Cannot upgrade my Nokia 500 to Belle

Hi There,
I'm trying to update my Nokia 500 to Belle but I get an authentication error.
I'm usign Nokia Suite v 3.7.22 in Windows 7 x64.
Please any idea ?
Thanks in advance.

@jrguzman
Can you remember what error message was in more detail? Was it "cannot authenticate the phone" or something different? Have had no issues using Windows 7 & 8 Pro 64 bit to update devices using this application.
Happy to have helped forum with a Support Ratio = 42.5

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    @jrguzman
    Can you remember what error message was in more detail? Was it "cannot authenticate the phone" or something different? Have had no issues using Windows 7 & 8 Pro 64 bit to update devices using this application.
    Happy to have helped forum with a Support Ratio = 42.5

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    MODERATORS NOTE: E-mail address has been removed, please do not share personal information openly on the forums.
    Proud Owner of a Nokia (1Ghz Nokia Belle Device).
    "One does not simply buy a Nokia."
    "iPhone falls = Screen breaks | Nokia falls = floor breaks"
    Attachments:
    DSC_6822_filtered.jpg ‏2533 KB

    Great to see you are a happy user. I have just bought two Nokia 500 phones (another for my wife), upgraded to Belle, and both have the same infuriating problems:
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    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

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    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
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