Cannot update to Adobe Reader XI on a Windows 7 PC.

I got the following error message "Update failed. Error 1310. Error writing to file: C:\Config.Msi\7bf5e.rbf. Verify that you have access to that directory."
How do I know if I have access to that directory? I am not an IT professional.

Download, unzip, then run the uninstaller from http://labs.adobe.com/downloads/acrobatcleaner.html
Then try installing the latest version using the full installer from http://get.adobe.com/reader/enterprise/

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  • Updating  free Adobe Reader

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    Reader has nothing to do with Access. The hyperlinks in Access .mdb files are pointing to specific file locations on your system (hard drive or network). Changing the default app for those PDFs DOES NOT change the location of the files, so it CANNOT break the link in the .mdb file. Something else has caused this in Access. It could be a protocol that is telling Access to use the older version of Reader, but that would be in Access, and NOT Reader.

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    >

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    Safe Mode - Mavericks
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  • We have adobe acrobat pro installed on our computer  - we have changed the password - but it is still not giving us access to update our adobe reader. The name is showing as Marriner. Is this linked to our account?

    We have adobe acrobat pro installed on our computer  - we have changed the password - but it is still not giving us access to update our adobe reader. The name is showing as Marriner. Is this linked to our account?

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