Cannot Upgrade Chinese Lion on MBP

Hi Everyone,
I'm trying to help a user upgrade her MBP. She has Lion 10.7 and I'm trying to update to 10.7.5. Software Update claims there are no updates available and downloading the package from Apple gives me the "This disk doesn't meet requirements.." message. Now, she says she got her computer from an "Apple Store" in China. I know there are counterfeit Apple Stores in China and I am wondering if she has a bogus copy of OSX installed, is there anyway for me to prove this? She also had Windows installed in BootCamp but has no media to be able to reinstall, furthering my suspicions. Anyone have any experience with something like this?
Thanks!!

I successfully upgraded my mid-2007 MBP, 2.2GHz Core 2 Duo (Santa Rosa) from SL to Lion.
When you go to purchase Lion (before the transaction takes place), the Mac App Store will actually tell you if your machine is not compatible and will not allow you to purchase Lion.

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