Cannot update ipod

I get an error message that says "The ipod cannot be updated. The required file is locked." What do I do?

What both of you need to do is restore the iPOd to factory settings http://docs.info.apple.com/article.html?artnum=60983 its the only way to get rid of the message and update the iPOd

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Cannot update ipod software from version 1.0.2 to 1.0.3

I cannot update ipod software from version 1.0.2 to 1.0.3. The message says, "The ipod cannot be updated because it contains files that are in use by another application." It's an ipod nano 7th generation. My Mac OS X is version 10.6.8. What should I do?

Temporarily disable ALL of your anitvirus/antispyware software or in your AV software turn off iPod scanning.

Will itunes latest version install on X 10.4.11? Cannot update ipod touch OS (2nd , Will itunes latest version install on X 10.4.11? Cannot update ipod touch OS (2nd

Will itunes latest version install on X 10.4.11? Cannot update ipod touch OS (2nd & 3rd Gen) Get error trying to update ipod touch - "Update itunes to latest version" In itunes, select update and receive msg "itunes is up to date" Ver 9.2

The lateset upadstes require Itunes 10.1+ which require Mac OS 10.5.8+

Cannot update ipod-unknown error occured(-50)

I downloaded a movie to my ipod using nero 7.0 without difficulty,accidently deleted it and now when I try to redo I get "cannot update ipod,unknown error occured (-50), disk could not be read or written to. It won't even let me reload the ipod. still shows error. P.S. I've tried the 5 R's

This is the only thing I can find on apples actual website about an error (-50)
http://docs.info.apple.com/article.html?artnum=93447
But im not sure if that applies to your problem, you can check it out though.
Have you gotten any of your songs from limewire? I've seen some posts on another website about this error maybe having something to do with songs from limewire.
Macbook Mac OS X (10.4.7) iPod Video 5th Gen (30Gb), iPod w/Color Display

"Cannot update iPod because the selected playlists no longer exist"

That is an error message I'm now getting. My iPod is erased but iTunes works fine. How do I fix this? (I've already restored all settings, updated, software, etc.)
HP Windows XP

" When I try to put it back it says "Songs on the iPod cannot update because all of the playlists selected for
syncing no longer exist"."
http://discussions.apple.com/thread.jspa?messageID=607312&#607312

Cannot update iPod touch 4g after my laptop has been reimaged. I also cannot transfer any photos from ipod to mac - iphoto won't open. Tells me I need to update it then says that my software is up to date. ARGH!!!

My 10 year old son has a ton of photos on his ipod that I cannot risk losing (they are of our pet bunny that recently died). Help?
I cannot update his ipod software either. I got all the way to the last part of the process and "Unknown error" (6) popped up. ARGH!!!

Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

Add files to library, but cannot update ipod to put them on there

I do not even have the option to do this since my ipod is constantly stuck on the "do not disconnect screen" when it is plugged in. Also, "file->update ipod" isnt even lit up so I cannot select it to update my ipod. I tried reinstalling the software, resetting, restarting, etc, but nothing. This is the second ipod nano apple sent me, since the first one froze. Could this be a problem? I think the serial number is the same though. Is there anything else I need to reinstall?

Welcome to Apple Discussions!
Is the iPod showing up in iTunes under Source?
See this...
Transfer Music to Your iPod (Tutorial)
If the iPod is not showing up in iTunes...
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
Also, there is no need to send an iPod in for service just because it is frozen.
btabz

Cannot update iPod to 2.0 due to "unknown error (1417)"

Help! I cannot update my iPod (5th Generation). I keep getting a message that says it cannot be updated due to "unknown error (1417)"

some folks have been having some success with getting past the 1417s by using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Cannot update ipod touch? error -1

I have had this ipod touch for several years but didnt use it. My sister had it up and running but used her computer and now I cannot update my ipod it comes as cannot restore my ipod unknown error -1? I am wondering if there is anything that I can do?
Thanks

Try on another computer
Also see:
iOS: If you can't back up or restore from a backup in iTunes
Then see:
-1 error
-1 error too
If still problem that means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Cannot update ipod files in use w/ itunes 7

when i am playing tracks off my 4th gen ipod through itunes 7 i kepp getting a can't update ipod files in use message when the song changes, any one else see this

Oh god. Why did i update to ITunes 7... I finally have my ipod recognised by windows, and itunes but cant restore because i get some crappy error about "The Network Connection Was Reset"
Isnt there a fix for this yet. Im afraid that if i turn my pc of i wil never be able to get my ipod to be recognised again

Cannot update ipod due to files that are in use by another application

Uploaded iTunes version 7 onto my PC on Friday. Ever since my fifth generation video (30GB) ipod cannot be either updated with version 1.2 software, syncronised or restored due to the error message "The ipod cannot be updated becuase it contains files that are in use by another application".
Not sure the issue is related to the itunes upgrade but it is a strange coincidence.
Also having a problem becuase my pc runs outlook 2002 which is not compatible with itunes 7 and my calender cannot be syncronised. Don't know whether the two issues are related.

Kudos to Randy. Thanks a lot; this worked for me. I simply opened itunes (and minimized it) with my ipod connected, opened "My Computer," right-clicked "IPOD" and ejected it. As soon as the icon in My Computer showed that it was ejected I quickly maximized itunes, clicked IPOD, and clicked the update button. Wah lah! iPod updated. Hope that helps the rest of you out there with this problem! Thanks again!
Windows XP

Cannot update iPod 5G, error message appears.

When I try to update my 30GB iPod, it always displays an error message saying, "The iPod cannot be updated. An unknown error occured (1417)."
Does anybody know what this means and how to solve it?

Some people have had success trying the fix mentioned here.
Error 1417/1418.
Could you also take some time to pass some information for the Apple Engineers? Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
1. What error code are you seeing?
2. When are you seeing it (restoring or updating your iPod)?
3. Which iPod do you have?
4. What version of Windows do you have?
5. What Windows service pack do you have installed?

CANNOT UPDATE IPOD NANO

I have an Ipod Nano and I have songs on my Itunes that my daughter has downloaded previously to her Ipod and I also imported CD's that I want to put on and I keep getting the message that the songs on my Ipod cannot be updated because all of the playlists selected for updating no longer exist. Can anybody help me? I am going nuts trying to figure this out. Thank you!!

In iTunes, go to Edit>Preferences>iPod (tab) and which is selected of these three?:
- Automatically update all songs and playlists
- Manually manage songs and playlists
- Automatically update selected playlists only
I'm assuming it's of the latter (Automatically update selected playlists only) but the ones that are checked are not there anymore.

Cannot update ipod software from 1.1 to 1.2 - support pages NO HELP AT ALL

HELP ME PLEASE! Every time I try to reset, restore or update my ipod to install the 1.2 software for iPod I get error message: "ipod" cannot be updated because it contains files that are in use by another application.
So how do I get rid of these files, how do I override this? it will not let me perform an update, a restore or a reset. I backed up everything so I could clear it but the directions state press hold button on then turn off- how the **** do you turn it off if its on hold? ARRRGH!
Anyway- nothing i do works
dell Windows XP
dell Windows XP

I don't know why update fails but I give you my expiriences with the new iPod firmware version 1.2. This new version has an annoying bug, it plays titles not until the end, instead it interruptes playing and continue with the next title.
At the moment I downgrade to the older version 1.1.2 and hope to remove this strange behaviour.

ITunes 8.02 cannot update iPod behind proxy

I tried to update my iPod Touch today. I was able to start the download at home, but was unable to finish it. Came to the office, where we are behind a proxy server and iTunes gives the error: iTunes could not contact the iPod software update server because you are not connected to the internet. However, my proxy settings work fine for iTunes Store (download of songs, apps, and podcasts), Safari, Firefox, FTP applications, etc. The only other program that has problem is NetUpdate from Intego that also claims it cannot connect to the Internet.

I've been having problems with iTunes using an authenticating proxy for more than a year. I've given up on it more-or-less (I keep reporting it as a bug whenever a new version of iTunes comes out), but decided to check to see if anybody's come up with clever ideas since. Someone linked to this: http://support.apple.com/kb/HT1748?viewlocale=en_US
"iTunes under Mac OS X currently does not work with authenticated proxy servers."
I've noticed a couple other posts link to a program called "authoxy" that will add the proxy authentication information for you, but the reason authorization is required to use a proxy is so that it can't be done without your knowledge. So check your local security policy to see if that's acceptable. It's not for me.

Cannot update ipod

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