Cannot update my move app because of unknown error when entering my password for my apple id

I am having problems updating my iMovie app. I saw the new update at my work place when finishing up the work day, so i thought i'd update it. But soon i relaised that it too some time as the file being downloaded was quite large, so i decided to pause it and update it later when i got back home. But when i reached home and tried to resume the update... I entered my Apple ID and Password, but it would tell me that my password is wrong. I can't be entering the wrong password as i tried to check my account using itunes and there was no problem loging in... Can someone advice on this?

Sign out of the App Store (Store > Sign Out) and sign back in.

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