Cannot upgrade iTunes because cannot uninstall itunes 9.0.2.25. Error: The installation source for this product is unavailable. The file c:/... itunes.msi is not a valid installation package for itunes.
I also get the error. "Cannot uninstall the older version of iTunes. Contact your technical support group."
How do I download the itunes.msi for iTunes 9.0.2.25 so that I can remove this phantom and unfunctioning program and then hopefully upgrade to the latest version of iTunes 10.5?
Thanks for your ideas.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
I have tried a serach for the file itunes.msi and nothing comes up.
Help anyone/
thanksI get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I can't update iTunes because of error message "iTunes.msi is not a valid installation package for the product iTunes". How can this be resolved. I am using a PC with Windows XP
If you can, uninstall and reinstall itunes..... Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Hope this helps. -
I recently tried updating to the latest version of Itunes, never had a problem, after downloading the installer attempts the undate I get a dialog box telling me to locate the installer package, I locate the download and I get a message:
the file C: users\eric\appdata\apple\applesoftwareupdate\itunes64.msi is not a vaild insallation package for the product Itunes. Try to find the installation package "itunes64.msi" in a folder from which you can install itunes.
I cant even install because I get the same message.(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am really angry that I get this message every time I try to update Itunes.
“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
What kind of gobbledegook is that? Are you or Microsoft crazy. Us computer users need simpler instructions. Or you need to write your programs so that they work.
Signed,
Frustrated Apple User
Dean Weaver“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
"itunes.msi is not a valid installation package for the product itunes" - What to do?
What does this actually mean?
What to do?(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I have been trying to upgrade to the new iTunes and it wont let me beacuse it cant find the installation source. So I tried to uninstall everything manually, and it wont even let me do that!
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
This is getting frustrating, it won't let me upgrade. I get to a certain point where it tells me iTunes.msi is not a valid installation package for the product.
What do I need to do? I have bought a new Ipod & I have to update before I can download to my Ipod.Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
My laptop was updating itunes and turned off and every since when i try to load itunes it brings up a window that says
The itunes library.itl fie cannot be found or created. The default location for this fie is in the itunes folder in the Music folder.
an I cant figure out what to do to get itunes to load so I can't use itunes at all which ***** since it also means I right now I can't add music to my ipod or apps or anything. So hopefully someone can tell me what happened and how to fix it or solve itHi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
what do i do because whenever i click on itunes it says 'this version of itunes has not correctly been localized for this language. please run the english version. its in english already? its only been doing this since today because i had to restore my laptop to a restore point, but itunes was working fine on that day?
Hello yazzie-dee,
I would recommend uninstalling, then downloading and reinstalling iTunes.
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
Allen -
My itunes keep saying The folder “iTunes” cannot be found or created, and is required. The default location for this folder is inside the “Music” folder.iTunes needs a library to continue. You may choose an existing iTunes library or create a new one. please help i presschooseexisting cuase i have one but then it says this The file cannot be found or created. The default location for this file is in the “iTunes” folder in the “Music” folder. please help
I was cleaning my macbook pro and i deleted all my files including itunes
Restore your computer from your backup. -
Hey, I'm having trouble launching Itunes, I wanted to updated but it didn't open so I wento to this page and downloaded the latest version, and now Itunes doesen't want to launch again. Help me please and also I want to know if my music will be erased?!?! Sorry for my ignorance but i'm not good at this kind of stuff. I will aprecciate a lot if you could help me please!!!! :c
Hi cheperrumps,
Welcome to the Support Communities!
Uninstalling or reinstalling the iTunes application won't affect your music (data) -- but it's always a good idea to have a backup!
The information below will show you how to do that and to troubleshoot your issue with iTunes:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/ht1751
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Judy -
itunes won't open it gives a message saying "this version of itunes has not been correctly localized for this language. please run the english version" i have a large library
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
My iTunes is not working, it says This version of iTunes has not been correctly localized for this language.Please run the english version. But it is already the english version, and this problem occurs in all the user accounts. What can I do?
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
Hello, I having a problem with my itunes it says that This version of itunes has not been correctly localized for this language. please run the english version ( it was working ok yesterday i don't know what happened) please help me
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?
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