Cannot update ipod software from version 1.0.2 to 1.0.3

I cannot update ipod software from version 1.0.2 to 1.0.3. The message says, "The ipod cannot be updated because it contains files that are in use by another application." It's an ipod nano 7th generation. My Mac OS X is version 10.6.8. What should I do?

Temporarily disable ALL of your anitvirus/antispyware software or in your AV software turn off iPod scanning.

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Cannot update ipod software from 1.1 to 1.2 - support pages NO HELP AT ALL

HELP ME PLEASE! Every time I try to reset, restore or update my ipod to install the 1.2 software for iPod I get error message: "ipod" cannot be updated because it contains files that are in use by another application.
So how do I get rid of these files, how do I override this? it will not let me perform an update, a restore or a reset. I backed up everything so I could clear it but the directions state press hold button on then turn off- how the **** do you turn it off if its on hold? ARRRGH!
Anyway- nothing i do works
dell Windows XP
dell Windows XP

I don't know why update fails but I give you my expiriences with the new iPod firmware version 1.2. This new version has an annoying bug, it plays titles not until the end, instead it interruptes playing and continue with the next title.
At the moment I downgrade to the older version 1.1.2 and hope to remove this strange behaviour.

I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?

I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too

Cannot update iPod software even after setting automatic detection

Hi, I've been trying to update the software on my 5th gen iPod but to no avail. I've recently bought the pod and just installed iTunes. It informed me that an update was available for the iPod but I can't get it! Everytime I click on Update in the Version section on iTunes, it says "iTunes could not contact the iPod software update server because you are not connected to the internet....Make sure you internet connection is active and try again". The connection is active and i've even tried the method in the hot topics support section telling you to go to 'LAN settings' under the 'Connections' tab in Internet Options and under Automatic Configuration, set it to 'Automatically Detect settings' but this has still not worked. Can someone please help me as this is doing my head in?!!!

yea... something like that is happening to me... when i try to update it (with itunes 7) it says that my firmware is "corrupt".... i dont know what this means because it had no problem updating b4... and no i didnt try to put linux or anything on it. it just wont update.
and if anyone knows.... y does my itunes symbol look like a picture with a camera in the corner... i just downloaded itunes 7 to my friend's computer and it looks just like last itunes but instead of a green music note infront of a cd... its a blue music note infront of a cd... and when i plugged my ipod into his computer it said that my ipod is up to date.... y is that?

HT1339 update ipod software from 3.1.3

how do you or can you update an older ipod touch software from a 3.1.3 to anything higher

If it's a first generation iPod touch, no. Otherwise, update it from iTunes on a computer.
(71890)

Cannot update itunes software from app store

Having trouble updating itunes software. System gives me error message when trying to install iTunes 11.0.3
"An error occurred while installing the updates.(103)" Not sure how to handle this

Try each of the following steps.
Step 1
If you're trying to install more than one update, do the updates one at a time.
Step 2
Triple-click the line below to select it:
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password.

Cannot update ipod software

i tried to update my ipod and it doesnt even connect to the ipod software update serve because it says it cant update because the firmware file could not found...i have no idea what happened...please help me out because i cant even sync more music to the ipod until i get this gets fixed...please i would appreciate any advice

yea... something like that is happening to me... when i try to update it (with itunes 7) it says that my firmware is "corrupt".... i dont know what this means because it had no problem updating b4... and no i didnt try to put linux or anything on it. it just wont update.
and if anyone knows.... y does my itunes symbol look like a picture with a camera in the corner... i just downloaded itunes 7 to my friend's computer and it looks just like last itunes but instead of a green music note infront of a cd... its a blue music note infront of a cd... and when i plugged my ipod into his computer it said that my ipod is up to date.... y is that?

Cannot update Flash Player from version 14

I'm unable of updating or removing Flash Player 14 from my computer. I have installed version 16 aswell, but swf files still run in version 14. In Flash Professional, I am unable to export HTML wrappers to other flash versions than 14.
I cannot find it at the list of installed applications either. This is really frustrating as I suspect my applications would perform better in newer versions.

Local swf files use the standalone player (Projected), not the Flash Player plugin.
You can download the latest Projector from https://www.adobe.com/support/flashplayer/downloads.html
Note that the download is the player, not an installer, so you need to make the file association manually.

TS1702 Why i can't to make any purchase from my device,also cannot update my software from app store..

How i can resolve this problem?need some help from others. Thank you

What happens when you try ? If you are getting a 'contact iTunes support' message then you can contact them here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT4623 I having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I cannot update through my iphone & through itunes. Each time I tried a message appeared saying iphone software server cannot be contacted. Please, help

I am having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I tried using my phone but cannot find the update software button even when I have gone through the right process by tapping SETTING, then GENERAL, yet could not find Update Software button. I mean the update Software button is not seen there.
I tried using itunes, yet no way. Each time I connect my iphone to my laptop itunes software comes up automatically and alerts me that a newer version of software for my iphone is available, It usually gives me the option of Download & Install or Download Only. Whichever of the option I click a message will always appear telling me that the iphone update server could not be contacted, then asking me to make sure that my network settings are correct and active or try again latter. Sometimes, when click on the Update button on my itune software. It will display an error has occured.
I have even tried to Restore iphone from itunes, yet the problem keep repeating itself.
Can anyone help me?

Dear Tim,
I saw your message. Below are the problems:
Whenever I connect my iphone 3GS to my PC through a USB. My itunes software comes up automatically.
1. After that a message appears from the itunes that states that 'itunes could not connect to the itunes store, an unknown error cccured (306).
2. After the above, an alert message comes up which states that A new iphone software version 5.1 is availlable for my iphone. It then states would you like to download it and update your iphone now? With the options buttons as Cancel or Download and Update or Download Only. Whenever I clicked on Download and Update or Download Only, the next message that comes up is that The iphone Software Update Server Could not be Contacted and suggest make sure your network setting are correct and active or try again later.
The above is the challenges I am facing now.

HT4623 I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings- General. Pls help.

I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings->General. Pls help.

http://support.apple.com/kb/ht4623
Sometimes older devices must be plugged into iTunes to update.
 Jackson

Cannot update software from version 1.0 after factory reset

Just did a factory reset on my first generation, year old, perfectly working AppleTV. Then wanted to update the software from ver. 1.0 to current. For two day now, when choosing "update software' the response is that newer software is available but the download spins and spins with nothing happening. Seems like the network connection must be good or there wouldn't be knowledge that newer version exist. Eventually a message states that the software is not available now try late. As I said, I have been trying for 2 days. What's up with this?

Self-repaired! It was appear that the quality of reception of the ATV is problem because it cannot hold a connection long enough to download the software. I took an 11n airport express which extends my airport network and plugged the ATV to in by Ethernet. Result. ATV showed up on iTunes. Upgrade to 2.2 downloaded. And since I only stream, the system seems faster and more solid, so far. Amazing.

HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciated

This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

HT201210 iPhone 3GS in version 3.1.3 but I cannot update the software to 6. Because of error 9006.

My iPhone 3GS in version 3.1.3 so I cannot update the software because of error 9006.

http://support.apple.com/kb/ts3694#error3194
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Applications problem: "You cannot update this software since you have not owned the major version of this software."

Hi all,
RE: Applications problem: "You cannot update this software since you have not owned the major version of this software."
Until recently, I have not encountered this problem. And I am facing this problem for both my iPad and iPhone.
I only have 1 iTunes account and the most recent change was that I switched the location from Singapore to UK (I'm currently in the UK). I also updated my applications a couple of times before since the change in location, so I doubt it's due to the location change. I've tried signing out of the account in the iTunes accounts on the devices, then signing back in. I've also tried restarting the devices (and for the iPad, I even updated the iOS).
Any idea what else I can do to try to rectify this?
Thanks and regards,
Tammy

Hi there!
Thanks for replying!
1. Yup, my iOS is the latest (6.0.1), and I have 7 apps on my iPhone that apparently have updates. But it's been 6.0.1 for quite some time and I've also been able to update the apps till just this week.
2. I don't have a credit card associated with my account anymore. Ever since I changed the location, I removed the credit card details. But I didn't have problems with any of my apps (updating or downloading new ones) until this week. Also, all the apps I've downloaded since I came to the UK are free apps.
I still don't know what's wrong.

Cannot update ipod software from version 1.0.2 to 1.0.3

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