Cannot update/uninstall/install new iTunes on Windows Vista

I just purchased a new 4th gen. ipod touch and need to update my itunes to 10.1 or better. After trying to update my itunes, I received the following message:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi'"
Clicking OK just starts the process over again, and ends with the same error message. I cannot find this .msi file anywhere on my computer. Trying to remove iTunes prompts the same message, and downloading iTunes 10 online also prompts the message.
Does anyone have any insight? This is very frustrating as I would love nothing more than to start putting my ipod to good use, but cannot seem to make any ground.

"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi'"
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try reinstalling iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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TS1702 None of these steps work, also tried hard reboot. . Cannot update or install new apps. Just says waiting. Internet data working fine. My iPhone works fine. This is all on my iPad

None of these steps work, also tried hard reboot. . Cannot update or install new apps. Just says waiting. Internet data working fine. My iPhone works fine. This is all on my iPad

Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, reboot the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
Sometimes resetting all settings can help as well. Settings>General>Reset>Reset all settings. If you do that - you will have to enter all of you app and device preferences again.

Cant install newest iTunes in Windows Vista - An error occured

I started to installing new iTunes and right before the end poped up this window -
An error occured during the installation of assembly ´policy.8.0.Microsoft.VC80.CRT,version="8.0.507...",type="win32-policy",publicK eyToken="1fc8b...",processorArchitecture="x86".
Do anyone know what to do? Im desperate.
Thank you for answering

I think it would be a good idea to scan for malware as malware often interferes with Windows Update.
Download Malware bytes and run a full scan, there is a free version:
http://www.malwarebytes.org/
In services, check the Window Update service. It should show as "started" and start up type automatic.
The other thing is to run the system file checker:
http://support.microsoft.com/kb/929833
This will attempt to fix problems and if it will not run, that is another clue to the problem.

Updating or installing new iTunes causes computer to shut down

I have tried several times to update my iTunes and get through to where it says it is validating install. It stops at about 70% and freezes there for 10 mins. or so and then my computer shuts down. I tried removing iTunes and QuickTime and downloading again but the same thing happened. All MS updates are installed.

It stops at about 70% and freezes there for 10 mins. or so and then my computer shuts down.
Are you getting any sort of blue screen when the PC shuts down? If so what text and alphanumeric codes is it showing? (eg 0x0000007E?)
If it is showing a specific file name too (for example, ati3duag.dll) let us know what that is called too. Precise spelling please.

Manual update after Installing New iTunes

After downloading the new iTunes, everytime I plug my iPod in, it tries to automatically sync my iPod with my library. But if it does this, I will lose thousands of songs because I had it on manual before. It won't let me change any options for the iPod until it's done downloading. Can anyone help me out with this? And please let me know, that is what iTunes is trying to do right?

Hold shift and ctrl keys, WHILE HOLDING connect the ipod and do not let go til the ipod is listed in itunes. THis stops and auto update.
Now on the new "iPod summery" page make sure "Manually manage songs and videos" is checked, If not check it and hit "Apply" button in the lower righthand corner

Ipod nano, new itunes, and windows vista

Hello,
I just recently bought a new computer that came with windows vista. With all the problems i've been having, I was sure that I would have problems with iTunes...
Well everything went surprisingly well when installing the new iTunes and adding all of my music files to the library. I nervously connected my iPod to the USB, thinking it would erase all of my files but I was happy to discover that my computer recognized my iPod and remembered that I keep it so that I can manually manage my music.
Now the problem is that, when I connect my iPod it comes up with a list of tabs, (summary, music etc...)...the summary tab says that my iPod has 13M left out of 4 gigs which is correct...but when I click on the music tab, it does not show the list of music in my iPod...so I cannot edit what is on my iPod. It gives me the option of syncing my iPod to my iTunes library, but I don't want to do that because it will erase everything that is already on my iPod, and I'm afraid that I'll have problems after that such as not being able to add songs onto it. When I eject my iPod and look through it, I find all of the songs still on it....is there an option somewhere that I'm overlooking? Is this something that has to do with the new iTunes or do you think it may be something with Vista?
any input would be appreciated, thanks.

This has nothing to do with Windows Vista, it's basically just one of the changes from iTunes 6 to iTunes 7. If you look in the left-hand column of iTunes (the source list) you should see the name of your iPod below the word "devices." If you look to the left of the name of the iPod icon, you should see a small triangle that appears to be pointing toward the iPod. Click on it. You should now see an additional menu below the iPod's name. If you click on "music" below your iPod, it should show you a list of what's on your iPod.
Hope this helps!
CG

Cannot update or install new apps on iPad 2 after IOS 6 update - Help?

After the IOS 6 install, 15 of my apps were tagged for updates. When I tap on Update All, or on Update for an individual app nothing happens. When I tap on Install for a new app, it turns back to Free.
I've tried the suggestions listed below that I've seen in the various discussions, and none have resolved my problem:
Re-booting.
Signing out/in of my Apple ID.
Setting date a year ahead.
Updating the apps on my PC and syncing.
Wi-Fi is working as are the installed apps themselves, including getting content refreshed, e.g., NYTimes app. Any further help much appreciated. I suspect it may take hours to get through to Apple Support.

Chris,
If you're still having this problem - as I am, please call Apple Support so they can log it in. I spent a lot of time with one of their senior people troubleshooting and at this point the only resolution they can come up with is to do a clean wipe of everything and a new re-install, which is a big undertaking if you have a lot of apps and customizations.
If Apple has enough calls to prove this is not an incidental problem for only a small % users, they can escalate the problem to engineering for possibly an easier fix.

Cannot install new itunes update windows 7

I get the following error message when I try to update to the new iTunes version:
"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
Use source:
C:\Users\****\App Data\Local\Apple\Apple Software Update\iTunes64.msi"
****=My name
I am trying to install the latest version and have been receiving the same error message for about a month. After that message this one pops up:
"The path C:\Users\****\App Data\Local\Apple\Apple Software Update\iTunes64.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes"
And then this one:
"Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually."
When I use Download Only and try to install manually as suggested, I get this message:
"The older version of iTunes cannot be removed. Contact your technical support group."
Can anyone please help me resolve this?
Thank you!

"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
Use source:
C:\Users\****\App Data\Local\Apple\Apple Software Update\iTunes64.msi"
****=My name
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

Hi vindog60,
Thank you for using Apple Support Communities.
To troubleshoot this issue where you get an installation error with iTunes on your Windows PC, please follow the steps in the article linked to below.
Issues installing iTunes for Windows - Apple Support
Cheers,
Alex H.

I can't Start, Uninstall or Install new iTunes. I'm getting the same error message: Window Installer Service could not be accessed. No other programs have similar problem. Any suggestion what can be done?

I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. I have been unable to uninstall itunes

Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!

Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Hello, I have Windows 7, and I have now to install Windows 8 on my Computer, and since, I cannot make any more of update of Apple of itune in Windows 8. Nor to download the software recent of itune... That have to I make???

Hello, I have Windows 7, and I have now to install Windows 8 on my Computer, and since, I cannot make any more of update of Apple of itune in Windows 8. Nor to download the software recent of itune... That have to I make???

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Thank you.

Try to install new itunes software on my Windows XP system. Stop installing because cannot deinstall old version of bonjour.msi. What to do?

Try to install new itunes software on my Windows XP system. Stop installing with the message cannot deinstall old version of Bonjour.msi. What to do? Cleaned already registry.
KR,
Bernd

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

I am unable to update, uninstall, or reinstall iTunes on my laptop. Windows 7 Ultimate 32 bits. Error code is 2330. Can somebody please help me?

I am unable to update, uninstall, or reinstall iTunes on my laptop. Everything was working fine until recently when there was an update available for iTunes, and when I tried to update this, I got the message, "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. Error code is 2330." Can somebody please help me?
System configuration:
Windows 7 Ultimate 32 bits.
Version: 6.1.7601 Service Pack 1 Build 7601
System Directory: C:\Windows\system32
RAM: 1.00 GB.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

After i erased whole data from the ipod touch 3rd gen. when i put back to sync it. it says in the windows connect to itunes, which i did,i also installed new itunes but still it doesnt recognise . pls help me if u have gone thru same trouble like me.

after i erased whole data from the ipod touch 3rd gen. when i put back to sync it. it says in the windows connect to itunes, which i did,i also installed new itunes but still it doesnt recognise . pls help me if u have gone thru same trouble like me
Thanks

I do not understand what "it says in the windows connect to itunes" means?
What is "it" and what is "windows"?
Maybe:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Cannot update/uninstall/install new iTunes on Windows Vista

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