Cannot update or backup my 3G. The new iTunes no longer has the backup menu

Hi, looking for help. I have a 3G and want to back it up so I can buy a 5G iphone and transfer all my stuff. The new itunes nolonger has the window to choose to backup or update. Can anyone help...please...

If you have iTunes 11 then you can enable the left-hand sidebar that used to show on previous versions via option-command-S on a Mac, control-S on a PC. You should then be able to transfer purchases and backup the phone by control-clicking on a Mac, right-clicking on a PC, the iPhone 'device' on that sidebar and selecting the relevant option on the popup that you should get.
Or you can do it via the File > Devices menu option at the top of iTunes (on iTunes 11 on a PC Alt-F should get the File menu to appear).

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iTunes Store > http://support.apple.com/kb/HT4919
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iPhone 4s
windows 7 ultimate
toshiba laptop 8yrs old
upgraded itunes
please im on surgical leave and have one hand to type really could use some help
thank you for your time
LiSa

fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing.

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Cannot update or backup my 3G. The new iTunes no longer has the backup menu

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