Cannot upgrade iTunes or Aperture - suggestions please

I find I cannot install the latest upgrades for iTunes (7.3) or Aperture (1.5.3).
iTunes behaves as though all is well throughout - it simply does not actually update and keeps pointing me to the update I have already used. Aperture (which is my key application). presently running 1.5.2 happily trashes any attempt to install the update to 1.5.3 by anouncing that the update requires Aperture 1.0 to be present. I have never had any problems updating either in the past - Aperture came as the 1.5 demo, which I purchased and then upgraded to 1.5.1 and 1.5.2 without any issues.
This problem has occurred under OSX 10.4.9 and 10.4.10. I have tried repairing and verifying disk permissions etc.
iMac 24   Mac OS X (10.4.10)  

Have you moved or deleted the /Library/Receipts/ folder or its contents? If not, locate the receipt(s) for Aperture and drag them out of the Receipts folder. You can put them in the Trash (but don't empty) or on the Desktop. Then try the updater again.
Are you using Software Update? If so try downloading the standalone updater directly from Apple (http://www.apple.com/downloads/).
Check the Aperture forum also for possible help.

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