Cannot update to latest iTUnes

I have a Macbook 3.1 with OS X 10.5.8. When I try to tether my new iPhone 5c to my iTunes account on my Macbook, I get an error message saying my iTunes version is out of date. When I try to update my iTunes account I get an error message saying my operating system is out of date. How can I resolve this so I can sync between my ipad/iphone and my Macbook

You have to upgrade to 10.6.8 to be able to download iTunes 11. The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard After you’ve installed that then download the 10.6.8 combo updater to finish it off. http://support.apple.com/kb/DL1399 You will need to be running 10.6.8 to access the App Store to order Lion, Mountain Lion or Mavericks which are downloads only.
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.

Similar Messages

Trying to update to latest Itunes. Get almost through the installation and get a message that old version of Itunes cannot be removed, contact local support group. What is up?

trying to update to latest Itunes. Get almost through the installation and get a message that old version of Itunes cannot be removed, contact local support group. What is up?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT201269 ibook stopped transferring images via image capture. last month it worked. i hav an old ibook and i cannot update to newest itunes. which is fine. however, i need the image capture to take photos off my iphone 5. no, i dont want to use i cloud.

ibook stopped transferring images via image capture. last month it worked. i hav an old ibook and i cannot update to newest itunes. which is fine. however, i need the image capture to take photos off my iphone 5. no, i dont want to use i cloud. i would actually like to just plug it in to the usb drive the old fashioned way

I don't believe the iOS7 update was the cause for your issue. I have three devices all updated and they all show the Import To drop menu in Image Capture as shown below.

Cannot update, repair, uninstall itunes in Windows7-64bit. Have itunes v10.5.0.142 installed but is missing "itunes64.msi" file . Need copy of itunes64.msi file which is located in the file folder ProgramData\Apple Computer\Installer Cache. Thanks.

Cannot update, repair, uninstall itunes in Windows 7-64bit. I have itunes version 10.5.0.142 installed but is missing the "itunes64.msi" file. Would like to obtain a copy of this file which is located in the file folder ProgramData\Apple Computer\Installer Cache. If someone could supply a copy of this file on this site, it would really be appreciated. Thanks in advance.

See Troubleshooting issues with iTunes for Windows updates for general advice.
If you want to install an older version of iTunes see http://support.apple.com/downloads/#itunes or OldApps.com.
tt2

HT1926 I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

I cannot download the latest Itunes software, and I am being given the following message. 'The error code is 2324'. Can anyone help???

(Apologies for barging in, Steve.)
I'd also try the fixit from the following Microsoft document:
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

HT5654 I can't update the latest itunes on my computer. I have a toshiba.

I am having trouble updating the latest itunes on my computer. It says to go to itunes.com to update it but when i do it just says dowlaod. i already have it downloaded. how do i update it?

Si vous tappez sûr le cle <<option>> et cliquez vôtre souris de l'icon de haut-parleur
de le haut partie de sa Desktop, vous pouvez voir les choix pour le son: les haut-parleurs internales, Line out et Digital Out. C'est tout ! Ou cliquez de la Pomme a gauche, choissisez Préferences, et Son, et voila..... le meme chose.....
Merci d'avoir choisi Apple
John B

I am on Windows XP. Updated to latest iTunes but it would not install. Tried again and the system hung. I did a restart and iTunes had completely vanished from my system. Tried to do a new install but it won't finalise. Can anyone offer any suggestions?

I am on Windows XP. Updated to latest iTunes but it would not install. Tried again and the system hung. I did a restart and iTunes had completely vanished from my system. Tried to do a new install but it won't finalise. Can anyone offer any suggestions?

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

TS1441 updated to latest itunes and now my iphone 5 will not connect to my laptop

updated to latest itunes and now my iphone 5 will not connect to my laptop

Connect in recovery mode, explained here:
iOS: Unable to update or restore

I cannot update the latest version of iTunes. I seem to get stuck in a loop of pages

Someone please help! Cannot update to 11.1 or higher so cannot sync music off my laptop. Tells me I have to update. I email myself the link and it is just a link back to the help page. Cannot find (on my iPad iTunes page) a help button. What on earth am I doing wrong??

Check for updates on iTune (computer)
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/a298c11a55205eed00d 100464de7ab43_zpsc302be89.jpg

After updating my latest iTunes, the currupted program won't open or start, even tried deleting the program and reinstall.

On my Windows 7, my latest iTune, after udating to the latest version, I cannot open or start the program. I even deleted the program from my system and then reinstall/download iTune from Apple Store, but the same problem persist. Anyway to get back my iTune back?

Hey there nkg0319,
It sounds like you have uninstalled the iTunes application but you are still not able to launch it after a recent update. I would recommend uninstalling the iTunes application and its associated files with the following article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Then download iTunes again, with this link:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
All the best,
Sterling

I have a Ipod Touch 3rd Generation and before I updated the latest Itunes, it was recognized by my computer fine. Once I updated Itunes to the latest version, my computer no longer recognizez my Ipod and will not download a driver for it.

I can't download a driver to allow my computer to recognize my touch. This was the problem after I updated the latest version of Itunes.

See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

HT1926 I just tried to update to latest iTunes version and received an error 7 (Windows error 1114) that "iTunes was not installed correctly. Please reinstall iTunes." How so I go about this without losing my library contents (which are not backed up on c

I just tried to install latest iTunes version and install failed. A pop-up stated "iTunes was not installed correctly. Please reinstall iTunes. ERROR 7 (Windows error 1114)." I have a decent-sized iTunes library that is not backed-up to the cloud. How can I either get back to the previous iTunes version that was functioning OR install a new version without losing the Library?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I cannot install the latest iTunes because Bonjour cannot be removed?

I've recently got a new iPod touch and I am having problems with downloading the latest iTunes. I go to click download, enter my details etc, and when it starts to download half way through a message box pops up saying 'The old version of Bonjour cannot be removed. Please contact your technical support group.' I tried uninstalling it through my programs, however it says 'The feature you are trying to use is on a network resource that is unavaliable, click OK to try again or enter a alternative path to a folder containing the installation package "bonjour64.msi" in the box below.' All I want to do is access iTunes on my laptop! How can I fix this problem A.S.A.P? Thanks a lot

'The old version of Bonjour cannot be removed. Please contact your technical support group.' I tried uninstalling it through my programs, however it says 'The feature you are trying to use is on a network resource that is unavaliable, click OK to try again or enter a alternative path to a folder containing the installation package "bonjour64.msi" in the box below.'
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

Cannot Update to Latest Version; Fatal Error: "Spe...

During attempts to update, an Error box shows up with:
"The specified account already exists", followed by:
another dialog box "Skype information", which states:
"Installing Skype failed, code 1603", along with:
"A fatal error occurred during installation"
The install then terminates...
Can anyone help?
TIA!
Robert

yorkere wrote:
ruwim wrote:
Apparently there are problems with Windows Installer service on your computer. Try this:
http://community.skype.com/t5/Windows-desktop-client/cant-connect-amp-cannot-update/m-p/3582905#M294...
Thanks so much for referring me to this post...it apparently was the exact same probelm as I have...after back & forth posts on it, apparently all that was required for that victim was a reboot...
Unfortunately, for me, this did not work...
Robert
Try this Lessmsi method:
http://community.skype.com/t5/Windows-desktop-client/Impossible-to-install-v6-13-0-104-Error-1603/m-...
Be aware that if you want to install the currently latest 6.18.0.106 version, then you should use this msi-installer link in order to extract the Skype.exe and Login.cab files:
http://download.skype.com/msi/SkypeSetup_6.18.0.106.msi
Skype.exe and Login.cab files are the only files required by Skype to run.
http://community.skype.com/t5/Windows-desktop-client/I-O-Errors-and-Error-1625/m-p/3588447#M295446

Iphone 3gs device cannot start with latest itunes.

I downloaded the latest itunes in my desktop. When I tried to connect my iphone 3gs it says iphoe cannot be used because apple mobile device is not started. I have restarted my system after download, but i don't know what went wrong. My iphone was working perfectly & it's software version is 4.3. Can someobody help me pls.

This is a reasonably common error on a PC when there is a problem with either a USB device, your USB cables or hardware, or the system drivers.
In a case where, as you say, the device works properly with other computers, the problem is more likely to be with the hardware or drivers on the computer you're trying to connect to.
See this site for some hints:
http://www.pchell.com/hardware/usbcode10.shtml
I found it via a web search; I don't have any connection to that site.
The good news is that your iPhone is probably fine.

Cannot update to latest iTUnes

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