Cannot update to IOS 5 keep getting message that update server cannot be contacted. I have updated my I-tunes and use windows 7
Cannot update to IOS 5 keep getting message that update server cannot be contacted. I have updated my I-tunes and use windows 7
See this previous discussion;
https://discussions.apple.com/message/12341443#12341443
Similar Messages
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What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame. What gives??
Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?
Apple's download AND activation servers are being stressed today with all the downloads/activations. It might be best to wait and try later.
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The mac keeps trying to contact the update server for hours but never does-so I can never update
thank you cor-el for your input. think it worked. won't know for sure until i try to update again. no updates available since i installed this version. thanks again
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Since Yosemite update, we cannot open Minecraft. Keep getting message that we need to install the legacy SE 6 runtime. This does not work. Any suggestions? A nine year old boy will be grateful as will his mother! Thanks!
Is this the one you're installing?
Java for OS X 2014-001 -
Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.
guyfromplantation wrote:Don't have a network.
That would be problem number 1. The device MUST be connected to the Internet to download software updates.
I am guessing you are trying to download an iOS update, common causes for the error you mentions are Anti-Virus or Firewall software on the computer preventing files from downloading.
If this doesn't address your issue, try rewording your issue so that we can better understand the problem you are having. -
Trying to update ipad2 software. Keep getting message that network connection timed out. Don't know how to cancel the firewall
Im getting the same thing...
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When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
How do I get CC to find apps installed under the previous version?
And how do I get Lightroom CC to run?
PeterI still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe. -
How on earth do I update my Apple ID to my new email address? I keep getting moved to 'change my password' sites, but I have a new email address and need to update my Apple. Frustrated!!
Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support. -
Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
I keep getting messages that the games cannot connect to the game center. Even when I try to open using the "play" incon in the Game Center, I get the same message. The message refuses to do anything when I press either "cancel" or "retry,", it just sits there and the game won't open when it appears.
I have tried resetting the IPad, turning it off/on; re-syncing, etc., and nothing seems to work. Can any one suggest a way to get the stupid Game Center message to close or some other method to open the game?
Thanks.Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
I have a Max OS X 10.6.8 with a Safari 5.1.10 browser. I keep getting messages that my browser needs to be upgraded but can't find out how to do it and what I should upgrade to. I am prettu computer challenged so would appreciate any help and please keep it simple! : - )
Apple Safari updates are linked the OS X system upgrades, only. The most recent version of Safari for OS X 10.6 Snow Leopard isn't recent enough.
Instead of, or in addition to, try Mozilla FireFox web browser, instead.
Mozilla FireFox web browser is a stand alone, Mac-friendly web browser that gets continual updates without having to upgrade/update your entire OS X system.
The current, up-to-date version of FireFox is fully compatible with OS X 10.6 Snow Leopard.
Good Luck! -
Why do I keep getting message that not connected to Internet when trying to access amazon yet am very obviously am still connected as can access the apple site or banking sites. Have tried resetting.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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I am trying to do an iCloud backup from my computer. I have been unable to do a backup from a wifi as I keep getting message that it cannot be completed. What is the secret to doing this from my computer, with my iphone plugged into same?
How are you trying to do it from your computer? Try plugging it into your charger while connected to wifi, then either lock the screen and wait (it should backup up ever 24 hours) or go to Settings>iCloud>Storage & Backup and tap Back Up Now.
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And I keep getting messages that " the username or password for imap.gmail is incorrect
I Have a new I pad and I cannot set up email. I tried 2 different emails and I keep getting messages that " the username or password for imap.gmail is incorrect. What am I doing wrong?
I would delete the accounts and start all over again making sure to follow the instructions here.
http://support.apple.com/kb/ht4810
Sometimes, you have to go deeper into the settings and check the outgoing mail server setting as well, especially, if you cannot send mail.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional
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