Cannot update or restore my ipod

I recharged my ipod shuffle in someone else's computer and it seems because i didn't remove it using itunes it is now completely stuffed. My O/S will recognise the hardware but if i try to view the contents through windows i get either a "Insert device into drive k:" message or "incorrect I/O" message. When i run the restorer it simply freezes up the second i insert my ipod. I am extremely computer literate but I am at my wits end with this any help would be much appreciated
Ipod Shuffle   Windows XP  

I have the same problem and of course I tried the 5 R's. The driver is not missing - how can you remove a driver that is built into Windows? Let's pretend you actually can't for argument's sake You certainly wouldn't do it on purpose then ask why the hardware's not working, would you?
1. Reset your iPod, iPod nano, iPod mini, or iPod shuffle. <-- obviously.
2. Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
<-- shouldn't matter on onboard USB ports when it worked before on the same ports.
3. Restart your computer, and make sure that you have the latest software updates installed.
<-- Like the drivers weren't already built-in to Windows and something's going to be updated in 2006 for Windows XP USB/Flash-drive support on PC hardware from 2002? Of course I'm updated.
4. Reinstall your iPod and iTunes software. You can download the latest versions of iPod Updater and iTunes from our website.
<-- I hadn't installed iTunes at all when the problem occurred. Why do you need iTunes itself to fix an iPOD? There's a separate Update application *that doesn't notice iTunes isn't installed when you launch it*?
If it mattered, I'd expect this application to tell me. Or it's worthless.
5. Restore your iPod using the latest iPod Updater. Please note that restoring an iPod will erase all songs and files on your iPod and restore it back to its original settings. After restoring, you can transfer your music and files from your computer back to your iPod again.
<-- doesn't work, "Cannot mount iPOD" But we knew that would happen if the drive cannot be opened in Explorer.
PC, AMD ~1.9GHz, 512MB, TV/Video-In/Out/DVD+RW, 2x80gb HDD, plays games, cheap, part-recycled. Windows 98

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