Cannot upgrade Airport Extreme

Hi,
I have an Airport Extreme base station which sometimes gives me grief in form of causing me not to be able to open certain websites at times (e.g. google.com, or apple.com just to name some). I would like to upgrade it to firmware version 5.7 but I can't because it will prevent it from getting online (via an ADSL modem using PPPoE). I found numerous threads in which it was suggested to downgrade to 5.1.1. This has worked for me and at least I can connect to the internet. But the Airport keeps blocking certain sites at times.
What is it with these upgrades? Do I need to get a new modem? Any suggestions are much appreciated.

Thanks for that! I tried:
1) changing the MTU with 5.1.1 installed.
2) changing the MTU and then upgrading from 5.1.1 to 5.7
3) changing the MTU after upgrading to 5.7
Situation: I have to stick to 5.1.1 to be able to connect to the internet at all.
Results:
1) did not yield any results. I was still able to connect.
After 2) and 3), I wasn't able to connect to the internet again and the MTU changes appear to not make a difference.
I tried two ways to change the MTU to 1492:
1) used Cocktail to change MTU to 1492.
2) Following command used in Terminal: sudo ifconfig en1 mtu 1492.
When checking network settings in terminal (ifconfig en1), it is confirmed that the MTU is set to 1492.
I feel unsure of how to proceed with this issue. After all, I can connect to the internet using 5.1.1. Unfortunately, email issues and google blockages remain. 5.7 still is out of reach.
Is there an Airport connection log (or error log) which might hold clues as to what the problem is?

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Macbook cannot find airport extreme to configure it

macbook pro cannot find airport extreme to configure it to join an existing network.

By default, the AirPort Express Base Station (AX) will be broadcasting a wireless network with a name like, Apple Network NNNNNN. Be sure that the MBP is connected to this wireless network BEFORE trying to access with the AirPort Utility.
If this still doesn't work, try temporarily connecting the AX directly to the MBP by Ethernet, and then, try accessing it with the AirPort Utility.

I cannot get airport extreme to work. Can you help me?

I have a G5 Power PC. I recently purchased a macbook and an Airport Extreme. I cannot get the airport to work. Can somebody help me please??
G5 Power PC and macbook Mac OS X (10.3.9) new OS X on Macbook

I plug the ethernet from the airport to the back of the modem (a Webstar unit) from my cable provider. Then I plug the other cable from the back of the airport into my G5. Then plug in the power cord. I get lots of flashing lights - "thinkin & blinkin", but then I get a message that it cannot locate the server. Even rebooted. I've been waiting for the IT guy to call/email me back me back but no response yet. I'm guessing I may just need a new location, but I'm not wired to think IT-like (I'm a very right brained graphic designer), I I don't want to screw anything up.
Do I need to just go through a new internet setup?
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Powerbook cannot detect Airport Extreme base station

I bought a new Airport extreme and cannot connect to it wirelessly. I called and tried to do everything to fix the problem but ended up having to have a replacement Airport sent to me. The new one arrives and same problem. I can see other wireless networks but cannot see the one from mine. When restarting the base station, I see my network for a second but it goes away and I can't connect to it. I'm thinking it might be my computer but I can see other networks... any suggestions on how to rectify the problem?

Ok, thanks. I can only see, at this time, five choices:
Try each step one-at-a-time, until successful. After each step, try accessing the AEBSn via Ethernet.
o Shut down the AirPort Utility, and then, restart it.
o Unplug the AEBSn, wait at least 5 minutes, and then plug it back in.
o Reinstall the AirPort Utility on your PC to rule out any issues with the initial installation.
o Install the AirPort Utility on another device (PC or Mac) to see if it can access the base station.
o Perform a "hard" reset of the AEBS.

What are the steps to upgrade airport extreme?

I have an older airport extreme and network and I'd like to spin up a new network with the new airport extreme. I am having difficulty even accessing the set-up menu and the manual only covers patently new installations.
Does anyone out there have a reliable set of upgrade steps?
Thanks!

Newer versions of the AirPort Extreme have different hardware than earlier versions . Sorry, but you will not be able to update your older version AirPort Extreme to operate as if it were a newer version.
You can check to see if any firmware updates are available for your AirPort Extreme, but this will not add new "features" to your current version.
Open AirPort Utility - Click Manual Setup
Click directly on the word Version and any available firmware updates will be displayed.

Cannot configure Airport Extreme ...

Hi,
I have purchased a Mac Mini together with an Airport Extreme (AE). I am still using a wireless router from D-Link and want to switch to the AE. It was possible to configure everything very easily with D-Link by using a browser and the IP http://192.168.0.1.
Q1: Is there such an IP for AE? (This seems to be kind of standard with other brands!)
Towards Internet I have to simulate a specific MAC (hardware) address. Otherwise I don't get an IP from my Internet provider. I found nowhere in the AE Utility where I could set that value.
Q2: Is it possible for AE to simulate another MAC address than its own? How? (This also seems to be a standard with all other brands, so I hope Apple supports this feature!)
Somehow I cannot get the wireless functionality of AE to work. My WinNT Dell notebook cannot find the wireless network that is established by AE.
Q3: Is this problem because AE has not access to the Internet yet due to my Q2 question?
I have my Apple products since 2 days now. Isn't it possible to talk to an Apple technician on the phone? I tried it today (sunday) but no one was available. Maybe it's because of the sunday but there was no information regarding that on Apple's support page!
Thanks
ge

global_escape, welcome to the user to user discussions!
"Q1: Is there such an IP for AE? (This seems to be kind of standard with other brands!)"
No, the Airport Extreme is configured using AirPort Utility.
"Q2: Is it possible for AE to simulate another MAC address than its own?"
No.
"Q3: Is this problem because AE has not access to the Internet yet due to my Q2 question?"
No, AE does not need to be hooked up to the Internet to create a wireless network.
"Somehow I cannot get the wireless functionality of AE to work. My WinNT Dell notebook cannot find the wireless network that is established by AE."
Have you used AirPort Utility to "create a wireless network" for the AE? If you have already done this, check your settings. They would normally look something like this:
Wireless Mode: Create a wireless network
Wireless Network Name: The name of your wireless network
Radio Mode: 802.11n (802.11b/g compatible)
Wireless Security: WPA/WPA2 Personal
Wireless Password: Your password
Confirm Password: Your password
Please post back on your progress.

Airport Utility cannot see Airport Extreme Device even though connected to wireless network

I'm trying to set up a Macbook Air for my wife. I have a home network of four Airport Extremes that were configured in bridge mode with an authenticated SSID and one that is open for guests. On my PC my airport Utility sees all of the base stations and can configure them fine. On the Macbook air the utility cannot see any of the base stations no matter how many times I scan. The strange thing is that it can see both wireless networks. A fact that may be related to the problem is that the Macbook Air cannot authenticate into the secured SSID. The password is correct. Other machines (PC/Mac) all have no problem. Apple TV 2's, iPad's, and iPhone's all have no problem. I'm stumped.
Any help is appreciated! Thanks.

As usual in recent years, Apple creates and ships a problem (latest MacBook Air + Airport Extreme N + Airport Utility 6.1), and when multiple users encounter the problem, and post about it, nary an Apple supoort person to take ownership, so threads just die, like this one did. I'm having the same problem, and as a committed Apple customer, I just want to find any oither company to do business with.
(I'm sure connecting by wired Ethernet would work, but THE AIR DOESN'T HAVE AN ETHERNET JACK!!)
Love this community. Have had it with Apple.
Sincerely,
Marc

Windows XP cannot see Airport Extreme SSID

I just bought a new Airport Extreme Base Station and connected it to my home router. My iMc was connected in minutes. But I am having a lot of trouble connecting my wife's Dell PC (XP SP2) using a Dell 1450 Wireless USB adapter (a/b/g). I have tried no encryption, WEP, and WPA, but in all cases I cannot even see the broadcasted SSID from the base station. I have also tried a number of different channels 1,6,8,11, but in all cases I never see the station in the list of available wireless networks.
To see if this was a windows issue, I brought home my work laptop (also XP SP2), and it had no problem seeing the SSID, and also connecting in all the above cases. Whats even more perplexing is that all the computers are right next to each other, and my wife's computer can see about 10 of meighbor's access points, but not the new base station!
Needless to say, it has been very frustrating, and I am considering returning the airport if I can't get the wife's XP connected.
Any ideas?
Thanks,
Mark
Message was edited by: mark-o

I can see a couple of possibilities.
* It is possible to set up AirPort (or any wireless network) so that the SSID doesn't show up - ever. In such cases, it's necessary to manually type in the SSID to connect. (Usually, it's only the first time - most devices can remember the SSID name, and it's not a problem). Unfortunately for you, I don't use Wintendo that much, and don't have the steps needed to connect to a hidden network memorized - I'm actually more familiar with the process to do it with an Xbox than I am with a Windows PC.
* To see if this is the case, use the AirPort utility, manual config. Find the "Wireless" tab, and then choose "wireless options" There should be a checkbox named "create a closed network" If it is checked, then the SSID is in fact hidden, and that's why you aren't finding the SSID.
I realize that you were able to see the SSID from another machine, and that is puzzling that your wife's PC can't see it.
You've already eliminated the possibility that the radio is simply turned off on your wife's PC, as you can see your neighbor's wireless SSID(s).
I'd suggest trying a different encryption, as some older devices can't use the newer methods - but you've covered that base too.
To be honest, I've got a couple of issues of my own with the 802.11n base station... the latest firmware 'update' seems to have been a step backwards...
Message was edited by: pariah0

IF I upgrade Airport Extreme for intel Mac, will it work on a G4 powerbook?

I have a Mac Book Pro, my husband a G4 powerbook. WE are currently connected by an airport extreme base station.
I understand my book has the software for 802.11n. If I upgrade the base station firmware to 7.1.1 will both computers still be able to work??
Please help!!
Thanks
Mac Book Pro Intel Core 2 Duo Mac OS X (10.4.9) 1 GB memory

I understand my book has the software for 802.11n. If I upgrade the base station firmware to 7.1.1 will both computers still be able to work??
Yes.

CANNOT ACCESS AIRPORT EXTREME after reload opsys

I'm using macbook 10.4.10 and my safari browser started blowing out whenever I tried to watch a YouTube video. As soon as my mouse would touch any link, the browser shut down. I reloaded my 2 original operating discs, but now my airport extreme is greyed out. When I try to click on my network to access it, I am unable to. I reloaded my airport disc, but nothing has changed.
(I am writing this from my DH's computer because I cannot access the internet.)

I've tried to install the Airport Enabler .pkg and "errors" shut it down.
I can find my network listed, but the bottom right button is greyed out, even after I enter my password.
I opened ::something:: in System Preferences to be sure "Automatic" was selected (it was) and I've also tried entering "11" in this area, no go. There seems to be a password problem, while in this area, I turned on "view password" and there was a string of random characters a mile long.
I thought MAC computers couldn't be hacked?
How can I resolve a password problem when the WPA wireless security (and ALL securities) have "OK" greyed out?
Why would reloading my original operating system discs cause my wifi to change?
Who would I phone to resolve this lack of internet access problem???

Cannot detect airport extreme from windows 8

I launched airport utility, airport extreme is seen, the base station with name and ID (which is the mac address) is shown. Attempting to "detect" this airport fails, error code -4 is the only result. Every time. It seems I have internet connectivity. But I want to manage it from my windows 8 machine so that I can assign a WEP (or WEP2) password.
Why the failure to detect?
Ed

I have the 1st gen AX, so it is 802.11 a/b/g - I should have mentioned that from the git-go. So I am not liking that airPort utilities on Windows supports base stations with 802.11n only. Hmmmmmm ... Another Apple product I can bring to the electronic recycling center in town? I haven 't used this AX for a couple of years, decided to bring it out of disuse to extend wireless to my shop. Too bad also, that it cannot be managed by my iPhone or iPad.
I'll seek out a friend with a Mac computer. It will still configure an ancient AX, non?

PC AirPort Utility cannot find Airport extreme w/ ethernet but has internet

Hello, I have set up the airport extreme to use with a MacBook. I pluged everything in just fine (PC using ethernet) but had to configure the base station with the MacBook as the PC could not find it using the Utility. However the PC is connected to the internet just fine through the base station's ethernet port.
My problem is trying to get the PC (running XP home 2002 sp2) to see the Airport Extreme using the Airport Utility in order to start configuring network printing and eventually AirTunes.
I cannot seem to find this solution anywhere. Please help if you can. Thanks!

Hi I don't know for sure if this is your answer, but with your mac go into setup again. Under wireless tab, then wireless options , make sure 'create a closed network' is unchecked. This may allow the pc to see any Apple base stations. Good luck
Can you please tell me exactly where to find the "create a closed network" box? I am brand new to mac and am still finding my way around. Thank you so much!

Airport Utility CANNOT find Airport extreme? HELP!

I just bought a Airport Extreme (802.11n) and my Airport is just blinking amber... When I launch Airport Utility and scan for a wireless device it comes up with nothing. I cannot get past this step to setting up the Airport Extreme. Any help would be appreciated!
What am i doing wrong? I have a feeling the Airport is not sending a signal out... is it defective? HELP.......

Welcome to the discussions!
The AirPort Extreme broadcasts a default wireless network with a name like Apple Network xxxxxx, where the 'x" can be either a number or letter. Look for this network and log onto it (there is no password required). Then open AirPort Utility to see if it can communicate with the AirPort Extreme.
You may need to restart both the AirPort Extreme and your computer.
An alternate (and probably better) method is to temporarily connect an ethernet cable from your computer to one of the LAN <-> ports on the AirPort Extreme to establish a direct connection. You can disconnect the ethernet cable when you have the AirPort Extreme configured.

Computer cannot read AirPort Extreme CD

I just bought an AirPort Extreme 802.11n router. I set it up just fine with the included CD on my main PC, which the router is connected to.
Unfortunately, my MacBook Pro will not read the included CD (not a cleanliness/scratch issue since the PC reads it perfectly). What is problematic is that the software to upgrade my AirPort wireless card to use the 802.11n standard is supposed to be on that disk--so I'm stuck with 802.11g (which my Network Utility confirms).
So, 2 part question:
1) How can I get my wireless card to upgrade to 802.11n?
2) Is there any other software on the disk that would be helpful, aside from the aforementioned (n) upgrader, that I should get access to?

Not sure if you got this resolved or not, I had a similar problem. I would get an error message when I would try to install the Software that came with the Airport Extreme. The problem I found was that my computer already had Bonjour installed. So my guess is that your Mac computer already has this software installed. When you initially start setup you can diable installation of Bonjour. You did mention it won't read your disk, so this may not be your problem but wanted to mention it.

Cannot connect AirPort Extreme w/actiontec C1000A

I would like to use my Actiontec C1000A strictly as a modem, turn off the wireless and use my AirPort Extreme for wireless and routing. I am having a problem as to how to turn off the routing in the modem and any special settings in the AirPort that I need to make.

I would like to use my Actiontec C1000A strictly as a modem
Suggest that you first check with your Internet Service Provider to see.....
1) Whether this is even possible
2) Whether they will help you with this configuration
3) Whether they will support this type of setup in the event of problems
As you might imagine on an Apple support forum, we cannot offer much help for an Actiontec product.
IF....it is possible to configure the Actiontec as a simple modem, then AirPort Utility, the setup application for the AirPort Exteme will detect the modem and automatically guide you through the correct PPPoE settings to use.
You will need to have your ISP user name and password handy, as these items will be required during the setup.
Things would be much simpler if it were possible for your ISP to provide you with a simple modem......not a modem/router like you have now.

Cannot upgrade Airport Extreme

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