Cannot update, uninstall or install Adobe AIR
I have a particularly puzzling problem.
AdobeAIR has never allowed me to update it. Ever. I have received countless notifications over the years, but everytime I clicked update, I received an error message. The version I have is 3.7.0.2090. I have attempted updating it to 16.0.0.273 all day. I continually receive this message:
"An error occurred while installing Adobe Air. Installation may not be allowed by your administrator. Please contact your administrator."
I have downloaded the latest version and selected "run as administrator". That didn't work. I tried creating a new administrator account on my pc and then selected "run as administrator" using that account. All to no avail.
I figured I might uninstall the version I have, so opened control panel (I'm running Windows 7, btw) and looked for the application in the Programmes list to uninstall it. However, the app was not listed. Anywhere.
I then found, in these forums, someone had a problem with updating and/or uninstalling and attempted a manual removal of some register keys. So following their instruction, I did that. However the issues and error messages remain unchanged.
I am at a complete loss. I cannot uninstall an app that doesn't exist. But I can't update the version I supposedly have.
Any help with this troubling issue would be most welcome.
Kind regards and desperate pleas...
podge
Edit: I have also tried repairing this problem using MicrosoftFixIt. That did not help.
Log File: Adobe Air log file - Pastebin.com
Message was edited by: podgemon
Please share the exact error message which you are getting while running the application? My guess is an appropriate Adobe AIR version is required for running this application. You can use the documentation http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html and use the check the determine the version of Adobe AIR on your computer.
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If any body could help with my promblem it would be much apreciated.Please share the exact error message which you are getting while running the application? My guess is an appropriate Adobe AIR version is required for running this application. You can use the documentation http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html and use the check the determine the version of Adobe AIR on your computer.
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CANNOT install Adobe AIR, administrator error. could not update past .20 version
consistently receive following message:
an error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
I receive this message AS AN ADMINISTRATOR (only user on Netbook IS me, THE ADMIN). even in safe mode tried to update/install, same error. did NOT have this problem updating w/ previous versions (xxx.20 and earlier)
I contacted myself, as instructed by the error message, and the response was Adobe failed to properly check administrator privileges for versions after .20
the install log (which I guessing since this is being requested, this GLOBAL problem will have to be resolved 1 user at a time??):
[2010-06-11:18:53:17] Performing runtime update
[2010-06-11:18:53:18] UI SWF load is complete
[2010-06-11:18:53:29] UI initialized
[2010-06-11:18:53:29] starting user confirmation
[2010-06-11:18:53:30] Version of this installer: 2.0.2.12610
[2010-06-11:18:53:30] Installed version: 1.5.3.9130
[2010-06-11:18:53:30] Installation type: patchNewer
[2010-06-11:18:55:50] starting install
[2010-06-11:18:55:50] Scheduling runtime installation operations
[2010-06-11:18:55:50] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-06-11:18:55:50] Scheduling an MSI install operation
[2010-06-11:18:55:50] Beginning runtime installation
[2010-06-11:18:55:51] Beginning install
[2010-06-11:18:55:51] Installing c:\docume~1\tamramb\locals~1\temp\air54.tmp\setup.msi
[2010-06-11:18:56:26] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5A.tmp\temp
[2010-06-11:18:56:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-06-11:18:56:36] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR54.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-06-11:18:56:41] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5B.tmp\temp
[2010-06-11:18:56:44] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-06-11:18:56:44] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR54.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-06-11:18:56:46] Execution complete; beginning commit phase
[2010-06-11:18:56:47] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5A.tmp\temp
[2010-06-11:18:56:47] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5B.tmp\temp
[2010-06-11:18:56:47] Commit complete
[2010-06-11:18:56:47] install complete
[2010-06-11:19:02:58] begin quitting
[2010-06-11:21:38:05] UI SWF load is complete
[2010-06-11:21:38:08] UI initialized
[2010-06-11:21:38:11] Pingback request completed with HTTP status 200
[2010-06-11:21:38:13] Begin background update check
[2010-06-11:21:38:15] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-06-11:21:38:17] Background update not available
[2010-06-11:21:38:21] begin quitting
[2010-06-19:17:41:23] UI SWF load is complete
[2010-06-19:17:41:25] UI initialized
[2010-06-19:17:41:26] Begin background update check
[2010-06-19:17:41:27] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-06-19:17:41:28] Background update not available
[2010-06-19:17:41:29] begin quitting
[2010-06-29:15:32:48] UI SWF load is complete
[2010-06-29:15:32:51] UI initialized
[2010-06-29:15:32:51] Begin background update check
[2010-06-29:15:32:53] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-06-29:15:32:54] Background update not available
[2010-06-29:15:32:55] begin quitting
[2010-07-06:22:58:20] UI SWF load is complete
[2010-07-06:22:58:25] UI initialized
[2010-07-06:22:58:27] Begin background update check
[2010-07-06:22:58:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-06:22:58:43] Background update not available
[2010-07-06:22:58:44] begin quitting
[2010-07-09:01:27:11] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-07-09:01:27:11] UI SWF load is complete
[2010-07-09:01:27:13] UI initialized
[2010-07-09:01:27:14] beginning UI styling
[2010-07-09:01:27:14] UI styling complete
[2010-07-09:01:27:14] Downloading file to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3A.tmp
[2010-07-09:01:27:17] Received HTTP Response Status event
[2010-07-09:01:27:17] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-07-09:01:27:25] Waiting for user confirmation
[2010-07-09:01:29:06] User confirmed action: save
[2010-07-09:01:29:06] Saving file to C:\Documents and Settings\TamraMB\Desktop\TweetDeck_0_34.3.air
[2010-07-09:01:29:07] starting cleanup of temporary files
[2010-07-09:01:29:07] application installer exiting
[2010-07-09:01:36:23] Starting app install of file:///C:/Documents%20and%20Settings/TamraMB/Desktop/TweetDeck_0_34.3.air
[2010-07-09:01:36:24] UI SWF load is complete
[2010-07-09:01:36:25] UI initialized
[2010-07-09:01:36:25] beginning UI styling
[2010-07-09:01:36:26] UI styling complete
[2010-07-09:01:36:26] Unpackaging to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp
[2010-07-09:01:37:03] unpackaging/validation is complete
[2010-07-09:01:37:03] application is bound to this version of the runtime
[2010-07-09:01:37:03] app id TweetDeckFast
[2010-07-09:01:37:03] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-07-09:01:37:03] Application located at C:\program files
[2010-07-09:01:37:04] Waiting for user confirmation
[2010-07-09:01:37:11] User confirmed action: install
[2010-07-09:01:37:11] creating native installer in: C:\Documents and Settings\TamraMB\Local Settings\Temp\fla40.tmp
[2010-07-09:01:37:37] native installer creation complete
[2010-07-09:01:37:38] Starting install
[2010-07-09:01:37:38] using conversion output in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla40.tmp
[2010-07-09:01:37:38] Beginning install
[2010-07-09:01:37:38] Installing C:\Documents and Settings\TamraMB\Local Settings\Temp\fla40.tmp\setup.msi
[2010-07-09:01:38:22] Execution complete; beginning commit phase
[2010-07-09:01:38:22] Commit complete
[2010-07-09:01:38:26] Re-launching application from C:\program files\TweetDeck\TweetDeck.exe
[2010-07-09:01:38:26] starting cleanup of temporary files
[2010-07-09:01:38:56] application installer exiting
[2010-07-15:09:42:29] UI SWF load is complete
[2010-07-15:09:42:32] UI initialized
[2010-07-15:09:42:32] Begin background update check
[2010-07-15:09:42:32] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-15:09:42:41] Background update not available
[2010-07-15:09:42:42] begin quitting
[2010-07-22:14:42:33] UI SWF load is complete
[2010-07-22:14:42:35] UI initialized
[2010-07-22:14:42:35] Begin background update check
[2010-07-22:14:42:42] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-22:14:42:58] Background update not available
[2010-07-22:14:43:03] begin quitting
[2010-07-30:08:51:07] UI SWF load is complete
[2010-07-30:08:51:13] UI initialized
[2010-07-30:08:51:13] Begin background update check
[2010-07-30:08:51:18] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-30:08:51:29] Background update not available
[2010-07-30:08:51:31] begin quitting
[2010-08-09:18:23:21] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.2.air
[2010-08-09:18:23:21] UI SWF load is complete
[2010-08-09:18:23:24] UI initialized
[2010-08-09:18:23:24] beginning UI styling
[2010-08-09:18:23:24] UI styling complete
[2010-08-09:18:23:24] Downloading file to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla36.tmp
[2010-08-09:18:23:27] Received HTTP Response Status event
[2010-08-09:18:23:27] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_34.3.2.air
[2010-08-09:18:23:35] Waiting for user confirmation
[2010-08-09:18:23:39] User confirmed action: install
[2010-08-09:18:23:39] beginning UI styling
[2010-08-09:18:23:39] UI styling complete
[2010-08-09:18:23:40] Unpackaging to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp
[2010-08-09:18:24:07] unpackaging/validation is complete
[2010-08-09:18:24:07] application is bound to this version of the runtime
[2010-08-09:18:24:07] app id TweetDeckFast
[2010-08-09:18:24:07] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-08-09:18:24:07] Application not located
[2010-08-09:18:24:07] Waiting for user confirmation
[2010-08-09:18:24:28] User confirmed action: install
[2010-08-09:18:24:28] creating native installer in: C:\Documents and Settings\TamraMB\Local Settings\Temp\fla39.tmp
[2010-08-09:18:25:07] native installer creation complete
[2010-08-09:18:25:07] Starting install
[2010-08-09:18:25:07] using conversion output in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla39.tmp
[2010-08-09:18:25:07] Destination for installed application is C:\Program Files
[2010-08-09:18:25:08] Beginning install
[2010-08-09:18:25:08] Installing C:\Documents and Settings\TamraMB\Local Settings\Temp\fla39.tmp\setup.msi
[2010-08-09:18:26:05] Execution complete; beginning commit phase
[2010-08-09:18:26:05] Commit complete
[2010-08-09:18:26:17] Re-launching application from C:\Program Files\TweetDeck\TweetDeck.exe
[2010-08-09:18:26:18] starting cleanup of temporary files
[2010-08-09:18:26:49] application installer exiting
[2010-08-09:18:27:32] UI SWF load is complete
[2010-08-09:18:27:35] UI initialized
[2010-08-09:18:27:38] Begin background update check
[2010-08-09:18:27:41] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-08-09:18:27:53] Background update not available
[2010-08-09:18:27:54] begin quitting
[2010-08-17:21:35:49] UI SWF load is complete
[2010-08-17:21:35:59] UI initialized
[2010-08-17:21:36:00] Begin background update check
[2010-08-17:21:36:05] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-08-27:17:40:22] UI SWF load is complete
[2010-08-27:17:40:25] UI initialized
[2010-08-27:17:40:26] Begin background update check
[2010-08-27:17:40:32] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-08-27:17:41:57] Background update successfully downloaded
[2010-08-27:17:41:58] User notified of available background update
[2010-08-27:17:43:24] User selected immediate install of background update
[2010-08-27:17:43:24] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update
[2010-08-27:17:43:29] begin quitting
[2010-08-27:17:44:25] Performing runtime update
[2010-08-27:17:44:26] UI SWF load is complete
[2010-08-27:17:44:29] UI initialized
[2010-08-27:17:44:29] starting user confirmation
[2010-08-27:17:44:29] Version of this installer: 2.0.3.13070
[2010-08-27:17:44:29] Installed version: 2.0.2.12610
[2010-08-27:17:44:29] Installation type: patchNewer
[2010-08-27:17:44:47] starting install
[2010-08-27:17:44:49] Scheduling runtime installation operations
[2010-08-27:17:44:50] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-08-27:17:44:51] Scheduling an MSI repair operation
[2010-08-27:17:44:53] Beginning runtime installation
[2010-08-27:17:44:54] Beginning install
[2010-08-27:17:44:54] Reinstalling c:\docume~1\tamramb\locals~1\temp\air9.tmp\setup.msi
[2010-08-27:17:45:26] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\TamraMB\Local Settings\Temp\flaF.tmp\temp
[2010-08-27:17:45:30] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-27:17:45:31] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-27:17:45:33] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla10.tmp\temp
[2010-08-27:17:45:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-27:17:45:36] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-27:17:45:38] Execution complete; beginning commit phase
[2010-08-27:17:45:38] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\flaF.tmp\temp
[2010-08-27:17:45:38] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla10.tmp\temp
[2010-08-27:17:45:38] Commit complete
[2010-08-27:17:45:38] install complete
[2010-08-27:17:48:35] begin quitting
[2010-08-27:18:12:35] UI SWF load is complete
[2010-08-27:18:12:37] UI initialized
[2010-08-27:18:12:39] Pingback request completed with HTTP status 200
[2010-08-27:18:12:39] Begin background update check
[2010-08-27:18:12:41] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-08-27:18:12:41] Background update not available
[2010-08-27:18:12:41] begin quitting
[2010-10-20:17:24:08] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_35.3.air
[2010-10-20:17:24:08] UI SWF load is complete
[2010-10-20:17:24:09] UI initialized
[2010-10-20:17:24:10] beginning UI styling
[2010-10-20:17:24:10] UI styling complete
[2010-10-20:17:24:10] Downloading file to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1E.tmp
[2010-10-20:17:24:11] Received HTTP Response Status event
[2010-10-20:17:24:11] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_35.3.air
[2010-10-20:17:24:18] Waiting for user confirmation
[2010-10-20:17:24:52] User confirmed action: install
[2010-10-20:17:24:52] beginning UI styling
[2010-10-20:17:24:52] UI styling complete
[2010-10-20:17:24:52] Unpackaging to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1F.tmp
[2010-10-20:17:25:21] unpackaging/validation is complete
[2010-10-20:17:25:21] application is bound to this version of the runtime
[2010-10-20:17:25:21] app id TweetDeckFast
[2010-10-20:17:25:21] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-10-20:17:25:21] Application not located
[2010-10-20:17:25:21] Waiting for user confirmation
[2010-10-20:17:25:34] User confirmed action: install
[2010-10-20:17:25:34] creating native installer in: C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp
[2010-10-20:17:25:36] native installer creation complete
[2010-10-20:17:25:36] Starting install
[2010-10-20:17:25:36] using conversion output in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp
[2010-10-20:17:25:36] Destination for installed application is C:\Program Files
[2010-10-20:17:25:36] Beginning install
[2010-10-20:17:25:36] Installing C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp\setup.msi
[2010-10-20:17:25:41] Execution complete; beginning commit phase
[2010-10-20:17:25:41] Commit complete
[2010-10-20:17:25:41] Re-launching application from C:\Program Files\TweetDeck\TweetDeck.exe
[2010-10-20:17:25:42] starting cleanup of temporary files
[2010-10-20:17:25:44] application installer exiting
[2010-10-20:17:26:14] UI SWF load is complete
[2010-10-20:17:26:18] UI initialized
[2010-10-20:17:26:18] Begin background update check
[2010-10-20:17:26:18] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-10-20:17:27:16] Background update successfully downloaded
[2010-10-20:17:27:16] User notified of available background update
[2010-10-20:17:28:19] User deferred installation of background update
[2010-10-20:17:28:19] begin quitting
[2010-10-20:22:01:38] UI SWF load is complete
[2010-10-20:22:01:41] UI initialized
[2010-10-20:22:01:41] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\tweetdeck\tweetdeck.exe"
[2010-10-20:22:01:44] begin quitting
[2010-10-20:22:02:08] Performing runtime update
[2010-10-20:22:02:09] UI SWF load is complete
[2010-10-20:22:02:12] UI initialized
[2010-10-20:22:02:12] starting user confirmation
[2010-10-20:22:02:13] Version of this installer: 2.0.4.13090
[2010-10-20:22:02:13] Installed version: 2.0.3.13070
[2010-10-20:22:02:14] Installation type: patchNewer
[2010-10-20:22:02:19] starting install
[2010-10-20:22:02:19] Scheduling runtime installation operations
[2010-10-20:22:02:19] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-10-20:22:02:19] Scheduling an MSI repair operation
[2010-10-20:22:02:20] Beginning runtime installation
[2010-10-20:22:02:20] Beginning install
[2010-10-20:22:02:20] Reinstalling c:\docume~1\tamramb\locals~1\temp\air37.tmp\setup.msi
[2010-10-20:22:02:43] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3B.tmp\temp
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-10-20:22:02:43] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR37.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-10-20:22:02:43] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3C.tmp\temp
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-10-20:22:02:43] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR37.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-10-20:22:02:43] Execution complete; beginning commit phase
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3B.tmp\temp
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3C.tmp\temp
[2010-10-20:22:02:43] Commit complete
[2010-10-20:22:02:43] install complete
[2010-10-20:22:02:51] begin quitting
[2010-10-20:22:02:51] attempting launch of TweetDeck
[2010-10-20:22:03:43] UI SWF load is complete
[2010-10-20:22:03:49] UI initialized
[2010-10-20:22:03:51] Pingback request completed with HTTP status 200
[2010-10-20:22:03:51] Begin background update check
[2010-10-20:22:03:52] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
[2010-10-20:22:03:52] Background update not available
[2010-10-20:22:03:52] begin quitting
[2010-10-28:09:52:08] UI SWF load is complete
[2010-10-28:09:52:11] UI initialized
[2010-10-28:09:52:11] Begin background update check
[2010-10-28:09:52:12] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
[2010-10-28:09:53:08] Background update successfully downloaded
[2010-10-28:09:53:08] User notified of available background update
[2010-10-28:09:55:56] User selected immediate install of background update
[2010-10-28:09:55:56] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update
[2010-10-28:09:55:58] begin quitting
[2010-10-28:09:56:10] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-10-28:09:56:10] Commandline is: -update
[2010-10-28:09:56:10] Installed runtime (2.0.4.13090) located at c:\Program Files\Common Files\Adobe AIR
[2010-10-28:09:56:38] Starting runtime update. Updating runtime from version 2.0.4.13090 to version 2.5.0.16600
[2010-10-28:09:56:38] Installing msi at c:\docume~1\tamramb\locals~1\temp\air12.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-10-28:10:00:31] Runtime Installer end with exit code 0
[2010-10-28:10:24:27] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-10-28:10:24:35] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-10-28:10:24:35] Commandline is: -updatecheck
[2010-10-28:10:24:35] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-10-28:10:24:37] Performing pingback request
[2010-10-28:10:24:47] Pingback request completed with HTTP status 200
[2010-10-28:10:24:47] Starting runtime background update check
[2010-10-28:10:24:47] Clearing unused background update directory
[2010-10-28:10:24:50] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-10-28:10:24:50] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-10-28:10:24:52] Runtime update not available
[2010-10-28:10:24:52] Unpackaging cancelled
[2010-10-28:10:24:53] Runtime Installer end with exit code 0
[2010-11-04:11:34:43] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-04:11:34:47] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-04:11:34:47] Commandline is: -updatecheck
[2010-11-04:11:34:47] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-04:11:34:48] Performing pingback request
[2010-11-04:11:34:48] Starting runtime background update check
[2010-11-04:11:34:48] Clearing unused background update directory
[2010-11-04:11:34:48] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-11-04:11:34:48] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-04:11:34:49] Runtime update not available
[2010-11-04:11:34:49] Unpackaging cancelled
[2010-11-04:11:34:49] Runtime Installer end with exit code 0
[2010-11-08:15:41:41] Application Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-08:15:41:41] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.36.1
[2010-11-08:15:41:41] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-08:15:41:41] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2010-11-08:15:41:43] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3E.tmp
[2010-11-08:15:41:46] Application signature verified
[2010-11-08:15:41:46] Unpackaging/validation complete
[2010-11-08:15:41:46] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp
[2010-11-08:15:41:51] Native installation package creation succeeded
[2010-11-08:15:41:51] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.35.3 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.36.1 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
[2010-11-08:15:41:51] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp\setup.msi with guid {18436EF4-C98B-B4C3-DF3E-B41918B6BED6}
[2010-11-08:15:42:13] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
[2010-11-08:15:42:14] Application Installer end with exit code 0
[2010-11-11:14:12:59] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-11:14:13:00] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-11:14:13:00] Commandline is: -updatecheck
[2010-11-11:14:13:00] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:14:13:03] Performing pingback request
[2010-11-11:14:13:03] Starting runtime background update check
[2010-11-11:14:13:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-11-11:14:13:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-11:14:13:06] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="not an AIR file" errorID=0]
[2010-11-11:14:13:06] Runtime Installer end with exit code 0
[2010-11-11:17:40:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-11:17:40:56] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-11:17:40:56] Commandline is: -updatecheck
[2010-11-11:17:40:56] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:17:40:58] Performing pingback request
[2010-11-11:17:40:58] Starting runtime background update check
[2010-11-11:17:40:58] Clearing unused background update directory
[2010-11-11:17:40:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-11-11:17:40:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-11:17:41:49] Unpackaging complete
[2010-11-11:17:41:49] Download success
[2010-11-11:17:41:49] Runtime updated downloaded
[2010-11-11:17:42:59] User had deferred installing the update
[2010-11-11:17:42:59] Runtime Installer end with exit code 0
[2010-11-11:21:14:00] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:14:36] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-11:21:14:36] Commandline is: -applyupdates "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:14:36] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:21:14:42] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2010-11-11:21:14:54] Starting runtime background update installation
[2010-11-11:21:14:54] Launching subprocess with commandline C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:15:33] Runtime updater successfully launched
[2010-11-11:21:15:33] Runtime Installer end with exit code 0
[2010-11-11:21:17:34] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-11:21:17:34] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:17:34] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:21:17:34] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2010-11-11:21:18:05] Starting runtime update. Updating runtime from version 2.5.0.16600 to version 2.5.1.17730
[2010-11-11:21:18:06] Reinstalling c:\docume~1\tamramb\locals~1\temp\air2c.tmp\setup.msi
[2010-11-12:03:35:34] Launching subprocess with commandline c:\program files\tweetdeck\tweetdeck.exe
[2010-11-12:03:35:35] Runtime Installer end with exit code 1
[2010-11-12:04:21:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-12:04:21:51] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-12:04:21:51] Commandline is: -updatecheck
[2010-11-12:04:21:51] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-12:04:21:53] Performing pingback request
[2010-11-12:04:21:54] Pingback request completed with HTTP status 200
[2010-11-12:04:21:54] Starting runtime background update check
[2010-11-12:04:21:54] Clearing unused background update directory
[2010-11-12:04:21:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-11-12:04:21:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-12:04:21:55] Runtime update not available
[2010-11-12:04:21:55] Unpackaging cancelled
[2010-11-12:04:21:55] Runtime Installer end with exit code 0
[2010-11-19:11:19:12] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-19:11:19:34] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-19:11:19:34] Commandline is: -updatecheck
[2010-11-19:11:19:34] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-19:11:19:37] Performing pingback request
[2010-11-19:11:19:37] Starting runtime background update check
[2010-11-19:11:19:37] Clearing unused background update directory
[2010-11-19:11:19:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-11-19:11:19:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-19:11:19:41] Runtime update not available
[2010-11-19:11:19:41] Unpackaging cancelled
[2010-11-19:11:19:41] Runtime Installer end with exit code 0
[2010-11-26:14:25:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-26:14:25:55] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-26:14:25:55] Commandline is: -updatecheck
[2010-11-26:14:25:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-26:14:25:57] Performing pingback request
[2010-11-26:14:25:57] Starting runtime background update check
[2010-11-26:14:25:57] Clearing unused background update directory
[2010-11-26:14:25:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-11-26:14:25:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-26:14:25:58] Runtime update not available
[2010-11-26:14:25:58] Unpackaging cancelled
[2010-11-26:14:25:58] Runtime Installer end with exit code 0
[2010-12-03:20:44:53] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-03:20:44:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-03:20:44:57] Commandline is: -updatecheck
[2010-12-03:20:44:57] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-03:20:45:10] Performing pingback request
[2010-12-03:20:45:10] Starting runtime background update check
[2010-12-03:20:45:10] Clearing unused background update directory
[2010-12-03:20:45:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-03:20:45:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-03:20:45:13] Runtime update not available
[2010-12-03:20:45:13] Unpackaging cancelled
[2010-12-03:20:45:13] Runtime Installer end with exit code 0
[2010-12-13:17:04:46] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-13:17:04:52] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-13:17:04:52] Commandline is: -updatecheck
[2010-12-13:17:04:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-13:17:04:56] Performing pingback request
[2010-12-13:17:04:57] Starting runtime background update check
[2010-12-13:17:04:57] Clearing unused background update directory
[2010-12-13:17:04:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-13:17:04:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-13:17:05:00] Runtime update not available
[2010-12-13:17:05:00] Unpackaging cancelled
[2010-12-13:17:05:00] Runtime Installer end with exit code 0
[2010-12-21:10:22:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-21:10:22:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-21:10:22:21] Commandline is: -updatecheck
[2010-12-21:10:22:21] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-21:10:22:46] Performing pingback request
[2010-12-21:10:22:46] Starting runtime background update check
[2010-12-21:10:22:46] Clearing unused background update directory
[2010-12-21:10:22:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-21:10:22:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-21:10:23:38] Runtime update not available
[2010-12-21:10:23:38] Unpackaging cancelled
[2010-12-21:10:23:38] Runtime Installer end with exit code 0
[2010-12-28:11:57:39] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-28:11:57:40] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-28:11:57:40] Commandline is: -updatecheck
[2010-12-28:11:57:41] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-28:11:57:43] Performing pingback request
[2010-12-28:11:57:43] Starting runtime background update check
[2010-12-28:11:57:43] Clearing unused background update directory
[2010-12-28:11:57:46] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-28:11:57:46] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-28:11:57:48] Runtime update not available
[2010-12-28:11:57:48] Unpackaging cancelled
[2010-12-28:11:57:48] Runtime Installer end with exit code 0
[2011-01-04:16:53:30] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-04:16:53:31] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-04:16:53:31] Commandline is: -updatecheck
[2011-01-04:16:53:31] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-04:16:53:33] Performing pingback request
[2011-01-04:16:53:33] Starting runtime background update check
[2011-01-04:16:53:33] Clearing unused background update directory
[2011-01-04:16:53:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-04:16:53:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-04:16:53:35] Runtime update not available
[2011-01-04:16:53:35] Unpackaging cancelled
[2011-01-04:16:53:35] Runtime Installer end with exit code 0
[2011-01-11:18:38:25] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-11:18:38:32] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-11:18:38:32] Commandline is: -updatecheck
[2011-01-11:18:38:32] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-11:18:38:42] Performing pingback request
[2011-01-11:18:38:42] Starting runtime background update check
[2011-01-11:18:38:42] Clearing unused background update directory
[2011-01-11:18:38:45] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-11:18:38:45] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-11:18:38:47] Runtime update not available
[2011-01-11:18:38:47] Unpackaging cancelled
[2011-01-11:18:38:47] Runtime Installer end with exit code 0
[2011-01-18:22:45:37] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-18:22:45:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-18:22:45:47] Commandline is: -updatecheck
[2011-01-18:22:45:47] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-18:22:46:01] Performing pingback request
[2011-01-18:22:46:01] Starting runtime background update check
[2011-01-18:22:46:01] Clearing unused background update directory
[2011-01-18:22:46:01] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-18:22:46:01] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-18:22:46:02] Runtime update not available
[2011-01-18:22:46:02] Unpackaging cancelled
[2011-01-18:22:46:02] Runtime Installer end with exit code 0
[2011-01-26:11:06:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-26:11:06:48] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-26:11:06:48] Commandline is: -updatecheck
[2011-01-26:11:06:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-26:11:07:07] Performing pingback request
[2011-01-26:11:07:08] Starting runtime background update check
[2011-01-26:11:07:08] Clearing unused background update directory
[2011-01-26:11:07:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-26:11:07:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-26:11:07:10] Runtime update not available
[2011-01-26:11:07:10] Unpackaging cancelled
[2011-01-26:11:07:10] Runtime Installer end with exit code 0
[2011-02-04:13:47:49] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-04:13:47:51] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:13:47:51] Commandline is: -updatecheck
[2011-02-04:13:47:51] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-04:13:48:00] Performing pingback request
[2011-02-04:13:48:00] Starting runtime background update check
[2011-02-04:13:48:00] Clearing unused background update directory
[2011-02-04:13:48:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-04:13:48:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-04:13:48:07] Runtime update not available
[2011-02-04:13:48:07] Unpackaging cancelled
[2011-02-04:13:48:07] Runtime Installer end with exit code 0
[2011-02-09:11:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-09:11:14:43] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.37.2
[2011-02-09:11:14:43] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-09:11:14:44] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2011-02-09:11:14:46] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1C.tmp
[2011-02-09:11:14:50] Application signature verified
[2011-02-09:11:14:50] Unpackaging/validation complete
[2011-02-09:11:14:50] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1D.tmp
[2011-02-09:11:14:55] Native installation package creation succeeded
[2011-02-09:11:14:55] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.36.1 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.2 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
[2011-02-09:11:14:55] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1D.tmp\setup.msi with guid {D3EA25C7-485B-5245-780A-B997DED97161}
[2011-02-09:11:15:19] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
[2011-02-09:11:15:27] Application Installer end with exit code 0
[2011-02-13:23:23:10] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-13:23:23:12] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-13:23:23:12] Commandline is: -updatecheck
[2011-02-13:23:23:12] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-13:23:23:15] Performing pingback request
[2011-02-13:23:23:15] Starting runtime background update check
[2011-02-13:23:23:15] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-13:23:23:15] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-13:23:23:16] Runtime update not available
[2011-02-13:23:23:16] Unpackaging cancelled
[2011-02-13:23:23:16] Runtime Installer end with exit code 0
[2011-02-21:14:07:13] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-21:14:07:24] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-21:14:07:24] Commandline is: -updatecheck
[2011-02-21:14:07:24] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-21:14:07:29] Performing pingback request
[2011-02-21:14:07:29] Starting runtime background update check
[2011-02-21:14:07:29] Clearing unused background update directory
[2011-02-21:14:07:31] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-21:14:07:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-21:14:07:35] Runtime update not available
[2011-02-21:14:07:35] Unpackaging cancelled
[2011-02-21:14:07:35] Runtime Installer end with exit code 0
[2011-02-27:18:48:52] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-27:18:48:52] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.37.5
[2011-02-27:18:48:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-27:18:48:52] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2011-02-27:18:48:54] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla34.tmp
[2011-02-27:18:48:57] Application signature verified
[2011-02-27:18:48:57] Unpackaging/validation complete
[2011-02-27:18:48:57] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp
[2011-02-27:18:48:59] Native installation package creation succeeded
[2011-02-27:18:48:59] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.2 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.5 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
[2011-02-27:18:48:59] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp\setup.msi with guid {564D71D4-6BFD-E2EA-9EBA-0719178B8D7B}
[2011-02-27:18:49:47] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
[2011-02-27:18:49:52] Application Installer end with exit code 0
[2011-02-28:21:17:23] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-28:21:17:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-28:21:17:26] Commandline is: -updatecheck
[2011-02-28:21:17:26] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-28:21:17:31] Performing pingback request
[2011-02-28:21:17:32] Starting runtime background update check
[2011-02-28:21:17:33] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-28:21:17:33] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-28:21:17:34] Runtime update not available
[2011-02-28:21:17:34] Unpackaging cancelled
[2011-02-28:21:17:34] Runtime Installer end with exit code 0
[2011-03-09:03:45:21] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-03-09:03:45:59] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-03-09:03:45:59] Commandline is: -updatecheck
[2011-03-09:03:45:59] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-09:03:46:20] Performing pingback request
[2011-03-09:03:46:20] Starting runtime background update check
[2011-03-09:03:46:20] Clearing unused background update directory
[2011-03-09:03:46:31] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-03-09:03:46:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-03-09:03:46:53] Runtime update not available
[2011-03-09:03:46:53] Unpackaging cancelled
[2011-03-09:03:46:56] Runtime Installer end with exit code 0
[2011-03-17:19:30:41] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-03-17:19:30:49] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-03-17:19:30:49] Commandline is: -updatecheck
[2011-03-17:19:30:49] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-17:19:30:52] Performing pingback request
[2011-03-17:19:30:52] StartinHi,
I'm sorry you're running into problems with the AIR installer. Could you try out the script that I attached to this post and let me know if it helps you?
Thanks,
Chris -
I cannot install Adobe Air on XP sp3
I cannot install the latest Adobe Air on XP sp3
I get the following error
Sorry, an error has occurred while installing Adobe Air. Installation may not be allowed by your administrator. Please contact your administrator.
I AM the Administrator
I have uninstalled a previous version, hunted it out of the registry and off the hard drive, ran MS FIX-IT, rebooted
AND ...
It still won't install, giving me the same error.
Can anyone PLEASE help with this?
Thanks in advanceChris
I don't know where to find that file. I uninstalled AIR and there are no entries under program files either under "Adobe" nor ?Common Files". There is an entry left over in :
C:\Documents and Settings\All Users\Application Data\Adobe\AIR which is the updater and
C:\Documents and Settings\Rick\Application Data\Adobe\AIR
There is no
C:\Documents and Settings\user name\Local Settings\Application Data\Adobe\AIR\logs
There is not LOGS folder
I am not sure where to go from here
Thanks in advance for your help!!
Rick
Not only is the universe stranger than we imagine, it is stranger than we can imagine. - Sir Arthur Eddington
TO: Rick [email protected]
FROM: chris.campbell [email protected]
cc> Hi Rick,
cc> Can you post the contents of your
cc> http://kb2.adobe.com/cps/403/kb403150.html#main_viewlog? Having
cc> this will help me diagnose the problem and suggest a solution.
cc>
cc> Thanks,
cc> Chris
cc -
Cannot install Adobe AIR and CS6 suite
Hi folks,
Lets start with: i am the build in local admin account! i did run as admin! and as far as i know i got rights on everything.
Windows 7 SP1 64bit.
I did try selective boot through msconfig, and i did try it also in safe modes in the most minimal state.
Creating a shortcut with the "-uninstall" string obviously not work, because there is no more installation of Adobe air or CS6 products installed on my machine.
This is what the Adobe AIR installer log tells me,
[2013-07-16:14:03:48] Runtime Installer begin with version 3.7.0.2090 on Windows 7 x86
[2013-07-16:14:03:48] Commandline is:
[2013-07-16:14:03:48] No installed runtime detected
[2013-07-16:14:03:57] Relaunching with elevation
[2013-07-16:14:03:57] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air28d5.tmp\adobe air installer.exe -ei
[2013-07-16:14:03:57] Runtime Installer begin with version 3.7.0.2090 on Windows 7 x86
[2013-07-16:14:03:57] Commandline is: -stdio \\.\pipe\AIR_4580_0 -ei
[2013-07-16:14:03:57] No installed runtime detected
[2013-07-16:14:03:57] Starting silent runtime install. Installing runtime version 3.7.0.2090
[2013-07-16:14:03:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2013-07-16:14:03:57] Runtime Installer end with exit code 7
[2013-07-16:14:03:59] Runtime Installer end with exit code 7
Runtime Installer end with exit code 7 Also shows up when trying to install any CS6 Products.
I googled my cute little hiney off, for almost 2 full days now.. spent alot of time in the Win7 register and in deep hidden windows folders.
As far as i know i completly removed Adobe Air and CS6 products.
Also tried the adobe creative cloud cleaner tool everyone is talking about, but it not even start on my machine?!
Why the hell! i cannot install Adobe AIR or CS6 Products?
If you need more information, i am happy to give it to you.
PS
Adobe flash, shockwave and Reader work perfect?!!?!?!?!
I leave problems reports about Adobe CS6 products out of this discussion for now, because i have a feeling that the problem is connected with eachother.Hi,
I found requirements for Flash and Air on Android from following Sites:
http://www.adobe.com/products/air/systemreqs/#mobile
Android devices
VGA: Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only; Hardware Vector FPU
WVGA: Dedicated Cortex A8 (ARMv7) 800MHz App Processor; Hardware Vector FPU
Google Android™ 2.2 or later
256MB of RAM
http://www.adobe.com/products/flashplayer/systemreqs/
VGA
WVGA
WSVGA (1024x600)
WXGA (1280x800)
Hardware requirements
Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only
Hardware Vector FPU
Dedicated Cortex A8 (ARMv7) 800MHz App Processor
Hardware Vector FPU
Dedicated Cortex A8 1000Mhz App Processor
Hardware Vector FPU
Dual-Core Cortex A8 1000Mhz App Processor
Hardware Vector FPU
Operating system
Android™ 2.2*
If I am getting it correctly, both requires same ARM version, and Hardware Vector FPU.
But I have found many devices, where Adobe Flash is installed and running. (If market does not show Adobe Flash, device manufacturer provides flash apk which works)
But can not install Adobe Air. Market does not show Adobe Air.
Is there any way to sort this out?
I get feeling that as Flash is more popular software, people have got patched version for the same. But for Air, it does not exist.
Thanks -
Cannot install Adobe Air on new MacBook Pro - Help!
I have a brand new MacBook Pro and I am trying to install a program from Real Networks called Rinse (cleans up your iTunes). When installing Rinse, I get a message that says the program requires Adobe Air and that I will need to download and install it. I have downloaded the Adobe Air install program from the Adobe site, however when I go to install it, it either does nothing at all---or it gives me an error message that I need Adobe Air in order to install Adobe Air (makes no sense). Specifically, I get the message below:
This application requires a version of Adobe AIR which cannot be found.
Please download the latest version of the runtime from
http://www.adobe.com/go/getair,
or contact the application author for an updated version.
Any help or suggestions would be greatly appreciated. Thanks!Hi,
I would recommend you try downloading Adobe Air from this link : Get Adobe Air.
You will have to manually select the operating system and version before you begin the download.
If you continue to have the same issue, I would recommend that you post it in the Adobe Air Forums.
Thanks -
Cannot uninstall or reinstall Adobe Air on XP - tried everything
I cannot uninstall or reinstall Adobe Air and now Pandora is not working. If I click the Air installer it says Air is already installed but the Pandora app says I need to install Air. If I look in add/remove programs it is not listed. I have tried the Windows Installer Cleanup Utility and the Microsoft Fix it but Air does not show up in them either. I am running XP SP3. Thanks, Lance
Regarding error 1606 - have a look at this article http://support.microsoft.com/kb/886549/.
If you still cannot uninstall Adobe Reader, use the Windows Installer Cleanup Utility to remove it. (But I recently heard of problems when using the cleanup tool if Office 2007 is installed.)
After removing Adobe Reader, download http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.msi, save it to disk, then close all browser windows and run the downloaded installer. -
Cannot install Adobe Air on Win 7
Heyo there
There is a strange problem if I want to install Adobe AIR. I'm on Windows 7 Ultimate x64 and here is the Installation log.
[2010-09-10:23:09:18] Performing runtime install
[2010-09-10:23:09:18] UI SWF load is complete
[2010-09-10:23:09:19] UI initialized
[2010-09-10:23:09:19] starting user confirmation
[2010-09-10:23:09:19] Version of this installer: 2.0.3.13070
[2010-09-10:23:09:19] Installation type: new
[2010-09-10:23:09:54] starting elevated install
[2010-09-10:23:09:54] performing an elevated runtime install
[2010-09-10:23:09:55] UI SWF load is complete
[2010-09-10:23:09:55] starting install
[2010-09-10:23:09:55] subinstaller: starting install
[2010-09-10:23:09:55] Scheduling runtime installation operations
[2010-09-10:23:09:55] subinstaller: Scheduling runtime installation operations
[2010-09-10:23:09:55] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-10:23:09:55] subinstaller: Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-10:23:09:55] Scheduling an MSI install operation
[2010-09-10:23:09:55] subinstaller: Scheduling an MSI install operation
[2010-09-10:23:09:55] Beginning runtime installation
[2010-09-10:23:09:55] subinstaller: Beginning runtime installation
[2010-09-10:23:09:55] Beginning install
[2010-09-10:23:09:55] subinstaller: Beginning install
[2010-09-10:23:09:55] Installing c:\users\maxunit\appdata\local\temp\airaae5.tmp\setup.msi
[2010-09-10:23:09:55] subinstaller: Installing c:\users\maxunit\appdata\local\temp\airaae5.tmp\setup.msi
[2010-09-10:23:10:01] subinstaller: Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-10:23:10:01] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-10:23:10:01] subinstaller: Rolling back install of c:\users\maxunit\appdata\local\temp\airaae5.tmp\setup.msi
[2010-09-10:23:10:01] Rolling back install of c:\users\maxunit\appdata\local\temp\airaae5.tmp\setup.msi
[2010-09-10:23:10:02] Rollback due to error complete
[2010-09-10:23:10:02] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-10:23:10:02] subinstaller: error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-10:23:10:02] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-10:23:10:02] Failed during elevated install: error 0 1603
[2010-09-10:23:10:02] begin quitting
[2010-09-10:23:10:02] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-10:23:10:03] begin quitting
I don't know what might cause the error, I had the same problem if I wanted to install the current version of Adobe AIR 1.5. I had to force remove it with "Uninstall Tool". That did not help tho. I even re-activate UAC. Maybe my ESET Smart Security is causing the problem? I'm not sure...maybe my Logitech G110 Keyboard Drivers? Dunno...help would be appreciated.Hello
Finally good news. The Compatibility mode it seems that solves the issue, but it has to be used for the AdobeAIRInstaller.exe or whatever you try to run to install the adobe AIR.
The steps I followed are below:
1. Used the Windows Installer Cleanup and removed the Adobe AIR. (This could not be removed earlier from control Panel because the same error was shown)
2. Run the AdobeAIRInstaller.exe in Compatibility mode Windows XP SP3.
3. Install the Adobe AIR application. (This might also need the Compatibility mode set to XP SP3 if it's an EXE file)
Note: I also tried a variant with compatibility mode set to Windows XP SP3 to the C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe and that also worked but only after the reinstallation of Adobe AIR.
As I see, if all exe's are set to Compatibility mode XP SP3 it is pretty much possible to solve the problem. I can do a few tests and come back since I cloned the PC to vmWare so I can work with the nonworking version of the app endlessly.
Regards -
I cannot install Adobe Air on vista
I couldn't install the latest upgrade, so i uninstalled Adobe Air and tried to reinstall, but similar to other people in this forum i get the message 'an error occurred while installing Adobe Air. Installation may not be allowed by your administartor. Please contact your administrator.'
I've tried the other solutions suggested in other threads, and the advice on the troubleshoot AIR installation page, to no avail.
Does anyone have any other suggestions how to solve this problem?Hello,
I'm sorry you're running into installation issues with AIR. Microsoft has just released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, we'll need to review the AIR installer log to better diagnose the issue. Please post back with the log contents. You can find instructions for finding these logs here:
AIR Installer Log Instructions
Thanks,
Chris -
Cannot install Adobe Air on Android phone
I cannot install Adobe AIR on my Android phone (v. 2.2.1)
I search for "Adobe AIR" in the market and the app is not found.
So, I downloaded an app that was build to run in AIR and when I launch it, I get an alert "This application requires Adobe AIR. Install AIR now?" I click Install and I get an alert "The requested item could not be found."
Then I installed the Amazon store and purchased (for free) Adobe Air, but it too fails on install.
I can't believe this is an issue w/ my phone.
Anyone know what the issue could be?
Thanks!Hi,
I found requirements for Flash and Air on Android from following Sites:
http://www.adobe.com/products/air/systemreqs/#mobile
Android devices
VGA: Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only; Hardware Vector FPU
WVGA: Dedicated Cortex A8 (ARMv7) 800MHz App Processor; Hardware Vector FPU
Google Android™ 2.2 or later
256MB of RAM
http://www.adobe.com/products/flashplayer/systemreqs/
VGA
WVGA
WSVGA (1024x600)
WXGA (1280x800)
Hardware requirements
Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only
Hardware Vector FPU
Dedicated Cortex A8 (ARMv7) 800MHz App Processor
Hardware Vector FPU
Dedicated Cortex A8 1000Mhz App Processor
Hardware Vector FPU
Dual-Core Cortex A8 1000Mhz App Processor
Hardware Vector FPU
Operating system
Android™ 2.2*
If I am getting it correctly, both requires same ARM version, and Hardware Vector FPU.
But I have found many devices, where Adobe Flash is installed and running. (If market does not show Adobe Flash, device manufacturer provides flash apk which works)
But can not install Adobe Air. Market does not show Adobe Air.
Is there any way to sort this out?
I get feeling that as Flash is more popular software, people have got patched version for the same. But for Air, it does not exist.
Thanks -
Cannot install Adobe AIR 2.0 on Windows 7 64.
Each time I run the Adobe Installer I get the same error.
An error occured while Installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
I am the administrator and I uninstalled the older version of Air, verified that the folder is no longer in C:\Program Files (x86)\Common Files\Adobe Air\ before running the 2.0 install.
Here is the install log files is this a known issue when installing on a 64 machine.
https://acrobat.com/#d=e9wGsZkf6y0lEHIK2pl33A
and the temp install file
https://acrobat.com/#d=NLM6*0l5zCHp4rfuGYvlcw
I'd appreciate any advice, thanks.Chris, thanks for the quick reply!
Yes, this is a Windows 7 Enterprise x64 Install
I was able to find the log file with your assistance. Here is what I see:
[2010-10-19:16:33:07] Performing runtime install
[2010-10-19:16:33:07] UI SWF load is complete
[2010-10-19:16:33:07] UI initialized
[2010-10-19:16:33:07] starting user confirmation
[2010-10-19:16:33:07] Version of this installer: 2.0.4.13090
[2010-10-19:16:33:07] Installation type: new
[2010-10-19:16:33:10] starting elevated install
[2010-10-19:16:33:16] subinstaller: starting install
[2010-10-19:16:33:16] subinstaller: Scheduling runtime installation operations
[2010-10-19:16:33:16] subinstaller: Scheduling an MSI install operation
[2010-10-19:16:33:16] subinstaller: Beginning runtime installation
[2010-10-19:16:33:16] subinstaller: Beginning install
[2010-10-19:16:33:16] subinstaller: Installing c:\users\sstruzik\appdata\local\temp\airba4b.tmp\setup.msi
[2010-10-19:16:33:20] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\sstruzik-\AppData\Local\Temp\flaFF07.tmp\temp
[2010-10-19:16:33:20] subinstaller: Error occurred; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
[2010-10-19:16:33:20] subinstaller: Deleting C:\Users\sstruzik-\AppData\Local\Temp\flaFF07.tmp\temp
[2010-10-19:16:33:20] subinstaller: Rolling back install of c:\users\sstruzik\appdata\local\temp\airba4b.tmp\setup.msi
[2010-10-19:16:33:26] subinstaller: Rollback due to error complete
[2010-10-19:16:33:26] subinstaller: error during install: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
[2010-10-19:16:33:26] Failed during elevated install: error 2038 Error #2038
[2010-10-19:16:33:26] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
I'm all ears and open to any suggestions on this. I work 8a-5p eastern.
Thanks! -
Cannot Install Adobe Air 15.0.0.356 on MacOS 10.7.5
I am getting the following error during install. Would appreciate any suggestions to resolve this issue.
During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I followed the instructions here (twice), but it did not resolve the issue.
During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
Follow these steps for the manual solution:
Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe". If one exists, rename or delete it.
Open the Terminal application in your Applications/Utilities folder. Run the following commands:
1
2
3
4
sudo chmod -R ug=rwx,o=rx /Applications/Adobe
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command. Replace username with your username in the next command:
whoami
sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/
Close the Terminal application and rerun the Adobe AIR installer.Same here... no success at all.
Now going to Mac Time Capsule to revert to earlier today and start all over again. Two hours wasted trying to do what should be a simple app installation. -
"An error has occurred while installing Adobe AIR. Installation may not be allowed by your administrator" I have tried disabling all antivirus and turning off firewall. I have tried downloading Fix IT. I have tried "Run as Administrator" Nothing has worked. Please help! I need this to run software for a class and am running out of time!
JulietI guess my problems are worse than I thought. I can't install the Air zapper tool or enable install logging. I keep getting errors on those as well.
-
Can't install Adobe AIR from badge installer on Windows after AIR 3.3 updated
On Windows, the badge downloard won't install AIR. When the badge is clicked, it pops up a confirmation dialog to install Adobe AIR. When you click on "yes" button, progress bar indicate Adobe AIR is being installed but when the progress bar is complete, it doesn't do anything. If you click on the badge again, same thing is repeated.
It doesn't look like it's isolated to my app. I've tried to download few other AIR app through badge installer and they all failed.
This behavior seems to line with the Flash 11.3 and AIR 3.3 roll out.
Anyone have any idea why this is happening and if there's any workaround around it?What browser and OS are you using? Can you share this badge page with us so I can try it out? Finally, could you please open a new bug report on this over at bugbase.adobe.com? Please post back with the URL so that others affected can add their comments and votes.
Thanks,
Chris -
Unable to install Adobe Air on MacBook Pro running OSX 10.7.2
I have been trying for a while today to install the adobe air product on my machine so I'm able to run the TweetDeck software. Unfortunately no matter what I do, the installation seems to fail. I've manually uninstalled old files. I've run suggested apple scripts suggested in other threads. I've repaired local disk permissions. You name it, I think I've tried it. Any assistance would be appreciated. I've included the console activity log for the last hour or so of trying to get it working. Thanks, Stephen
10/13/11 1:33:27.067 PM ReportCrash: Saved crash report for Adobe AIR Application Installer[443] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-10-13-133327_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:37:58.710 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:37:58.710 PM Adobe AIR Installer: Commandline is: -psn_0_426088
10/13/11 1:37:58.710 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:37:59.938 PM com.apple.launchd.peruser.501: ([0x0-0x68068].com.adobe.air.Installer[452]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:38:00.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[452] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-133800_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:41:08.400 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:41:08.400 PM Adobe AIR Installer: Commandline is: -psn_0_491640
10/13/11 1:41:08.400 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:41:10.111 PM com.apple.launchd.peruser.501: ([0x0-0x78078].com.adobe.air.Installer[518]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:41:10.332 PM ReportCrash: Saved crash report for Adobe AIR Installer[518] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134110_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:42:21.142 PM automountd: parse_entry: bad key in map auto_home: Adobe AIR Installer.app
10/13/11 1:42:34.771 PM Finder: Terminate AirDrop P2P link
10/13/11 1:45:07.006 PM sudo: Steve : TTY=ttys000 ; PWD=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS ; USER=root ; COMMAND=./Adobe AIR Installer
10/13/11 1:45:10.494 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:10.494 PM Adobe AIR Installer: Commandline is:
10/13/11 1:45:10.494 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:12.183 PM ReportCrash: Saved crash report for Adobe AIR Installer[578] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134512_localhost.crash
10/13/11 1:45:40.900 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:40.900 PM Adobe AIR Installer: Commandline is: -psn_0_557192
10/13/11 1:45:40.900 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:42.164 PM com.apple.launchd.peruser.501: ([0x0-0x88088].com.adobe.air.Installer[584]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:45:42.330 PM ReportCrash: Saved crash report for Adobe AIR Installer[584] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134542_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:56:17.999 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 1:56:20.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 1:56:32.049 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 1:56:35.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 1:56:39.000 PM kernel: AirPort: Link Up on en1
10/13/11 1:56:40.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 1:56:40.963 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:41.233 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:45.862 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:57:48.677 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:57:48.677 PM Adobe AIR Installer: Commandline is: -psn_0_98328
10/13/11 1:57:48.677 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:57:55.626 PM com.apple.launchd.peruser.501: ([0x0-0x18018].com.adobe.air.Installer[200]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:57:56.255 PM ReportCrash: Saved crash report for Adobe AIR Installer[200] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-135756_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:58:14.775 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.ApplicationInstaller[209]) Exited with code: 4
10/13/11 2:01:00.067 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:01:00.067 PM Adobe AIR Installer: Commandline is: -uninstall
10/13/11 2:01:00.067 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:01:01.520 PM ReportCrash: Saved crash report for Adobe AIR Installer[549] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140101_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:15.960 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:04:15.960 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:04:15.960 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:04:17.375 PM ReportCrash: Saved crash report for Adobe AIR Installer[604] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140417_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:17.378 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160551_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:05:19.270 PM com.apple.launchd.peruser.501: ([0x0-0x38038].com.adobe.air.ApplicationInstaller[875]) Exited with code: 4
10/13/11 2:09:36.467 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:09:36.468 PM Adobe AIR Installer: Commandline is: -psn_0_266305
10/13/11 2:09:36.468 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:09:37.801 PM com.apple.launchd.peruser.501: ([0x0-0x41041].com.adobe.air.Installer[909]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:09:38.016 PM ReportCrash: Saved crash report for Adobe AIR Installer[909] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140938_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:09:38.019 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:04.777 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:10:04.777 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:10:04.777 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:10:06.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[916] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141006_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:06.148 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160631_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:05.254 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:15:05.254 PM Adobe AIR Installer: Commandline is: -psn_0_319566
10/13/11 2:15:05.254 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:15:05.936 PM Adobe AIR Installer: -[__NSCFType backingScaleFactor]: unrecognized selector sent to instance 0x14f160
10/13/11 2:15:33.948 PM com.apple.launchd.peruser.501: ([0x0-0x4e04e].com.adobe.air.Installer[942]) Job appears to have crashed: Bus error: 10
10/13/11 2:15:34.108 PM ReportCrash: Saved crash report for Adobe AIR Installer[942] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141534_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:34.111 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124814_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:16:58.472 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:17:01.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:17:11.933 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:17:15.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:17:18.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:17:18.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:17:22.468 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:18:55.979 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:18:55.980 PM Adobe AIR Installer: Commandline is: -psn_0_114716
10/13/11 2:18:55.980 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:19:03.180 PM com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.adobe.air.Installer[213]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:19:03.740 PM ReportCrash: Saved crash report for Adobe AIR Installer[213] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141903_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:19:03.869 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124844_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:07.124 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:22:07.124 PM Adobe AIR Installer: Commandline is: -psn_0_143395
10/13/11 2:22:07.124 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:22:08.402 PM com.apple.launchd.peruser.501: ([0x0-0x23023].com.adobe.air.Installer[265]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:22:08.577 PM ReportCrash: Saved crash report for Adobe AIR Installer[265] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142208_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:08.580 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-125045_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:51.786 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:23:51.786 PM Adobe AIR Installer: Commandline is: -psn_0_167977
10/13/11 2:23:51.786 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:23:53.029 PM com.apple.launchd.peruser.501: ([0x0-0x29029].com.adobe.air.Installer[301]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:23:53.194 PM ReportCrash: Saved crash report for Adobe AIR Installer[301] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142353_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:53.197 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-131826_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:25:38.323 PM sudo: Steve : TTY=ttys000 ; PWD=/Users/Steve ; USER=root ; COMMAND=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:25:38.908 PM Adobe AIR Installer: Commandline is: -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:25:40.304 PM ReportCrash: Saved crash report for Adobe AIR Installer[315] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142540_localhost.crash
10/13/11 2:26:06.354 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:06.354 PM Adobe AIR Installer: Commandline is: -psn_0_184365
10/13/11 2:26:06.354 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:07.682 PM com.apple.launchd.peruser.501: ([0x0-0x2d02d].com.adobe.air.Installer[322]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:07.841 PM ReportCrash: Saved crash report for Adobe AIR Installer[322] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:07.845 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132020_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:56.590 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:56.590 PM Adobe AIR Installer: Commandline is: -psn_0_225335
10/13/11 2:26:56.590 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:57.864 PM com.apple.launchd.peruser.501: ([0x0-0x37037].com.adobe.air.Installer[349]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:57.989 PM ReportCrash: Saved crash report for Adobe AIR Installer[349] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142657_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:57.993 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:29:01.315 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:29:44.576 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:29:48.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:30:01.170 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:30:01.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:30:05.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:30:05.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:30:07.196 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:30:09.005 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:33:54.896 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:33:54.896 PM Adobe AIR Installer: Commandline is: -psn_0_110619
10/13/11 2:33:54.896 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:34:03.677 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.Installer[216]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:34:04.337 PM ReportCrash: Saved crash report for Adobe AIR Installer[216] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-143404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:34:04.480 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132448_Stephen-Wrights-MacBook-Pro.crashRobert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3. Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert
My suggestion would be to reinstall Lion from zero. No update.
I did that, and now I can install / uninstall Air without problems.
The installation takes about 20 minutes...
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