I downgrade to the older version 1.1.2 and hope to remove this strange behaviour.

J2SE 1.4 or later cannot be found, not even after setting --jdkhome

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C:\Sun\jstudio_ent8\ide\bin\runidew.exe --jdkhome "C:\Program Files\Java\jre1.5.0_06"
However nothing happens! When looking in the Task Manager I think it reacted for a short while (less than a second) but I couldn't see which process that was starting.
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Best Regards
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Hi Anders,
can you try to specify path to JDK not JRE in --jdkhome command line option?

Since updating my iPhone 4S, existing apps won't update and cannot update new apps even after deleting apps to make room. What can I do?

Whenever I try to download a new app, I receive an error message that the app can't be downloaded at this time, try again later. Also, existing apps won't update. I have tried deleting apps to make more room, but so far nothing has helped.

Does it also ask you to contact itunes support?

My apple password is just not working while trying to update my software even after resting it!

Somebody please help!

OK, do this:
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Clinton

I bought a cd with Lightroom 5. After installation and registration I am not able to use 'help' function and I cannot update the software. I anyone able to give me a hint how to handle it? Thank you ind advance Karl

I bought a cd with Lightroom 5. After installation and registration I am not able to use 'help' function and I cannot update the software. Is anyone able to give me a hint how to handle it?
Thank you in advance
arl

Hi Keith, sorry for my late reply.
Surely I am able to connect to the help function when Icontact the website
of AdobeLR5.The problem is as follows,
When I open LR5 on my computer and work with it and try to open the help
function in the software, I don't get it.
When I bought the CD I was naiv enough to believe that I get an independent
working software. I learned in the meantime, that the seller does not allow
to work with, without being connected to them.
I don't believe that I am paranoid, but I like to buy something and use it
without to inform the supplier that I do it. Otherwise I could have bought
the license fpr LR5 via internet.
Best regards
Karl
2015-01-02 13:42 GMT+01:00 kglad <[email protected]>:
I bought a cd with Lightroom 5. After installation and registration I
am not able to use 'help' function and I cannot update the software. I
anyone able to give me a hint how to handle it? Thank you ind advance Karl
kglad <https://forums.adobe.com/people/kglad?et=watches.email.outcome>
marked Keith_Reeder
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reply on I bought a cd with Lightroom 5. After installation and
registration I am not able to use 'help' function and I cannot update the
software. I anyone able to give me a hint how to handle it? Thank you ind
advance Karl
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My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password, whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

dom59 wrote:
Ok, when I go into my Apple ID account, everything looks right. It does show my user name. It's only on the iPod that it shows my husband's previous user name, and it asks for his password. Everything in iTunes and my account looks right. The issue only seems to be with the actual device, iPod Touch 4th gen.
There is more than one way to access the Apps Store and the iTunes store. One is via iTunes on your computer, and the other is via the apps on your iPod.
Just because you are logged in on your computer does not mean you are logged in on your iPod.
The reason your husband's user name comes up is because he was the last one to log on. You can change that by going to Settings>Store. Tap the Apple ID, Tap Sign Out, Tap Sign In, Tap Use Existing Appel ID, enter your e-mail address and Apple ID password, and tap OK.

I wanted to restore my iphone beacause i've forgotten the passcode but it is asking me to update my software even though my iphone is up to date. and in the end , the update is showing error.

hello. i am having hard time with my iphone 4s. actually, i did set my passcode using the tamil keyboard. my passcode was 'ka' and 'lai'. there's no such alphabet in the keyboard. in order to get "lai" we've to tap "la" and "i". so, it will transform into "lai". i did this in my settings. and when i locked the phone and tapped the word "ka', "la" and "i', this time the two alphabets are not transforming into "lai". it keep remains as two different alphabets. so, i couldn't unlock my iphone 4s. then, i decided to factory reset it via itunes. but, there's a problem again. when i tapped the restore button it is asking me to update iphone software even though it is up to date. and yet when i clicked the download button, it will start the downloading process but after sometime there will be an error in downloading. so, until now i couldn't unlock my iphone. i hope there will a reply as soon as possible.

Hi Kalaivani Krish18,
If you are having issues with your iPhone attempting to update, you may want to try the troubleshooting steps in this article -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
Thanks for using Apple Support Communities.
Best,
Brett L

Add files to library, but cannot update ipod to put them on there

I do not even have the option to do this since my ipod is constantly stuck on the "do not disconnect screen" when it is plugged in. Also, "file->update ipod" isnt even lit up so I cannot select it to update my ipod. I tried reinstalling the software, resetting, restarting, etc, but nothing. This is the second ipod nano apple sent me, since the first one froze. Could this be a problem? I think the serial number is the same though. Is there anything else I need to reinstall?

Welcome to Apple Discussions!
Is the iPod showing up in iTunes under Source?
See this...
Transfer Music to Your iPod (Tutorial)
If the iPod is not showing up in iTunes...
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
Also, there is no need to send an iPod in for service just because it is frozen.
btabz

I purchased from previous owner and cannot update installed software

I purchased my MAC Air from previous owner and cannot update installed software: iphoto, numbers, pages... How may I get access to these software? I am willing to purchase license, if necessary...just do not know what to do.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
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HT204074 "You cannot update this software since you have not owned the major version of this software."

Why can't I update my apps? This message appears "You cannot update this software since you have not owned the major version of this software." I did not encounter this before even after changing my iphone.

I've also had this problem for the last month for my iPhone, thinking that it was because I switched country region in order to use these Canadian iTunes gift cards I got (still the most likely reason). But today I decided to just give it another try for the heck of it and they all started updating! May be because Apple fixed this problem, or may be because I re-formatted my computer and accidentally reverted all my data on my computer via Time Machine to several months ago before this problem started happening. I do have two different apple ID's (one is @me.com and another @gmail.com), so it could be an ID-related problem, although re-checking all my accounts on the iPhone everything is still signed-in the same way with when I was having the problem... so it makes me think Apple fixed it? Maybe give it another try... good luck.

Cannot update iPod software even after setting automatic detection

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