Cannot update mail account settings, Cannot update mail account settings

I recently changed my password on my yahoo email account. My iPad now cannot login to my yahoo mailnsince the password is different. When I go to Settings, Mail, Account, I can see my yahoo account but iPad will not allow me to click on it. Any ideas?

Maybe a process is hung up on the bad credentials. If you haven't done so, I would stop all apps with the double-tap-on-the-home-button, hit-the-red-X method then reset the device with the home and power button. I bet after you do that you will be able to get into the account to either edit it or delete it.

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HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

Hi all,
Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues. Very frustrating and definitely something Apple needs to resolve: incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors. If you're still having issues, though, here's what worked for me...
First, head to the iCloud preferences pane in System Configuration and choose "Sign Out". When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine. I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices... But use your own judgment. I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
Once you've signed out of iCloud, restart your system. When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button. When it asks for your account name, use your @iCloud.com email address. I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
Apple, if you're reading through any of these issues (there are TONS of users having this same problem). Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily. This has happened to me on numerous occasions. Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day. Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
Hope that helps some of you!
Terry Mullane
Washington, DC

I recently changed my internet service provider and my e mail address. I updated my iTunes account with the new e mail. Now I cannot get updates on my devices, because the login box on each still contains my old e mail. How can I change this please?

I recently changed my internet service provider and my e mail address. I updated my iTunes account with the new e mail. Now I cannot get updates on my devices, because the login box on each device still contains my old e mail, and I do not know how to change this How can I change this please?

Try tapping on the id in Settings > iTunes & App Stores on your devices (Settings > Store if they aren't on iOS 6+) and then log back in and see if that 'refreshes' the account on them.

Update my Yahoo E-mail on my computer and now cannot log into my iPad to get mail. Can get on internet. How do I change my password on my mail account on my iPad?

Update my Yahoo E-mail on my computer and now cannot log into my iPad to get mail. Can get on internet. How do I change my password on my mail account on my iPad?

Settings > Mail Contact Calendars
Tap your Mail Account
Change the Password
Tap Done and it will reconnect

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

its very specific.
If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
Iphoto i use never used imovie.
If you began using iPhoto without having Accepted it into your Apple ID, then that would explain why you are unable to update the app. If any of the iLife apps are used without Accepting them into your Apple ID, the ability to accept them will lapse and you will not be able to update them.

HT1694 I have recently updated my iPad and cannot access my mail account (I can access it through Microsoft) but not the mail app that's on iPad.. It continually keeps saying cannot verify account or password.

I have updated my pad and now cannot access my Email through mail on the ipad (I can access it on the internet via Microsoft ) I have tried changingassword and server to pop3... But nothing working that if read from ppl. Please help.. As I love using mail on the pad making it much faster and easier to view my mail. I don't wanna go back to logging in over the web.... Please help :)

When resetting your password, did you turn on two-step authentication? If you did, the Mail App isn't compatible with it - either, you need to create an application password and use that to log in using the iPhone Mail App, (instead of your Microsoft Account password) or disable two-step authentication to make it work.
There's more here:
http://windows.microsoft.com/en-GB/windows/two-step-verification-faq

I updated to mountain lion and now mail cannot connect to my server

I updated to mountain lion and now mail cannot connect to my server. It says check your user name and password are correct. Well they are, and were. Nothing has changed except the mac OS.
Has anyone else suffered this and knows a way around it? Too annoying to log into my mail every 15mins via a web page anymore.
Efforts tried to resolve this so far:
retyped user name and password, removed account and created a new account, restarted computer, software update, searched forums. so far all have proved unsuccessful.
I have also written to my mail provider and am waiting for feed back from them, but if anyone has any advice it would be gratefully received.
Many thanks,
Mike

Many users upgrading to Mountain Lion have run into this problem, myself included. You likely have corrupted settings for your "Outgoing Mail Server (SMTP)" for each of the failed Accounts. Open Mail>go to Mail's Preferences>Accounts>select an Account in the left column to work on>then set up your Outgoing Mail Server which will INCLUDE resetting up your Password, as its asking you to. Click on "SMTP Outgoing Mail Server" near the bottom of the Accounts window while your mail account is highlighted in the left hand column. When you click on SMTP... you will see a drop down box icon offered at the right side of the line. Click it and then select at the bottom of the the list "Edit SMTP Mail Server". Fill in the required settings for your ISP mail account using their recommended settings.

HT1222 I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!!!!!!

I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!

Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

Cannot send or receive email, or quit Mail after 10.4.6 update

Updated from 10.3.9 to 10.4.6 and cannot receive or send email via Mail with POP, IMAP, or .Mac accounts. Must force quit.
Four email accounts continue to have the spinning wheel, which I suspect indicate a continuing, though unsuccessful, attempt to receive mail from those accounts. Other email accounts do not show the spinning wheel.
Switched to different user account, and Mail works fine there.
G4 1.25 Mac OS X (10.4.6)

Well, I hope you find the answer there. It's strange that things work properly when logged in as another user, though. Whatever you do to try to solve the problem, be sure to start by verifying/repairing your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Take a look at this article as well:
Font Management in Mac OS X Tiger and Panther
You may also have cache corruption issues:
Resolving Disk, Permission, and Cache Corruption
Side effects of System cache cleaning
In addition to the utilities described there, you may want to try one of the following, which are free:
OnyX
Cache Out X

Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. Account name: "MacMail"

Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. Account name: "MacMail"
What are the correct mail account settings and more importantly the correct DNS settings
Thank you for any help you may be able to provide
Cheers
Chris (iMac i7)

Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
          •          Server name: imap.mail.me.com
          •          SSL Required: Yes
          •          Port: 993
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
SMTP (outgoing mail server) information:
          •          Server name: smtp.mail.me.com
          •          SSL Required: Yes
          •          Port: 587
          •          SMTP Authentication Required: Yes
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

Update 10.5.8 - cannot open Mail

Since installing 10.5.8 this morning, I cannot open my mail program.
It immediately opens then quits.
Hence cannot check emails that I have to reply to - nor check for new ones.
Do not know about other apps??
verified disk - all okay.
This at present is only problem.
has anyone any ideas.???

CliveH - apologies, the thread I mentioned seems to have disappeared. To summarise:
(1) check that you have Mail 3.6 installed - this update from 3.5 should have happened at the same time as you ran the 10.5.8 update - to check the version and the update date use CTRL-Click on Mail.App in the Applications list in Finder, and select Get Info.
2) run Mail from Applications (i.e double-click on Mail.App in the list), not from the icon in the Dock. If Mail now works, remove the Mail icon in the Dock and replace it with a new icon (drag and drop from the Applications list)
This worked for me; hope it helps you

Apple has sent out several updates lately for the OS. Now I cannot open ANY attachment to ANY e-mail. Is there a fix?

Apple has sent out several updates lately for the OS. Now I cannot open ANY attachment to ANY e-mail. Is there a fix?

Microsoft Office 365 is a subscription - based service. You have to pay for it... and keep paying for it... and paying for it... as in 365 days a year... or lose your hard work.
Office Home Premium is a mere $10 a month, but a convenient annual subscription is only $100 a year. This is a substantial discount to Microsoft's Office 365 business products ($150 / employee / year).
Such a deal! Are you not absolutely thrilled?
Here are some slightly more reasonable alternatives, all of which are compatible with their Office equivalents:
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free if you can find it)
OpenOffice (completely free)
Numbers ($19.99)
Pages ($19.99)

Just updated to ios6, tried to update an app and now its stuck "waiting". Like that for 24 hours, mail is OK, web browsing OK but cannot unblock the apps thing. any ideas?

Just updated to ios6, tried to update an app and now its stuck "waiting". Like that for 24 hours, mail is OK, web browsing OK but cannot unblock the apps thing. any ideas?

Try update using iTune (Check for Update; see bottom right)
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/52351097ee11e908a25 cdaa4c9483fdd_zpsbaeae828.jpg

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!!

this is total bullshit. so frustrated with this nonsense.

Have downloaded Yosemite and lost my outgoing mail settings in the process. I can still receive email from all my mail accounts but cannot send any...

I have downloaded Yosemite but lost my outgoing mail settings in the process. I can still receive mail from all my accounts but cannot send any...

Open mail
click on mail on top
click preferences
click accounts tab
scroll down to TLS Certificate
click up & down arrow and select (com.apple.idms.appleid )
It worked for me

Cannot get mail on one of my iOS accounts

Cannot get mail on one of my iOS accounts. Anyone else?

Since the IOS 7.1 update, I get my gmails but each time I get a message "Cannot get mail" - the mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info in Mail settings." Can anyone suggest a fix?

Cannot update mail account settings, Cannot update mail account settings

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