Cannot update phone software c7

Hi I have got an nokia c7
when I  try to update my phone software a problem appears:
-USB connection lost...
-the ovi suite gives me some steps to recovery
-then I follow the recovery steps after that the same problem appears
can anyone help me I can not update my phone....

Make sure that time and date + timezone is correct in the phone
Uninstall Nokia Connectivity Cable Driver and PC Connectivity Solution
Reboot your computer just to be sure, and then start Ovi Suite and try and connect phone again.
If you are using a stationary PC make sure you are using the USB ports on the back of the computer.

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    2015-01-02 13:42 GMT+01:00 kglad <[email protected]>:
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    kglad <https://forums.adobe.com/people/kglad?et=watches.email.outcome>
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