Cannot upgrade itunes v 10.5 to 10.7 on a PC due to Bonjour error, what can I do?
I have tried to upgrade itunes 10.5 to 10.7 on my PC but keep on getting "older version of Bonjour cannot be removed". I have tried to locate msicuu2.exe which was suggested might help but I understand that microsoft has withdrawn it as it conflicts with office 2007, which I have. Anyway I was unable to find it anywhere.
The current version of iTunes 10.5 operates with my iPod Classic but not with my iPhone 4s whose software v6 requires a later version of iTunes.
Can anyone help?
Hi b noir
I have followed your suggestion and this time the itunes installed to give me 10.7. However on restarting the computer the error message from AppleSyncNotifier.exe - Entry Point Not Found "The Procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll."
Is this likely to cause any problems or can it be ignored? What do you think?
Anyway Itunes appears to load OK. I have still to try syncing the iPod and the iPhone. It was the latter that required the upgrade.
Thanks for your help.
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I am getting an error "The older version of Bonjour cannot be removed" I am trying to get rid of all of my Apple Software. What can I do? Because it will not let me uninstall iTunes either.
Akeenleyside,
Are you removing your Apple software in an attempt to update to iTunes 10.5? I ask this because I am getting the same message when trying to install iTunes 10.5. -
My ipod touch says it is disabled and to connect to itunes, but it won't let me. It is froze....what can I do?
Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
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Just updated my itunes but it wont open due to runtime error what do i do?
just updated my itunes but it wont open due to runtime error what do i do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old password and old alternate e-mail.
Take it and its purchase receipt to a physical Apple Store and/or click here and contact Apple's Account Security team.
(124839) -
I am a bit of a computer/Internet/iTunes dummy....
I am concerned about the health of my current computer but have not yet made the commitment to a new one, but:
1) How can I transfer my iTunes account to a new computer when I get one...
and
2) What can I do if my current computer suddenly implodes and I have not yet 'copied/'saved'/otherwise protected my account, as is? -- I have already had my computer crash once and had one of your people help me restore all of the paid for songs (none of the uploaded from my own collection of CD songs, of course, so I had to spend a long time rebuilding that) -- and I believe I was told you could only help me recover that material one or two times altogether, no?
WithOUT purchasing a Mach or iCloud (I actually think I have one of the later, but rarely have checked it) account, is there anything I can do to responsibly protect my account?
Thanks for any time taken on this!!!These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
Ever since my upgrade to lion 10.7.3, and iCloud, my macbook is running extremely slow. What can I do? It doesn't seem like my contacts are pushing through to the computer from iPhone.
Then your basic issues are: too little RAM, incompatible software, dysfunctional installation.
Add more RAM or kill as many programs that you use until the computer is running normally.
See App Compatibility Table - RoaringApps. Upgrade any old software.
Reinstall OS X:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless. -
MAC and iTunes is not recognizing my 5th generation iPod touch with smaller charger plug. What can I do to fix?
I susopect you have the 5G iPod
iOS: Device not recognized in iTunes for Mac OS X
You need iTunes 11.1 or later and that requires a Mac with OSX 10.6.8 or later -
I can no longer use my ipad to show Netflix on my TV since upgrading to ios7. I don't have Apple TV or airplay icon showing. What can I do to correct this problem?
This issue is with Netflix upgrade. I spoke to Netflix and here is the solution. Remove Netflix app from Ipad and reload the app version 5.0.1. This updated version will correct the problem.
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Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices. -
I restored my iphone to a backed up version from last month. However, I forgot the password from that time, and I cannot restore iphone or restore backup because "Find my phone" function is on for iCloud. What can I do now??? Help!
Can you log into icloud.com on a computer and turn it off there?
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I had purchased and downloaded a tv series to my ipad. Then deleted it due to space constraints. Now I wanted to download it permanently to my MacBook but itunes does not show this purchases. It worked, however, for another series. What can I do?
Thanks for any help!You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad.
If you haven't synced to a computer them (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
I forgot my password and could not open until it is said "connect to iTunes". I connected to iTunes. for three hours, I restored it. But it is still not restarted. what can I do? I can not use my iPad 3 for three days. Please help me!
Try and force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device. -
I cannot control the sensor on my Mac, it moves by itself, and opens different pages. What can cause this problem? please help me.
There are several possible causes for this issue. Take each of the following steps until it's resolved.
1. Follow the instructions in this support article.
2. Reset the System Management Controller.
3. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
4. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.
5. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
6. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
7. If none of the above applies, or if you have good reason to think your computer is being controlled remotely, remove it from the network by turning off Wi-Fi, disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop immediately, you should suspect an intrusion. -
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