Cannot Update Keynote to 4.0.3
Here we go aghain, this happens every time. Apple seems to be getting like Microsoft. I downloaded the update, but it doesn't "see" my application, therefore it won't update it.
Okay, WHERE does the app have to be, and WHAT should its TITLE be?
Can someone provide this info? Each time Apple updates iWork, it's the most difficult thing to apply the updates. And I've been using the Mac since 1986!
I previously had version 4.0.2 installed in a folder iWork within my apps folder. The new version (4.0.3.) downloaded and extracted, updating (apparently) successfully, but afterwards all keynote presentations returned "this file cannot be opened because of an error". I have sent an error log off to Apple, but users might want to exercise caution about upgrading to the 'new' 4.0.3. It seems to lack Apple's usual efficiency and support.
Similar Messages
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Cannot update keynote "since you have not owned a major version of this software".
I ordered my Macbook Air with keynote together online, so keynote does not appear on my purchase list. Hence when I try to update keynote, it keeps saying that "you cannot update this software since you have not owned a major version of this software". Any help is appreciated, thanks!
Welcome to the Apple Support Communities
Probably it's hidden. Before being able to update it, you have to unhide Keynote > http://support.apple.com/kb/HT4928?viewlocale=en_US&locale=en_US -
System keeps giving me an error when trying to download and update to Keynote 6.2.
Delete Keynote from the Applications folder then install from Mac App Store.
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Please help I cannot update my Keynote
Please help I cannot update my Keynote.I am trying to download the update but the message that I get says: The application could not be downloaded the file keyedobjects.nib couldnt be saved in the folder "com.apple.iwork.keynote.Gizmo.Turntable.nib" and it prompts me to retry but everytime I get the same report.
try goind to apple, support, type keynote update in the search box and download the version you need.
Also one or more of your third party apps could be the prolem. You can try uninstalling them one at a time till the download goes, then re-install them.
Make a back up FIRST! -
Cannot update my keynote, pages and numbers from my ipad. I have different accounts, one for app store and other for icloud. What can I do?
You can't merge accounts or transfer iTunes purchases from one Apple ID to another: but there is no problem about using two IDs.
Use your iCloud ID for iCloud for syncing email, contacts, calendars, bookmarks, and PhotoStream.
Use your other Apple ID as before for iTunes, iTunes in the Cloud and iTunes Match.
There's no conflict about doing this, and you won't even notice as Keychain will log you in with the correct ID in each case. It's also better security not to have your iTunes login also your email address, given the number of complaints about hacked iTunes accounts. -
Cannot open Keynote files after Keynote update. HELP!
I just updated Keynote and now it won't open ANY of my Keynote files! HELP! PLEASE!
No idea what I did, but now it works. grrrrr
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I tried to update to 10.6.6 using Software update, but installation cannot be completed due to some mysterious error (I could not catch it). The problem is that I cannot open Keynote now, and the message at its startup says: "Keynote cannot be opened because of a problem. Check with the developer to make sure Keynote works with this version of MacOS. You may need to reinstall the application" The OS version I am still using is 10.6.5
Today I downloaded the 10.6.6 update file, and tried it, with the same result, message saying: "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance"
Help anybody?
Help anybody?
MacBook Pro 2.2 GHz 2 Gb RAM Mac OS X (10.5.6)My best suggestion for persons having difficulty with the update to 10.6.6 is to run the Mac OS X v10.6.6 Update Combo located here:
http://support.apple.com/kb/DL1349.
The combo updater replaces all files updated since 10.6.0 with brand new "fresh" copies. I used the combo updater and have not experienced any issues. My computer feels as if it has had a tune up and runs smoother than before the update.
Here is how I performed the update:
1.a Download the Combo updater for 10.6.6
1. Check the Hard Drive for errors and repaired permissions using Disk Utility.
2. Boot into Safe Mode Hold shift key at the chime when restarting to let OS X run its maintenance routines.
3. Run the Onyx Maintenance routines Always restart twice after using OnyX. If you have a failed 10.6.6 instal (i.e. OS running slowly) read this CAUTION: Do not use Onyx or any other third party utility UNLESS you are sure it is compatible with 10.6.6! Skip running a third party maintenance utility if you are running 10.6.6.
4. Reboot if you ran Onyx (or other maintenance utility) see caution above.
5. Now run the 10.6.6 combo installer and restart.
The first restart after the update may be slow since OS X has to rebuild the caches. I always log in to my user account just to be sure everything is okay and then reboot once more just to be sure the caches and other files rebuilt after the first reboot are working.
Using the combo updater should work since all the updated files since 10.6.0 are replaced with new copies.
TRY THE COMBO UPDATER BEFORE YOU RE-INITALIZE the hard drive. When Mac OS X shows symptoms of slowing down, unlike Windows, it does not require the re-installation of the OS on a freshly erased hard drive to bring the OS up to its usual speediness. Usually all thats required is a simple reboot, (sometimes booting into Safe Mode is required if a simple reboot fails to correct the issue) or in this case installing the Combo Updater.
I hope this helps. -
Error message iPod cannot update b/c all of the playlists no longer exist
Hello. I have been getting this error message. "Songs on the iPod "MAR(the name of my iPod)" cannot update because all of the playlists selecting for updating no longer exist." And my playlists are still on the left side in my iTunes. They do exist. I have a feeling ths might have to do with the fact that on vacation the person I was visiting gave me a gift of putting all of his music that would fit into the external hard drive part of my iPod, and for the past week or so I have been putting that music onto my 40 GB portable hard drive at home. I suspect I took a vital folder out of my iPod by accident. Right now I have the folder iPod_control if I open my iPod up in My Computer. Am I missing something? Right now my iPod is empty because iTunes made a composite playlist last week and I deleted it thinking I could get my real playlists back. Can you help me, or reccomend a site/someone who can? Thank you.
PC Windows XPhiya!
And my playlists are still on the left side in my iTunes. They do exist.
let's just doublecheck this. folks get this message if they have "automatically update selected playlists only" selected in their itunes "ipod" preferences tab. so bring up that tab ("edit > preferences", click "ipod" while the ipod is showing up in the source list), and do a playlist by playlist crosscheck of the playlists selected in that tab, and the playlists showing up in the itunes sourcelist.
is there any playlist selected in the preferences tab that isn't showing up in the sourcelist?
love, b -
"Cannot update iPod because the selected playlists no longer exist"
That is an error message I'm now getting. My iPod is erased but iTunes works fine. How do I fix this? (I've already restored all settings, updated, software, etc.)
HP Windows XP" When I try to put it back it says "Songs on the iPod cannot update because all of the playlists selected for
syncing no longer exist"."
http://discussions.apple.com/thread.jspa?messageID=607312򔑐 -
Cannot update b/c all playlists no longer exist
I cannot update my iPod. This is the error message I continually get when I try. 'Songs on the iPod "Aimee's iPod" cannot be updated because all of the playlists selected for updating no longer exist.' I can see the playlists on the iTunes screen but when I tried to update it removed all songs from my iPod completely. I have tried reinstalling the iTunes software and the problem persists. Does anyone have any ideas. I have searched the Apple support website and cannot resolve. Thank you, in advance, for any assistance provided.
Aimee
Dell Dimension XPS Windows XPhttp://discussions.apple.com/thread.jspa?messageID=607312򔑐
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I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?
If it's an Intel Mac, you can upgrade it to Mac OS X 10.6.8.
If it's a PowerPC Mac, you need to use these instructions and/or iTunes Match to put content on the iPad.
(83068) -
Cannot update Adobe Acrobat for Mac from 11.0.0 to 11.0.01
Hi all. I cannot update my Adobe Acrobat from 11.0.0 to 11.0.01. There's been some error during the installation of the update. I have tried uninstall and reinstall for several times but didn't help. The error log is as follows:
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: @(#)PROGRAM:Install PROJECT:Install-735
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: @(#)PROGRAM:Installer PROJECT:Installer-614
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Hardware: MacBookPro8,1 @ 2.40 GHz (x 4), 8192 MB RAM
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Running OS Build: Mac OS X 10.8.2 (12C60)
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: TMPDIR=/var/folders/xr/gczqchkx567d6ty6y6rww5sr0000gn/T/
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: SHELL=/bin/bash
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: HOME=/Users/MYNAME
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: USER=MYNAME
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: LOGNAME=MYNAME
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: SSH_AUTH_SOCK=/tmp/launch-wjOeEs/Listeners
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: Apple_Ubiquity_Message=/tmp/launch-S51plA/Apple_Ubiquity_Message
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: Apple_PubSub_Socket_Render=/tmp/launch-druDAU/Render
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: COMMAND_MODE=unix2003
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Feb 27 19:00:24 MYNAME-MBP.local Installer[4256]: Adobe Acrobat XI Pro (11.0.01) Installation Log
Feb 27 19:00:24 MYNAME-MBP.local Installer[4256]: Opened from: /Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg
Feb 27 19:00:24 MYNAME-MBP.local Installer[4256]: Product archive /Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg trustLevel=202
Feb 27 19:01:54 MYNAME-MBP.local Installer[4256]: InstallerStatusNotifications plugin loaded
Feb 27 19:01:58 MYNAME-MBP.local runner[4269]: Administrator authorization granted.
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: ===================================================================== ===========
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: User picked Standard Install
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Choices selected for installation:
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Install: "Adobe Acrobat XI Pro (11.0.01)"
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: AcrobatUpd11001.pkg#payload.pkg : com.adobe.acrobat.a11.AcrobatUpd11001 : 11.0.01
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: ===================================================================== ===========
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: It took 0.00 seconds to summarize the package selections.
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload. pkg
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Set authorization level to root for session
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Will use PK session
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Starting installation:
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Configuring volume "HardDisk"
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Preparing disk for local booted install.
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Free space on "HardDisk": 47.25 GB (47253155840 bytes).
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Create temporary directory "/var/folders/xr/gczqchkx567d6ty6y6rww5sr0000gn/T//Install.4256POG6iX "
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: IFPKInstallElement (1 packages)
Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Using authorization level of root for IFPKInstallElement
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: installd: Starting
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: installd: uid=0, euid=0
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: ----- Begin install -----
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: request=PKInstallRequest <1 packages, destination=/tmp>
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload .pkg>"
Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: Extracting file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload. pkg (destination=/private/tmp/.PKInstallSandboxManager/1.sandbox/Root/com .adobe.acrobat.viewer.updater, uid=0)
Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: prevent user idle system sleep
Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: suspending backupd
Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc
Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: ./preinstall: 1545688085
Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: ./preinstall: Info: Space availability check passed.
Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: ./preinstall: Info: UI mode installation.
Feb 27 19:02:03 MYNAME-MBP.local installd[4272]: ./preinstall: AcroPatchInstall:INFO: More than one path found, showing window to choose one.
Feb 27 19:02:03 MYNAME-MBP.local installd[4272]: ./preinstall: Processed application path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app.
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' INFO: For creating debug logs, please run following command in terminal'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' $ sudo defaults write "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel debug'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [1], cmdErrMsg [2013-02-27 19:02:05.286 defaults[4296:1307] \nThe domain/default pair of (/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides, AcroPatchLogLevel) does not exist], cmdOutput []'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: App. path is obtained as /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /bin/ps -x -c -A | grep AdobeResourceSynchronizer'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [1], cmdErrMsg [], cmdOutput []'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Getting installed application locale'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u' cmd: /usr/bin/defaults read "/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/AcroLocale" AcroInstallLocaleID'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [MUI]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: The installed app language obtained [MUI].'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: Task plist file validation successful, file path: /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc/Tools/Tasks.plist'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Checking for browser plugin.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: The path obtained from /Library/Preferences/com.adobe.acrobat.pdfviewer is /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/Internet Plug-Ins/AdobePDFViewer.plugin'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/Info" CFBundleVersion'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/Automator/Save as Adobe PDF.action'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/Automator/Save as Adobe PDF.action/Contents/Info" CFBundleVersion'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/PDF Services/Save as Adobe PDF.app'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/PDF Services/Save as Adobe PDF.app/Contents/Info" CFBundleVersion'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Browser Plugin should be updated.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Print Automator should be updated.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Print PDF Service should be updated.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Pre-validating all the tasks.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Pre-validation for all tasks successful.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: PackageKit: Shoving /private/tmp/.PKInstallSandboxManager/1.sandbox/Root (1 items) to /tmp
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI.7z.
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta Copyright (c) 1999-2009 Igor Pavlov 2009-05-30
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: p7zip Version 9.04 (locale=utf8,Utf16=on,HugeFiles=on,4 CPUs)
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Processing archive: MUI.7z
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Built-in/Accessibility.acroplugin/Contents/MacOS/Acc essibility
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/Versions/A/AcroAM T
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/AcroAMT.framework/Versions/A/AcroAMT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/AcroAMT.framework/AcroAMT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: ERROR: E_FAIL
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting en_US.7z.
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta Copyright (c) 1999-2009 Igor Pavlov 2009-05-30
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: p7zip Version 9.04 (locale=utf8,Utf16=on,HugeFiles=on,4 CPUs)
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Error:
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: there is no such archive
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' INFO: For creating debug logs, please run following command in terminal'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' $ sudo defaults write "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel debug'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [1], cmdErrMsg [2013-02-27 19:02:07.866 defaults[4318:1307] \nThe domain/default pair of (/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides, AcroPatchLogLevel) does not exist], cmdOutput []'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: App. path is obtained as /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Getting installed application locale'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u' cmd: /usr/bin/defaults read "/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/AcroLocale" AcroInstallLocaleID'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [MUI]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: The installed app language obtained [MUI].'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: Task plist file validation successful, file path: /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc/Tools/Tasks.plist'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Checking for browser plugin.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: The path obtained from /Library/Preferences/com.adobe.acrobat.pdfviewer is /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/Internet Plug-Ins/AdobePDFViewer.plugin'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/Info" CFBundleVersion'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/Automator/Save as Adobe PDF.action'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/Automator/Save as Adobe PDF.action/Contents/Info" CFBundleVersion'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/PDF Services/Save as Adobe PDF.app'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/PDF Services/Save as Adobe PDF.app/Contents/Info" CFBundleVersion'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Browser Plugin should be updated.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Print Automator should be updated.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Print PDF Service should be updated.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Preparing for Rollback for all the valid tasks.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u' cmd: /bin/cp -fR "/Applications/Adobe Acrobat XI Pro/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT" "/tmp/com.adobe.acrobat.viewer.updater/rollbackstore/Applications/Ado be Acrobat XI Pro/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT"'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [1], cmdErrMsg [cp: symlink: Versions/Current/AcroAMT: No space left on device], cmdOutput []'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'ERROR : The rollback preparation command /bin/cp -fR "/Applications/Adobe Acrobat XI Pro/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT" "/tmp/com.adobe.acrobat.viewer.updater/rollbackstore/Applications/Ado be Acrobat XI Pro/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT" failed.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'EXCEPTION: Caught an exception while preparing for rollback for task 0.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Traceback (most recent call last):'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' File "/private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.A crobatUpd11001.iBOpAc/Tools/TaskExecutor.py", line 1036, in beginScan'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' prepareForRollback(plist[i],i)'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' File "/private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.A crobatUpd11001.iBOpAc/Tools/TaskExecutor.py", line 588, in prepareForRollback'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' prepareRollbackForOverwrite(dest,isDir,tasknum)'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' File "/private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.A crobatUpd11001.iBOpAc/Tools/TaskExecutor.py", line 563, in prepareRollbackForOverwrite'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' raise Exception("GenericError")'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Exception: GenericError'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ''
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: The details of the failed task are'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' TaskType = Overwrite'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' StagingRootDir = Application'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' RelativePath = Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' IsDirectory = 0'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' TargetPackageId = com.adobe.acrobat.11.viewer.app.pkg'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' LangId = MUI'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' ChecksumBefore = 0'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' ChecksumAfter = 1925040286.0'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' NSFileOwnerAccountName = root'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' NSFilePosixPermissions = 509'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' NSFileGroupOwnerAccountName = admin'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ERROR: Postinstall exited with error code 116.
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: PackageKit: releasing backupd
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: PackageKit: allow user idle system sleep
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “AcrobatUpd11001.pkg”." UserInfo=0x7fac8a42ebd0 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#pa yload.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.a11.AcrobatUpd11001, NSLocalizedDescription=An error occurred while running scripts from the package “AcrobatUpd11001.pkg”.} {
NSFilePath = "./postinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAcrobatUpd11001.pkg\U201d.";
NSURL = "file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload .pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.a11.AcrobatUpd11001";
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “AcrobatUpd11001.pkg”." UserInfo=0x7fd3dbc6eee0 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#pa yload.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.a11.AcrobatUpd11001, NSLocalizedDescription=An error occurred while running scripts from the package “AcrobatUpd11001.pkg”.}
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: IFDInstallController DBC828D0 state = 7
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: Displaying 'Install Failed' UI.
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.The error in the log is as follows:
BEGIN INSTALL LOG EXCERPT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: ERROR: E_FAIL
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting en_US.7z.
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta Copyright (c) 1999-2009 Igor Pavlov 2009-05-30
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: p7zip Version 9.04 (locale=utf8,Utf16=on,HugeFiles=on,4 CPUs)
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Error:
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: there is no such archive
END INSTALL LOG EXCERPT
After this error the whole install begins a cascade failure.
Bill@VT has the correct troubleshooting procedure though. Download the update and try updating locally rather than through the ARM updater. -
Cannot update data from DSO to Cube with further update in process chain
Hi Guys,
This is the message am getting when am trying to update to cube by process further update with process chain.Process fails at further update with the following below message.
However at DSO level i can see the data mart status but no request at cube level.
Error Message:
Cannot update request REQU_D57WAP7Z2WAI1CG5Y5OQ5W7JR in data target
Message no. RSM1523
Diagnosis
System checks show that request REQU_D57WAP7Z2WAI1CG5Y5OQ5W7JR cannot be
updated to a data target.
The system checked whether
o request REQU_D57WAP7Z2WAI1CG5Y5OQ5W7JR is already in the data target
o the data target has active update rules for the InfoSource
o the data target was selected for updating
o locks exist
o for a DataStore object as a data target, that the request was
updated in the correct order, if the DataStore object stipulates
When i check the monitor screen under status tab it says "A caller 01, 02 or equal to or greater than 20 contains an error meesage" and under details tab "Data Package 1 : arrived in BW ; Processing : Data packet not yet processed "
Regards,
Krishna.
Edited by: krishna Krishna on Mar 4, 2009 6:37 PMHi
It seems you used infopack when you select update data inot datatarget then system prompts you a infopack.That's the infopack which is generated by system being used in process chain variant to update data into datatarget.
Create new infopack/ DTP manually then use that infoapck/DTP on the process chain variant then try.
Chandu. -
i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?
This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!
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