Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.

Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.
Running Mac OS 10.7.3 using itunes 10.6
unplugged other USB devices, disabled security, restarted computer.  Next?

Try changing the DNS as described here:
iOS 5 update issues  "Network...: Apple Support Communities

Similar Messages

  • I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

    I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later."  and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

    Hello, constance132. 
    Thank you for visiting Apple Support Communities. 
    Here are some troubleshooting steps that I could recommend when receiving error -50. 
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • Updating Iphone to IOS5.1 error "the network connection could not be establish"

    Hi recently when I was in Boston I purchased the new Iphone 4S at apple store. and everything worked fine. Now I wanted to update my phone to the new IOS5.1 but I get this error message "The network connectiong could not be established". I get the same error message if I try to restore my phone. It´s very frustrating as I live in Iceland and here is no apple store.. Anyone know how to fix this??

    There have been updates before ( eg 5.0.1) and never ran in to issues until this latest one.

  • "We could not complete your itunes store request. The network connection could not be established. There was an error in the itunes store. Please try again later."

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    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • The ipod software update server could not be contacted.the network connection could not be established

    the ipod software update server could not be contacted.the network connection could not be established

    Try changeing the DSN server. See:
    iOS 5 update issues  "Network...: Apple Support Communities

  • I cannot download and update the version 5.1? it says "the network connection could not be established"

    what will i do? i dont have prob with my net connection.

    This has solved loads of people who have this issue and have used an alternate DNS setting.  Below are instructions for both iPhone OTA and on you Mac
    If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
    Change DNS Servers
    Settings -> Wi-Fi
    Click the blue arrow on your connected network
    Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
    Try again
    If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
    If you are getting the error message "Unable to check for update" when you try through iTunes
    On your Mac
    Choose Apple menu > System Preferences, and then click Network.
    Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
    Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
    You can use OpenDNS
    208.67.222.222
    208.67.220.220
    or
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    8.8.8.8
    8.8.4.4

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    Another user named Springbk posted a fix that worked for me as I was having the same problem today:
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    On a Mac go to SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
    change DNS by adding ( + )
    208.67.222.222
    then
    208.67.220.220
    click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one.

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    I'm running Leopard and whatever the latest iTunes is. Any help appreciated.

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

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    Close your iTunes,
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    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • ITunes store error - network connection could not be established

    I can browse anywhere on the store but when I click to buy music
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    iTunes 11.0.2 (26)
    OSX 10.6.8
    Any ideas on how to solve this issue?

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • Trying to update keep getting a message "the ipod software update server could not be contacted Network connection could not be established" using mac OSX. done this with 2 ipod touches??

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    Here's what you can do in case of the forgotten password:
    Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Check this post for the network problem:
    https://discussions.apple.com/message/17855328?ac_cid=142432#17855328

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    Maybe:
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