Cannot upgrade 2nd gen from 3.1.1 to 4.2, Cannot upgrade 2nd gen from 3.1.1 to 4.2

When trying to upgrade 2nd gen iPod touch from 3.1. To 4.2 I cannot get past "backing up IPod". I have waited hours but seem to be stuck at this step. Any ideas?

Try here:
iOS: Troubleshooting backup issues in iTunes

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HT1414 I CANNOT UPGRADE MY IPOD TOUCH 3RD GEN FROM iOS 4.2.1! HOW TO UPGRADE??

I CANNOT UPGRADE MY IPOD TOUCH 3RD GEN FROM iOS 4.2.1! HOW TO UPGRADE??

That's as high as that model can upgrade to. You will need to buy a newer model to go higher.
Troubleshooting 101
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-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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When I open iPhoto 9.2.1 it says that my library needs to be upgraded but when I upgrade the library I am trying to open (33 GB worth of pictures from 2006) the new application says it cannot read the files and how to find them on the system to reimport?!

When I open iPhoto 9.2.1 it says that my library needs to be upgraded but when I upgrade the library I am trying to open (33 GB worth of pictures from 2006) the new application says it cannot read the files and how to find them on the system to reimport?! and then I'd like to erase the original files since the space requirement is huge!!!! Why is upgrading software iPhoto such a pain. I've gotta get a presentation done and all I get for my money is roadblock!!!

hello, it sounds like the library is damaged.
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

Ipad 1st gen. Safari cannot open page because address is invalid. I get this trying to download apps from itunes, infact it will do this under any variable. 4.3 os ive tried copy paste in url but it doesn't matter what i try, safari doesnt allow anyway?

Ipad 1st gen. Safari cannot open page because address is invalid. I get this trying to download apps from itunes, infact it will do this under any variable. I have tried copy paste in url but it doesn't matter what i try, safari doesnt allow anyway i try. I have searched answers to this but to no avail.
Leigh

Hi Demo,
Yes, I have not made myself clear, I apologise.
I have tried downloading apps from itunes in order to set up a game for my son, when I go to click on a link, be this in itunes, or on the web, Safari revolts back informing the address is invalid. I read by coping a link and pasting into the URL, this would do it, but not so.
My goal then, is to install Minecraft for my son, I would then download an app to allow this but I am unable to get this far due to Safari insulting the address I ask it to go to
The iPad is first generation
OS 5.1.1 Software up to date.
Thank you in advance for your time

Hey Guys. I have a 1st gen dual 2.3 powerPC G5. I just recently upgraded my OS to Leopard 10.5. I cannot for the life of me, get FlashPlayer to work. I Downloaded and installed the archived 10_1r102_64 version, but it still doesn't work. Help?

Hey Guys. I have a 1st gen dual 2.3 powerPC G5. I just recently upgraded my OS to Leopard 10.5. I cannot for the life of me, get FlashPlayer to work. I Downloaded and installed the archived 10_1r102_64 version, but it still doesn't work.
Everytime I click on a video it says I need to update to the newest version of flash, but my computer doesn't support the updated version. So I feel like I'm in a Catch-22.
Any suggestions?

Jay, you may very well be up a creek without a paddle.
See in each Browser which version of Flash it thinks it has...
http://kb2.adobe.com/cps/155/tn_15507.html
Then Test Adobe Shockwave & Flash Players...
http://www.adobe.com/shockwave/welcome/
If it in fact says you do have 10.1.102.64, & some sites say you need higher, it is a catch 22.

HT4431 I just updated from my lion 10.7.5 to maverick and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

I just updated from my lion 10.7.5 to maverick 10.9.1 and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

Bad information
Updates from previous ov iPhoto '11 are free - upgrades from older versions like iPhoto '08 are purchases - you can run your current version under Mavericks if you do not wish to upgrade
LN

Unity Connection 10.5.1: I upgraded the Unity Connection Server from V 9.1. After that, cannot logn to ELM an error message " The server encountered an internal error that prevented it from fulfilling this request." appears

Unity Connection 10.5.1: I upgraded the Unity Connection Server from V 9.1. After that, cannot logn to ELM an error message " The server encountered an internal error that prevented it from fulfilling this request." appears. The error further displays "
type: Exception report
message:
description: The server encountered an internal error that prevented it from fulfilling this request.
exception:
ServletException Could not initialize class com.cisco.vos.platform.api.config.UpgradeStatus
root cause:
NoClassDefFoundError Could not initialize class com.cisco.vos.platform.api.config.UpgradeStatus
note: The full stack trace of the root cause is available in the logs.
Has anyone experience this issue? Any solutions? Your assistance is greatly appreciated!

Hi Mesut,
you can refer the link for migration
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrugx/10xcucrug010.html
regds,
aman

I upgraded from elements 10 to 13 today. When PSE 13 was installed, I uninstalled PSE 10. I also own Lightroom 4.4. However, I used to be able to switch from LR4, to PSE 10 now I cannot switch to PSE 13. (Photo Edit In Edit in Photoshop) is grey. Why?

I upgraded from elements 10 to 13 today. When PSE 13 was installed, I uninstalled PSE 10. I also own Lightroom 4.4. However, I used to be able to switch from LR4, to PSE 10 now I cannot switch to PSE 13. (Photo>Edit In>Edit in Photoshop) is grey. Why?

You might also ask for help in the Lightroom forum.
What I have found is that when I upgraded from PSE12 to 13, my Lightroom 5.6 still selected PSE12 in the list of external editors. I had to use the preferences menu to select the right PhotoshopElementsEditor.exe in the Program Files/Adobe/Photoshop Elements 13 folder. I got a message stating that Photoshop Elements was already selected as external editor. In that message box, there is a button with the option to 'change anyway', which I did. Now LR correctly opens PSE13 when I choose Edit in Elements.

I upgraded from 4 to 5s and now I cannot retrieve my photos or contacts, I upgraded from 4 to 5s and now I cannot retrieve my photos or contacts

I upgraded from 4 to 5s and now I cannot retrieve my photos or contacts?

Did you restore the backup of your iPhone 4 to your 5s? That's how you transfer the settings, data and purchased media to your new phone. See http://support.apple.com/kb/HT2109.

I had my pc upgraded from Windows XP to Windows 7 and cannot access my itunes account. Any suggestions?

I had my pc upgraded from Windows XP to Windows 7 and cannot access my itunes account. Any suggestions?

What does "access my itunes account" mean?
What have you tried?
What happened?
Any info about your issue?

I recently upgraded and changed from o2 to EE, however although my number has transferred i cannot deactivate my imessage to receive to my transferred number and cannot get messages. To original number? How do i do this.

I recently upgraded and changed from o2 to EE, however although my number has transferred i cannot deactivate my imessage to receive to my transferred number and cannot get messages. To original number? How do i do this.

That's because apps are DRM protected & tied to the account used to originally obtain them. They cannot be transferred to another iTunes account. You can contact iTunes support, explain the situation, and request they add these apps to the download queue of your new account:
http://www.apple.com/support/itunes/contact.html

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob

After updating on my mac - I cannot open various password protected pages - like my WordPress site. I can open them from Safari and from Firefox on my windows pc.

after updating firefox , it won't allow input of password on various sites - like my wordpress admin page. I can access this page from safari and from firefox on my windows pc.

I cannot open password protected WordPress pages using Firefox. They open using IE
If I remove the password protection the page opens correctly in FF.
I have cleared the FF cache and cookies several times, No change
I have modified the wp-pass.php file several suggested ways related to the referrer and nothing solves the issue.
I tried:
wp_safe_redirect(wp_get_referer());
to
wp_safe_redirect(wp_get_referer() . '?');
NO GOOD
I tried:<br />
<br />
<pre><nowiki>$location = wp_get_referer();
if ( $location == '' )
$location = './';
wp_redirect($location, $status = 302);
</nowiki></pre>
NO GOOD
I have upgraded WordPress to 3.3.1. Still NO GOOD
I have deactivated, and also removed all plug-ins. Still NO GOOD.
Anyone have any ideas?
Why just an FF issue?
IE no problems

I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday.....

I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday..... In addtion, those are the only options I have. I cannot do anything else unless I choose one of the two. Zero options. Phone works fine though.

I figure that either of those options will result in losing all SMS and data created since the last backup. Not a major loss, but ** annoying when nothing has changed and the time it will take to restore.
When was the last time you synced your iPhone with iTunes since the backup is updated as the first step during the sync process?
Is there anyway to recover this WITHOUT having to do a full restore or set up as new?
In a word, no.
If I do restore or set up as new, how do I know it's not going to do the same thing tomorrow (like a few other forums threads I've read indicate might happen)?
There is no way to know for certain but I've never experienced the same in the first place. I venture to say having to do this is the exception rather than the rule.

I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I have not changed anything thankyou for any info.

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, elect the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
See also: remove app
Keywords: refunded canceled

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?
The error message says it cannot find the file but it exists as it was transferred to my ipod.
Thanks.

Ack! We don't need that much.
What you posted looks like the iTunes Library.xml file I will let you read about how iTunes works but not only is the .xml not your main library it is just the listing of tracks in your library and where the music files should be located. Your music is actually in media files (by the way, it is pointless to zip those as they are already compressed). Anyway, read these and you will see that your true library file (iTunes Library.itl) is only a small, but still important, part of a complete library.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
As you can see, a library has several components, so "getting it back" depends upon what is missing, what it was you actually backed up in the end, if any of this music was purchased from the iTunes Store, etc.

Cannot upgrade 2nd gen from 3.1.1 to 4.2, Cannot upgrade 2nd gen from 3.1.1 to 4.2

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